HT1338 Everytime i try to update the new itunes 11 update my macbook keeps restarting

Interval Since Last Panic Report: 585902 sec
Panics Since Last Report:          10
Anonymous UUID:                    C4D375A7-6CD2-9B43-9596-42E8EF68829A
Fri Nov 30 14:55:53 2012
panic(cpu 1 caller 0xffffff80024b7bd5): Kernel trap at 0xffffff800251debc, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x00000000deadbeef, CR3: 0x0000000020cc902b, CR4: 0x00000000000206e0
RAX: 0x00000000deadbeef, RBX: 0xffffff80a16c3e80, RCX: 0xffffff80a16c3ba4, RDX: 0x0000000000000004
RSP: 0xffffff80a16c3b90, RBP: 0xffffff80a16c3de0, RSI: 0xffffff807e6abc90, RDI: 0xffffff80a16c3c97
R8: 0xffffff80a16c3ba4, R9: 0xffffff80a16c3e80, R10: 0xffffff800e6c98b1, R11: 0x0000000000000201
R12: 0xffffff80a16c3ba4, R13: 0xffffff807e6ac510, R14: 0xffffff807e6ac510, R15: 0xffffff80a16c3bb0
RFL: 0x0000000000010202, RIP: 0xffffff800251debc, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x00000000deadbeef, Error code: 0x0000000000000000, Fault CPU: 0x1
Backtrace (CPU 1), Frame : Return Address
0xffffff80a16c3830 : 0xffffff800241d626
0xffffff80a16c38a0 : 0xffffff80024b7bd5
0xffffff80a16c3a70 : 0xffffff80024ce4ed
0xffffff80a16c3a90 : 0xffffff800251debc
0xffffff80a16c3de0 : 0xffffff800251d493
0xffffff80a16c3e60 : 0xffffff8002776abe
0xffffff80a16c3f00 : 0xffffff80027768e2
0xffffff80a16c3f60 : 0xffffff80027e1533
0xffffff80a16c3fb0 : 0xffffff80024cea1d
BSD process name corresponding to current thread: Memeod
Mac OS version:
12C60
Kernel version:
Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64
Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333
Kernel slide:     0x0000000002200000
Kernel text base: 0xffffff8002400000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 1318118259818
last loaded kext at 1172724598725: com.seagate.driver.PowSecDriverCore          5.1.0 (addr 0xffffff7f848d3000, size 172032)
last unloaded kext at 184997197630: com.apple.driver.AppleUSBUHCI          5.2.5 (addr 0xffffff7f835a4000, size 65536)
loaded kexts:
com.seagate.driver.PowSecDriverCore          5.1.0
com.hzsystems.terminus.driver          4
com.apple.driver.AppleHWSensor          1.9.5d0
com.apple.driver.AudioAUUC          1.60
com.apple.iokit.IOBluetoothSerialManager          4.0.9f33
com.apple.driver.AGPM          100.12.69
com.apple.filesystems.autofs          3.0
com.apple.driver.AppleMikeyHIDDriver          122
com.apple.driver.AppleHDA          2.3.1f2
com.apple.driver.AppleUpstreamUserClient          3.5.10
com.apple.driver.AppleLPC          1.6.0
com.apple.driver.AppleMuxControl          3.2.11
com.apple.driver.AppleMCCSControl          1.0.33
com.apple.GeForce          8.0.0
com.apple.driver.AppleIntelHDGraphics          8.0.0
com.apple.driver.AppleIntelHDGraphicsFB          8.0.0
com.apple.driver.AppleSMCPDRC          1.0.0
com.apple.driver.AppleSMCLMU          2.0.2d0
com.apple.iokit.IOUserEthernet          1.0.0d1
com.apple.Dont_Steal_Mac_OS_X          7.0.0
com.apple.driver.ApplePolicyControl          3.2.11
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport          4.0.9f33
com.apple.driver.AppleMikeyDriver          2.3.1f2
com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0
com.apple.driver.SMCMotionSensor          3.0.2d6
com.apple.driver.AppleUSBTCButtons          235.4
com.apple.driver.AppleUSBTCKeyboard          235.4
com.apple.driver.AppleUSBCardReader          3.1.0
com.apple.driver.AppleIRController          320.15
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
com.apple.BootCache          34
com.apple.iokit.SCSITaskUserClient          3.5.1
com.apple.driver.XsanFilter          404
com.apple.iokit.IOAHCIBlockStorage          2.2.2
com.apple.driver.AirPort.Brcm4331          602.15.22
com.apple.driver.AppleFWOHCI          4.9.6
com.apple.driver.AppleAHCIPort          2.4.1
com.apple.driver.AppleUSBHub          5.2.5
com.apple.iokit.AppleBCM5701Ethernet          3.2.5b3
com.apple.driver.AppleUSBEHCI          5.4.0
com.apple.driver.AppleSmartBatteryManager          161.0.0
com.apple.driver.AppleEFINVRAM          1.6.1
com.apple.driver.AppleRTC          1.5
com.apple.driver.AppleACPIButtons          1.6
com.apple.driver.AppleHPET          1.7
com.apple.driver.AppleSMBIOS          1.9
com.apple.driver.AppleACPIEC          1.6
com.apple.driver.AppleAPIC          1.6
com.apple.driver.AppleIntelCPUPowerManagementClient          196.0.0
com.apple.nke.applicationfirewall          4.0.39
com.apple.security.quarantine          2
com.apple.driver.AppleIntelCPUPowerManagement          196.0.0
com.apple.iokit.IOFireWireSBP2          4.2.0
com.apple.iokit.IOSerialFamily          10.0.6
com.apple.kext.triggers          1.0
com.apple.driver.DspFuncLib          2.3.1f2
com.apple.driver.AppleBacklightExpert          1.0.4
com.apple.nvidia.nv50hal          8.0.0
com.apple.NVDAResman          8.0.0
com.apple.iokit.IOFireWireIP          2.2.5
com.apple.iokit.IOAudioFamily          1.8.9fc10
com.apple.kext.OSvKernDSPLib          1.6
com.apple.iokit.IOSurface          86.0.3
com.apple.iokit.IOBluetoothFamily          4.0.9f33
com.apple.driver.AppleGraphicsControl          3.2.11
com.apple.iokit.IONDRVSupport          2.3.5
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport          4.0.9f33
com.apple.driver.AppleSMBusController          1.0.10d0
com.apple.driver.AppleSMBusPCI          1.0.10d0
com.apple.driver.AppleHDAController          2.3.1f2
com.apple.iokit.IOGraphicsFamily          2.3.5
com.apple.iokit.IOHDAFamily          2.3.1f2
com.apple.driver.IOPlatformPluginLegacy          1.0.0
com.apple.driver.IOPlatformPluginFamily          5.2.0d16
com.apple.driver.AppleSMC          3.1.4d2
com.apple.driver.AppleUSBMultitouch          235.7
com.apple.iokit.IOUSBMassStorageClass          3.5.0
com.apple.iokit.IOUSBHIDDriver          5.2.5
com.apple.driver.AppleUSBMergeNub          5.2.5
com.apple.driver.AppleUSBComposite          5.2.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.5.1
com.apple.iokit.IOBDStorageFamily          1.7
com.apple.iokit.IODVDStorageFamily          1.7.1
com.apple.iokit.IOCDStorageFamily          1.7.1
com.apple.iokit.IOSCSIBlockCommandsDevice          3.5.1
com.apple.iokit.IOAHCISerialATAPI          2.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily          3.5.1
com.apple.iokit.IO80211Family          500.15
com.apple.iokit.IOFireWireFamily          4.5.5
com.apple.iokit.IOAHCIFamily          2.2.1
com.apple.iokit.IOUSBUserClient          5.2.5
com.apple.iokit.IOEthernetAVBController          1.0.2b1
com.apple.iokit.IONetworkingFamily          3.0
com.apple.iokit.IOUSBFamily          5.4.0
com.apple.driver.AppleEFIRuntime          1.6.1
com.apple.iokit.IOHIDFamily          1.8.0
com.apple.iokit.IOSMBusFamily          1.1
com.apple.security.sandbox          220
com.apple.kext.AppleMatch          1.0.0d1
com.apple.security.TMSafetyNet          7
com.apple.driver.DiskImages          344
com.apple.iokit.IOStorageFamily          1.8
com.apple.driver.AppleKeyStore          28.21
com.apple.driver.AppleACPIPlatform          1.6
com.apple.iokit.IOPCIFamily          2.7.2
com.apple.iokit.IOACPIFamily          1.4
com.apple.kec.corecrypto          1.0
Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i5, 2.4 GHz, 4 GB, SMC 1.58f16
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 256 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.81.22)
Bluetooth: Version 4.0.9f33 10885, 2 service, 11 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS545032B9SA02, 320.07 GB
Serial ATA Device: MATSHITADVD-R   UJ-898
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0xfa120000 / 5
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 8
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3
<Edited by Host>

Unplug your Seagate drive and try updating again.
HZsystems appears to be a system audio modification that may be conflicting with the iTunes update.
Whatever Memeo product you installed was running when your Mac crashed. Either search for an update or uninstall it using the developer's instructions.

Similar Messages

I cannot install itunes no matter what I try, I have just purchased the iphone4 and I try to install the new itunes 10.5 but I keep receiving an error message saying that the installation could not be completed please try again.

I have deleted files/folders like it tells you too here, but nothing seems to work.
Can anyone help?
Thank you

right click on the setup file
run as administrator
also try compatibility mode as winxp sp3
also try rebooting windows.
if all fails still, run ccleaner, clean your pc of junk files, scan registry for errors and spyware while your at it.
can you install another app? meaning will it install anything else or is it just itunes that wont install?
are you logged in as an admin?

HT1338 My iTunes won't let me connect my iPhone because it says I need an updated iTunes, but when I try to download the new iTunes, it says that my Mac software (10.5.8) is too old. However, there are no software updates available. What can I do?

My iTunes won't let me connect my iPhone because it says I need an updated iTunes, but when I try to download the new iTunes, it says that my Mac software (10.5.8) is too old. However, there are no software updates available. What can I do?

It depends on what iPhone you have.
If it's an iPhone 4S or earlier, click here.
If it's an iPhone 5, you need to buy a Mac OS X 10.6 DVD, and that requires an Intel Mac with at least 1GB RAM.
(73384)

I receive the following error when I try to install the new iTunes 11.1 update:The operation couldn't be completed. (NSURLErrorDomain error -1102.)(102)

I receive the following error when I try to install the new iTunes 11.1 update:The operation couldn’t be completed. (NSURLErrorDomain error -1102.)(102). What does it mean? How can I fix it?

@varjak paw @Old Toad thank you guys, yes looks like the servers were overwhelmed today. The perfect storm - the release of iOS 7 and iTunes 11.1.- Will wait a little

When i try to download the new itunes it says it downloaded but when i go and click on it my computer says it wasnt downloaded correctly

when i try to download the new itunes it says it downloaded but when i go and click on it my computer says it wasnt downloaded correctly

It depends on what iPhone you have.
If it's an iPhone 4S or earlier, click here.
If it's an iPhone 5, you need to buy a Mac OS X 10.6 DVD, and that requires an Intel Mac with at least 1GB RAM.
(73384)

HT201210 Everytime I try to download the new version of itunes it says it will take 7 hours, then itunes says error because I disconnected which I didnt. What am I doing wrong?

Everytime I try to download a new version of itunes it says it will take 7 hours, then when I come back and check it I have an error that says Ive disconnected. What am I doing wrong?

Are you using a PC or Mac?
Here is a link for iTunes support and a couple of articles that might assist you in your dilemma:
http://www.apple.com/support/itunes/install/ (support for iTunes)
http://support.apple.com/kb/HT2311 (Mac)
http://support.apple.com/kb/HT1926 (Windows/PC)
http://support.apple.com/kb/DL1426 (Download)
Hope the above will help
Let me know.

An error pops up when i try to download the new iTunes

I keep tring to download the new iTunes, but everytime i try to, an error pops up saying an error occurred during the installation of assembly 'Microsoft.VC80.CRT,version="8.0.50727.4053",type="win32",publicKeyToken="1fc8b 9a1e18e3b",processorArchitecture="x86".Please refer to Help and Support for more information. HRESLUT: 0x800736FD.
then after I hit ok. anther error will pop saying The installer encountered errors before iTunes could be configured. Your system has not been modified. To retry these operations at a later time, please run the installer again.
Everytime I try to install iTunes, those two things pop up. What should I do?

'Microsoft.VC80.CRT,version="8.0.50727.4053",type="win32",publicKeyToken="1fc8b9 a1e18e3b",
processorArchitecture="x86".
Please refer to Help and Support for more information. HRESLUT: 0x800736FD.
A couple of questions.
(1) Do you currently have a copy of the Microsoft Visual C++ 2005 Redistributable Package installed on that PC? If so, try downloading the following security update:
[Microsoft Visual C++ 2005 Service Pack 1 Redistributable Package ATL Security Update|http://www.microsoft.com/downloads/details.aspx?familyid=766a6af7-ec73-4 0ff-b072-9112bab119c2&displaylang=en#filelist]
Does iTunes install for you after applying that update?
(2) If no joy there, head into your Windows Update and click on the Update History. Have a lot of Updates also been failing for you recently? If so, doubleclick on the entries for the failed updates to bring up more information on each. What error codes appear for you for the failed updates? (Precise spelling, please.)

When I try to download the new iTunes it says "MB Network Error".

I had an iPhone prior to this, and I never used iTunes. Since I got a new iPhone, I needed to use iTunes to put my music back on it. Of course, I needed to update. Everytime I try to download the update I get "0.7/66.7 MB Network Error". What does it mean? How do I fix it?

Perfect, thanks again.
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Next, select any QuickTime entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes/QuickTime install. Do they go through properly this time?

When i try to download the new itunes my computer says it is not a valid win32 or something, please help?

When i try to download the new version of iTunes to use with my iPhone 5 on IOS7 I recieve an error saying: 'iTunes: Windows reports that iTunesSetup.exe is not a "valid Win32 application" I have tried the recommended help on the iTunes support in which I was told to try different browsers or to clear my cache and try again, neither of which work.
Someone please help!

when i connected my ipod, iTunes pop a new window, that said that i needed to download the new software, I can't downloaded it cuz, the window said that there was an error and it was because the internet and other stuff,
In the course of your troubleshooting to date, have you worked through the following document?
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server

I try to install the new itunes and i get this "Older version of apple software update cannot be removed. please contact tech support" Help?

it removed my itunes and went to install the new one but stopd at the end with that error message.?

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any Apple Software Update entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install using an iTunesSetup.exe (or iTunes64Setup.exe) downloaded from the Apple Website:
http://www.apple.com/itunes/download/
Does it go through properly this time?

Every time i try to download the new itunes the download window wont pop up, and it says internet explorer is not responding and catalyst control is down, how do i get it to download?

can you help with my question?

Hi Mark ohara,
Welcome to the Support Communities!
The following articles will help you with your Apple ID verification:
Frequently asked questions about Apple ID
http://support.apple.com/kb/HT5622
Click on My Apple ID to access and edit your account. You will be prompted to verify your email address.
Apple ID: Associating and verifying email addresses with your Apple ID
http://support.apple.com/kb/he68
I hope this information helps ....
Have a great day!
- Judy

I'm trying to install the new Itunes but every time it gets to a certain point it says something regarding mobile devices not install correctly and wont let me continue

Everytime I try to install the new Itunes It fails. I've tried downloading the set up twice with the same effect.

See Troubleshooting issues with iTunes for Windows updates.
tt2

I installed itunes 11.4 and it said it was installed but my old itunes is still showing, how do I receive the new itunes?

My computer is the Mac OS X Version 10.6.8 and I am unable to install the new iTunes 11.4. After I installed it, it said that once I restarted my computer, the new iTunes would be there. I restarted my computer and it is still the old version of iTunes and I cannot find the new version in the applications folder of my hard drive. How do I get the new iTunes update?

How did you try installing it, Software update or direct download?
General search for available iTunes versions - http://support.apple.com/downloads/#itunes

In order to download the new iTunes version, I had to upgrade to Snow Leopard. Even after I upgrated, iTunes wont allow me to install it. What gives?

When I try to download the new iTunes for my iPhone 5, a pop up message comes saying i need 10.6.8 or higher. But even after I bought and installed snow leopard, it still comes up with the same message.

alexissss93 wrote:
But even after I bought and installed snow leopard, it still comes up with the same message.
Did you download & install the new iTunes after you installed Snow Leopard?
Apple menu > SOftware update.

I cant install the New itunes because of E drive

Whenever i try to install the new itunes i get this message: "Invalid Drive: E:\" and then the whole "The installer encountered errors befor itunes could be configured" thing...
how do i make it where the itunes installs onto a different drive than the E:\ drive?

with that one, perhaps try checking through the following InstallShield document:
Error 1327 Invalid Drive

HT1338 Everytime i try to update the new itunes 11 update my macbook keeps restarting

Similar Messages

Maybe you are looking for