HT1338 Greetings I have a question for my MacBook Pro computer line has gone out in the middle of the screen purple and does not go away with anything please can you help me live in Dominican Republic have a center here in Santo Domingo that can help me.
Hello
Greetings my name is Diaz Rafaelina live in Dominican Republic and a while ago my computer puts a purple line on the screen and it's not that, I would like to help me solve the problem
I await your response.
Information of the hardware:
Nombre del modelo: MacBook Pro
Identificador del modelo: MacBookPro7,1
Nombre del procesador: Intel Core 2 Duo
Velocidad del procesador: 2.66 GHz
Número de procesadores: 1
Número total de núcleos: 2
Caché de nivel 2: 3 MB
Memoria: 4 GB
Velocidad del bus: 1.07 GHz
Versión de la ROM de arranque: MBP71.0039.B0B
Versión SMC (sistema): 1.62f6
Número de serie (sistema): W803*****ATN
Sudden Motion Sensor:
Estado: Activado
<Personal Information Edited by Host>
Try a pram reset; Power down in the normal procedure, power back up holding the following keys before the start up chime ; option,command,P,R (no commas)continue to hold these these keys until you hear the start up chimes 2 times, then release. Reboot and see if this helps. If this persists, you should bring the machine to an Apple store, or an AASP (Apple Authorized Service Provider) Hope this helps:)
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