HT1338 Deleted emails disappear

My deleted emails don't go to my "deleted file" or "trash" in apple mail. ???

We sent you a message on our private support board to assist you and we did not receive a response. Please repost the issue if you are still experiencing a problem so that we may assist you. Tonya C.

Similar Messages

Deleted Emails Disappearing from Trash Box

Hi There,
When I delete an email from my inbox, it goes to Trash and I can see it there but after a couple of days, it disappears? I want to keep all of my Trash emails until I delete them manually. I have the account settings for Deleted Messages set to NEVER but they still get deleted after a couple of days.
I’m with Rogers. Can anyone help me or explain this?
thanks

Thank you for the advise, I also tried the "advanced" under MAIL/notes and was able to increase all deleted messages
By selecting " delete messages after 4 weeks" and/or by selecting "never" , all deleted are in a new box titled
"Deleted Messages " bypassing the trash box.
JJ

After installing Mavericks, deleting emails requires shutting down Mail app.

After I installed Mavericks, I began to notice that whenever I am in my Mail app, deleting an email will result in causing the email to gray out in the list of available emails in my Inbox; trying to open the grayed out email just reveals a blank email window. Only after I quit Mail and then reopen it do the deleted emails disappear from my Inbox. Thanks in advance for any tips to help me fix this!

Step One:
Download and run the combo updater.
OS X Mavericks 10.9.3 (Update (Combo)
http://support.apple.com/kb/DL1746
Boot into Recovery drive. Hold down Command R when restarting. Follow the steps here to reset YOUR permissions. (not the same as Disk Utility repair permissions) Then while still booted from recovery drive, open Disk Utility and select Repair Drive and Repair Permissions.
Restart.
Spotlight will reindex your entire drive. Search will not work until this is oomplete.
Open Mail and test.
Step two
If you still see the problem, reindex Mail. Normally, I would start with this step first but what you are describing indicates issues with the base files and permissions.
Go to your User's Library folder. (if you don't know how to find, see this link.)
Scroll to Mail folder.
Select the V2 > MailData folder.
Delete any files in MailData with envelope in the name. (should be 3)
When you open Mail it will re-index your files.

Some (not all) emails disappearing / deleting themselves from folders in the Mail app on iPhone 4S

I am having an issue with some of my emails disappearing on my iPhone 4S and I am wondering if anyone else is experiencing similar issues and might offer a solution? I have three email accounts on my iPhone 4S and iPad 2 (of which include my iCloud @mac.com and Yahoo!) and all are set up as IMAP so that I can be sure both devices remain in sync at all times. The issue occurs when I go into any of my archive email folders, in any one of my three email accounts and let the iPhone sync with the server so that it is up-to-date. Sometimes - not everytime - I will watch as one of my most recent emails that is cached on the phone suddenly vanishes as it pulls down the rest of the emails archived in that folder. As soon as that email vanishes, it will then automatically remove it from the server (being that it is IMAP) and that email is then gone for good. It has not been moved to trash or any other folder because I can subsequently log into Yahoo! mail for instance and do a complete search for it and it won't find it at all. At first I thought it was my fat thumb (!!!) that had acidentally hit delete on the email but it is happening around twice a week and it has only happened since getting my iPhone 4S. I have contacted Apple support by phone and they suggested completely wiping the phone and restoring from backup, of which I have done. I have changed various settings such as showing 50 recent messages rather than 1000, turing on "organize messages by thread" and "ask before deleting" and trying that for a week but none of that has helped. I have a feeling this is an iOS5 issue rather than a hardware issue because my iPad 2 has started to do the same thing and it never did it before I upgraded to iOS5. Nor did my old iPhone 3GS that I had for two years. I am losing important emails and I'm getting to the stage of thinking about never opening the Mail app on either device for fear of losing any more important emails. I'm considering resorting to logging into Yahoo! and iCloud webmail via Safari instead which is a bit of a pain. Very sorry for the long message but thought i'd best be as thorough as possible. If any of you guys have had similar issues, or if you have any suggestions please feel free to chime in. Many thanks.

Thanks to everyone for their replies - I thought that it was just me with this issue but clearly not. Also thank you to Mil_Prep and S2Linda's suggestions, unfortunately all three of my email accounts do not have a "Mail Days To Sync" option - I believe that this option only appears in Mail settings if the account is an exchange email account. Even if I was able to adjust the time period of emails to sync, I don't think that it would help because the email(s) that are going missing can be as recent as one day old, leaving all my earlier emails in the same folder intact - some of which can go back to the year 2002 for instance. I am still convinced that it is a bug with headers in iOS5. Last week I even had a related problem where I had a new email merge with an old email. The senders email address, subject title and date remained the same but the body of the text was replaced with an old email from 2006! Very odd....

HT4864 my iCloud emails disappear on all my devices after about a week and I can't find where they have gone, none of the devices say to delete from server, I move my samsung note emails to trash after reading - no other accounts are deleted from other de

My icloud email messages disappear on all my devices after about a week and I cannot locate them - not in archive on icloud.
I use several devices to receive emails - imac, ipad, iphone and samsung galaxy note. I put all read emails to trash on samsung, ipad and iphone but keep on imac and wish to retain there for reference. All other accounts remain but icloud emails disappear. No devices say to delete from server. Can anyone please help?

mazzaja wrote:
I put all read emails to trash on samsung, ipad and iphone but keep on imac and wish to retain there for reference. All other accounts remain but icloud emails disappear. No devices say to delete from server.
If this is your iCloud email account, whcn you delete an email from any of your devices, they are moved to the trash on all devices/computers, then the trash is automatically deleted after 30 days. That's how IMAP accounts work. You can't delete them from your device and keep it on the server because you are reading and deleting from the server itself.
If you want to keep them on your Mac, you'll need to move them to a folder rather than deleting them. When you do, they will be moved to the same folder on your other devices.

Deleted Emails won't disappear!

Approximately 60-70% of the time my deleted emails won't disappear from webmail. I've tried Firefox and IE, spoken to several Verizon help techs to no avail. My immediate neighbor has never had this issue. It happens regardless of distance from router or even being home....help!! I've got over 6,000 emails in my Inbox!!

We sent you a message on our private support board to assist you and we did not receive a response. Please repost the issue if you are still experiencing a problem so that we may assist you. Tonya C.

HT1338 how do you copy all deleted emails to external hard drive

i am running out of space on my macbook pro... what is the easiest way to put them on a external drive?

If they are "deleted" emails, shouldn't you just empty the Trash in Mail?
I don't think you can move the storage location of the data files used by the Mail app, because they are stored in the Library folder of your user home folder, which is located on the startup disk (the internal drive volume) by default. You can change the location of your entire user home folder, but you don't want to put it on an external drive volume, because there may be situations (especially for a MacBook) when the external drive is not connected.
If you have a lot of stuff in your iTunes library, you may want to move your iTunes Media folder to an external hard drive volume, as a way to free up space on the internal drive
http://support.apple.com/kb/ht1449

Permanently deleting emails from Gmail, while saving them in AppleMail

I'm trying to figure out how to permanently delete emails from my Gmail All Mail folder without deleting them from the folders I moved them to in the On My Computer area of my AppleMail on my MacBook Pro. I like the IMAP syncing function in Gmail that keeps my iphone, ipad and MacBook all synced from an email perspective. However, I don't like my emails living on Gmail's servers any longer than they have to. I don't want them living on Apple's servers either, so I'm not using iCloud.
I only want emails to remain on the Gmail servers for as long as I keep them in either my inbox or sent items. I use those two folders as my holding zones for items that still require action. Once I have done what needs to be done in regard to an email, I either delete it or I move it to a folder under On My Computer on my MacBook Pro for possible later reference. If I move an email to a folder, I never want it to be deleted. I use a Time Capsule to back up my Macbook through Time Machine, so I'm not worried about losing my historical email files from a hard drive problem. I also back up the MacBook quarterly to a separate hard drive which I store offsite in case a catastrophe at my home destroys both my MacBook and the Time Capsule.
I have about 8 years of email history that I imported from my old PC into the MacBook in AppleMail and I now want to clean out the All Mail account in my Gmail to delete all those emails, but I need them to remain in my folder system on the MacBook.
Can anyone tell me how to delete all mail from the Gmail account without having the IMAP function delete them from my MacBook Pro?
Here's an added complication. When I move an email from my inbox to a folder on my MacBook, I do want that email to disappear from my ipad and my iphone. In essence, I like to manage all my emails from my MacBook Pro if they need to be saved into folders, but I also like to be able to delete emails that don't need to be saved from any of my devices and have that deletion sync to all my devices.
I haven't been able to figure this one out. Any help is appreciated.

Make local folders (On My Mac) and move the mails there, they will delete from the GMail servers but remain accessible in Mail, only in Mail.
All Mail (in Gmail) is not a folder, it is a label for all your mail, anything in there is also in one of GMails folders, when you delete from All Mail you are deleting the original mail.

2013 Home and Office Outlook - Pop email incoming email disappear

I have Microsoft Office Home and Business 2013 (current updates) using the same email POP account for over three years.
For weeks, I’ve seen incoming email disappear. My Desktop Alert shows new email incoming then it disappears from the inbox.
I know these emails were sent to me because my co-workers have emails that show me cc’ed that I did not receive.
Where are these disappearing emails going or are they being rejected?
I was forced to perform the 8.1 upgrade, no impact on Outlook
I checked and have all Office updates current
I’ve checked my other device’s email apps and those emails were not located there.
I’ve checked my Outlook Options: Conversation clean up: added
/checked – Do not move unread messages
I have Disabled all:
Add-ins,
Rules and Alerts, no folders
No security add-ins
Not sure on - View and manage Microsoft Office Add-ins

This may be caused by different reasons, but the most likely reason is on the custom setting. To help you investigate what happened to your messages, we'll walk you through a step-by-step process to eliminate possible causes of your missing messages:
Step1: Check web server - Please check your web serve to see if those missing messages are out there.
Step2: Search all messages - Try to search the messages that are missing. Remember to click
All Mailboxes button before searching.
Step3: Check junk mail setting - They are probably set to delete mail rather than send it to the
Junk E-Mail folder.
Step4: View filter - Please check your View filter
to see if you have set any filter rules to the incoming mails.
Step5: Forwarding settings - Please check in Account settings dialog to see if you have changed the default deliver location of your account.
Please follow above steps to see if you can find your missing data.

My iPhone 5 suddenly started re-downloading all previously deleted emails from my POP accounts

Yesterday, my iPhone 5 started re-downloading all previously deleted emails from my POP email accounts. I use the native Mail app and have three POP emails set up on my phone. The number of messages downloaded across all of them is over 1,000 so far and date back over several months. One of these is a Yahoo account, the others are work email accounts provided by two different hosting companies. I have not changed anything on any of these three accounts at the server/hosting level. I also run an IMAP account on my phone, which has not been affected, so this is obviously a POP-only issue. I started to delete the messages only to discover that older messages were downloaded in their place. There appears to be a cap of 250 messages downloaded at a time, but there's no way to change this in the phone's settings (this used to be a feature, but disappeared some time ago).
I'm on iOS8.3 (upgraded a month ago with no affect on email). I have not changed any of my phone's email settings, so I don't understand why this has happened out of the blue. I have checked the phone's email settings and there doesn't seem to be a way to limit the number of messages downloaded.
Does anyone know:
a. why this has happened, and
b. how I get it to stop?
Thanks!

Oh my gosh I had the EXACT same problem, and for ages I couldn't figure out how to fix it until today. Here's what I did:
First I went onto my computer, opened itunes, and un-installed tumblr, vine and kik. These were the apps I was having problems with (it said I had them on my phone but, like you, they didn't show).
Then I went to the itunes store, searched for each one, and it said I could update them so I did (just FYI: for tumblr a window popped up saying "please click ok to confirm you are 17 years or older", so I did that also)
When I went back to my phone and tried installing them again (still on my computer), it worked!
I hope this helps, because it was incredibly frustrating. Good luck!

When I delete emails in gmail, the emails should not get deleted in thunderbird. Please advise. Thank you.

Thank you for taking out time to help. I have thousands of emails in gmail which I keep on deleting. I have configured thunderbird for this email account and it is sunchronized and upto date. If I delete the emails in gmail now, I do not want them to get disappeared from thunderbird. Basically, whatever the emails I delete in gmail and it's trash should not be deleted from thunderbird. Please advise on what steps should be taken. Thanking you once again.

'''If you have a IMAP mail account:'''
You are remotely viewing the folders and emails on the server.
You subscribe to see folders. but this only downloads emailsheaders and downloads the emails upon selection to a temp cache for viewig. They are not stored in your profile.
If you also synchronise then a copy of the server folder is downloaded and stored in the Thunderbird Profile, but synchronised folders keep synchronising so that the server and TB folders are the same.
IT does not matter whether you delete emails via Thunderbird or webmail, you are deleting from the same folders. So, if you delete off server and then discover it has been deleted from Thunderbird, everything is working perfectly.

How to delete emails on all devices simultaneously

Cannot find the answer to my question and probably won't be able to ask using the correct terminology, but...
I have a mac laptop, iphone, and ipad as well as a mobile me account. I also have three email accounts set up on each of these devices through the mail application (me.com, hotmail, and gmail)
I am trying to figure out how to delete emails simultaneously from all devices when I delete it on one device. For example: I delete an email I read on my ipad from my hotmail account and want it it disappear from the inbox on my iphone and laptop. As it is now I have to delete messages separately from all devices... meaning I have to waste time reviewing messages I have already decided to throw away.
Can anyone offer help on how to accomplish this.
Thanks,
Jason

Actually, Yahoo is Imap (as is google). but the point remains - if you are using a pop account, you need to delete the mail from each device.(pop is basically a one way system). If you have an imap account, changes you make of one device are communicated to all your other devices.

Can't delete email with a 9 mb attachment from iphone

can't delete email with a 9 mb attachment from iphone(3gs, software v 4.3.1) -- every time i try to delete the email with a swipe it shows the red delete button on the right but then freezes for a while and then the delete button disappears but the email does not. when i go through edit function and mark it for deletion, the same thing occurs.
any advice??

No. The modem is an Arris obtained from Comcast on 6/9/2014 after the prior one failed.

Updated to 8.0.2 and now POP3 connections delete emails

I updated a secondary Groupwise domain on our OES server to 8.0.2 to match the 8.0.2 running on our primary, Netware server. Users with smartphones were horrified to see emails disappearing from their Mailbox in front of their eyes. The emails gradually disappeared with some connections but on others it was quite quick. It looks like it is about a months worth that were lost. Oddly it stops at about a month and does not delete older email. Email was not in Trash, just lost!
After the holidays it is clear that Outlook users connecting in via POP have the same issue. They didn't notice as they have local copies. All accounts whether smartphone or Outlook are set up to leave email on the server. Most smartphone accounts are setup to only read the last 3 days of email, but it is clear that the POP3 account settings have no effect.
I did some reconfiguration of GWIAs on the OES box, creating a new one and removing an old one. I have also put a Webaccess agent on the OES box.
User working in cached mode found the emails in trash and were able to recover them. A couple in online mode were not so fortunate.
Has anyone a clue to what might be going on?
This is a small system with 12 users.

Have you checked the GWIA settings on POP3? These were enhanced in
SP3
Also check out the access controls - again these were enhanced in GW8
SP2 and as a result need to be configured for POP2 and IMAP
T
On Wed, 04 Jan 2012 12:06:03 GMT, NickHoare
<[email protected]> wrote:
>
>I updated a secondary Groupwise domain on our OES server to 8.0.2 to
>match the 8.0.2 running on our primary, Netware server. Users with
>smartphones were horrified to see emails disappearing from their Mailbox
>in front of their eyes. The emails gradually disappeared with some
>connections but on others it was quite quick. It looks like it is about
>a months worth that were lost. Oddly it stops at about a month and does
>not delete older email. Email was not in Trash, just lost!
>
>After the holidays it is clear that Outlook users connecting in via POP
>have the same issue. They didn't notice as they have local copies. All
>accounts whether smartphone or Outlook are set up to leave email on the
>server. Most smartphone accounts are setup to only read the last 3 days
>of email, but it is clear that the POP3 account settings have no
>effect.
>
>I did some reconfiguration of GWIAs on the OES box, creating a new one
>and removing an old one. I have also put a Webaccess agent on the OES
>box.
>
>User working in cached mode found the emails in trash and were able to
>recover them. A couple in online mode were not so fortunate.
>
>Has anyone a clue to what might be going on?
>
>This is a small system with 12 users.

Finding deleted emails

Any way to get back deleted emails

Checked trash, empty
Checked my main computer, nothing
Checked settings could not find advanced as advised to find deleted emails
I sent a copy of my notes (ipad2) to my email, deleted emails after changes. I was not finished w/ notes updates when they disappeared, Before I got to send them to my email for a backup. Notes are gone & also emails.

HT1338 Deleted emails disappear

Similar Messages

Maybe you are looking for