HT1338 help with installing Mountain Lion software...!

i am trying to update my mac book pro with the mountain lion software. i have purchased this in my mac app store but do not see where to go from here to install... anyone know what to do? do i not have enough space to install the update? how do i tell?

What year is your MacBook Pro? Need to make sure you have the hardware spec for Mt. Lion. You should also consider 8GB of memory for reasonable performance.
Find how much storage: Apple Menu > About this Mac > More Info... > Storage
If you are within 80% of filling your current drive, you may have enough to install Mt. Lion, but the subsequent installation will not perform well due to storage saturation.
Before you update to Mountain Lion, you should do one last software update on Lion, then run Disk Utility and verify/repair permissions. Then back-up your home directory for safety, even though a Mt. Lion upgrade will not disturb your home directory.
If Mountain Lion actually did download, the installer is placed in your /Application folder as, Install OS X Mountain Lion. If you want a bootable USB Mountain Lion installer, now is the time to make it with Lion Diskmaker and a empty 8GB USB stick. After you run the Mountain Lion installer, it will de-install itself. Like Lion, you still have a bootable Recovery partition.

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Hi. installed mountain lion. Not Happy. How do i revert to Lion. thanks. Please Help., Hi. installed mountain lion. Not Happy. How do i revert to Lion. thanks. Please Help.

Hi. installed mountain lion. Not Happy. How do i revert to Lion. thanks. Please Help., Hi. installed mountain lion. Not Happy. How do i revert to Lion. thanks. Please Help.

Only way is if you made a backup of your system before you installed Mt Lion.
Or if your system came with Lion Pre-Installed you boot to the online recovery system, Hold down Command+option+r at startup until you see a spinning globe in the center of the screen.

HT1338 Attempt to install Mountain Lion has highlighted need for internal disk repair. Even after "repair" ML still says disk is damaged. Attempt to restore from Time Machine back-up failed - cannot 'see' internal HD to restore to. Help!

Attempt to install Mountain Lion has highlighted need for internal disk repair. Even after "repair" ML still says disk is damaged. Attempt to restore from Time Machine back-up failed - cannot 'see' internal HD to restore to. Help! Has attempt to install ML caused these problems or just highlighted existing need to Repair Disk? Even so, why can back-up from Time Machine not see the internal drive to restore to?

Csound1, William & Sig .... thanks for taking the trouble to reply. I fear you are right - I'll need a new disk. I'm booked in at the Apple Genius Bar in Bordeaux, France on Wed ... quite a challenge as my French isn't great! The current internal disk is 500gb, does anyone know whether I can upgrade my 21.5" iMac (circa Oct-2009 vintage) to a larger size internal disk, 1Tb or even 2Tb? I already have one external 2Tb drive and another one on order (I have masses of media stored and more planned as I've just taken up photography). Seems a bit of a pain managing with only 500gb internal storage. OR, can you advise me on how I can store all my photos on my new 2Tb external drive - I can't seem to figure out how to set the path for iPhoto to see them (I can't even figure out where they are stored right now!). Same with iTunes, how do I set the default storage to the external drive (I moved everything manually and then imported them all from the new drive - it worked but seemed very convoluted). Any advice on how to manage multiple drives gratefully received. And thanks again for previous replies.

HT1338 Can I install mountain lion on more than one mac book?

I have 2 macbook pro's at home, I have paid for and installed mountain lion on the newer of the two, bit I was wondering if I could install the update on the second machine as well? I thought that I heard or read somewhere that this was possible but I don't know how to go about installing on the second machine. Any help or advice would be really appreciated. Thank you.

Open App Store > Purchases and download Mountain Lion

Please help me install Mountain Lion from my USB on my ERASED Macintosh HD partition.

Hi, So my Macbook 7.1 (running macosx 10.6.8) was running really slow due to poor user maintenance. I decided that i should purchase Mountain Lion and install it over the 10.6.8 version. That worked but my computer turned SUPER SLOW. So i decided to completely startover and erase the partition, and install from the USB. Unfortunately for me this is where my skillset ends, and I need help.
After erasing the Macintosh HD, i created a new GUID partition, and then clicked Restore. I dragged my USB drive under the "source", and dragged my new partition under the "destination". That didnt work so i erasaed the partition again. At this time, i got an error message saying that i cant erase the partition because its not unmounted.
So thats where Im at. I guess i need to know how to unmount the drive, then how to erase it, then partition it, and then install Mountain Lion from the bootable USB.
Appreciate your help!
Nick

I did the erase from Disk Utility. At the time I had started the computer by holding down Ctrl+R, so i am not sure which recovery drive it used. I can say however that I do still have the recovery partition.
Im a bit dense when it comes to Apples. How do i go about re-installing from the recovery? Also, how do i get around the unmouting issue?

I need some help on installing mountain lion,

in the begining it says to restart then when i restart it just boots back up to lion anything i need to do so i can install mountain lion btw im a mac mini late 2009

You might try doing this:
Repair the Hard Drive and Permissions - Lion
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu. Select Restart from the Apple menu.
Now try the Mountain Lion installer again. Note that the installer will automatically restart on its own. You don't need to do anything but be sure you have the correct disk volume selected before clicking on the Install button.

Help with installing OSX Lion on iMac with broken display

Hi,
Having some trouble installing OSX Lion on my 5 year old iMac which has a broken display.
The display has been dead for a couple of years now and I've been using an external monitor without any problems. Today I decided to upgrade to Lion - I downloaded the installer from the App Store and started the install which rebooted the machine. After reboot I'm presented with a grey 'thatched' background image on the external display and nothing else, no menu bar, installation menu etc.
I presume the internal display is showing the menu I need but I can't see it as that screen is broken. Is there a way to turn on mirroring during the install process so I can use my external display? I've tried various shortcuts held down during startup - OPTION-F14, CMD-F1, CMD-F2 - but none have worked.
If this isn't possible, is there a way to abort the Lion install process and go back to using my Snow Leopard install? Whenever I boot the machine I am taken to the OS X Lion installer and don't know how to get back to my Snow Leopard install. I tried holding down OPTION key on startup to choose the list of available OS installs, but again, the internal display is being used so I can't see what to do.
Thanks in advance for any help.

Genius idea, thank you. Was able to step through the install procedure using voiceover and the screenshots on this page http://www.macstories.net/mac/os-x-lion-installation-guide-boot-discs-and-qa/
Definitely a first for me, installing an OS with voice only

Help with Installing Windows Support Software

sorry if this was answered but I'm having trouble with installing the Windows Support software. I have OSX lion and just did the installation of Windows 7. When I try installing the Support Package from my USB, it doesn't work. Any suggestions?

sorry if this was answered but I'm having trouble with installing the Windows Support software. I have OSX lion and just did the installation of Windows 7. When I try installing the Support Package from my USB, it doesn't work. Any suggestions?

Help, Cant install Mountain lion. Hardrive format issues

I'm on a late 2009 macbook pro laptop and i decided to upgrade to the new mountain lion update. I've paid and downloaded the files, but upon install i get this
what do i need to do?, I dont have an hardrive to back up and i don't wanto loose the files on my laptop.

This error isn't making a lot of sense to begin with. You hard drive HAS to be in the Mac OS Extended Journaled format for an OS to be installed so if it wasn't then you shouldn't be able to boot it up right now.
You don't say what OS you currently have on the MBP but you need to go to Disk Utility and see what format the HD and its volumes are in.
You can access it in 3 ways - open the Finder and go to Applications > Utilities > Disk Utility,
                                          - insert the disk that came with your Mac, reboot holding the C key, choose English as the language and then open Disk Utility from the Utilities menu along the top of the screen,
                                          - If you have Lion installed boot the Mac holding Command and R, choose English if prompted and then open Disk Utility.
You need to make sure the HD itself has the right Partition Map Scheme - GUID Partition Table. You also need to make sure that Macintosh HD is in the format listed in your screen shot.

Help with uninstalling Mountain Lion .. back to Lion

A few weeks ago I installed ML and after further review, I really want to revert back to Lion instead. Without going into great specifics, I just liked Lion much bettter. I have tried to research such a task, but to no avail. I am on an 2011 imac running 10.8. I have a little experience (little being the operative word here), Macs .. but, please be gentle .. not enough to do this.
How can I uninstall ML to eventually get myself back to Lion?
Thanks so much!

m3commish wrote:
How can I uninstall ML to eventually get myself back to Lion?
If your iMac came with 10.6 disks then you can hold c boot (backup your personal info first off the machine, not to TimeMachine!) and use that to erase the entire internal drive and install 10.6
Then call Apple via phone and say you want to upgrade to 10.7 as they still sell it to those who can only upgrade to 10.7, however they might review your records and see your able too or already upgraded to 10.8 and deny you.
Since 10.7 can only be installed via Apple download, they contol if you can go back or not.
If you can find a 10.7 USB Thumb drive on eBay or Amazon, then you can use that (hold option key and boot from it) as it's a 2011 iMac.
Howver again you need to make sure the boot drive is completely erased, there is a couple of hidden partitions that need to be erased so they are back to 10.7 state.
Again don't use TimeMachine for restoring your data, it only works on 10.8 now that you have updated it. If you didn't connect your 10.7 TimeMachine then it's still good to restore from, provided you erase the boot drive and install 10.7 first.

Help with downloading Mountain Lion with redemption code, please

I bought a new MacBook Pro. I was able to get a redemption code, but I don't know where to plug in the redemption code. I've been on the App store web site, but I don't see where to put in the code. Also, if my OS says version 10.8, do I already have it installed?

Launch the MAS app and click on the redeem link. Then, follow the directions.

Will I be able to upgrade from 10.6.8 directly to Mavericks or install Mountain Lion first?

I'm guessing no, but it would be nice to get official word Apple. I'd rather not deal with installing Mountain Lion unless I have to.

10.6.8 to 10.9 Upgrade Advice
There is a good chance one can directly go from 10.6.8 to 10.9 like occurred with 10.6.8 to 10.8, skipping OS X versions in the process. We don't know for sure until it's released, it makes logical sense though.
OS X versions 10.7+ do not run PPC based software your currently using Rosetta under 10.6
So you need to first check for compatibility of your third party software before any OS X upgrade.
If it won't run with 10.7 or 10.8, it likely won't with 10.9
http://roaringapps.com/apps:table
If your ok with your third party software requiring upgrades or replacements, then your good to go.
Next you will have to check the RAM and hardware requirements to make sure your machine is compatible with the upgraded OS X version, usually err a lot more than the minimal specifications Apple provides. Apple might provide the minimal hardware specifications, however it might not be ideal in performance, especially on nearly full boot hard drives.
I very HIGHLY recommend before one upgrades is to backup up their entire system using TimeMachine and/a bootable clone (ideal as you can easily revert) or TimeMachine + a copy of users files on a regular external drive then disconnect all drives before updating.
Have two copies of your data off the machine in case you need to do a erase and install of 10.9 to fix other issues with your machine. TimeMachine might have gotten corrupted unawares and refuse to restore and it would be on the older OS X version. So your extra copy of just users files on a regular drive or bootable clone is going to save your bacon.
Prevention is worth a ton of cure. Most commonly used backup methods
Warning! If one connects a TimeMachine drive to a upgraded OS X system, because of the huge changes of the boot drive, it's likely going to cause a huge change to TimeMachine as it's a rotational backup system, it doesn't archive users files so older ones will be deleted.
If you have been storing older files on TimeMachine thinking you can restore them, then you need to make sure to save them off the TimeMachine drive on a external drive before upgrading OS X or making any substantial changes to your boot drive.
I also highly advise that if your machine has a boot hard drive (not a SSD), to reduce users files off the drive to bare minimal, they can be returned after upgrading. This has a effect of the new OS X version being written to faster portions of the boot drive instead of the slower ones with a full boot drive, also less defragmention occurs. Hopefully this will avoid a lot of the "I've upgraded and my machine is now slow problems"
If you have a SSD is to make sure you have about 75% of the SSD free space by reducing users files.
Regardless of a SSD or maximum RAM, after upgrading OS X on older machines it might appear slower than before, it's because newer OS X versions are more feature rich and tailored to newer machines with more RAM, faster processors and graphics capability. This is normal and to be expected for instance the OS X Lions really work better with 4GB of RAM or more, despite Apple saying 2GB is the minimal.
At this time we don't know exactly what minimal hardware will work best with the new OS X version or how to advise if certain machines are better off on the older OS X 10.6.8. However in my opinion it seems Early 2011 laptops and later with SSD's seem to go better with the newer OS X versions of 10.7 and later.
It doesn't mean yours won't work, it's just that it would be better with these later models than on earlier ones.
If your not computer savvy, there is nothing wrong in waiting until the problems of a new OS X upgrade be resolved before making your leap.
I also suggest one makes sure there are no other "problems" with their machine before upgrading as it very well come to light and leave you angry and confused on what to do.
Again, a ounce of prevention is worth a ton of cure.
..Step by Step to fix your Mac
Why is my computer slow?
Note: This post has a 70% readability score at a 8th grade education level to appeal to the widest possible audience.

Since installing mountain lion i have a problem with mail. when i delete a message close and open mail the message has come back. please help!

Since installing Mountain Lion i have a problem with Mail. I delete a number of messages from the same person but keep the newest message in my Inbox. I actually delete them from the Trash. The next time i open Mail the deleted messages are back again. Can anybody please help as this is getting annoying. Thanks in Anticipation.

Problems such as yours are sometimes caused by files that should belong to you but are locked or have wrong permissions. This procedure will check for such files. It makes no changes and therefore will not, in itself, solve your problem.
First, empty the Trash.
Triple-click the line below to select it, then copy the selected text to the Clipboard (command-C):
find ~ $TMPDIR.. $ -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 -o -acl $ 2> /dev/null | wc -l
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). The command may take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear.
The output of this command, on a line directly below what you entered, will be a number such as "41." Please post it in a reply.

Since I've installed Mountain Lion, I am having lock up issues with multiple programs. MS Outlook has crashed and I've lost all my folders. HELP?

Since I've installed Mountain Lion, I am having lock up issues with multiple programs. MS Outlook has crashed and I've lost all my folders. HELP?

okay I've finally been able to get tor and all the other programs to work according to my plan the only thing that's still making problems is that iptables doesn't work as I want it to, when I start chromium without proxy settings privoxy doesn't seem to forward the information to polipo.. do I need to add another rule to iptables.rules in order for the program to know it has to reroute the information again or how can I get this to work? and is there any way to run rtorrent with proxy support?
anyway, problem 2 and 3 are still to be solved.
and does anybody know where i can get a good dansguardian blacklist that was not designed for 6 year old children and for which I don't need to subscribe? I'm still getting these partypoker popups -.-
//e: with iptables it's the same thing as described in the first post. https works, http doesnt. I get the output "Invalid header received from client." on http sites. still no idea why though.. (and the https-version of torcheck.xenubite says i'm tor unprotected while starting the browser with iptables)
Last edited by deF291 (2011-04-23 16:16:31)

TS4040 I assumed this would help my problem with not being able to open apps like Preview or TextEdit since I installed Mountain Lion. Instead, first I'm prompted to enter a password, then once I do that, I get an error box telling me the Library needs re

I assumed this would help my problem with not being able to open apps like Preview or TextEdit since I installed Mountain Lion. Instead, first I'm prompted to enter a password, then once I do that, I get an error box telling me the Library needs repairing. So I click on Repair, and once again I'm prompted for a password, which I enter, then the same error box opens, and so it goes. Can anyone help me with this problem? I'd greatly appreciate it.
Thor

Back up all data. Don't continue unless you're sure you can restore from a backup, even if you're unable to log in.
This procedure will unlock all your user files (not system files) and reset their ownership and access-control lists to the default. If you've set special values for those attributes on any of your files, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it.
Step 1
If you have more than one user account, and the one in question is not an administrator account, then temporarily promote it to administrator status in the Users & Groups preference pane. To do that, unlock the preference pane using the credentials of an administrator, check the box marked Allow user to administer this computer, then reboot. You can demote the problem account back to standard status when this step has been completed.
Triple-click the following line to select it. Copy the selected text to the Clipboard (command-C):
{ sudo chflags -R nouchg,nouappnd ~ $TMPDIR.. ; sudo chown -Rh $UID:staff ~ $_ ; sudo chmod -R u+rwX ~ $_ ; chmod -R -N ~ $_ ; } 2> /dev/null
Paste into the Terminal window (command-V). You'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning to be careful. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The command will take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear, then quit Terminal.
Step 2 (optional)
Step 1 should give you usable permissions in your home folder. This step will restore special attributes set by OS X on some user folders to protect them from unintended deletion or renaming. You can skip this step if you don't consider that protection to be necessary, and if everything is working as expected after step 1.
Boot into Recovery by holding down the key combination command-R at startup. Release the keys when you see a gray screen with a spinning dial.
When the OS X Utilities screen appears, select
Utilities ▹ Terminal
from the menu bar. A Terminal window will open.
In the Terminal window, type this:
res
Press the tab key. The partial command you typed will automatically be completed to this:
resetpassword
Press return. A Reset Password window will open. You’re not going to reset a password.
Select your boot volume ("Macintosh HD," unless you gave it a different name) if not already selected.
Select your username from the menu labeled Select the user account if not already selected.
Under Reset Home Directory Permissions and ACLs, click the Reset button.
Select
 ▹ Restart
from the menu bar.

HT1338 help with installing Mountain Lion software...!

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