HT1338 6 point grey on grey type in Software update

Do any other non-teengers have any trouble seeing the 6 point grey on grey type in Software update?? Come on Apple, make it readable please

Always clone your startup drive before doing any updates or upgrades. I clone my startup drive to a second internal drive using carbon copy cloner so I'm able to get back to work immediately if any problems occur.

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  • My Mac 10.7.5 won't shut down after new software (security update 2013-003) installation-- hangs at grey screen with "software update" at top.  It also intermittently goes to sleep without my asking.  What to do?

    My Mac 10.7.5 won't shut down after a new software installation (Security Update 2013-003).  It just hangs at a grey screen with "Software Update" at the top.  I have to force quit, then restart-- but the new software hasn't installed.
    My Mac also intermittently goes into Sleep mode, repeatedly, unprompted by me.  I suspect a connection between these two problems.
    I have tried deleting the /Library/Updates folder.  It hasn't helped.  The update still won't install, and my Mac won't shut down without my forcing the quit.
    Help please!

    Hi, I've just come accross the same problem... did you manage to get a resolution??
    Cheers, Chris.

  • Macbook stuck on grey screen during software update reboot

    After I run my software updates, it tells me that I need to reboot to install them. However, it gets stuck on a grey "Software Update" screen. It will not allow me to force quit. I've even left the computer on overnight, still there. I have to do a hard shut down. Also, when I do boot it up and continue normal activity and attempt to do a normal shut down it takes me back to that grey Software Update screen. Even if I didn't try and run it for the day. Each time, hard shut down.
    I took it to Geek Squad 2 weeks ago for this issue and a kernel error. They shipped it to Apple repair. They fixed the kernel error, but I cannot get this to update or remove the grey screen. I dread having to take it back in...but my warranty will expire next month. Any ideas? I am not getting the continuos spinning circle at that page or the Apple logo that I've read about.
    Thanks!

    Check out KB Article:  Mac OS X: Gray screen appears during startup

  • HT1338 Macbook pro mac os 10.6.8 software update segment fault

    I recently tried to update a few software on my macbook pro, but apparently software update crashed while it ran in the process.
    So I cannot update any softwares since it won't work at all. I even tried to run softwareupdate on command line and it gave me
    "segement fault". Any idea how to fix this problem?
    In the Software logs:
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    Apr 11 11:38:00 Realfrees-MacBook-Pro WindowServer[263]: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.
    Apr 11 11:38:01 Realfrees-MacBook-Pro Software Update[272]: Looking for products to install
    Apr 11 11:38:11 Realfrees-MacBook-Pro com.apple.launchd[1] ([0x0-0x21021].com.apple.SoftwareUpdate[272]): Job appears to have crashed: Segmentation fault
    Apr 11 11:38:11 Realfrees-MacBook-Pro loginwindow[262]: DEAD_PROCESS: 262 console
    Apr 11 11:38:11 Realfrees-MacBook-Pro UserEventAgent[267]: CGSShutdownServerConnections: Detaching application from window server
    Apr 11 11:38:11 Realfrees-MacBook-Pro com.apple.UserEventAgent-LoginWindow[267]: Wed Apr 11 11:38:11 Realfrees-MacBook-Pro.local UserEventAgent[267] <Warning>: CGSShutdownServerConnections: Detaching application from window server
    Apr 11 11:38:11 Realfrees-MacBook-Pro UserEventAgent[267]: CGSDisplayServerShutdown: Detaching display subsystem from window server
    Apr 11 11:38:11 Realfrees-MacBook-Pro UserEventAgent[267]: XRHotKeyAgent:638 kCGErrorInvalidConnection
    Apr 11 11:38:11 Realfrees-MacBook-Pro com.apple.UserEventAgent-LoginWindow[267]: Wed Apr 11 11:38:11 Realfrees-MacBook-Pro.local UserEventAgent[267] <Warning>: CGSDisplayServerShutdown: Detaching display subsystem from window server
    Apr 11 11:38:12 Realfrees-MacBook-Pro /System/Library/CoreServices/loginwindow.app/Contents/MacOS/loginwindow[279]: Login Window Application Started
    Apr 11 11:38:13 Realfrees-MacBook-Pro com.apple.ReportCrash.Root[276]: 2012-04-11 11:38:13.055 ReportCrash[276:2903] Saved crash report for Software Update[272] version ??? (???) to /Library/Logs/DiagnosticReports/Software Update_2012-04-11-113813_localhost.crash
    And crash reports:
    Date/Time:       2012-04-11 11:32:56.409 +0900
    OS Version:      Mac OS X 10.6.8 (10K549)
    Report Version:  6
    Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x00000000bbadbeef
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Thread 0 Crashed:  Dispatch queue: com.apple.main-thread
    0   com.apple.JavaScriptCore        0x00007fff874dd7f9 JSC::Heap::makeUsableFromMultipleThreads() + 57
    1   com.apple.JavaScriptCore        0x00007fff874dd2e4 JSGlobalContextCreateInGroup + 132
    2   com.apple.installframework      0x00007fff810d2c93 IFJS_GlobalContextCreate + 32
    3   com.apple.installframework      0x00007fff810cd986 -[PKDistributionController initWithDistribution:interfaceType:] + 310
    4   ...le.SoftwareUpdate.framework  0x00007fff81124416 -[SUProduct distributionController] + 115
    5   ...le.SoftwareUpdate.framework  0x00007fff8112bde9 -[SULocalProduct initWithProductKey:productPath:error:] + 401
    6   ...le.SoftwareUpdate.framework  0x00007fff8112c85a -[SUProductManager localProductForProductKey:] + 96
    7   ...le.SoftwareUpdate.framework  0x00007fff8112d90a -[SUProductManager allLocalProducts] + 258
    8   ...le.SoftwareUpdate.framework  0x00007fff8112d559 -[SUProductManager(InstallAtLogout) _productForProductKey:] + 64
    9   ...le.SoftwareUpdate.framework  0x00007fff8112d4ac -[SUProductManager(InstallAtLogout) productsToInstallAtLogout] + 236
    10  com.apple.SoftwareUpdate        0x000000010000eeeb 0x100000000 + 61163
    11  com.apple.Foundation            0x00007fff82380bc5 _nsnote_callback + 167
    12  com.apple.CoreFoundation        0x00007fff83ec7000 __CFXNotificationPost + 1008
    13  com.apple.CoreFoundation        0x00007fff83eb3578 _CFXNotificationPostNotification + 200
    14  com.apple.Foundation            0x00007fff82377b26 -[NSNotificationCenter postNotificationName:object:userInfo:] + 101
    15  com.apple.AppKit                0x00007fff8784144a -[NSApplication _postDidFinishNotification] + 100
    16  com.apple.AppKit                0x00007fff8784137f -[NSApplication _sendFinishLaunchingNotification] + 66
    17  com.apple.AppKit                0x00007fff8790c35d -[NSApplication(NSAppleEventHandling) _handleAEOpen:] + 219
    18  com.apple.AppKit                0x00007fff8790bfd9 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 77
    19  com.apple.Foundation            0x00007fff823af1c6 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 360
    20  com.apple.Foundation            0x00007fff823aeff6 _NSAppleEventManagerGenericHandler + 114
    21  com.apple.AE                    0x00007fff844f732b aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 162
    22  com.apple.AE                    0x00007fff844f7224 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 32
    23  com.apple.AE                    0x00007fff844f712b aeProcessAppleEvent + 210
    24  com.apple.HIToolbox             0x00007fff8707e619 AEProcessAppleEvent + 48
    25  com.apple.AppKit                0x00007fff87811095 _DPSNextEvent + 1191
    26  com.apple.AppKit                0x00007fff87810801 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 155
    27  com.apple.AppKit                0x00007fff877d668f -[NSApplication run] + 395
    28  com.apple.AppKit                0x00007fff877cf3b0 NSApplicationMain + 364
    29  com.apple.SoftwareUpdate        0x0000000100001cc8 0x100000000 + 7368

    Greetings,
    Download the combo update (don't install it yet): http://support.apple.com/kb/DL1400
    SafeBoot your computer: http://support.apple.com/kb/HT1455
    While in SafeBoot install the combo update
    Restart the computer to come out of SafeBoot
    Try running software update again and see if it works.
    Hope that helps.

  • Airport icon grey after installing software update Security Update 2007-004

    Yesterday I installed Security Update 2007-004 (10.3.9 Client)(April 19, 2007) and since then when I wake-up my iBook (which was functioning fine prior to closing it and puting it to sleep) the airport icon is greyed out. The only way to get the airport icon to be black (functioning)is to restart the iBook.
    Has anyone else had this issue or does anyone have any ideas. I an running 10.3.9 on a 2 USB port G3 iBook with a snow airport.
    Thanks.

    Have you tried the simple solution posted by quovadis?
    http://discussions.apple.com/thread.jspa?threadID=934593
    I hope it works for you.

  • HT1338 Why every time I get an Apple software update for my MacBook Pro click on it but at never opens up it always error

    Why when I get a software update for my MacBook Pro i click on it for some reason it never connects to the server I can never get my software update is anyone else having this problem? if so what do I do? i have the 2007 macbook pro Mountain lion 10.8.2

    Start up from that Mac OS X 10.4 disc you have.  Insert disc in optical drive and start up with the C key held down.  On the first Installer screen, from the menu bar, under Utilities, select to run Disk Utility.
    In Disk Utility, select your startup volume (usually "Macintosh HD") in the sidebar and go to the First Aid tab.  Run Verify Disk.  If it reports a problem, that may be the reason for your long-term difficulties. You hard drive volume has data corruption. 
    You can try Repair Disk in Disk Utility.  However, it would be a very good idea to have a backup of the data on that disk, in case the attempt to repair makes the problem worse.

  • HT1338 Every time I try to do a software update it tells me that my software is up to date but it's not I have version 10.5.8  Any ideas on how I can fix this??? thanks

    help...

    Hello,
    10.5.8 is as far as 10.5 can go, there haven't been any "updates" for some time for 1.5.x, what you need is a paid "Upgrade", but to see what might work on your Mac...
    At the Apple Icon at top left>About this Mac, then click on More Info, then click on Hardware> and report this upto but not including the Serial#...
    Hardware Overview:
    Model Name: iMac
    Model Identifier: iMac7,1
    Processor Name: Intel Core 2 Duo
    Processor Speed: 2.4 GHz
    Number Of Processors: 1
    Total Number Of Cores: 2
    L2 Cache: 4 MB
    Memory: 6 GB
    Bus Speed: 800 MHz
    Boot ROM Version: IM71.007A.B03
    SMC Version (system): 1.21f4

  • HT1338 Lately, whenever I try to do a software update on my Mac OS X version 10.6.8 I get an ERROR message. What to do?     ion 10.6.8 I get an ERROR.

    Lately, whenever I try to do a software update on my Mac OS X version 10.6.8 Macbook, I get an ERROR message. What to do?

    dancingcowboy wrote:
    Lately, whenever I try to do a software update on my Mac OS X version 10.6.8 Macbook, I get an ERROR message...
    And the message is...

  • HT1338 what is the latest Mac OS X software update about?

    I received a Mac OS X software update alert today 9/23/12 . Does anyone know what is it about?

    If you are referring to the Lion update information can be found here.

  • HT1338 Why won't Mail open following a software update?

    I completed a software update-after which my mail icon changed - and won't open...

    Welcome to the Apple Support Communities
    http://support.apple.com/kb/TS4424

  • HT1338 Why will my mac not do a software update

    Why will my mac not do a software update

    Is there any error message provided that indicated why the update fails?
    E.g. "An unexpected error occured" Anythng like that?
    These messages provide guidance for people offering assistance so that it is targetted and appropriate.
    Someone might suggest pulling a plist like /Library/Preferences/com.apple.SoftwareUpdate.plist but if the issue is insufficient space on the Macintosh HD or an error connecting to the Update Server or a security certificate error the removal of the plist would be pointless.

  • HT1338 Is the only way to get a software update through the Apple Store where you have to give a credit card?  I thought system updates are free.  I don't want to leave a credit card number with Apple.

    Is the only way to get a software update through the Apple Store where you have to give a credit card?  I thought system updates are free.  I don't want to leave a credit card number with Apple.

    This may also help. Someone in another thread typed the above link only works if you haven't established your account, but when I just checked my account the "None" button was there?:
    http://support.apple.com/kb/ht1918

  • HT1338 my macbook air has not done a software update for over a year..

    Please can some help and tell me how to perform software updates and switch on the auto update as i cannot believe there has been no software update for over a year!! .i have tried doing it manually via the software update section of the apple menu but it keeps telling me there is no update
    many thanks

    If you're running Mac OS X 10.5.8, you need to buy a Mac OS X 10.6 DVD from the online Apple Store to upgrade further.
    If you're running Mac OS X 10.6.8, you need to buy Mac OS X 10.8 from the Mac App Store, or if 10.8's incompatible with your Mac, phone the online Apple Store and order a download code for 10.7.
    (80356)

  • HT1338 How do you ignore unwanted/un-needed software updates in Mountain Lion?

    Several software updates come available via the OS X App store, many of which I do not need, as they are related to software or hardware I don't have or use.  Is there a way to ignore them in Mountain Lion?

    OK..found another question like mine that already had the answer...problem solved.  Thanks!

  • How to get Point Grey Dragonfly firewire cameras to work with LabVIEW 2010

    We recently got a new computer.  The O.S. is Windows 7, 64-bit.  It has LabVIEW 2010 (also 64-bit) and the Vision Development Module, as well as the Vision Acquisition Driver.  We also have Point Grey Dragonfly Express cameras.  The first trial of using LabVIEW to get images from one of the cameras yielded greyscale images (they are color cameras).  We then installed the Point Grey drivers (flycapture2.1.3.4_x64).  After installing the drivers, the camera was is no longer recognized in MAX.  Does anyone have pointers or advice?  Thanks.

    It's been a bit since I've messed with camera settings. But I think LabVIEW requires the NI-IMAQdx driver and the greyscale was from not setting the bayer filter. I can't poke around my camera settings right now, so I can't double check.

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