HT1329 my ipod classic stopped working

my ipod classic stopped working one day, wont turn on, isn't in itunes anymore???!!! anymone else have this issue?

Hey 13mama,
Thanks for the question. I understand you are experiencing issues with your iPod classic. To completely isolate the issue, it may be best to run through the 5 R’s of troubleshooting:
Apple - Support - iPod - iPod classic Troubleshooting Assistant
http://www.apple.com/support/ipod/five_rs/classic/
Thanks,
Matt M.

Similar Messages

  • My Ipod Classic Stopped Working

    Hey..
    please help me, my Ipod Classic stopped working for a 3H And i can't use it
    or turn it off ..
    what's the solution ?
    Thanky you

    I am having a similar problem at the moment. My ipod is a 20g and fairly new. It has been skipping through all of the songs as though they can't be played. I have soft reset it on numerous occasions and most of the time it has worked. But now I have reset it through itunes for about the fifth time and it won't work. All I have on screen now is the apple symbol and I can't get anywhere. I have updated itunes and reset my ipod after removing all of the music. It seems to be corrupted somehow. Is there any software I can use to wipe it or possibly defrag it other than what is available through itunes?
    My computer can recognise the ipod but itunes won't.
    Message was edited by: scottishdane

  • Please help Ipod Classic stopped working

    My Ipod Classic has stopped. I followed previous instructions. to get to the white screen and the hard-drive and now instead of the red cross it says
    SMART DATA  (Cant open device)  ERROR! Diag Holt
    What do I do now?

    Did you try a hard reset?  To do this, make sure the hold switch is in the Off position.  Then press and hold both the Select/Center and Menu buttons together long enough for the Apple logo to appear.  This may or may not work the first time around, so give it a couple of tries if necessary.
    B-rock

  • My 30GB iPod classic stopped working

    Initially it informed to connect to iTunes and try recover. But suddenly it stopped being recognized from the computer and nothing works now. The screen is frozen. it shows "Do not disconnect" and no button works.

    iPod issues? Try these five steps first: Reset, Retry, Restart, Reinstall, Restore.
    From Here  >  http://www.apple.com/support/ipodclassic/

  • Ipod classic stopped working...

    My iPod was working fine yesterday, and then it discharged. I plugged it on the PC and it booted with that blank "do not disconnect" screen, like in the disk mode...
    Now when i plug it in iTunes says it needs to be restored, and when i try to restore it the blank "do not disconnect" screen what can i do?

    I am having a similar problem at the moment. My ipod is a 20g and fairly new. It has been skipping through all of the songs as though they can't be played. I have soft reset it on numerous occasions and most of the time it has worked. But now I have reset it through itunes for about the fifth time and it won't work. All I have on screen now is the apple symbol and I can't get anywhere. I have updated itunes and reset my ipod after removing all of the music. It seems to be corrupted somehow. Is there any software I can use to wipe it or possibly defrag it other than what is available through itunes?
    My computer can recognise the ipod but itunes won't.
    Message was edited by: scottishdane

  • Hold button on ipod classic stopped working

    Hi
    I know this is an old problem and I've looked into resolving the problem, but
    ... OK, at the moment unless using a docking station functionality is zero. Genius Bar suggested using a remote control with headphones which I guess would work, but is there something that allows you to access 'menu' as well as just the basic functions /PLAY/FF/VOL/etc when on-the-go?
    thanks in advance!

    Assuming you mean the Home button
    Try:
    http://snapguide.com/guides/calibrate-your-home-button/?utm_expid=69945963-15
    fix for Home button
    iPhone Home Button Not Working or Unresponsive? Try This Fix
    - If you have iOS 5 and later you can turn on Assistive Touch it add the Home and other buttons to the iPods screen. Settings>General>Accessibility>Assistive Touch
    - If not under warranty Apple will exchange your iPod for a refurbished one for:
    Apple - Support - iPod - Repair pricing
    You can do it an an Apple store by:
    Apple Retail Store - Genius Bar
    or sent it in to Apple. See:
    Apple - Support - iPod - Service FAQ
    - There are third-party places like the following that will repair the Home button. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

  • My Ipod classic stopped suddenly while playing on the dock. On checking it said connect to iTunes to restore and the battery had also exhausted itself. On connecting to iTunes it kept displaying the message Do Not Disconnect. It never worked after that.

    My Ipod classic stopped suddenly while playing on the dock. On checking it said connect to iTunes to restore and the battery had also exhausted itself. On connecting to iTunes it kept displaying the message Do Not Disconnect but showed the battery getting charged. Sometime later it said OK TO DISCONNECT. It never worked after that. Please help /guide to restore...

    Hello Harrywahi,
    Sorry to hear about the trouble you are having with your unresponsive iPod classic.  I found a resource that I think would help in a situation like this.
    I recommend following the steps in this troubleshooting assistant:
    iPod classic Troubleshooting Assistant
    http://www.apple.com/support/ipod/five_rs/classic/
    Thank you for posting in the Apple Support Communities. 
    Best,
    Sheila M.

  • IPod Classic stops playing

    My iPod classic stops playing intermittently. I've 'restored' to factory settings, have the latest updates, and currently have only about 20Gig of music on it and it's still doing it.
    Any suggestions would be appreciated. It only started doing this in the last six months and I bought it in 2009.
    thanks,
    Peaky11.

    Hi, i have a logic 3 £20 of amazon which seems to work fine, the only prob i had with it is that it kept saying battery full and i had to press play on the remote to restart the music.
    Does anyone know if the problem your talking about is with all speaker systems or just certain ones? Anyone know which ones work fine with it as im looking for a new speaker system for it.
    Thanks

  • IPOD Classic stops sync

    After 50 songs my Ipod Classic stops sync with Itunes

    I got the same issue. I'm not shure, but i guess that is the Ipod Classic 160GB that stops working and causes iTunes to freeze. Any help would be appreciated.

  • IPod Classic stopped sync with new iTunes

    Once iTunes went to version 11 my iPod Classic stopped syncing.  My iPod Touch will sync.  I prefer my Classic though.  It is recognized by iTunes, starts the first step of the sync process but that shuts down and doesn't sync.  It doesn't freeze my machine just won't launch the sync process.  My library is on my iPod from the last time it would sync, but anything I've bought since won't load to the device.  I ran the diagnostic and it fails at the end saying no device found, which is weird since it appears in my iTunes, tells me how much audio and files I have and reflects that I have 16GB available.  I've tried tons of the tips on here, changed settings, checked and unchecked all kinds of boxes, changed USB ports, etc., and nothing has worked.  Has anyone else had this issue since the v.11 series of iTunes came out?
    Here's the data:
    Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
    ASUSTeK Computer Inc. K54C
    iTunes 11.0.2.26
    QuickTime 7.7.3
    FairPlay 2.3.31
    Apple Application Support 2.3.3
    iPod Updater Library 10.0d2
    CD Driver 2.2.3.0
    CD Driver DLL 2.1.3.1
    Apple Mobile Device 6.1.0.13
    Apple Mobile Device Driver 1.64.0.0
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.6.502
    Gracenote MusicID 1.9.6.115
    Gracenote Submit 1.9.6.143
    Gracenote DSP 1.9.6.45
    Current user is an administrator.
    The current local date and time is 2013-04-20 09:35:20.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is supported.
    Core Media is supported.
    Video Display Information
    Intel Corporation, Intel(R) HD Graphics Family
    **** External Plug-ins Information ****
    No external plug-ins installed.
    iPodService 11.0.2.26 (x64) is currently running.
    iTunesHelper 11.0.2.26 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    **** Device Sync Tests ****
    No iPod, iPhone, or iPad found.

    Once iTunes went to version 11 my iPod Classic stopped syncing.  My iPod Touch will sync.  I prefer my Classic though.  It is recognized by iTunes, starts the first step of the sync process but that shuts down and doesn't sync.  It doesn't freeze my machine just won't launch the sync process.  My library is on my iPod from the last time it would sync, but anything I've bought since won't load to the device.  I ran the diagnostic and it fails at the end saying no device found, which is weird since it appears in my iTunes, tells me how much audio and files I have and reflects that I have 16GB available.  I've tried tons of the tips on here, changed settings, checked and unchecked all kinds of boxes, changed USB ports, etc., and nothing has worked.  Has anyone else had this issue since the v.11 series of iTunes came out?
    Here's the data:
    Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
    ASUSTeK Computer Inc. K54C
    iTunes 11.0.2.26
    QuickTime 7.7.3
    FairPlay 2.3.31
    Apple Application Support 2.3.3
    iPod Updater Library 10.0d2
    CD Driver 2.2.3.0
    CD Driver DLL 2.1.3.1
    Apple Mobile Device 6.1.0.13
    Apple Mobile Device Driver 1.64.0.0
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.6.502
    Gracenote MusicID 1.9.6.115
    Gracenote Submit 1.9.6.143
    Gracenote DSP 1.9.6.45
    Current user is an administrator.
    The current local date and time is 2013-04-20 09:35:20.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is supported.
    Core Media is supported.
    Video Display Information
    Intel Corporation, Intel(R) HD Graphics Family
    **** External Plug-ins Information ****
    No external plug-ins installed.
    iPodService 11.0.2.26 (x64) is currently running.
    iTunesHelper 11.0.2.26 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    **** Device Sync Tests ****
    No iPod, iPhone, or iPad found.

  • TS1425 My iPod Classic was working fine all day.  Came home and uploaded to voice memos via iTunes, now there is no sound coming from my iPod.  I've used both headphones and a docking station.  The songs don't even begin, they just skip to the next one. 

    My iPod Classic was working fine all day.  Came home and uploaded 2 files via iTunes, now there is no sound coming from my iPod.  I've tried both headphones and a docking station......nothing.  The songs don't even engage, they skip to the next one.  I've tried rebooting the iPod and still nothing.  Any ideas?
    Kim

    Hi, and welcome to Apple Discussions.
    Have you tried resetting the PMU?
    I'm not optimistic that this will help any more than the procedures you've already tried, but it won't hurt to try.
    Do you still have your OS 9 installation? If so, try booting into OS 9 and see if the problems with the audio are happening there, too. If so, you can bet it's a hardware problem.
    How big is your hard drive and how much space remains available on it? If you don't have your OS 9 installation in order to check out whether it's a hardware problem and you have enough available hard drive space, you may want to try an Archive and Install of the OS in order to make sure it isn't an OS X system-wide problem. If that doesn't do it, you could back up your hard drive and restore your software.
    All of this may just be spinning your wheels, but it's all stuff you can try before shelling out a lot of money for repairs.

  • My ipod has stopped working since the laptop turned off during synching.it shows no music and wont play games also is slower,constantly resets and freezes itunes when connected to computer.if i switch it off a spinning wheel appears till batt dies.help?

    My Ipod has stopped working properly since the laptop shut down during synching.
    My ipod is being slower and wont show any music. when I go into general settings it says the music and videos are loading..
    It wont let me into settings all of the time either.
    My applications and games have become slow or unresponsive.
    The ipod keeps resetting itself, I have tried resetting it to no avail.
    I tried plugging it into itunes but it freezes itunes and wont show up on my computer.
    When I switch off the ipod it shows a spinning wheel until the battery dies, which could be nearly 2 hours!!
    does anyone have any advice as to what to do?
    currently ive reset it - nothing has happened
    ive let the battery drain itself then recharged it to see if that would make a difference - no difference
    Help ASAP needed

    Try restoring the iPod via iTunes. First from backup and if problem persists, restore to factory defaults/new iPod.
    If still problem make an appointment at the Genius Bar of an Apple store. If your iPod is with in the one-year warrranty, not abused and defective Apple will replace it.

  • Why did my 4th generation iPod touch stop working with my docking station?

    I have an Altec docking station and my iPod suddenly stopped working on it.  The station comes on and makes a beeping noise like it is connected when I insert the iPod.  However, the music will only come out of the iPod.  The docking station will charge the battery on the iPod, so I assume it isn't broken. 

    - While charging try resetting the iPod:
    Reset iPod touch:  Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    - Next try restoring the iPod via iTunes.  First from backup and if still problem restore to factory defaults/new iPod.
    - However, I really think that the iPod has a hardware problem and an appointment at the Genius Bar of an Apple store is in order.  If defective Apple should give you a refurbished iPod.

  • My 160GB ipod classic stopped whilst playing music and will not turn back on despite having almost a full battery. I have tried connecting to itunes and a docking station but will not turn on at all - HELP?!

    My 160GB ipod classic stopped whilst playing music and will not turn back on despite having almost a full battery. I have tried connecting to itunes and a docking station but will not turn on at all - HELP?!
    I've had this from new for 2 years, the battery life is excellent and lasts for days so I know it's not a power issue as it was fully charged that morning. No signs of connection in itunes, it's not showing as a connected device.
    Can anyone please help?

    Hi gscoops,
    Welcome to Apple Support Communities.
    You may find the steps in our iPod Troubleshooting Assistant helpful:
    http://www.apple.com/support/ipod/five_rs/classic/
    Best,
    Jeremy

  • Alright, so my ipod touch stopped working, but I can still connect it to itunes, but my friend gave me his old nano. I was wondering how I could get my more updated songs from my ipod touch onto the shuffle. My laptop crashed whish had all my new music

    Alright, so my ipod touch stopped working, but I can still connect it to itunes, but my friend gave me his old nano. I was wondering how I could get my more updated songs from my ipod touch onto th nano. My laptop crashed whitch had all my new music, and im afraid if I sync my Ipod touch to the desktop with all my old songs, ill lose all my newer ones which I dont want to happen because I want them on my nano. Im sorry for the confusing topic im just so lost.

    All you have to do is connect your new iPod to the computer that has the library for your old iPod.
    When iTunes comes up, click on your new iPod under Devices.
    At the top of the Summary Page click Music.
    Click Synch Music.
    Do the same thing for Photos, Apps, Movies and so on...
    Now just synch the iPod.

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