HT1338 app store error on download of OSX Lion!????

when i try and download the lion software from the appstore, I get "The item you've requested is not currently available in the U.S. store."  what do I do?

OS X Lion is no longer available in the Mac App Store, as it was replaced by Mountain Lion, a newer operating system. If your Mac does not meet the requirements for Mountain Lion, you can download Lion by ordering a download code by calling Apple.

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    If you have more than one user account, these instructions must be carried out as an administrator.
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    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
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    Select
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    from the menu bar. Then select the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, start over and note the time. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
    If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
    When posting a log extract, be selective. Don't post more than is requested.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.

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