HT1338 i don't know why, my macbook pro cann't update.

my macbook pro is a new laptop, i just used one month. now i want update mac os x, but it can't finish it, the note say: you may be have some thing wrong when you download the update film.

Download from here:
http://support.apple.com/kb/DL1524

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I don't know why my macbook pro suddenly trips off?

oddly since last week my laptop has started acting up, it suddenly trips off while i'm using it or when i close the laptop and open it. i dont know why it's acting like this. just to be save i checked my battery information

Download from here:
http://support.apple.com/kb/DL1524

I have a mac os x 10.6 and don't know why I am not able to update to '09. Help please!

I have a mac os x 10.6 and don't know why I am not able to update to '09. Help please!

It is, but only when installed from an iWork 09 DVD(places such as Amazon and eBay may sell these) and not from the Mac App Store.
(81103)

I don't know why whenever i choose " check for updates " and download itunes 11.1 , it never shows any downloads , and i need itunes 11.1 so i can restore my iphone again .. help please

I don't know why whenever i choose " check for updates " and download itunes 11.1 on my desktop , it never shows any downloads .. even when i tried downloading it from the website, and i need itunes 11.1 so i can restore my iphone again .. help please

When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
          SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
          View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.

Does anyone know why my macbook pro doesn't use sound output anymore?

Hi, I have a Macbook Pro w/ Mountain Lion (10.8.2) and I don't know why or how, but the sound just stopped working. I can use headphones or my bluetooth speaker, but the speaker coming out of the keyboard doesn't sound anymore. Anyone else have the same problem or know the solution? Any advice is good. Thank you.

Hopefully one of these steps should solve the problem.
System Preference > Sound > Output > Internal Speakers
Make sure Mute is not enabled.
If you see red light in the headphone port, plug the headphone
in and out of the port 5 or 6 times to flip the microswitch inside.
Sound output may be stuck in the digital mode.
Reset PRAM. http://support.apple.com/kb/PH4405
Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".
Best.

How do I know if the MacBook Pro SMC Firmware Update 1.4 was installed

I just ran the Software Update and the 10.6.5 update the the SMC 1.4 update were available. Both required a reboot and I didn't think I should update both at the same time. I did the 10.6.5 update first then after it completed I did the SMC 1.4 update.
The SMC update installed just as the knowledge base page said it would. But how do I know if it was installed?
My SMC firmware is at version 1.27f3. The MacBook Pro is version 4,1.
David.

Thanks for the info.
I guess the only other question I have is, was the firmware already at 1.27f3 before the update or was it updated to the version?
David.

In my Macbook Pro finder folder under All Images, there are duplicate files, but one is small and the other is full size. I wanted to clean up the files, but don't know why I have two of everything. Any Ideas?

In my Macbook Pro, the Finder folder has duplicate images in the 'all images' file. One image is small and the other is full size. First question is why do I have two of every image? Why is one small and the other large. Do I need two of everything? If not, which do I delete?
thanks, Jean

Hello fane,
Re: duplicate images in finder.
Nearly all images are JPG with a few GIF and PNG sprinkled in.
I opened the inspector so I do get info when opening each image, but it a slow process.
It seems that one image is around 70k while its twin can be up to 4Mb which is what comes unedited from my camera. Sometimes there will be 3 or 4 identical images in finder, but when I open iPhoto to see what ‘s really in the file, I find only one image, and it’s full sized.
Are all these extra images, even if they are aliases, taking up space on my drive? And should I delete them? The info bar says I have over 10,000 images, which is rather a lot for what I do.
I am unable to add the file size on the view menu as it is grayed out. Don’t know why it’s gray, but having that info on the screen would save a lot of time and fiddling with each image.
I am trying to resize selected pix so I can upload them to e-bay, which requires less than 70k. I have looked at resizing programs but most are for PC platform and not Mac, so I am trying to resize in the finder window under tools. Tedious at best. Any suggestions will be appreciated
Thanks for your help,
jeanfromwilsonville

Hi, Im new to Apple MacBook PRO. I have saved about 50GB files plus applications and message advises that my start up disk is almost full! My MacBook pro has a 500GB hard drive so don't know why this message is coming up. Please help.

Hi, Im new to Apple MacBook PRO. I have saved about 50GB files plus applications and message advises that my start up disk is almost full! My MacBook pro has a 500GB hard drive so don't know why this message is coming up. Please help.

MacBook Pro
https://discussions.apple.com/community/notebooks/macbook_pro
https://discussions.apple.com/community/mac_os/mac_os_x_v10.7_lion?view=discussi ons

After shutting down my iMac last night, Firefox will not open this morning and I don't know why?

My iMac is set to open to my home page My Yahoo with Firefox browser. This morning my Firefox browser is not opening and I don't know why? It does open on my new MacBook Air as per usual. I click on the icon but it does not respond even though I have opened it. this has never happened to me before and I don't know why it's happening now. I did a clean reinstall but that didn't work. Now what?????? With the add-on Troubleshooter should I have asked this question on my iMac using Safari? I am on my MacBook Air asking it.

Actually it does open but nothing shows up. I can't use my iMac unless I use the Safari browser and I want to use Firefox! I'm at my wits end as to how to fix this. I have tried everything that troubleshooting has suggested on Mozilla support. Help!!!!!!!!

External battery, don't know why I didn't think of it earlier!

I just got an external battery for the MBA (with MagSafe), and I don't know why I didn't think of it. What a great addition for longer use. Its pretty small, and so far it looks like I can run the MBA for almost 4 hours from the external battery before I start using the internal battery. And this is with display at 1/2 and wifi running. And the battery charger can act as a charger for the computer too!
Anyway I highly recommend a solution like this for anyone with a MBA that wants more runtime. I got the smallest one, the bigger ones have MUCH HIGHER capacities.
What a great find.

The MacBook Air uses 14.5V, MacBook uses 16.5V and MacBook Pro uses between 16.5V and 18.5V depending on the intensity of its operations. You would want to use the exact voltage to avoid problems, otherwise a lower voltage is always better.
HyperMac takes the guesswork out voltage selection as it automatically detects which MacBook it is connected to and always provide the correct amount of voltage (either 14.5V, 16.5V or 18.5V) and power. It even varies the voltage between 16.5V and 18.5V according to the MacBook Pro needs.

When i try to send email from my ipad i get the message The recipient "£)()&&£)" was rejected by the server. This has only just started to happen and I don't know why. Please help. I have tried lots of things now and cannot solve it.

When i try to send email from my ipad i get the message The recipient "£)()&&£)" was rejected by the server. This has only just started to happen and I don't know why. Please can someone help. I have tried lots of things now and cannot solve it.

"Your email account" means to tap on the name of your email account. Whatever it is listed as in the settings.
In my mail settings, one of my email accounts is a Comcast account. I tap on the Comcast name and it brings up this window.
Then I tap on the arrow under the Outgoing mail server smtp setting to get to the next window.
In the resulting window, I then tap on the arrow next to the smtp server under the Primary Server setting.
That brings up this window in which I check to make sure that my user name and password have been entered correctly. If those items are missing, enter them in the appropriate fields and then tap done.

HeLLO I AM USING AN IPHONE 5 From Last few days I DON'T KNOW WHAT HAPEND TO MY SET ITS DISTURBING ME A LOT DON'T KNOW WHY BUT I AM NOT ABLE TO UPGRADE ANY APPS BECAUSE WHEN I AM TRYING TO UPGRADE OR DOWNLOAD ANY APP THROUGH WIFI ND 3G BOTH AFTER SOMETIME

HeLLO I AM USING AN IPHONE 5 From Last few days I DON'T KNOW WHAT HAPEND TO MY SET ITS DISTURBING ME A LOT DON'T KNOW WHY BUT I AM NOT ABLE TO UPGRADE ANY APPS BECAUSE WHEN I AM TRYING TO UPGRADE OR DOWNLOAD ANY APP THROUGH WIFI ND 3G BOTH AFTER SOMETIMES IT STOPS DOWNLOADING AND SHows THAT "UNABLE TO DOWNLOAD THIS APP" IT'S SHOWING THIS MESSAGE IN EVERY APP AND ALSO AT ITS DISTURBING ME AT THE TIME OF WATCHING ANY VIDEOS TOO. BECAUSE WHEN I AM TRYING TO WATCH ANY VIDEO IN YOUTUBE IT'S DISTURBING VIDEOS ARE NOT PLAYING ND SOUNDS ARE NOT COMING PROPERLY ND THE IMAGE QUALITY ALSO BECOMES POOR AND THE VIDEO STOPS AFTER SOME TIMES THIS PROBLEM IS HAPPENING AT ALL THE VIDEO ND IT'S HARASSING A LOT. THE SAME PROBLEM IS ALSO HAPPENING TO MY BROTHER'S PHONE TOO.. REQUEST TO APPLE PLEASE ANALYSE AND FIXED THE PROBLEM AS SOON AS POSSIBLE OR ELSE MAYB I NEED TO STOP USING APPLE PRODUCTS. CAUSE IT'S HARASSING MY DAILY LIFE A LOT....

These are user to user forums. You ARE NOT addressing Apple by posting here.
Also, why are you YELLING at us?? Stop using ALL CAPS.
What steps have you done to try and fix the problem?

Itunes asking me my billing verification again and again on the same computer. I don't know why it behave like this. Anyone can solve my problem?

Itunes asking me my billing verification again and again on the same computer. I don't know why it behave like this. Anyone can solve my problem?
I already provided my 3 digit CVV number but Itunes again need to confirm the code whereas on my Office Computer I am purchasing Apps on Itunes without verifying my billing information again and again except once at the time of creation of account.
Please help me as I am charging by my Credit Card bank by US$ 1 each time when I give verification code.
Thanks
Talat Khatri

Try the following steps,
Sign into your computer and removal of credit card information. Here are the steps:
1) Open iTunes and sign in to the iTunes Store.
2) Select "View My Account" from the Store menu.
3) Enter your password and click the View Account button.
4) Click the Edit Payment Information button.
5) Select "None" as the payment type.
6) Click the Done button at the bottom of the page.
Reset your account password from the following link:
http://iforgot.apple.com
Phase 3:
Download a free content on to get recognized in iTunes.
To ensure your account is functioning, try downloading a free item from the iTunes Store. To do this, navigate to the iTunes Store main page by clicking the Home icon near the upper-left corner of the window. Scroll down and click the "FREE ON iTunes" link near the bottom of the main page, then select an item to download.
After you are able to download the free App try updating the billing information as usual.

Money taken from my account I don't know why

Hi,
I am student and I bought the photoshop license about a week ago and One day after I bought it I realised you had a better offer so a switched to that offer, I asked spoke with one of your colleagues, Lyna, who told me that I wouldn't be charge for the cancelation of the first purchase because it was only one day after. Yesterday I checked my account and you have taken 46 pound from my account and I don't know why, so I'd like those 46 pound back please.
Romina Baldom

This is an open forum with a mix of other users and Adobe staff, not Adobe support... you need Adobe support
Adobe contact information - http://helpx.adobe.com/contact.html may help
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

I bought an album on itunes of my ipod touch 4. I don't know why but the album is deleted of my ipod and it isn't on itunes of my computer. With my computer, how can I re-download my album without having to buying it again???

read my question. also, I don't know why but I cant click on "achat" or purchase on itunes store...

It can take a day or even two sometimes before the transaction is processed. Paypal is then the first to inform you by email and later it is Apple. I have a credit card in my Paypal account which means that I don't have to put money into Paypal.
And if the purchase is not billed at all, no problem at all I guess.

HT1338 i don't know why, my macbook pro cann't update.

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