HT1338 App Store - Operating Systems

I am trying to download iBooks Author and it is not compatible with my operating system. I am trying to figure out if there is anyway to download older versions of applications or if there are any other options. I have only had my MacBook for 2 years and I am very disappointed that I cannot get some of the new apps because because my operating system is too "old". Any advice would be greatly appreciated.
Thank-you.

Please try each of the following steps you haven't already taken, until the issue is resolved. After each step, relaunch the App Store and try again.
1. Follow the instructions in the Apple Support article linked below:
Mac App Store: Cannot update App Store purchases or updates do not seem available
2. If any App Store purchases were made under a different Apple ID, or if the bundled iLife applications were accepted under a different ID, sign in to the App Store with that ID to update.
3. Alternatively, delete the probem applications and re-download them with the ID you're using now. If you haven't already purchased them with that ID, you'll have to do that first, because purchases can't be transferred from one account to another.
4. Select the Purchased tab in the App Store window. If you see an item in the list marked "You have 3 apps to accept," click Accept.
5. Triple-click the line below to select it:
/Library/Caches/com.apple.appstore/adoption.plist
Right-click or control-click the highlighted line and select
Services ▹ Reveal
from the contextual menu. A Finder window may open with a file selected. If it does, delete the selected file. You may be prompted for your login password.
Then repeat step 4.
6. Select
Store ▹ View My Account
from the App Store menu bar, then select View hidden purchases. If you're trying to update any hidden purchases, unhide them.
7. Launch iTunes and select
Store ▹ Authorize This Computer
from the menu bar.
8. If you've moved any App Store apps out of the applications folder, or into a subfolder, put them back. Never move or copy those applications.
9. Contact Account and Billing Support on this page:
Apple - Mac App Store - Contact Support

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I accidentally deleted some drivers from my macbook air and now i can not access app store and system preferences as it says the following message (You can't open the application System Preferences because it may be damaged or incomplete)

i accidentally deleted some drivers from my macbook air and now i can not access app store and system preferences as it says the following message (You can't open the application System Preferences because it may be damaged or incomplete)

Repair the Hard Drive and Permissions - Lion/Mountain Lion
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu. Select Restart from the Apple menu.

HT1338 app store error on download of OSX Lion!????

when i try and download the lion software from the appstore, I get "The item you've requested is not currently available in the U.S. store." what do I do?

OS X Lion is no longer available in the Mac App Store, as it was replaced by Mountain Lion, a newer operating system. If your Mac does not meet the requirements for Mountain Lion, you can download Lion by ordering a download code by calling Apple.

App Store software system requirments very misleading

While I have not purchased anything my mac can't run why are the listed system requirments totally misleading?
I have a macbook 2.16 intel GMA950, most games in the app store I should not even attempt to run but yet call of duty 4 is listed as only requiring 10.6.6
and its the same for just about ever program sold in the app store from what I can tell.
I wonder how many have purchased stuff based on that and found they can't run it at all.
Apple/develoeprs should be giving much better requirment listings in the store and/or eliminating apps that can't be run on the mac that is accessing the store
opinions?

There is a difference in system requirements, which usually refer to the computer's operating system, and hardware requirements. The system requirements are important in relation to using the apps on other Macs the user may have. Some folks have not realized that the apps acquired from the app store will only run on Mac OS X 10.6.6, 10.6.7 and now 10.6.8 and have transferred them to Macs with a lower OS installed and the app will not run. Whereas, the same version of the app acquired from another source may well run on a MAC OS lower than 10.6.6.
It would be a lot to list all of the hardware exceptions to a video intense game.

HT1338 Checking/updating operating system +pages

I don't know how to update my Mac operating system and I don't know which one I have. Help!
I wanted to buy the latest 'pages' but appstore told me I couldn't on this operating system.

1. You appear to have Mac OS X 10.6.6, 10.6.7, or 10.6.8. Try purchasing Mountain Lion 10.8 from the Mac App Store. If you get told it's incompatible, choose About this Mac from the Apple menu, check if the computer has at least a Core 2 Duo(not Core Duo) or better CPU with at least 2GB of RAM, and if it does, phone the online Apple Store and order a download code for Lion 10.7. Also see below.
2. If you don't want to or can't upgrade the computer's OS, buy an iWork 09 package from a source such as Amazon or eBay.
(83868)

Unable to download apps - wrong operating system error

I have Windows 7 Professional with service pack 1 installed. Still receiving error messages that apps won't work with my operating system. According to system requirements, I should be fine. Ideas?

that's strange.
either try a different browser or if you follow all 7 steps you can directly download a trial here: http://prodesigntools.com/adobe-cc-direct-download-links.html
and activate with your adobe id.
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failure to obtain that cookie results in an error page being displayed after clicking a link on prodesigntools.com or initiates the download of an incorrect (eg, current) version.

Safari, App Store, iTunes, System Updates all stopped working - what can I do?

I have an early 2011 Macbook Pro running Lion. I have not had any trouble with computer performance. I do have internet access and am using Firefox to type this. So my connection isn't a problem.
I've had this computer since February-ish, and I've never had problems. However, a few days ago, Safari just quit working. I can open it up fine and it loads with a slight hesitation. However, after about 10 seconds, it just stops loading. There is NO beachball. The loading just freezes.
So for instance, I can open Yahoo. It will open the page fine. But the second I try to load my mail or any other site, it just stops in the loading process. So again, the internet connection isn't the problem.
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However, Firefox is fine. And so are most of my other apps.
Will somebody pleeeeeeease help me? I hate this. haha Thanks.

Oh and I've tried restarting Safari (multiple times). I've shut down the computer, too. No help.

HT1338 App Store / iTunes language - forced for location, want English

Mountain Lion needs to be purchased via App Store, which forces you to use the local one for your country. Fair enough, could manage to do so, but after installing, App Store itself has now local languge GUI (Dutch), when I keep everything otherwise in English. Same goes for iTunes - GUI in Dutch when I want it in English. Darn!
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App Store ignoring System Pref. settings

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Why did the notification only offer me two options (again ignoring its own settings)?
Why didn't the notification tell me which updates were available?
And some comments;
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--Carl-

First, open Disk Utility, select your hard disk, go to Partition and create a volume. Move your files to it. Then, press Command and R keys in boot, open Disk Utility, erase the Mac volume and reinstall. When the install ends, transfer your files to your account and delete the volume

HT1338 App Store/Mountain Lion issue

Hi
I don't have the App Store on my MacBook. I can't download it without Mountain Lion and I can't download Mountain Lion without the app store. Any ideas?

Care to share which OS currently installed?
When posting in Apple Communties/Forums/Message Boards.......It would help us to know which computer model you have, which OS & version you're using, how much RAM, etc. You can have this info displayed on the bottom of every post by completing your system profile and filling in the information asked for.
CLICKY CLICK-----> Help us to help you on these forums
***This will help in providing you with the proper and/or correct solutions.***

HT1338 App Store app error msg

In the Safari 6.0.2. updating process, App Store returns "The operation couldn’t be completed. (NSURLErrorDomain error -3001.)(102)" - What's this?

Hi,
See this Thread
https://discussions.apple.com/message/20192895#20192895
(there seems to have been an issue with the Apple Servers but the first reply in this threads list ana Alternative Apple Site)
9:43 PM Friday; November 2, 2012
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
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"Limit the Logs to the Bits above Binary Images."  No, Seriously

I have put mac os update from 10.9 to 10.9.5 from mac app store but system do not restart and monitor shows no signal?

Hi All
I have put mac os update from 10.9 to 10.9.5 from mac app store. Update wants restart and I do that. First it shows installing updates on monitor and then after waiting for more than 30 minutes, it did not restart. On monitor it shows no signal now. I have checked all the connections. Mac mini LED light is showing blue color and i think its signalled the ON mode. Also mouse lights are on. Please provide help, as I need to solve it asap.
Thanks

Boot to recovery and first try repairing the startup disk via dis utility.
Next reinstall the OS via Recovery
OS X: About OS X Recovery

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App Store updates: I sign in, my password is accepted, I click on update, and still get the error message that I need to sign in to the same account I already signed in at. What do I have to do to get my app updates?

Please try each of the following steps you haven't already taken, until the issue is resolved. After each step, relaunch the App Store and try again.
1. Follow the instructions in the Apple Support article linked below:
Mac App Store: Cannot update App Store purchases or updates do not seem available
2. If any App Store purchases were made under a different Apple ID, or if the bundled iLife applications were accepted under a different ID, sign in to the App Store with that ID to update.
3. Alternatively, delete the probem applications and re-download them with the ID you're using now. If you haven't already purchased them with that ID, you'll have to do that first, because purchases can't be transferred from one account to another.
4. Select the Purchased tab in the App Store window. If you see an item in the list marked "You have 3 apps to accept," click Accept.
5. Triple-click the line below to select it:
/Library/Caches/com.apple.appstore/adoption.plist
Right-click or control-click the highlighted line and select
Services ▹ Reveal
from the contextual menu. A Finder window may open with a file selected. If it does, delete the selected file. You may be prompted for your login password.
Then repeat step 4.
6. Select
Store ▹ View My Account
from the App Store menu bar, then select View hidden purchases. If you're trying to update any hidden purchases, unhide them.
7. Launch iTunes and select
Store ▹ Authorize This Computer
from the menu bar.
8. If you've moved any App Store apps out of the applications folder, or into a subfolder, put them back. Never move or copy those applications.
9. Contact Account and Billing Support on this page:
Apple - Mac App Store - Contact Support

HT1338 App Store account

I used account A when I first got my Macbook Pro to purchase Lion from the App store, now I want to use account B (my work account). I changed my account, but app store program keeps telling me I have updates for account A. How do I stop that?
thanks!

I have two macbooks and don't want to use the update for my personal machine on the work machine. The work machine is the one that is telling me I have updates. I don't want to update on that machine and don't want it to tell me there are updates for another account.
thanks

HT1338 app store bad connection

i cannot connect to app store since march 17... It says connecting to the itunes store loading....

Please try each of the following steps you haven't already taken, until the issue is resolved. After each step, relaunch the App Store and try again.
1. Follow the instructions in the Apple Support article linked below:
Mac App Store: Cannot update App Store purchases or updates do not seem available
2. If any App Store purchases were made under a different Apple ID, or if the bundled iLife applications were accepted under a different ID, sign in to the App Store with that ID to update.
3. Alternatively, delete the probem applications and re-download them with the ID you're using now. If you haven't already purchased them with that ID, you'll have to do that first, because purchases can't be transferred from one account to another.
4. Select the Purchased tab in the App Store window. If you see an item in the list marked "You have 3 apps to accept," click Accept.
5. Triple-click the line below to select it:
/Library/Caches/com.apple.appstore/adoption.plist
Right-click or control-click the highlighted line and select
Services ▹ Reveal
from the contextual menu. A Finder window may open with a file selected. If it does, delete the selected file. You may be prompted for your login password.
Then repeat step 4.
6. Select
Store ▹ View My Account
from the App Store menu bar, then select View hidden purchases. If you're trying to update any hidden purchases, unhide them.
7. Launch iTunes and select
Store ▹ Authorize This Computer
from the menu bar.
8. If you've moved any App Store apps out of the applications folder, or into a subfolder, put them back. Never move or copy those applications.
9. Contact Account and Billing Support on this page:
Apple - Mac App Store - Contact Support

HT1338 App Store - Operating Systems

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