HT1338 Free upgrade to Mountain Lion with new Mac mini purchased 6/24/12

Took picture of Mac mini receipt. Not sure where to e mail it.Couldn't find free upgrade w new Mac on Apple site.

See Here  >  up to date program

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  • I participated in getting the free download of Mountain Lion for new Mac owners. It took me three days to finally get a code to do it and when I tried downloading it, the estimated time was 74 days 17 hours. Now an error occurred. What do I do?

    I participated in getting the free download of Mountain Lion for new Mac owners. It took me three days to finally get a code to do it and when I tried downloading it, the estimated time was 74 days 17 hours. Now an error occurred. What do I do? I am very frustrated and just want the great software to download in a resonalbe time!

    Take your Mac to a location with a fast, relaible Internet connection that will be all yours during the duration of the download.
    If you want to complain, PLEASE call Apple and do so.
    Internet only downloads of OS X is completely stupid, it assumes everyone has reliable Internet everywhere and /or no data caps.

  • Got Lion with new Mac mini and want to install on imac

    Hi,
    I just bought a new mac mini with lion. and now i want to install Lion on my imac.
    Is there a way to register my purchase of lion on appstore so i can download it from there?
    //Stefan

    You'll have to pay for the App Store version of Lion needed for the iMac.  The license for Lion  that you get  with a new computer is different from the App Store license, and doesn't provide for multiple installations.
    From the Lion Software License Agreement, which you can download from here:
    http://www.apple.com/legal/sla
    2. Permitted License Uses and Restrictions.
    A. Standard and Preinstalled Apple Software License. Subject to the terms and conditions of this License, unless you obtained the Apple Software from the Mac App Store or under a volume license, maintenance or other written agreement from Apple, you are granted a limited, non-exclusive license to install, use and run one (1) copy of the Apple Software on a single Apple-branded computer at any one time. For example, these standard single-copy license terms apply to you if you obtained the Apple Software preinstalled on Apple- branded hardware.
    B. License from Mac App Store. If you obtained a license for the Apple Software from the Mac App Store, then subject to the terms and conditions of this License and as permitted by the Mac App Store Usage Rules set forth in the App Store Terms and Conditions (http://www.apple.com/legal/itunes/ww/) (“Usage Rules”), you are granted a limited, non-transferable, non-exclusive license:
    to download, install, use and run for personal, non-commercial use, one (1) copy of the Apple Software directly on each Apple-branded computer running Mac OS X Snow Leopard or Mac OS X Snow Leopard Server (“Mac Computer”) that you own or control;

  • Do I get a free upgrade to Mountain lion on my MacBookPro if I just purchased a new Mac Book Air with Mountain Lion installed?

    Do I get a free upgrade to Mountain lion on my MacBookPro if I just purchased a new Mac Book Air with Mountain Lion installed?

    Sorry, no.

  • I just bought a new iMac and am new to the desktop Mac. I read you can get a free upgrade to Mountain Lion if you bought your computer after June 11,2012. Do I have to do something before Mountain Lion is released? If so what?

    I just bought a new iMac and I am new to the Desktop Mac. I read you can get a free upgrade to Mountain Lion if you bought your computer after June 11, 2012. Do I have to do something before Mountain Lion is released? If so What? Thanks

    Just check in with this link when ML is released for instructions on how to claim your upgrade.
    http://www.apple.com/osx/uptodate/

  • I recently (4 days ago) bought a Mac mini server with 10.7 lion; will I qualify for a free upgrade to Mountain Lion Server?

    How has Apple honoured buyers of other releases of OS X immediately before a new version was announced?

    omnomnomz wrote:
    How has Apple honoured buyers of other releases of OS X immediately before a new version was announced?
    I recently (4 days ago) bought a Mac mini server with 10.7 lion; will I qualify for a free upgrade to Mountain Lion Server?
    Mtn Lion not due out until the Summer, so no, you will not get a free upgrade.

  • I have a brand new Mac. How do I do the free upgrade to Mountain Lion?

    I have a brand new Mac. How do I do the free upgrade to Mountain Lion?

    http://www.apple.com/osx/uptodate/
    fill out the form

  • Attempted to redeem free upgrade to Mountain Lion today but App store said the code had already been used... though it hadn't

    I was in the process of redeeming my free upgrade to Mountain Lion today, and received a message in the "redeem" section of the App store that the redemption code had already been used. It hadn't been, unless there's a glitch in Apple's system that assigns codes. I accidentally clicked the submit button twice within a few seconds (believing I hadn't clicked it the first time, as nothing on the page indicated that I had submitted the form), as I was attempting to "redeem" my free upgrade.
    Any ideas of what to do would be great. I'm brand new to the Mac world, and am interested in running the most up-to-date OS, especially since I've just procured the very top of the line new Macbook Pro w/Retina display, etc.
    Thanks,

    The App Store has a forum area where experts await with answers:
    https://discussions.apple.com/community/mac_app_store

  • Error 403 occurred while downloading free upgrade to mountain lion... It will not let me upgrade anymore, help!

    while downloading my free upgrade to Mountain Lion, my computer said "Error 403" occured and could not download the file. It gave me the option to retry and i pressed that button but the window continued to pop up telling me about the error so i pressed cancel and the entire download closed. I went back to try an redownload the fiel form itunes but it will not let me.

    Do you mean App Store? I had the same error as you, but after a restart, it was there in my App Store under Purchases and I just downloaded it again.

  • I recently purchased a copy of Lion, will I be eligible for a free upgrade of Mountain Lion?

    I recently purchased a copy of Lion, will I be eligible for a free upgrade of Mountain Lion?

    no, sorry.
    However, Lion has some great features in and of itself!
    you will have to purchase it for 20 dollars in the app store (USA price) to upgrade to ML, the redemption codes that you may be reacting to are for people who recently purchased a computer and were told that they would be able to receive a free download of ML when it is released to make sure their computers are up to date.
    This allows apple to release the hardware before the latest software, but still offer the latest software for free, because they're cool like that .
    I hope this helps

  • I want to use icloud on my macbook and cant because I am using OSX10.6.8 - I want to upgrade this but I cant upgrade to mountain lion as my mac does not support this - cannot find a way to go to Version 10.7.4 which i understand supports icloud - help

    want to use icloud on my macbook and cant because I am using OSX10.6.8 - I want to upgrade this but I cant upgrade to mountain lion as my mac does not support this - cannot find a way to go to Version 10.7.4 which i understand supports icloud - help to do this please

    If you purchased Lion for your iMac, just log into the Mac App Store from your MacBook using the Apple ID under which you purchased Lion and go to the Purchases page. You will be able to download and install Lion there. 
    searching the internet i found a link to upgrtade to 10.7
    The only place you get get Lion is from the Mac App Store. If you found some other site, that was an illegal copy and almost certainly tied to someone else's Apple ID and hence unusable by you. If the link was just to the Mac App Store, see above.
    As to the problem with synchronization to iCloud, that's not a 10.6 question, so I'd suggest you take up that specific issue in either the Lion or iCloud forums, providing full details, and someone there can probably help you sort things out.
    Regards.

  • Can I use my old mac mini  (G4) as an optical drive with new mac mini late 2014?

    Can I use my old mac mini (G4 Tiger) as an optical drive with new mac mini, late 2014?

    I think so
    DVD or CD sharing: Using Remote Disc - Apple Support
    You should also be able to connect the two via FireWire using a FW 400 cable plugged into the old Mini, thne a FR 400 femial to FW 880 adopter plugging into a FW to Thunderbolt adopter
    How to use and troubleshoot FireWire target disk mode - Apple Support

  • The HDMI adapter that came with New mac mini, would fit on the connection coming from my old mini. My monitor has receptor same as the end of the adapter.

    The HDMI adapter that came with New mac mini, would fit on the connection coming from my old mini. My monitor has receptor same as the end of the adapter.

    I found out that I have 2 female ends, my question is where can I find the adapter with 2 male connectors? and what about power supply to monitor?

  • I have received my first mac from a designer friend who passed away recently. He had been having problems with crashing in Lion. His friend upgraded to Mountain Lion before his mac pro laptop, mid 2010, was sent to me. It has many problems and crashes

    After sorting the material of my friends on the drive and creating a new user, I realized that the system was unusable with 30 or 40 crashes a day. I am a photoshop user and my friend had installed cs2 and upgraded to cs5. Actually everything was crashing and he had had the problems in Lion and they did not go away in Mountain Lion.
    So my sense is the next best step is to uninstall and reinstall the operating system....but I'm entirely new to Mac though I quite good at problem solving on PC.  I have been messing around trying to get Mac up for over a week now so am learning quickly but feel uncertain about the steps in installation and don't want to mess things further.
    I have found this
    https://discussions.apple.com/docs/DOC-3351
    which seems useful.
    I'm backing everything now to a usb drive, I have one copy in timemachine, but I need a clean install so I'm backing things manually as it's not so complicated my being a new user.
    I have the original discs of Snow Leopard and a dmg file of Mountain Lion that were installed on this computer.
    I hope I can find my friends Adobe id and password.....he does have a list of passwords, how can I check if they are correct.
    Do I need to install Snow leopard from the original disks first and then update and then upgrade to Mountain Lion?
    He upgraded first to Lion but I can't find that program to install, do I need it to get to Mountain Lion?
    I don't have boot disks, does that matter?
    What can I do about CS5 in a restore? I don't mind loosing other programs so much as this one.....I haven't seen the upgrades and only have CS2. What happens to all your programs...I guess they are just lost?
    I haven't used mail, so I'm not worried about that.
    Hope I can get some support with the process, any support will be valued that is at all related. Thank you

    Merielsea wrote:
    I am looking through this material, it's great. I'm wondering though, does command r work in #8 if my original disks where Snow Leopard?
    Yes, when the operating system was upgraded to 10.7 then to 10.8, it 10.6 was replaced so those 10.6 disks are only good now for completely erasing the entire drive and reverting the machine back to 10.6
    10.7 and 10.8 has a Recovery HD partiton on the boot drive.
    https://support.apple.com/kb/HT4718
    I have a mountain lion dmg file that was used to upgrade from Lion, would double clicking on this equal the same thing as reinstalling mountain lion over itself?
    I wouldn't use this, as Apple is now changing things, so you need to reinstall 10.8 via the Recovery HD
    I would prefer to keep CS5 photoshop
    Not going to happen, if it's working now good for you. But according to Roaring Apps it's not working for 10.8. and it needs to be upgraded to CS6
    If you revert the machine to 10.6 or 10.7, your going to erase CS5 and everything else.
    Doing #20 would be a bit beyond me and I don't know another mac user so that I can work from their mac.
    Why do you need another Mac users machine?
    Print out the instructions.
    Here is some more about secure erasing for a new owner
    How do I securely delete data from the machine?
    Installing OS X 10.8 again
    https://support.apple.com/kb/HT4718
    Does the reinstall have to go from Snow Leopard which was the base install, to lion then to mountain lion,
    No, you erase and install 10.8
    When Apple upgrades 10.6 to 10.7 then to 10.8, it's a complete operating system replacement, it's called a upgrade because it's still OS X but leaves all your files and most programs intact, none of the older operating system version remains.
    Just like if you would upgrade Vista to Windows 7, or Windows 7 to Windows 7 Pro.
    Can I install the mountain lion upgrade over a freshly installed Snow Leopard?
    Yes, but it requires erasing the entire drive (including 10.8 Recovery HD) from the 10.6 disks, then installing 10.6, then Software Updating to 10.6.8, then buying 10.8 from the AppStore, then downloading it and installing it, then the machine will be 10.8
    Or you can use the Recovery HD and just erase the Macintosh HD parittion then reinstall 10.8 that way for free.
    How to reinstall just OS X or erase/install OS X
    https://support.apple.com/kb/HT4718
    See what is confusing you is there is a hidden Recovery HD partition on the boot drive, it can do all the things like a OS X install disk can do, erase the Macintosh HD partiton (where OS X, programs and files are) and install a new copy of OSX from Apple's servers so it reboots to a brand new machine again (no Cs5 though)
    Instead of a boot disk, there is a two bootable partitions on the boot drive, one is Recovery HD and the other is Macintosh HD which boots into OS X.
    SO your command r booting the operating system in Recovery HD to erase the other partition and reinstall OS X into from Apple's servers, got it.? 
    Your going to need your AppleID and password to reinstall OS X 10.8, all part of the new world order.

  • How long does it take for Apple to send the content code for a free upgrade to Mountain Lion?

    Has anyone managed to successfully receive the content code in their email for a free ugprade to Mountain Lion?
    I bought my MBP on 14 July so I qualified for the free upgrade. Went to the website and filled in the form along with my serial number about 2 nights ago. Still haven't received my content code yet. How long does it take? Should I be speaking to someone already? Who?
    Thanks.

    We are being advised it can take up to 72 hours !

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