HT1338 I am unable to update Pages and Numbers because I changed my Apple ID, being I could not remember my password and security questions. How can I now update these two applications?

I am unable to uodate Pages and Numbers sice I changed my Apple ID, because I forgot my password and other security information. How I do I now update these applications. The system is asking for my Old Apple ID.
Also i am unable to activitate icloud. I did not receive a verication email. How can this issue be addressed?
Regards,
P.S. my email address is [email protected]

https://iforgot.apple.com/cgi-bin/WebObjects/DSiForgot.woa/wa/iforgot?app_type=e xt&app_id=93&returnURL=https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.wo a&language=US-EN

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Help apple help me, at first I was new to iphone registration 1 apple ID account but because I hardly use icloud account. so I do not remember the password and login name, my computer crash when I decided to run the software on ios7.1, but do not expect m

help apple help me, at first I was new to iphone registration 1 apple ID account but because I hardly use icloud account. so I do not remember the password and login name, my computer crash when I decided to run the software on ios7.1, but do not expect me to be locked iclou account, I hope this mail unlocked apple for my apple account. I'm currently using the machine iphone 5, IME: ********. thank you ... ask yourself? machine is in warranty period warranty icloud error not send mail to me at mail
<Personal Information Edited by Host>

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

I bought pages ages ago using an iTunes account that no longer works as the email address has been closed down. How can I now update my Pages app, if it asks me to sign in using this now defunct email address?

I bought Pages ages ago using an iTunes account that no longer works as the email address has been closed down. How can I now update my Pages app, if it asks me to sign in using this now defunct email address?

All apps are always tied to the account from whaich they were purchased and will always have to be updated using that account.
Just because the e-mail account is shut down, has nothing to do with the itunes account. Why did you create a new account? Why not just change the e-mail associated with the old account?

HT2968 I can not update several of my apps that i have purchased a while back in my Apps Store on my MacPro. Because it keeps using my old @me account for iTunes and i don't remember the password or security question, Please help?

I can not update several of my apps that i have purchased a while back in my Apps Store on my MacPro. Because it keeps using my old @me account for iTunes and i don't remember the password or security question, Please help?

Hi AlphaCentori,
If you are having issues accessing the Apple ID that was used to originally purchase those apps, you may find the following article helpful:
Apple Support: Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/ht5312
Regards,
- Brenden

I bought a team license for two computers, the purchase was recorded on the credit card and the amount recorded in the making, but was unable to validate the association staff . I received an email stating that Adobe could not release the payment and that

I bought a team license for two computers, the purchase was recorded on the credit card and the amount recorded in the making, but was unable to validate the association staff .
I received an email stating that Adobe could not release the payment and that I should validate the method of payment , tried to insert another card number but the system does not accept the security VAT reporting error message. How do I validate my license with association staff and confirm the payment card?

Hi Daniel,
For any sort of payment related matter, kindly contact our support team via: http://helpx.adobe.com/in/contact.html?step=CCSN_adobe-id-signing-in_stillNeedHelp
If you are unable to use chat option kindly try below mentioned steps.
Try different browser.
Delete cookies and cache
If you are still not able to chat, Kindly reply with the below mentioned information.
OS version:
Browser Version:
You can also try: http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
Thanks,
Atul Saini

HT201210 I am trying to update my iPhone but it seems that I have to many photos and music because I received the following message: The iPhone could not be updated; this device is not elegible for the requested build. Does anyone know how to fix this?

I am trying to update my iPhone but it seems that I have to many photos and music because I received the following message: The iPhone could not be updated; this device is not elegible for the requested build. Does anyone know how to fix this?

You have to delete the corrupt back-up so iTunes can at least back-up the current data on the iPhone and then restore it. Search these forums, there a several good posts on how to delete the corrupt back-up.

I am unable to remeber my answers to my security questions how can I get this changed

I am unable to remeber the answers to my security questions how can I change these questions?

No offense, but this question is asked five times a day. Just do a Google search on it or click a link under "More Like This" to the right of this page, and you'll find your answer.

HT204686 I bought an iPhone 4 from a youngster who had put his own Apple ID on it but could not remember the password. I backed it up yesterday and restored to my new iPhone and it copied the Apple ID across too. Now I have 2 phones with it on. Anything I

I bought an iPhone 4 from a youngster who had put his own Apple ID on it but could not remember the password. I backed it up yesterday and restored to my new iPhone and it copied the Apple ID across too. Now I have 2 phones with it on. Anything I do?

that must be really annoying !!
so this is what you call
FIND MY IPHONE ACTIVATION LOCK Find My iPhone Activation Lock - Apple Support
when you start using iCloud on any iOS device and enable find my iPhone, this prevents a new user from using it, and also prevents anyone from using the phone
as it is locked to previous owners account ,this is also the case if when a phone is lost or stolen.
the only way around this is to have the previous owner reset their apple id by going to @ applied.apple.com
if they are unable to do this, then the only other way around this is to have the previous owner get a copy of their original receipt and call apple support who can then lift this lock if they get a copy of the receipt
unfortunately there is no quick fix -> the below link explains what you should do before you sell or give away an iPhone
What to do before selling or giving away your iPhone, iPad, or iPod touch - Apple Support

ICloud is registered to old iTunes account, how can I delete this account off my phone? It won't let me log out or delete icloud and I can't remember my password or security questions. Please help as its driving me nuts!

Hi there Apple Community!
I have a problem with my iCloud - it is registered to my old iTunes account (old work e-mail that doesn't work anymore) and I can't remember my password or security questions, argh.
Can someone help me delete my iCloud from my phone without restoring my phone as its driving me nuts!
Many thanks in advance.

Paulini88!!! wrote:
Hi there Apple Community!
I have a problem with my iCloud - it is registered to my old iTunes account (old work e-mail that doesn't work anymore)
Then update it to new email address. Creating a new AppleID is usually not a good thing as anything on your old account will not be transferred to your new account.
See this -> Change your Apple ID - Apple Support
and I can't remember my password or security questions, argh.
So reset them...
See this -> If you forgot your Apple ID password - Apple Support
Can someone help me delete my iCloud from my phone without restoring my phone as its driving me nuts
Restoring it will not delete it.
You need to turn it off (Settings > iCloud - Delete account then re-enable it with updated AppleID.
This is the ONLY way you can do it.

HT5699 I forgot the answers for security questions, how can I reset them and get the access back to the iTunes store?

Need help to get access to iTunes store. I bought an iTunes card bor buying on iTunes store.
I forgot the answers for security questions, how can I reset them and get the access back to the iTunes store?

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support or Apple to get them reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or you could change to 2-step verification : http://support.apple.com/kb/HT5570

HT2404 i have download the software.....how can i now update my iphone

i had download the software.....how can i now update my iphone now....

You may have long since solved your issue, but in case you haven't, what "software" did you download, and from where and how did you download?

HT1212 a friend gave me her iphone but could not remember her passcode and the phone is disable. What can i do to reset the phone

A friend gave me her old iphone 4 but could not remember the passcode and the phone is disabled. How can I reset the passcode?

In HT1212,
If you have never synced your device with iTunes, or you do not have access to a computer
If you see one of following alerts, you need to erase the device:
"iTunes could not connect to the [device] because it is locked with a passcode. You must enter your passcode on the [device] before it can be used with iTunes."
"You haven't chosen to have [device] trust this computer"
If you have Find My iPhone enabled, you can use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
Alternatively, place the device in recovery mode and restore it to erase the device:
Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
Continue holding the Home button until you see the Connect to iTunes screen.
iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.

I forgot my Apple ID password and the birthday but I remember my security questions how can I know my password (I know the security questions)

I forgot my Apple ID password and the birthday but I remember my security questions how can I know my password (I know the security questions)

I'm curious how you forget your own birthday?
dodidoid wrote:
I forgot my Apple ID password and the birthday
you can try here first:
iforgot.apple.com
https://iforgot.apple.com/password/verify/appleid
or
Contacting apple id support
http://www.apple.com/support/appleid/contact/

Someone stole my icloud password and changed the email and security questions, how can i restore my account?

I recently (about a month ago) gave my Apple ID and password to a friend, he then changed the password, the security questions and the recovery email.
He basically stole my icloud.
My problem is I have an iPhone 4S connected to it and I can't restore it.
Is there a way of at least restoring my iPhone? I have the Apple ID email and my previous password.
<Email Edited by Host>

It's a really bad idea to post your email address - it's an invitation to spam - and I've asked the Hosts to remove it.
Go to https://getsupport.apple.com ; click 'See all products and services', then 'More Products and Services, then 'Apple ID', then 'Other Apple ID Topics' then 'Apple ID account Security'.

TS1398 my friend had her laptop at my house and wanted to connect to my wireless network. I could not remember my pass word/ Id so she couldn't go online. How do I find out what it is so that others may connect to the internet when at my home. Thanks.

My friend had her laptop at my house and wanted to connect to my wireless network... I couldn't remember my password and didn't know how to retrieve the info from my ipad.. How can I find ut what the PW is to my wireless network? Thanks

Your password is something you created and is configured in your router. Your router may have the facility to reveal a password but you will have to find that out for your router.
Alternatively, you can reset your router back to factory default which will remove your security settings so you can reconfigure them. This is usually a small button you press on the back of the router. Maybe recessed in a small hole so you need to use a toothpick to depress it.

HT1338 I am unable to update Pages and Numbers because I changed my Apple ID, being I could not remember my password and security questions. How can I now update these two applications?

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