HT1338 I have 10.5.8 and when I run software update, it says it is up to date. How do I update further?

I have 10.5.8 and when I run software update, it says it is up to date. How do I update further?

Welcome to the Apple Support Communities
Snow Leopard is a paid upgrade, so you can't get it in Software Update.
First, check if your Mac is supported > http://support.apple.com/kb/sp575 Then, buy Snow Leopard > http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
After that, make a Time Machine backup and/or a clone with Carbon Copy Cloner, insert the DVD and upgrade. The disc will upgrade OS X to 10.6.3, so open  > Software Update and install the most recent version

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Basically my laptop had all my music from my iPod on it however I now have a new laptop and when i plug in my iPod my music wont come up. How do I get my music library back onto my laptop?

Basically my laptop had all my music from my iPod on it however I now have a new laptop and when i plug in my iPod my music wont come up. How do I get my music library back onto my laptop?

See Recover your iTunes library from your iPod or iOS device.
tt2

IPhoto just stopped working. It loads pictures, but then goes into rainbow wheel forever. Then I try to force quit it, and then the whole Mac hangs up (had to power cycle it to get it back). I am using OS 10.5.8, and when I run software update, it assures

iPhoto just stopped working. It loads pictures, but then goes into rainbow wheel forever. Then I try to force quit it, and then the whole Mac hangs up (had to power cycle it to get it back). I am using OS 10.5.8, and when I run software update, it assures me I have up to date software. I have not added any photos since the last time I used it, probably less than a month ago. What gives?

Try these in order - from best option on down...
1. Do you have an up-to-date back up? If so, try copy the library6.iphoto file from the back up to the iPhoto Library allowing it to overwrite the damaged file.
2. Download <a href="http://www.fatcatsoftware.com/iplm/"><b><u>iPhoto Library Manager</b></u></a> and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
3. If neither of these work then you'll need to create and populate a new library.
To create and populate a new *iPhoto 6* library:
Note this will give you a working library with the same Rolls and pictures as before, however, you will lose your albums, keywords, modified versions, books, calendars etc.
Move the iPhoto Library to the desktop
Launch iPhoto. It will ask if you wish to create a new Library. Say Yes.
Go into the iPhoto Library on your desktop and find the Originals folder. From the Originals folder drag the individual Roll Folders to the iPhoto Window and it will recreate them in the new library.
When you're sure all is well you can delete the iPhoto Library on your desktop.
In the future, in addition to your usual back up routine, you might like to make a copy of the library6.iPhoto file whenever you have made changes to the library as protection against database corruption.

HT4972 My ipad 1 has never been updated and can't run many apps which makes it of not much use, how do I update it ? A simple step by step idiot proof guide would be best ! Can anyone help please ?

My ipad 1 has never been updated and can't run many apps which makes it of not much use, how do I update it ? A simple step by step idiot proof guide would be best ! Can anyone help please ?

You can only update the iPad to iOS 5.1.1and you cannot go any higher. If you never updated that high, you can do so by using iTunes on your computer. You will have to connect the iPad to your computer with the cable and launch iTunes
You can read more here. Make sure that you read the section about using iTunes. The article starts off with using the Settings on the iPad for WiFi updates. That only works with the iPad 2 and higher that is already running iOS 5.
Update your iPhone, iPad, or iPod touch - Support - Apple

HT1338 I keep getting a Networking Error: when i run Software update. i have 10.5.8 and want to upgrade to at least 10.6 or later. i know the network is working perfectly.

I keep getting a Networking Error: when i run Software update. i have 10.5.8 and want to upgrade to at least 10.6 or later. i know the network is working perfectly.

Snow Leopard OS 10.6 is not available via Software Update, it is paid upgrade.
Start by checking if you can run Snow Leopard:
Requirements for OS X 10.6 'Snow Leopard'
http://support.apple.com/kb/SP575
OS 10.6 Snow Leopard is available for $19.99 from the Apple Store:
http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
and in the UK:
http://store.apple.com/uk/product/MC573/mac-os-x-106-snow-leopard
but nobody knows for how long it will be available.
When you have installed it, run Software Update to download and install the latest updates for Snow Leopard.
To use iCloud you have to upgrade at least to Lion, but some functions are only available in Mountain Lion:
http://support.apple.com/kb/HT4759
You can also purchase the code to use to download Lion (Lion requires an Intel-based Mac with a Core 2 Duo, i3, i5, i7 or Xeon processor and 2GB of RAM, running the latest version of Snow Leopard), or you can purchase Mountain Lion from the App Store - if you can run that:
http://www.apple.com/osx/specs/

I have an ipod touch and am trying to update software to 5.1 and when I connect to itunes, it says it is up to date and it is not. How do I update?

I have an ipod touch and am trying to update ios to 5.1 from 4.2.1. When I connect to itunes, it says it is up to date but it is not. How do I update?

Please verify the model number from the back. If it is A1288, it is a 2nd generation unit and can not be upgraded beyond 4.2.1

Hi, I have a macbook pro and when using FaceTime outgoing calls it says connecting but it never connects, however, I can receive incoming calls. Does anyone have any suggestions please?

Hi,
I have a macbook pro and when making outgoing calls on facetime I get to connecting but it never does connect, however I can receive incoming calls. Any suggestions please?

Hey there kakitiga,
It sounds like you are trying to make a call with FaceTime, it never finishes connecting to the person you are trying to reach. I want to recommend the troubleshooting steps from this article named:
FaceTime for Mac: Troubleshooting FaceTime
http://support.apple.com/kb/ts4185
If you encounter issues making or receiving FaceTime calls, try the following:
Verify that FaceTime is enabled in FaceTime > Preferences.If the issue persists, or if you see the message "Waiting for Activation", try toggling FaceTime off and then on.
Verify that the Date, Time, and Time Zone are set correctly:
From the Apple () menu, choose System Preferences > Date & Time > Date & Time.
Enable "Set Automatically".
Click the Time Zone tab and confirm the closest city is correct.
Verify that both parties are connected to an active broadband Internet connection.
See Mac OS X: Troubleshooting a cable modem, DSL, or LAN Internet connection.
Consult Using FaceTime behind a firewall for necessary ports to open in firewalls, security software and routers.
If you encounter issues using a Wi-Fi network, use standard Wi-Fi network troubleshooting to resolve interference and other issues.
Verify the phone number or email address being used is the correct one activated for FaceTime.You can verify that you are using a valid Apple ID at appleid.apple.com. You can also create an Apple ID or reset your password from this website.
Verify that both parties have installed the latest software updates for their Mac and/or device. See:
Mac OS X: Updating your software
iOS: How to update your iPhone, iPad, or iPod touch
Thank you for using Apple Support Communities.
All the best,
Sterling

I have an iPad 3 and when trying to print Pages documents from EpsoniPrint there is a border, how can I get it to print normal without sending it to my Mac?

I have both quickoffice and pages on my iPad, and when I try to print from either of those through EpsoniPrint they don't print "normal". And pages prints with a border around it. How can I adjust that or is there a better app for printing via wireless? I have an epson 510, so it's wireless capable but not AirPrint.

If you have a Mac I would recommend that your install Printopia. Here is a link to it:
http://www.ecamm.com/mac/printopia/
With Printopia, any printer that you can connect to your Mac will appear on your iPad as long as they are on the same wi-fi network. Try Printopia to see if that border goes away. Good luck!

I have an iphone 3 and when i click software update it says cannot contact iphone software update i need help so i can get apps

plz help, i need to update my iphone and it wont let me HELP!!!!!
i also try to sync music to it and when i do it freezes the computer and the rainbow spiral thingy shows up

I don't care how old it is! I have a 5 year old dell laptop and a brand new dell laptop but I still get the same updates for both from windows! I don't do contract phones, Its the biggest money sham in the market. So, that being said im not spending my hard earned money on a new phone when I have a perfectly good one now! Apple just needs to appreciate all of there customers not just the ones that have their newest phones. Period.

Hello, I have windows 7, Im getting msvcr80.dll error 7(windows error 126) when I tried to update my itunes. Now it won't open. Does anyone have a remedy? And when I try to uninstall it says that the file cant be found.

Hello< I have windows 7, I tried to install the new itunes version, last night 1/30/14, Im getting msvcr80.dll error 7 (windows error 126). Does anyone have a remedy for this? When I try to uninstall the ituned program it says it can't be found and to make sure I have permission to uninstall.

Same problem today. Took five times to reinstall without any error messages. I did the following:
1) Went to the C:\program files (x86)\iTunes and C:\program files\iTunes folders and moved every file ending in .dll to the desktop (even if two files in same location had the same name, just replaced)
2) Restarted computer and still got error message
3) Uninstalled all apple programs possible in the following order......itunes, apples software update, apple mobile device support, bonjour, and apple application support.....all performed using the microsoft control panel
4) put all the .dll files on the desktop in the trash and emptied (this is a step apple support did not recomment in their posted solutions but for a final try I wanted to delete everything apple).
5) Restarted computer.
6) Re-installed itunes from apple website
No error messages during re-install and was able to open shortcut in one try.

HT4946 I synced my phone (3GS), then it was stolen. I have an old 3G and when I plugged into itunes I could not get my old data to sync. I never "backed up" my phone but I synced it and restored. How do I find the data to put on my new phone?

I have precious photos and videos that were lost, please help!

Syncing does not backup photos.
Backing up only backs up the photos taken with the device but is not a solution to maintaining you precious photos.
It is the user's responsibility to copy the photos taken with the device off the device to the computer. Same goes for videos taken with the device.
Media on the device has never been included in a backup.
Sorry, but if you've lost the device (or it's been stolen) and you've failed to manage your data on the device, it is gone.

HT1212 My iphone5 has been disabled for 22 million minutes as the password was entered wrong too many times. I have forgotten my password and when i go onto itunes it says i need the password even to restore the phone. even when i use the hold button

how do i disable the phone if its not letting me restore it any way without the passcode and i dont remeber it

Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808
Note on Recovery Mode.
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most Recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766

Adobe reader xi i am running 2 display screens and when i have a file open and go to print the print page opens on my second screen. How can I get adobe reader to just display on one screen?

adobe reader xi i am running 2 display screens and when i have a file open and go to print the print page opens on my second screen. How can I get adobe reader to just display on one screen?
I want the capability of adobe reader to just run on one screen.

I had the same problem.
Try this.
https://igppwiki.ucsd.edu/groups/publichelpwiki/wiki/a1538/Howto_Disable_Acrobat _as_the_Safari_PDF_Viewer.html

HT5731 I have an iPhone 4S and when I sync it, the "purchased" and "recently added" playlists do not show up on my phone.

I have an iPhone 4S and when I sync it, the "purchased" and "recently added" playlists do not show up on my phone. For some reason I can't get all the playlists I have set up in iTunes to show up on my phone.

Hi HipstaTrinty,
Welcome to the Support Communities!
The article below may be able to help you with this. Click on the link to see more details and screenshots.
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Cheers,
- Judy

I have an iphone 5s and when I make a playlist on itunes for music videos and sync my iphone the playlist does not show up. What can I do to fix the problem?

I have an iphone 5s and when I make a playlist on itunes for music videos and sync my iphone the playlist does not show up. What can I do to fix the problem?

Version 11.1.5.5 of iTunes was just released today. If you update to that, does that help with the recognition troubles?
http://www.apple.com/itunes/download/

HT1338 I have 10.5.8 and when I run software update, it says it is up to date. How do I update further?

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