HT1338 For the past few days, I have not been able to read my incoming hotmail nor any of the emails in all my folders on my iMac. However, I can do so using other computers on Windows. Please advise what can be done.

For the past few days, I have not been able to read my incoming hotmail nor any of the emails in all my folders on my iMac. However, I can do so using other computers on Windows. Please advise what can be done.

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I use mozilla, and never usually have problems. But, the last few days I have not been able to open the articles/topics on my homepage. I can on microsoft or google...and I do not want to switch. Is there anything I can do to fix this??

I want to be able to get into the articles on my homepage. I can't do that right now. My homepage loads, but I am not able to read beyond the headlines of the articles.

yes it could well do if your bank thinks there is something going on that is not from you they will block it. I have had this problem before, I would of thought they would of phoned me but they don't do that.
If I was you I would go to my bank make sure they are not doing anything like that. If they say it's all fine then i would phone up apple them self or go into my local apple store, as they should be able to look at what there servers are saying why it's not working.

HT1338 For the past 2 weeks I have not been able to open any small video on the yahoo page or face book. I get Blocked Plug In. I have installed Adobe and that still does not work. Help.

For the past 2 weeks I have not been able to open any small video on facebook or on the yahoo page . I have installed Adobe and it still dies not work. Help.

Use "Firefox/File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit") to close Firefox if you are currently doing that by clicking the close X on the title bar.
See "Hang at exit":
*http://kb.mozillazine.org/Firefox_hangs
See "Firefox hangs when you quit it":
*https://support.mozilla.org/kb/Firefox+hangs

I just downloaded and installed elements 12 on my Windows 8 (yuck) notebook computer. When I log into Elements the program closes. I have not been able to get it to run. Any ideas?

I just downloaded and installed elements 12 on my Windows 8 (yuck) notebook computer. When I log into Elements the program closes. I have not been able to get it to run. Any ideas?

Try a SMC reset:
http://support.apple.com/kb/ht3964
Ciao.

Hello, every one. Over the last few days I haven't been able to download any app from the app store. can any one help me, please?

Over the last few days I haven't been able to download any app. can any one help me, please ? thank you.

Andrea...
You posted in the "Using Mac App Store" forum but your profile indicates you are using an iPad so that's what I'll try helping you with.
On the iPad tap Settings > General > Reset > Reset Network Settings
Then restart the iPad. Hold the On/Off Sleep/Wake button down until the red slider appears. Slide your finger across the slider to turn off iPhone. To turn iPhone back on, press and hold the On/Off Sleep/Wake button until the Apple logo appears.
If you still can't download apps, the problem may be your Wi-Fi connection > iOS: Troubleshooting Wi-Fi networks and connections

HT4623 I have an IPhone4 and is updated with version 6.1.3 and I am not able to connect with face time calls. I have checked the date ant time. I used to be able to use face time with no problem. since the late os upgrace I have not been able to connect w

I have an IPhone4 and is updated with version 6.1.3 and I am not able to connect with face time calls. I have checked the date ant time. I used to be able to use face time with no problem. Since the late os upgrace I have not been able to connect with face time.

Read http://support.apple.com/kb/ts3367

Lightroom 4 crashes when trying to open the slideshow module. I spent over three hours with both Adobe and Apple tech support and we know it is a permission issue but have not been able to get it solved. It started with the last upgrade to 10.8

Lightroom 4 crashes when trying to open the slideshow module. I spent over three hours with both Adobe and Apple tech support and we know it is a permission issue but have not been able to get it solved. It started with the last upgrade to 10.8

Back up all data.
This procedure will unlock all your user files (not system files) and reset their ownership and access-control lists to the default. If you've set special values for those attributes on any of your files, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it.
Step 1
If you have more than one user account, and the one in question is not an administrator account, then temporarily promote it to administrator status in the Users & Groups preference pane. To do that, unlock the preference pane using the credentials of an administrator, check the box marked Allow user to administer this computer, then reboot. You can demote the problem account back to standard status when this step has been completed.
Triple-click the following line to select it. Copy the selected text to the Clipboard (command-C):
{ sudo chflags -R nouchg,nouappnd ~ $TMPDIR.. ; sudo chown -Rh $UID:staff ~ $_ ; sudo chmod -R u+rwX ~ $_ ; chmod -R -N ~ $_ ; } 2> /dev/null
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). You'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The command will take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear, then quit Terminal.
Step 2 (optional)
The first step should give you usable permissions in your home folder. This step will restore special attributes set by OS X on some user folders to protect them from unintended deletion or renaming. You can skip this step if you don't consider that protection to be necessary.
Boot into Recovery by holding down the key combination command-R at startup. Release the keys when you see a gray screen with a spinning dial.
When the OS X Utilities screen appears, select
Utilities ▹ Terminal
from the menu bar. A Terminal window will open.
In the Terminal window, type this:
resetpassword
That's one word, all lower case, with no spaces. Then press return. A Reset Password window will open. You’re not going to reset a password.
Select your boot volume ("Macintosh HD," unless you gave it a different name) if not already selected.
Select your username from the menu labeled Select the user account if not already selected.
Under Reset Home Directory Permissions and ACLs, click the Reset button.
Select
 ▹ Restart
from the menu bar.

I have a MBP running 10.6.8 and after the recent iOS update I have not been able to sync my devices. I was able to sync an ipod, but not iphone or ipad. iTunes recognizes my devices, but sync button stays grayed.

I have a older MBP running 10.6.8 and after the recent iOS update I have not been able to sync my devices. I was able to sync an ipod, but not iphone or ipad. iTunes recognizes my devices, but sync button stays grayed. I've changed my USB hub, reinstalled iTunes and run disc cleanup. No luck.

You said that your computer will sync other iPods? Are they iPod touches? Other iPod use different drivers the the touch And iPhone and iPad).
You can try:
iOS: Device not recognized in iTunes for Windows
Does it charge? Does the iPod work?
I would try on another computer.
Last, make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
If defective and not abused you will walk out with a replacement

Since downloading the latest ITunes update I have not been able to add photos to my IPad. Any hints??

Since downloading the latest ITunes update I have not been able to add photos to My IPad. Any hints please!

Yes I have tried to close it and re-open it, but still does not allow me whenever I click on the price the option to buy a single song.
I think I am going to delete the version and install it again,,, by the way I using Mac.
I will try to do it as sson as I am back home, where my Mac is.
I want to thank you for your help, and I will keep you post it if there is a solution or not.

For over 2 weeks now,i have not been able to use my itunes on my 2 laptops. it been giving me an error report of invalid signature.

For over 2 weeks now,i have not been able to use my itunes on my 2 laptops. it been giving me an error report of invalid signature.

Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.

HT1695 I have owner my iPad for approx six months. I have been connected to the Internet from my home thru my Wifi with no problems. Suddenly four days ago I have not been able to get my IPad to connect to my home wireless. All other computers in my home

To follow up on my question. Only because this is the first time I am using this forum.
I have owned the iPad for approximately six months.
I have been using the iPad at home thru my wireless network, no problems.
In addition to my IPad I connect to the intent with my laptop, and my cell phone. No problem.
Suddenly approximately five days ago I have not been able to connect my IPad to the Internet. Laptop and cell phone still connect.
However when I leave my home I am able to connect my IPad from the Public Library and from Starbucks.
Can anyone give me some advice on how to get connected from my home.
Not sure how or when I can expect a response to this problem.
Thanks
Bill
<Email Edited by Host>

Thanks, however I am not familiar with the Sleep and Homekey buttons on my IPad.
What I plan to do when I get home from Starbucks is, Settings/general/Reset/reset network
I have rebooted my router no luck.
Am I missing something on not knowing about the Sleep and Homekey?
Thanks,
Bill

TS3694 I have not been able to update my iPod Touch 4th generation to the newest software?

I have attempted to update it twice in the last two days. First I downloaded the newest version of iTunes, and then I clicked "Update". After about 2 hours an error pops up that says something along the lines of "Error 9006. Networking or downloading error has appeared. Please check your network and try again later." I have no clue what that means. Because I have the older software I am now unable to download many of the apps I would like, so I would appreciate any help I can get! Thanks

Errors related to third-party security software
Error 2, 4 (or -4), 6, 1000, 9006
Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. Your default packet size being set incorrectly can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
Verify that access to ports 80 and 443 are allowed on your network.
Verify that communication to albert.apple.com or photos.apple.com is not blocked by a firewall, or other Internet security setting.
Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps underAdvanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.
Restore your device while connected to a different network.
Restore using a different computer.

HT4437 On Sunday mornings my wife would like to stream her church service from her I-phone "Livestream" website to our appletv but so far we have not been able to figure out how to do this and the instructions seem too vague to help. Has anyone done this

The "Livestream" address is Preston Trail Community Church. We can watch this on the I-phone so why not be able to stream to our appletv?

The Apple TV cannot receive live streams such as that.
However if the website or app you are watching it from is enabled then you can stream it to your Apple TV via airplay. If you have the iPhone 4S you could also use mirroring.

For the past few days videos are not playing properly. They appear to load but stop and start, even though the line of thumbnails shows up at the bottom. Clicking play does nothing.

There seems to be a major problem with video playbacks both from web sites and YouTube. If I click on a video the loading circle shows it is loading but either the video starts for 2-3 seconds and stops, or it won't start at all. At the bottom of the screen there is a section that shows individual thumbnails for the video and that shows that the video has loaded, but it refuses to play. I just tried a youtube video on my iPhone and the same thing is happening. Some occasional videos seem to work okay but I have spent much time trying to watch clips.

Use SpeedTest to test the speed of your internet. If slow, contact your ISP to confirm if the problem is on their end.
You have 2 versions of QT. Version 7.x is inside your Utility folder. Try that one.
=================
The latest version of Adobe FlashPlayer can be obtained from here: http://www.adobe.com/shockwave/download/download.cgi?P1_Prod_Version=ShockwaveFl ash
(You can check here: http://www.adobe.com/products/flash/about/ to see which version you should install for your Mac and OS.
You should first uninstall any previous version of Flash Player, using the uninstaller from here (make sure you use the correct one!):
http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_14157 and also that you follow the instructions closely, such as closing ALL applications first before installing. You must also carry out a permission repair after installing anything from Adobe.

HT3775 Within the past few days I have been able to watch/listen to YouTube videos downloaded on to my MacBook Air. I just returned from the US where I had been listening to it, and am now back home in Italy. This computer was purchased during that trip

I purchased my MacBook Air at the beginning of August while I was in the US. I have now taken it home and have a little problem. I was listening and downloading music from YouTube while there and didn't have any problem, but now I am unable to listen to the music bacause there is a announcement saying that my system cannot support the video. What happened? Anne

1. You did not get an error message telling you that your iPhoto library was getting full. You got a message telling you that your HD was getting full, right?
OS X needs about 10 gigs of hard drive space for normal OS operations - things like virtual memory, temporary files and so on.
Without this space your Mac will slow down as the OS hunts for space on the disk, files will be fragmented, also slowing things down, apps will crash and the risk of data corruption - that is damage to your files, photos, music - increases exponentially.
Your first priority is to make more space on that HD. Nothing else can be done until you do.
Purchase an external HD and move your Photos and Music to it. Both iPhoto and iTunes can run perfectly well with the Library on an external disk.
Your Library has been damaged from being run on an overfull disk.
How much free space on it now?

HT1338 For the past few days, I have not been able to read my incoming hotmail nor any of the emails in all my folders on my iMac. However, I can do so using other computers on Windows. Please advise what can be done.

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