HT1338 bluetooth keyboard and track pad keep dropping out

For the last couple of weeks my bluetooth keyboard and track pad keep dropping out on a new mini mac, I have tried reinstalling both with no luckthis combined with the new ipad 3g problems is making me think twice about apple. RIP Steve.

Make sure there is nothing that could cause interference between your computer and the bluetooth devices. This could include cordless phones, extra antennaes, satellite receivers etc.
I would also go with Barry's advice as well.

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My Macbook Pro's Keyboard and track pad keep crashing?

I've had my MBP for just over a year and I'm now finding the keyboard and track pad randomly cut off?
If I close the laptop for a minute it usually comes back but some times just cuts out completely.
I know its only the keyboard and track pad because if I plug in my wireless keyboard when the crash happens, I can carry on using the mac while the trackpad and keyboard remain out of action????
Anyone experienced this?
D

This has happened to me only once, and a close-and-reopen fixed it. Del, next time you get an external mouse and keyboard going, go to the Apple Menu, choose "About This Mac", and then click "More Info...". On the left, under "Hardware" choose "USB." There should be something to the effect of built-in or internal keyboard and trackpad. If those aren't there, it's possible that there's a poor connection to the motherboard (especially if this happens frequently). A Genius would be able to easily identify and probably fix this problem.
Whether they show up in there or not, you should probably also try the usual PRAM reset, and if that fails, the SMC reset.
http://support.apple.com/kb/HT1379
http://support.apple.com/kb/HT1411

Losing bluetooth connection with keyboard and track pad

Every few minutes, I lose the connection between my wireless keyboard and track pad and the computer. Since its happening simultaneously, I don't think its an issue with either the trackpad or keyboard but bluetooth. I've tried turning my computer off and unplugging it and no dice. Its a real productivity kill right now. HELP!!!

Hey all - thanks. I've tried swapping batteries and my battery power is 100%. I've turned the computer off completely and back on. I've even unplugged it and turned off the keyboard and track pad.
My computer will not let me turn Bluetooth off. It give me a warning sign that I won't be able to use the computer and the only option is ok.
I'm also not having any luck finding out the RSSI levels to see if there's any interference. As far as I know, there are only three devices via blue tooth and I turned off one (my iPhone) and the only other two are the track pad and keyboard.
When I try to follow the RSSI instructions, the option - click doesn't do anything. Very frustrated and thinking I'll need to schedule time with Apple. Today has been very frustrating.

Just bought a new mac mini, wireless keyboard, and track pad. My track pad will not synch. All advise I have been given is to change items in the setting menu, but I cant because I still have to get through the setup!!

Just bought a new mac mini, wireless keyboard, and track pad. My track pad will not synch. All advise I have been given is to change items in the setting menu, but I cant because I still have to get through the setup!!

The power button for the Trackpad is on the right hand end of the battery case. Press that button to initiate the pairing process. On the top of the Trackpad just above the power button is a tiny green light (you probably cannot see it unless it is lighted). That light will indicate ehther or not the Trackpad is discoverable. If the Trackpad has discoverable the green light will blink on and off. If it does not pair within 3 minutes you will have to press the power button again to re-initiate the pairing process. Once your Trackpad has paired, you can just leave it on and it will pair automatically when you reboot your Mac.
If you are having problems pairing, try turning off any other Bluetooth devices within 30 or so feet of your Mac mini. That includes other Computers, iPhones, iPads, etc. that may be in the area. Once your Trackpad has pairedwith your mini, you don't have to be concerned about other Bluetooth devices.
One other hint, I find that although the Wireless Trackpad does not eat batteries as fast as the Magic Mouse it still uses more than the Wireless Keyboard. It is a good idea to keep a supply of AA batteries around. I have used Apple's Rechargable batteries, but found they did not last that long before needing to be recharged. I have had the best battery life from Duracell Quantum batteries.

Mouse, Keyboard and Track pad Freezes

After upgrade to Lion everytime my iMac goes to 'Sleep', the mouse, keyboard and track pad freezes and cannot wake the computer up. After waking the computer with the power button on the back, these devices still will not response or work. I know there is a option in the Bluetooth system pref. to check 'Allow Bluetooth devices to wake this computer". Make no difference to me when this is checked. Anybody have the same problem as me?

I'm facing a very similar problem .
My MBP keyboard freezes eventually during the day - sometimes for a minute, sometimes for much more than that. Mouse continues to work just fine.

Mac boots but keyboard and track pad dead

Ok this may be a long shot, but any help is appreciated...
My sister dropped her Black MacBook. The screen is shot, however, it boots and I can use an external monitor.
The problem is that the keyboard and track pad are completely dead (except for the power button that works as it should). My question is: what are the possible problems? Could it be the topcase itself that is bad (or just the ribbon connecting it to the logic board)? Or could it be the logic board itself that is cracked?
I took the top case off (my first time doing this) and noticed that the little white connector at the end of the keyboard ribbon cable that plugs into the logic board can come off. Should that connector be able to come off?
Thanks again for any help!

ok the macbook works great with external monitor, keyboard and mouse ...i'm using it to post this message now...
anyone else seen this issue of the keyboard not working, or have other suggestions? I would just go and get a new top case off ebay but i dont want to spend the money on the top case is it's actually the logic board...
thanks again

TS2570 iMac does not recognize wifi keyboard and track pad... cursor stays in top left corner under apple ?...

iMac does not recognize wifi keyboard and track pad... cursor stays in top left corner under apple ?...

Phillip,
I had this problem recently with a 3-year old Mac Pro intel, which was eventually replaced by Apple due to myriad other problems. When the frozen mouse happened, there was nothing I could do. Very frustrating to have the screen boot and the cursor is up there stuck, on the top left corner of the screen. Frozen. I called support several times. They were amazed. At one point they had me buy a cheap USB mouse (I was using a wireless mouse from Logitech and they thought there might be some kind of conflict). The USB mouse didn't work, either. Neither did an Apple mouse when I went out to buy one.
I ended up driving 70 miles to take the Mac to an Apple Store. I think they reinstalled the (Leopard) system in some secret way, because when the mouse was frozen so was everything else and I couldn't open the disk drive to put the OSX disk in there.
Why I'm here right now is that the same thing happened today with my NEW 3-month-old REPLACEMENT MAC PRO using its brand new wireless mouse, and I was hoping to find some insight. Again, a frozen cursor after the boot. Same top-left corner of the screen. Unlike you, when I click the mouse nothing happens -- no drop down.
Luckily, when I hard-rebooted by holding the button in, the mouse cursor came back. This time. Now I am afraid to turn my computer off. Been there done that before. Anyone have suggestions?
Thanks in advance.

Mac does not recognize wireless keyboard and track pad.

After waking my Mac from sleep it does not recognize the wireless keyboard and track pad. OS 10.7.5.

Does your iMac recognize any other BT devices? For example a trackpad, or a wireless mouse?
Also, check Applications -> Utilities -> Console and look for bluetooth messages.

My MacBook keyboard and track pad stopped functioning after pairing an Apple wireless mouse and keyboard. Any suggestions?

My MacBook keyboard and track pad stopped functioning after pairing an Apple wireless mouse and keyboard. Any suggestions?

I deleted the mouse by selecting it in the bluetooth options and clicking the minus tab. I went ahead and reinstalled OS X right afterwards. Right now I am having to use a USB mouse and keyboard. I disconnected both prior to start up. I get a widow that shows a demonstration on how to install batteries into a wireless mouse only way to pass that screen was to reattach the USB mouse. Then with a fresh startup no resolve.

MBP keyboard and track pad not working

Today the keyboard and track pad on our mac book pro laptop just stopped working. The mouse connected to it by usb continued to work but we can't type or anything. We tried the ^F6 keyboard shortcut but it did nothing since of course the keyboard isnt working. And it is also not the number lock key. The computer was working fine all day up until now. It is just under a year old. Any ideas?

I'm having the same problem. It appeared yesterday and then magically "repaired" itself. My MBP was fine today. Tonight the problem is back. No response from the keyboard and track pad. Track pad works fine using a USB mouse. My problem appears at start up. The cursor is in the usual upper left hand corner. It can't be moved. Restart, sleep then restart do not solve the problem.
Suggestions?

Every day, my keyboard and track pad don't work, so I have to shut my computer off and start it back up. It does this multiple times a day. What can I do to make it stop doing this?

Every day, my keyboard and track pad don't work, so I have to shut my computer off and start it back up. It does this multiple times a day. What can I do to make it stop doing this?

Try resetting your SMC and PRAM.
Resetting the System Management Controller >>
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
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I have an Imac in my bedroom and apple tv hooked to my big screen in my living room. When I select mirror Imac on the Imac to view on the big screen in living room, can I get a wireless keyboard and track pad to control Imac from living room?

I have an Imac in my bedroom and apple tv hooked to my big screen in my living room. When I select mirror Imac on the Imac to view on the big screen in living room, can I get a wireless keyboard and track pad to control Imac from living room?

I do something like that, and can confirm 20 feet won't be a problem. More than 30 or so might be.

Macbook Pro keyboard and track pad freeze

I have tried about 15 times now to post this due to the following problem
Today my keyboard and track pad have suddenly frozen. In appears as if the OS is fine and running but I can't input any kind of key or cursor movement. I have to restart it. Is this common? It's bad news because I have work to do and I can't just get used to using the save command every 30 seconds. That's why I switched to Apple; I was sick of this and similar issues with PCs. Anyone. . . Ideas??

This happened twice to me in the last five months. I had to take it in for service; the first time, they replaced the keyboard, and the second time, they replaced the entire logic board. The problem hasn't come back so far.
If you need the computer urgently, it should work if you plug in an external keyboard and mouse. However, I think you'll probably have to take it in for service in order to get the problem fixed.

I deleted my apple keyboard and track pad driver by accident.

I deleted my apple keyboard and track pad driver by accident so now i can’t do anything on my windows side. Not sure what to do now. Please Help!

for this you will need a wired usb mouse. back in osx, download windows support software to your desktop or where you prefer, go back to windows with the wired mouse connected, open "this pc" go into your osx drive and install the support software from where you left it.

Can I use an apple keyboard and track pad with my iPad Air?

How do I use my apple keyboard and track pad with my iPad Air?

I did all that you suggest before and it didn't work. So I waited a bit and tried again and it finally worked. Not sure what the problem was as I didn't do anything differently.
Thank you for all your help.

HT1338 bluetooth keyboard and track pad keep dropping out

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