HT1338 I downloaded Lion to install on my computer and now it will not allow me to upgrade. What else do I need to do?
Hello, what else do I need to do to download Lion? I bought the software of the website to download on my MAC and it says I can not load it with my current version of OS.
You need to tell us exactly what version of the Macbook Pro you are trying to update. Lion will only run on systems that support 64bit computing. For instance, the MacBook Pro Core Duo can not run Lion. It requires a "Core 2 Duo".
Also please describe exactly what Error Message you are seeing.
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Hello, I just downloaded ios 8 for my 4s iphone and now it will not connect to itunes on my mac. Any help will be greatly appreciated.
Hello wedge60,
After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning device recognition issues:
iOS: Device not recognized in iTunes for OS X
Follow these steps to resolve your issue:
If you haven't connected your iOS device to this computer before, unlock the device and tap Trust. Learn more about the Trust This Computer alert.
Restart your iOS device.
Restart your Mac.
Make sure that your Mac meets the minimum system requirements for your iPhone, iPad, or iPod touch.
Install software updates on your Mac.
If an iTunes update is available, apply the update.
Check USB connections. iOS devices need USB 2.0 to work properly. If you're not sure your Mac has USB 2.0 ports, check the computer's specifications.
Disconnect other USB devices and connect your device directly to a USB port on your Mac.
Try another USB cable.
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD -
Hi I've just synced my iPhone 5 to my dad's computer to get an album I downloaded on there and it wiped my phone of all of the music and now it will not allow me to get it back how do I get my songs back because every time I comes up with I have to wait 63 days to get it back
You might have better luck in the iPhone community. I'll ask the hosts to relocate your post.
iPhone community
Have you tried syncing the iPhone to your computer and restoring from the backup to see if you can get your other songs back? If you purchased the new album with your Apple ID, you should be able to download it to your computer to sync. -
I have installed Adobe Creative Suite 5 Master Collection on a 2nd computer but now it will not accept the seriall. What can I do? I'm using a fresh install of windows 8.1
What exactly means "will not accept"?
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I purchased a one year subscription to Rolling Stone magazine . I got two issues and now it will not allow me to view the current issue, I have to pay again. Can someone help me, how do I get my purchase ? I have the automatic download turned on.
Try contacting apple
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It will not allow me to back up my phone on my itunes either.Try disable all restrictions
Settings>General>Restrictions -
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Hello xtremejoe
I find that changing some settings in your syncing options will get syncing working again, like enabling Manually manage music and videos.
iTunes 11 for Windows: Set up syncing for iPod, iPhone, or iPad
http://support.apple.com/kb/PH12313
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
I installed itunes 10.5 and now it will not recognize my phone-
I installed itunes 10.5 last week and now when I plug in my iPhone it will not recognize it. I've gone through all the recommended troubleshooting through Apple's site but it seems to make my computer worse. I re-installed itunes 3 times and it still will not find my phone when I plug it in. When I go to my device manager my "Apply Mobile Device USB Driver" has the little Yellow Triangle with the exclamation point it in- I checked for and updated driver but it says I have the most current one. I am running Windows Vista and itunes was working fine before I took the upgrade. Any help is appreciated!
Thanks!I spent last week looking for a solution to that little yellow "!" needle haystack....
It is probably buried where nothing can touch or change it other than what I resorted to and would have saved time, clean install after I made sure to have two backup sets: Windows Easy Transfer plus Paragon clone OS and partitions to drive. Had to spend a full day reinstalling, updates, etc. Careful not to bring back any prefs or data that might be corrupt or wrong.
10.5 and iOS 5 on new iPod 4G works much better though and as they should and no issues like I had with AMS or other services or needing to restart first before launching iTunes. -
I have done something to my computer and not it won't take my password and it's locked so I can't make changes. I can't install my downloads. Is there any other option other than disc restore?
Hi ...
Is there any other option other than disc restore?
Yes.
Sounds like you need to reset your admin password ...
Reset a Mac OS X 10.7 Lion Password
Alternate way > OS X Lion: Apple ID can be used to reset your user account password
Choosing good passwords in Mac OS X -
I have just installed Mountain Lion OS X 10.8.3 on my Imac 27 and now on startup the page just continues to reload continueously and makes it imposible to access the system preferences app or anything else for that matter. initial startup is as before but stops at the facepage, mouse track pad and cursor keys are rendered useless as the arrow will not respond of even appear except for a millisecond occasionally.
I'd appreciate any assistance with this problem and solution if it exsists.It appears you have a corrupt install. My first reaction would be to boot to the Recover Partition and then reinstall Mountain Lion. If you don't know how to boot from the Recovery Partition please visit Apples Advice letter that explains how located at:
support.apple.com/kb/HT4718
Hopefully you followed Apple's advice on backing up your system prior to upgrading. -
Why Carnt I open and apps or download any ?
See Here... in particular #3...
Troubleshooting applications purchased from the App Store -
Installed 3.6.11 and now Firefox will not get a network connection. What could have changed?
I used Firefox all the time. I installed Firefox 3.6.11 and it all looked fine. I'm running on XP service pack 3. Now when I bring Firefox up it does not connect to the tabs specified at startup, say that they cannot be found and if you try another one it will say try your modem (works with IE and mail). I can't get a connection to the network.
I also have this problem. I cannot open links from a discussion board I frequent nor can I open links from my email. Also after opening my email, I cannot go to any other sites except my home page. I can then go no where else.
When I close Firefox and try to reopen it, it does nothing! I have to bring up the Task Manager and end the Firefox process before I can get back in.
To the best of my knowledge, this problem started with the new update to Ver. 3.6.9. I am running Windows XP Media Center 2005 -
We used whatever Windows program to transfer over all the files. Don't really know what we are doing, but the music is on my computer and it won't let me transfer to my iPod. This is incredibly frustrating since I've never really had a good experience with iTunes. I just don't use it very much. I feel like I have to be missing something stupid. Please help.
On the new computer launch iTunes.
From the iTunes menu bar (top of your screen) click Store > Authorize This Computer
Now try syncing your iPod. -
Installed iOS 8.2 and now apps will not update
Tap Update, the circle shows up momentarily and then the update icon shows back up
Based on the numerous posts regarding iTunes and the App Store, there appears to be an issue at Apple's end. Although Apple has not provided any indication on the cloud status page.
Do not change your settings. -
After install of Mountain Lion I have no facetime. It is nowhere in hd and ap store will not allow download.
Will I need to re-instal ML in order to get it back?Where are you, geographically?
I might suggest:
Give this a try:
Repair the Hard Drive and Permissions - Lion/Mountain Lion
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu. Select Restart from the Apple menu.
After this is completed download and install 10.8.4 Mountain Lion Update v10.8.4 (Combo).
If this doesn't work, then reinstall Mountain Lion:
Reinstalling Lion/Mountain Lion Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
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