HT1338 face time not working on my mac

I used to be able to use Facetime on my mac pro, but now i cant call anyone.
Please help.

FaceTime troubleshooting
http://support.apple.com/kb/TS4185

Similar Messages

  • Face time not working on my mac but it works on my iPad and iphone

    Face time is not working on my mac computer, but it is working on my ipad and iphone. what can and should i do?
    On another note, my iphone is not receiving the incoming receipts messages i sent on my mac. when i do send messages on my mac i receive them on my phone just dont receive theirs on my phone.

    See "Troubleshooting FaceTime" here:
    http://support.apple.com/kb/TS3367

  • Face Time not working consistently from Kabul, Afghanistan.  Any ideas?

    I am in Kabul, Afghanistan and have an iPhone 4S that I can Face Time with my family successfully.  They are in the US.  I am calling their iPhone 4 and Macs.  When I try calling other iPhones and/or Mac's (also in the US), I get the error message that their phones are not available.  From email exchanges I have made, with the parties I am trying to call, it appears that they have done everything they need to do to Face Time successfully.  In fact, they are able to Face Time with everyone else but me.
    Where I am located, in order for Face Time to work, I have to have the wifi turned on, iPhone in Airplane mode, and cellular services turned off.  Any other combination will not work.  The fact that I can Face Time with some people tells me that this procedure does work.
    The only difference I can see exists in my Contact list.  People that I can face Time with, have a "Movie Camera Icon" on their contact page Face Time button.  Everyone else does not.  Does this mean anything?

    Hi there lilalex2,
    You may find the troubleshooting steps in the article below helpful.
    iOS: Troubleshooting FaceTime
    http://support.apple.com/kb/ts3367
    -Griff W. 

  • Face time not working

    everytime i try to log in to face time useing my apple id and password it keeps telling me could not sign in please check network connection and try again
    please help me

    This could be a complicated problem to solve, as there are many possible causes for it. Test after taking each of the following steps that you haven't already tried. Back up all data before making any changes.
    Before proceeding, test on another network, if possible. That could be a public Wi-Fi hotspot, if your computer is portable, or a cellular network if you have a mobile device that can share its Internet connection. If you find that iMessage works on the other network, the problem is in your network or at your ISP, not in your computer.
    Step 1
    Check the status of the service. If the service is down, wait tor it to come back up. There may be a localized outage, even if the status indicator is green.
    Step 2
    Sign out of iMessage on all your Apple devices. Log out and log back in. Try again to sign in.
    Step 3
    Restart your broadband device and your router, if different. You may have to skip this step if you don't control those devices.
    Step 4
    From the menu bar, select
     ▹ About This Mac
    Below the "OS X" legend in the window that opens, the OS version appears. Click the version line twice to display the serial number. If the number is missing or invalid according to this web form, take the machine to an Apple Store or other authorized service center to have the problem corrected.
    Step 5
    Take the steps suggested in this support article. If you don't understand some of the steps or can't carry them out, ask for guidance.
    Step 6
    From the menu bar, select
     ▹ System Preferences ▹ Network
    If the preference pane is locked, click the lock icon in the lower left corner and enter your password to unlock it. Then click the Advanced button and select the Proxies tab. If the box marked SOCKS Proxy is checked, uncheck it. You don’t need to change any other settings in the window. Click OK and then Apply. Test.
    The result may be that you can't connect to the Internet at all. Revert the change if that happens, or if iMessage still doesn't work. Remember that you must Apply any changes you make in the preference pane before they take effect.
    Step 7
    Select from the menu bar
     ▹ System Preferences… ▹ Flash Player ▹ Storage
    and click
    Block all sites from storing information on this computer
    Close the preference pane.
    Step 8
    Make sure you know the ID and password you use with iMessage. Launch the Keychain Access application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Keychain Access in the icon grid.
    Use the search box in the toolbar of the Keychain Access window to find and delete all items with "iMessage" in the name. Log out and log back in.
    Step 9
    Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
    While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
    Test while logged in as Guest. After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
    *Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
    If iMessage worked in the guest account, stop here and post your results.
    Step 10
    Boot in safe mode and log in. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including Wi-Fi on certain iMacs.  The next normal boot may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. After testing, reboot as usual (i.e., not in safe mode) and test again.
    If iMessage worked in safe mode, but didn't work when you booted out of safe mode, stop here and post your results.
    Step 11
    Reset the NVRAM.
    Step 12
    Reinstall OS X.
    Step 13
    If none of the above steps resolves the issue, make a "Genius" appointment at an Apple Store, or contact Apple Support.

  • Imessage & Face Time not working on mavericks

    Imessage and Face Time is not working on Maveriks!, any solution????
    I try changing passwords, on Icloud, Apple ID, restarting, loug out and back in and nothing!

    Yeah I have a fix.  I do not recommend you do this unless you know what you are doing....  go to the apple store and get a tech to get the serial number back into the bios of the mac.
    You need to find your serial number on the bottom of your mac or if older mbp remove battery and it is inside the battery housing.
    Use this program to write the serial number to the board.
    http://rogersm.net/icloud-problems-mountain-lion-serial-number
    FYI you don't need to use a CD you can use a USB and on bootup hold the option key down and you can boot from the USB stick.
    If you have questions please do not hesitate to ask.

  • I message and face time not working

    I am from the Philippines I use to own an iPhone 4S then switched to iPhone 5 . The I message and face time after switching it on... States that waiting for activation.    I have tried almost everything that have been suggested like going to general ---reset--- reset network setting.. I bought the unit from the US  all other functions are working perfectly . Can someone suggest any other way ty

    This seems to be a common issue within the last few days (at least). It also seems to be on Apple's end but one never knows. There are numerous other posts here in these forums outlining the same issue. Here are a couple of them:
    imessage and Facetime sign in activation error iPad ios8.1.2
    Tried everything, FaceTime has an error occurred during activation on my iPad Air.
    Maybe one of them will help you out, but if the issue is indeed on Apple's end, there's not much anyone can do until they resolve it.

  • Face time not working in egypt

    I bought two iPhone 4 one from apple store in Paris n the other from Vodafone in Egypt and the one from Egypt have face time but is not activating so does anyone know how to activate it although my Paris iPhone is activating face time automatically n it is working fine

    Guys I have just contacted the apple support and i have a little chat with them regarding this issue as i have the same question, my case is i have bought iPhone 6 plus from the UAE apple store and for sure there is no FaceTime application or even FaceTime in the settings as they are disabling this feature in UAE, However i will use this i phone in Egypt which they are enabling this feature in Egypt as i have another i phone with Egypt Sim Card and it works fine so i asked them i want to use the iPhone 6 that i have just bought in Egypt and enabling the FaceTime is that possible ? and they replied with if my country are not denying using FaceTime and iMessage thew will work fine. as they are disabling this function by location only, so once i will be in Egypt i have to restore my phone and it will relocate my location Automatically and the FaceTime and the iMessage will work then as long as my carrier provider is allowing this function.
    and actually that make sense as i never heard before anyone here in Egypt has iPhone with no FaceTime feature am always hearing this in UAE and KSA.
    I searched a lot online for answer for this question and i always find " it will not work " or "it disabled you can't enable it" and i really get disappointed for those answers as i payed a lot for this phone, so i guarantee to you that it will works in your phone as long as you are not in the districted country, and if you don't believe me you contact the Apple support by yourself.

  • Face Time not working on face book video call

    Since some weeks my mac pro face Time is shaking when I use to use video call on Facebook?. I can not see my frined´s image but they can see me. Any help. Thanks

    Have you tried when connected to another network?
    Also
    iOS: Troubleshooting FaceTime                  
    Unable to make or receive FaceTime calls after April 16, 2014

  • Face Time not working in iPhone or iPad since upgradation to vers. iOS 7.1.1

    I am in India and face time is not working since software upgradation to iOS 7.1.1 in my both iPhone 4 and iPad 2.
    Please help to restore this feature.

    It takes two to tango.
    To have FaceTime running all devices should have IOS 7.1.1 or IOS 6.1.6 for older devices.

  • TS2755 I living in Israel using Hot Mobile an 3.9G network, transferred my old number from another carrier and for some reason the imessage / face-time not working anymore even restore not helped, it stuck on "waiting for activation" please help

    when i try to active the imessage or facetime it typing "Waiting for activation" and stuck like this.
    when i go to setting > phone > i see the correct number.
    i think i read the whole google already trying resolving this issue tried everything, even restored my phone and actived the new sim using itunes.
    but still not working same error.
    the NEW sim of HOT MOBILE gave me a temporary number which worked fine its was 053-xxxxxx
    after somthing the transfer like 24 later hours they transfered my old number from another carrier witch is 054-xxxxxx
    and now not working.
    called my carrier and they has no idea how to fix that.
    they told me contact apple.
    P L E A S E    H E L P. . .

    Hi guys,
    I keep getting "waiting for activation" on my iMessage. I can only send/receive iMessage from my email address, NOT my phone number.
    I have done all kind of fixing suggestions that I can find online, but nothing works so far.
    - Date & time set as automatic (I don't know why this matter, but mine was already set as automatic from the begining)
    - Reset network setting
    - Changing the DNS to 8.8.8.8.
    - Restore to factory setting (from back up & as new iPhone)
    - Turning on/off iMessage & facetime
    - Sign out/in of apple ID
    - Change location from apple ID
    - Hard reset/reboot
    And many others.
    ...me too. I'm in Portugal having the same issue!! Hopefuly Apple will give us a solution, shortly...

  • FAce time not working!!...Just bought the Itouch and it won't let me in the app!!...HELP!!

    It reads "to check my network and try again later", HOWEVER, I am connected fine to the internet :?....I am able to access any other apps on my iPod-Touch except face time....what to do?
    THANK YOU SO MUCH IN ADVANCE FOR YOUR HELP

    oh wow, I think its happening to a few people. Same is happening to me right now, I can't sign in to FaceTime and it gives me the same error. Does your Game Center work?

  • Face time not work on my iphone

    iphone 6 plus but do not have face time, how to install

    Yes, just error in comunicación. But I am sure the wifi is word ing fine since i can do everything else and i can even FaceTime wi the sabe id in my iPhone

  • Why is my face time not working on iPhone or my ipad

    I want to know why my face time has stopped working on iPhone and ipad

    Read through this Apple article for an explanation: http://support.apple.com/kb/TS5419

  • TS3762 face time not working

    Cannot change Preferences in Face Time - Preferences are greyed out; Unable to use Face Time on Macbook Pro (Late 2011)

    Post in the Facetime for Mac community forum area.

  • Face Time not working in my Iphone 4

    do iphone equiped with face time app??
    some one answer me please.

    Where was the iPhone purchased?
    What is the model number from: Settings - General - About - Model = ???

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