HT1338 Am I obsolete?? My Mac OS X is version 10.5.8, and it says it is up to date.
My MacBook OS X is version 10.5.8, and it says it is up to date. How can I upgrade to a more current release? The only thing I can find out there in Mountain Lion and it looks like I can't get there from here!
The way to obtain OS X 10.6 is to call your country Apple online store, which in the US is 800-MY-APPLE. Note, in the US at least, your local Apple store will not carry 10.6.
OS X 10.6 has these requirements, which you should review.
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I have a Mac Mini running OSX version 10.8.5 and I want to connect an HP OfficeJet K60 printer using a USB connection. How do I do this please? I am not very computer literate so simple instructions would be helpful!
Hi Johnfromglenver,
There are no Mac drivers for the HP Officejet K60 printer. Therefore it is not compatible with the Mac operating systems. Please call our technical support at 800-474-6836. If you live outside the US/Canada Region please click the link below to get the support number for your region. http://www.hp.com/cgi-bin/hpsupport/index.pl. There may be other solutions that could work for you.
I hope this information helps.
Advance 23
I work on behalf of HP -
Hi there, our mac has an IOS version 10.5.8 and i need to update it to 10.6.8 in order to update our itunes account....when i start softwear update it tells me that nothing needs to be updated and i also do not have access to the mac app store...How can i update my ios? thanks Matthijs
Get more information about your computer. Go to the Apple in the upper left corner of any window, then "About This Mac". Write down what it says about "version"and report that here. Now continue to "More Info..." Copy and paste the information here, but omit the serial number and Hardware UUID (if present).
If you have a PPC Mac you cannot sync your idevice without a newer computer. See the end of this post for options.
If it says you have an Intel Mac you can upgrade to Snow Leopard, but check system requirements first:
Snow Leopard 10.6 Technical Requirements - http://support.apple.com/kb/SP575
You can buy Snow Leopard at:
Snow Leopard disc source - http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
After installing run the updater to 10.6.8, then upgrade iTunes.
Jan. 2014 post by Kappy on doing all this: https://discussions.apple.com/message/24599931
Options if you cannot upgrade: iTunes Store purchases can already be downloaded directly. Use iTunes Match to put non-Store music in iCloud, then download to your device from there. Backup your device directly to iCloud over a wireless connection. Photos can be downloaded from the Camera Roll using iPhoto or Image Capture. -
My mac OS X is version 10.5.8 and I have bought iLife '11 and if I try to open/install it says "iLife '11 is not compatible with your version of mac OS X" and
"it requires 10.6.3 or Later"
What should I do?Buy a Snow Leopard 10.6 retail disk and upgrade? $29.
Or call iTunes, tell them what happened, and ask if it would be at all possible for them to issue you a refund & reverse the sale. -
Just bought a new iPod - says I need itunes 10.7 - downloaded it, now says I need to update my OS software. I go to update my OS software and it says I'm up to date - any advice?
Your Tag states you are running OS X 10.5.8 = Leopard... If this is the case... read on...
The first step in Upgrading... is to Snow Leopard = OS X 10.6.x
It is Not available as a download... It is a Paid Upgrade.
Do this first...
Check that your Mac meets the System Requirements for Snow Leopard...
Snow Leopard Tech Specs
http://support.apple.com/kb/SP575
If so... Purchase a Snow Leopard Install Disc...
http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
Other countries...
http://support.apple.com/kb/HE57
After the Successful Install, run Software Update to get the latest updates for Snow Leopard and iTunes.
Be sure to make a Backup of your Current System Before Upgrading... -
Please can anyone help me how to upgrade or update my mac notebook my versionis 10.5.8 I have tried several updates and or upgrade and have not been able to . Is there any new OS X availabel for my version. Please Help Thank you
Click here, install the DVD, run Software Update, open the Mac App Store, and try purchasing Mountain Lion. If you get told it's incompatible, phone the online Apple Store and order a download code for Lion.
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Mac power PC G5 Version 10.4.1 and Wi-Fi device pairing
I am trying to use a Wi-Fi device for internet access with this Mac (long story as to why) and can't install because it says I can't run it on this version of Mac (10.4.1). Is this true? Does this Mac have capability to pair with such a device?
What is 'fine wireless support'?
My ISP has merged with another company and to access my internet plan (MBB), they sent a new SIM and Internet Key Modem to access the new network etc... The system requirements for that product were 10.5 or higher (I did stipulate my version 10.4.1 but was sent it anyway; my previous Internet Key Modem became obsolete after the merger). When that didn't work (as I knew it probably wouldn't), they sent me a 'Pocket Wi-Fi Pro' device and the support worker said it should work. However I'm pretty sure 10.5 is minimum system requirements: the advice in the instruction manual/user guide only says that I need a device with Wi-Fi capability. Further, under a heading "Advanced Configuration using a cable", it reads 'To perform advanced configuration of the device browse to an online dashboard (gives an address) from a Mac OS X running 10.5 (Intel), 10.6 or 10.7 (all with latest updates).
I am not sure if I can update from Tiger 10.4 with this Mac? If not I may simply, but expensively, have to get a new Mac? I don't want to purchase Leopard(?) 10.5 if it can't work on this Mac.
Thanks. -
Trying to connect a blackberry playbook to the Mac. It says I need OS6. Is that a free update or do I have to buy a whole new operating system? Just want to download some music to the playbook. Also, is it possible to use a iTunes card directly to the playbook and bypass the Mac? Thanks for any info you can provide.
The Snow Leopard 10.6 DVD should still be available from Apple for $20. You will have to call Apple Customer Care 1-800-692-7753 or 1-800-676-2775 to purchase it. It may still be in the Legacy Products list. The App Store which is required to download 10.7 or 10.8 is part of the 10.6.6 update.
If they no longer have any in stock you will have to buy it from eBay or Apple resellers that still have stock. But you will have to pay a premium since the DVDs are no longer being made. Snow Leopard DVDs are already up to $100 on Amazon.
http://www.ebay.com/sch/i.html?_nkw=10.6+snow+leopard&_sacat=0&_odkw=mac+os+10.6 &_osacat=0 -
I took some video over christmas using my iphone 4 and ever since i have been trying to back up these videos for safe keeping. When i tried to back up to my computer's c drive only the smallest file would load, the other 2 the icon would appear but no data was present in properties. so i then tried to drag and drop to my seagate 3tb GoFlex hard drive and i would also get icons but no data. It seems to me this would be a simple process anyone know the answer? I have windows xp and can seem to move everything else around without any problem just seems to be video as the problem?
William G 42 wrote:
, I just can't really do anything with the content going either way.
Make sure the EHD is Formatted Mac OS Extended (journaled
Format, Erase, or Reformat a drive
In iPhoto, Select All the Photos you want to move... Then Goto... > File > Export >
Choose the settings as seen here
Click Export and select your External Drive
Best to create a Folder to put them in... and away you go...
More Help available from iPhoto Toolbar Help Menu -
My mac OS X has a built in camera and it says i need to attach a camcorder.
I have been trying to use photo booth and movie maker and it says that my camcorder is not attached. My computer has a camera built in to it so i don't know what to do. What really confuses me is that it has worked before. And i have used both photo booth and movie maker before. Does anyone know how i could fix this issue
Hi Das0766.
You appear to be running Tiger and this is quite the wrong column to pose your questions. Your system is not intel based.
Try posting in Tiger where you are more likely to meet up with people who know about your OS. -
I have a macbook and I keep pressing software update and my computer version 10.5.8 and it says there are no updates anything I can do?
10.5.8 is the last release for OS X 10.5.
If you want to upgrade your operating system, you have to buy it, and it's not available via download. The next upgrade for you would be to OS X Snow Leopard 10.6. In the US, call the Apple online store at 800-MY-APPLE and order 10.6 from the legacy products list. They will send you a DVD, which you can install, then use Software Update to get to the last release of 10.6.8.
If you want to upgrade further, and your sytsem will support it, you can call the Apple online store again to buy Lion or you can connect to the App Store to buy and download Mountain Lion. If your system will support Lion or ML, you probably should have 4GB of memory for reasonable performance. -
Obsolete new "Mac Pro" vs Windows 6 Core 3930K PC - What should I expect?
OK, I ordered a pretty fast PC from Amazon, kind of a no-name gaming PC but it had great specs, i7 3930 Six Core at 3.2 ghz.
Installed a Nvidia GTX 670, did the supported cards text file hack, and Premiere Pro 5.5 on it, along with Quicktime Pro, and fonts I needed. I also installed a nifty program called X-Mouse which allowed me to customize my logitech scrolling mouse to use Premiere Pro as I also using USB Overdrive on my Mac - indispensable software.
Got a KVM so I could use my 2 large displays currently hooked up to my Mac on the PC without totally disabling my Mac Pro 2008 8 core - it is my workhorse and I use it all the time.
Finally got the PC somewhat functional on with Premiere Pro and even got it working with projects and media via a fast network connection. It seemed like butter vs my old Mac Pro. My lack of being a Windows power user I'm sure was responsible for my ultimate failure at getting my Windows system, but there could be hardware issues with this particular PC as well. Ultimately it was a total pain to share projects and media that resided on my Mac. Using Premiere Pro on the PC was identical in many ways to the Mac, just faster.
However the PC started going downhill pretty much as I got it working. It wouldn't properly reboot, always spinning in the 'Shutting Down' screen. I had to hard restart it all the time.
Then things started to go south, probably due to system corruption from having to hard reset it. I installed a fresh OS on the other internal drive in hopes it would fix the problems, a whole new set of software to get Premiere Pro working well. Again, shutdown hangs, without any diagnostics other than windows coming up at the hard restart saying there was a problem with the previous shutdown, and wiping out a lot of stuff each time. Then in hopes of curing the ills, a reformat of the drives, reinstallation of Windows 7 Pro, and then the ability to actually install the OS. 2 reformatted drives that cannot b installed with OS. Epic failure. The replacement is on the way.
But this being said, the amount of time in order to make this environment 'cross platform' as well as the indiocyncracies of Windows (to me, I'm not bashing Windows - it seems to be a fine OS!) makes me rethinking the PC for Premiere Pro switch.
I realize the current Mac Pros are basically obsolete, however, MY Mac Pro really is, it's from 2008 and not the fastest model from that era (2.8ghz 8 core, non threading Xeon.)
Investigating "new" Mac Pros, I can get a 6 Core 3.3 ghz threading Mac Pro plus 32GB of RAM for about $3,500. I can get a 12 Core 3.09 ghz for $6,700 and a refurb 2.93ghz with 32GB for about $5,700. The Windows PC with everything I need is in the $4K range. I don't need any new peripherals to make it a direct replacement for my current Mac Pro, all PCI, peripherals will just work. I'm familiar with the OS, and all my apps and plugins will work, no KVM necessary, no cross platform issues. Just not as cost effective as the PC and perhaps slower.
However...
Disregarding the cost, my time is valuable and I probably spend a good 3 solid days getting something non functional to work. There will be continual inefficiencies because I'm not a Windows shop, and I don't foresee this.
Will any 'new' Mac Pro, regardless of the cost, get me to the speed using Premiere Pro of this 6 core 3.2ghz i7 3930K? If I get the answer that the Mac 12 core will get me there, it may be a viable option. If the 6 core will get me 80% there, it might be the 'best buy' option.
Thanks for any advice, really!
-KeithThanks Eric and Harm for the helpful answers. I was hoping that Windows 7 had evolved to the point where knowning and using some of the troubleshooting techniques that Harm mentioned would not have to be necessary. I do have the ability / skill, etc, but not necessarily the desire to troubleshoot, but was kind of hoping that I wouldn't need to get to this level on such a simple installation, really it was just CS 5.5 and Video drivers. It is very possible the KVM was blocking on the USB request. This occasionally will happen with a hung device on Mac OS X and firewire, but usually it times out after a while. However there have been those odd times where I needed to unplug everything and even do a NVRAM reset on the Mac to get it back. This is pretty rare though. I even have my Mac set to 'verbose mode' which leaves the unix console up on boot and shutdown so I can track offending things like this. Maybe there is a Windows equivalent to this, which would have been helpful. Knowing that there might be some request that wasn't returning, I left Windows in this state for hours, it never got back. I had no choice but to hard restart it. I didn't examine logs and such, though I could have. I just want it to work or to fail gracefully, and not fail in such a way that makes it unusable and unrecoverable without in depth troubleshooting. I also have to use the KVM, without it I can't possibly use the system. So if the KVM makes the PC hang, then I can't use the PC. It doesn't make my Mac hang.
I am also quite positive that ADK's systems would have been a lot more robust and their emergency DVD's would have actually been able to help me as well as their expert tech support. I also appreciate that though Eric and ADK are a business, that the advice you have provided to me is just helpful and agnostic. This goes a long way to pushing my next PC purchase in the ADK direction!
Getting back to my original question, which was not one of troubleshooting Windows PC's though that advice is helpful...
Seems like a 12-Core Mac would allow me to edit well. I can edit right now with my 2008 Mac Pro 8 Core with 24GB RAM and 240GB SSD and Quadro 4000 and numerous internal and external RAIDs, but just scrubbing AVCHD I see all 8 processors go to nearly 100 % utilization and it's laggy. Not the best editing experience. If I have a few AVCHDs overlaid, which I do, it's almost unusable. As the Premiere Pro project gets bigger and more complex, it seems that everything gets slower. I have no scientific basis for this but I think it's true. It doesn't have to be just the sequence I'm working on, it seems to be even navigating simple sequences will be laggier if in a larger complex Premiere Pro project file.
On the Windows PC i7, for the few hours it was functioning, I was able to scrub AVCHD 1080P footage over a gigabit ethernet like butter. I was pleased with this. It was a very simple 1 track sequence, however. I didn't have a chance to try it with more complex projects before it was unusable.
Would I get smooth performance from a Mac Pro 6 Core, which is $2,500 less than the 12 core? From the basic Mac benchmarking I see, I see a 'rating' of 14000 for the Mac Pro 6 Core, and around 9000 for my current Mac Pro 8 core. This is about 50% more. I don't think 50% is going to get me to 'butter.'
Thanks again for all the helpful advice, Harm and Eric.
-Keith -
I wonder if somebody can help me. I am not able to use my internet bank anymore, since Java launched their latest update (7.51) a few days ago. Appearently this one is not compatible with my hardware. I am using Mac OSX version 10.6.8, and Java version 17.0, which seems to be the newest one for my op sys. Anybody know how I can solve this? In advance thank you!
Apple support article to enable Java 6.
Java 6 Enable -
HT1338 I have a new mac mini and cannot download mountain lion from apps store gives error
I have a new 3rd gen i5 intel mini mac and it wont' download ML from app store it gives the error
We could not complete your purchase. OS X Mountain Lion is not compatible with this computer.
I want to reinstall it for its running to slow and add only what I need.
it installs on my older mac miniAssuming your mini came with ML installed and you have already made a backup of your personal data, restart the computer while also holding down 'Command-Opt-R' and it should reinstall automagically from Apple's servers.
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I am unable to update the newest version of itunes because I need to update my Mac OS X to version 10.6 or later but my computer keeps telling me that I do not have any updates available. I am currently running version 10.5.8
You need to buy 10.6 on DVD.
(74703)
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