HT1338 I bought a Macbook pro 15" last week.

I bought a new Macbook Pro 15" last week... Upgrading from a macbook 13".. Loving it, But... I have an external hard drive that contains all my music and movies as not to overload my macbook Pro's hd.. But is can no longer access the external hd. it could access it for a few days and now nothing.. I really don't want to reformatt my exteral hd... Someone please help me..

Do you see your HDD in the Finder sidebar? You can also check Disk Utility (located in Applications> Utilities folder). If you see the HDD greyed out it means that it has failed and it needs to be replaced. You can also check if your USB cable is in good condition. I had an issue where one of my external HDDs did not showed on my Mac and PC, the issue ended being a damaged USB cable.
Hope this information helps!

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I bought a MacBook Pro 13" last week with Snow Leopard pre-installed. Now I am looking to upgrade to Lion. Is there a 30 day window to do that for free? I cannot review my App Store id since I do not have a Credit Card. What to do?

I bought a MacBook Pro 13" last week with Snow Leopard pre-installed. Now I am looking to upgrade to Lion. Is there a 30 day window to do that for free? I cannot review my App Store id since I do not have a Credit Card. What to do in this case to install Lion. Please help.

Hi,
Use this Info to Contact Apple Support in your Country
http://www.apple.com/in/support/
(91) 1800 4250 744 or (91) 80-4140-9000

I bought a Macbook Pro 15 last month, is it worth upgrading to the new model?

Hi,
I bought a Macbook Pro 15 last month (the lower end model) on interest free credit. I mainly got it for music and film editing. I was aware that Apple were about to announce a new series of Macbooks but kind of needed it then! Anyway, is it worth me selling this Macbook and buying the newer model that was just announced? I know I'd lose a couple of hundred £ through selling this one but would it be worth the upgrade?
Also, is there another upgrade to the new models coming? I.e. will there be a smaller scale update in 6 months?
Thanks!
Will

Csound1 wrote:
Shootist007 wrote:
Please post a link to the Apple announcement as I have not found any yet.
You can see them here:
http://store.apple.com/us
What you don't read the whole posts? I already know about them. But thanks.
"Just read about it on Macworld. $2200 for the starter. No thanks."

I just update my macbook pro software last week.....

I just update my macbook pro software last week, and my battery life drop from 5hr to 2hr, even when full charge. anyone else faces the same problem?

Here you go: http://www.apple.com/macosx/uptodate/

How do I update to Lion for free since I just bought my macbook pro about 3 weeks ago?

I recently bought a macbook pro and would like to update to the most recent lion. I am told I can do this for free since I only purchased the macbook pro about 2-3 weeks ago. I dont know how to find the receipt for my purchase of my mac b/c I bought it online and probably bought it under a guest without a apple id and password?

take it to an apple store. make an appointment with the genius bar first. but if its that new they shoudl just take care if it for you. they should have the date of purchase on their computers so there should be no problem

HT1338 I bought my macbook pro november 2011 and I still cannot use my toshiba external hard drive. what updates do i need to get?

I don't know my operating system. I bought it in nov of 2011. I am trying to axcess a toshiba external hard drive. what new update do I need to get?

You can find out your current system version by select About This Mac from the Apple menu. To make sure it is updated, select Software Update from the Apple menu. A Mac from Nov. 2011 is probably running "Lion," and the latest version of Lion is Mac OS X 10.7.4.
But that should not affect the connection of an external hard drive. There are no special updates for connecting standard external drives.
Does the external Toshiba drive connect by USB port? Is it the smaller type that gets power from the port (no conection except for the one cable), or is it larger (with its own power supply)?

I bought new Macbook Pro 13" around two months before .My Apple ID is working on all other things except app store . It is buffering for a lot of time and lastly coming on screen " can not connect to app store " Please help me

I bought new Macbook Pro 13" around two months before .My Apple ID is working on all other things except app store . It is buffering for a lot of time and lastly coming on screen " can not connect to app store " Please help me

Have you tried repairing disk permissions : iTunes download error -45054

I recently bought a macbook pro and i made a new apple id. my last macbook had a different id as well and i was wondering if there's a way of transferring all my music from the other laptop to the new one without having to use my old apple id?

i recently bought a macbook pro and i made a new apple id. my last macbook had a different id as well and i was wondering if there's a way of transferring all my music from the other laptop to the new one without having to use my old apple id? if it makes any type of difference i have an iphone 5 so i tried transfering the music but it only transfered certain things and not my entire album.

Making a new Apple ID was the worst thing you could of done. This is very bad to do. Not sure why people do that. Your Apple ID is Your Apple ID. You only need one and it is best to only have one Apple ID for all apple devices.
Sorry I don't have any suggestions for you.

I bought my macbook pro on 2013 but last few months its become very slow , is there anyone can help me please ?

i bought my macbook pro on 2013 but last few months its become very slow , is there anyone can help me please ?

Activity Monitor - Mavericks also Yosemite
Activity Monitor in Mavericks has significant changes
Performance Guide
Why is my computer slow
Why your Mac runs slower than it should
Slow Mac After Mavericks
Things you can do to resolve slowdowns see post by Kappy

HT1338 Dear all, I have just bought a MacBook pro with osx lion on 25thast month. I wanted to know if I can use the methods described above to update to osx mountain lion or I have to buy osx mountain lion from the app store?

Dear all, I have just bought a MacBook pro with osx lion on 25th last month. I wanted to know if I can use the methods described above to update to osx mountain lion or I have to buy osx mountain lion from the app store?

Here are the rules to qualify for the free upgrade:
http://www.apple.com/osx/uptodate/
(has to be purchased from Apple or authorized reseller).

I bought a MacBook Pro last week, I am entitled to upgrade to Lion at no cost?

I bought a MacBook Pro last week, I am entitled to upgrade to Leoat no cost?

Look Here to find the procedure to get your free copy.
Steve

I bought a MacBook Pro from Indonesia on 24 th of February 2012, but it does not boot up from last Monday , then I sent it to Sri Lankan authoriser ( future world) with the bill, but they say no warranty

I bought a MacBook Pro from Indonesia on 24th of February 2012, but it doesn't boot up from last week, Then I took it to Sri Lankan authoriser( future world) with the invoice which I got when I purchased it, but they say that my warranty is not available. WHY I S THAT?

Give Apple a call:
http://support.apple.com/kb/HE57
Ciao.

HT1338 I need to how can I have Mac OS Lion, as I bought my Macbook Pro in beginning of June 2011 from Apple Store US. The serial number of my product is C0*******H2M. Please confirm me that I can have it for free, and how could I install it. Many Thanks.

I need to how can I have Mac OS Lion, as I bought my Macbook Pro in beginning of June 2011 from Apple Store in US.
The serial number of my product is C0*******H2M. Please confirm me that I can have it for free, and how could I install it. Many Thanks.
<Edited by Host>

Sorry, but that opportunity has long passed. Your options now are:
Upgrading to Lion
If your computer does not meet the requirements to install Mountain Lion, it may still meet the requirements to install Lion.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
     Lion System Requirements
       1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
           or Xeon processor
       2. 2GB of memory
       3. OS X v10.6.6 or later (v10.6.8 recommended)
       4. 7GB of available space
       5. Some features require an Apple ID; terms apply.
Upgrading to Mountain Lion
To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase and download Mountain Lion from the App Store. Sign in using your Apple ID. Mountain Lion is $19.99 plus tax. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
     OS X Mountain Lion - System Requirements
       Macs that can be upgraded to OS X Mountain Lion
         1. iMac (Mid 2007 or newer)
         2. MacBook (Late 2008 Aluminum, or Early 2009 or newer)
         3. MacBook Pro (Mid/Late 2007 or newer)
         4. MacBook Air (Late 2008 or newer)
         5. Mac mini (Early 2009 or newer)
         6. Mac Pro (Early 2008 or newer)
         7. Xserve (Early 2009)
     Are my applications compatible?
         See App Compatibility Table - RoaringApps - App compatibility and feature support for OS X & iOS.
     Am I eligible for the free upgrade?
         See Apple - Free OS X Mountain Lion upgrade Program.
     For a complete How-To introduction from Apple see Apple - Upgrade your Mac to OS X Mountain Lion.

Recently bought a MacBook Pro 13 inch with apple care and since day one has not been able to hold a charge more than an hour. Is this covered? What can and will apple do for me?

So I bought my MacBook Pro 13 inch with AppleCare protection about 2 weeks ago and from the moment it came out of the box I noticed that the battery was draining very quickly. Perhaps in the midst of my excitement of having a new computer I ignored it thinking it could somehow get better but obviously it has not. Average after being fully charged from being dead the batter lasts maybe an hour to an hour and a half. I'm assuming apple will take care of this seeing as it came to me like this but that's exactly my question, will they? Any information about what they cover or how to go about getting this fixed is very much appreciated!

You are covered under the 1-year warranty.
You have a 14 day grace period to exchange it for one that works.
Past that, get it looked at
Genius reservation http://www.apple.com/retail/geniusbar/
on-line https://getsupport.apple.com/GetproductgroupList.action
check warranty https://selfsolve.apple.com/agreementWarrantyDynamic.do

I bought a macbook pro on november 2011 wich had Lion OS installed on it. Playback plug-in in Mainstage 2.1.3 does not play files from the beginning (it leaves out like 50 mSecs or so). Is there a way to revert to Snow Leopard OS?

I bought a macbook pro on november 2011 wich had Lion OS installed on it. Playback plug-in in Mainstage 2.1.3 does not play files from the beginning (it leaves out like 50 mSecs or so). Is there a way to revert to Snow Leopard OS?

BrettGoudy wrote:
...Is there any way I can install a partition that runs snow leopard on my early 2011 MB pro with what I have (new SSD, New RAM, Current version Lion running, no external drive, lack of original snow leopard disks [I lost them ] and the general 10.6.3 snow leopard boot disks)...
As the last post suggests, call Apple and order a replacement original disc for about $17. They will ask you the model and serial numbers.
Your retail version of Snow Leopard OS 10.6.3 will not work on that Mac as it requires a minimum of OS X 10.6.7 to boot and operate.
Another alternative is to again borrow another Mac to install your retail Snow Leopard into an external HD or partition, upgrade it to 10.6.8 and then clone it back to a partition on your MBP.

HT1338 I bought a Macbook pro 15" last week.

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