HT1338 i have a app. iBook G4 leptop in which MAC OS X 10.4.11 opreting system. so i can not update any software. what shuld i do...
i have a app. iBook G4 leptop in which MAC OS X 10.4.11 opreting system. so i can not update any software. what shuld i do...
I suppose all you can do is be content with the limitations of your old iBook G4 running Tiger. It would be possible to upgrade to 10.5 Leopard, but I would not recommend doing that because that secondhand software is quite expensive, so giving little improvement over what you have.
If you desire a more modern operating system, you will need a more modern 'Intel' computer. I expect you realise that and are simply seeking confirmation of that.
Similar Messages
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Installed 11.0.3 today. Tried to update apps. iTunes response was, "You can not update this software since you have not owned the major version of this software." I REALLY don't understand. I paid for MANY applications and stole or borrowed NOTHING.
Hi 969Polyglot969,
You may want to report an issue with the affected apps using the instructions in this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
I hope this helps!
- Ari -
You can not update this software since you have not owned the major version of this software.
any soultions???Same here. Just becoming a nightmare. Updated iTunes and now can't update apps it itself is showing as available updates. Count me in on the latest "You can not update this software since you have not owned the major version of this software." bug.
Next I have to post about a new problem in iPhoto on a new thread.... it lost the "link" between some but not all photos I have in the library and what it itself posted to FaceBook a few hours ago...
Incredibly frustrating.
Imran -
my iphone4s can not update any apps. Nor is it able to download any new apps. What should I do?
I have two Apple Accounts. One in Switzerland and one in China. I used to be able to updates all of my apps by clicking individual apps. One day I clicked update all by accident. Ever since that, my iphone cannot update any of the apps. Nor is it able to download any new apps. Please kindly let me know how to make the phone back into work with the apps.
Many thanks.I find it difficult to believe that it took you a year to realize your phone was defective.
Restore the phone as new. Wait a couple of days before adding any apps to see if it's running ok. Then, add apps a couple at a time so that, if any of them cause issues, you'll have an idea which one. -
I have recently been having issues signing into my Apple ID and decided to go in and update my email and change my password.
Since changing my email and password I have been unable to update any of my apps. I receive this error message when trying to update, "You can not update this software since you have not owned the major version of this software."
I have looked into other forums and communities for a solution to this issue but from what I have read iTunes/Apple has yet to figure out a solution.
I have also read that the cause of this issue can be linked to two things.
One, is if you have multiple accounts on one computer. I only have one iTunes account/ Apple ID on this computer. This is my personal laptop and no one else has ever loaded on another account.
The second cause is linked to the country to which the apps were downloaded in. My computer and Apple ID were both created in the US, however 9 months ago I moved to New Zealand on a one year work holiday visa. Since living in New Zealand for the past 9 months I have been buying and updating apps, it wasn't until today when I received this error message.
I would really like to find a solution to this problem, but at the very least I would like to know what exactly caused this issue so that others may hopefully steer clear.
Any help would be much appreciated!
Cheers.I think the issue is that iTunes (for whatever reason) thinks I have two Apple ID's.
also, to further complicate the issue, when i try updating the apps from my iPod the iTunes store is still recognizing my old hotmail Apple ID. So when I go to enter my password it won't accept because it doesn't match with the old Apple ID, even though it is the same account (just new Apple ID name).
I have tried signing out within the App Store and re-signing in with my Apple ID but it still brings up my old Apple ID name when I try to update. -
I'm using same apple id for my ipad & ipod but after start using the same apple id on my ipad, i can't update my free software downloaded on both, it's showing "YOU CAN NOT UPDATE THIS SOFTWARE SINCE YOU HAVE NOT OWNED THE MAJOR VERSION OF THIS SOFTWARE" so how i can update my softwares on ipad & ipod using the same apple id
I think the issue is that iTunes (for whatever reason) thinks I have two Apple ID's.
also, to further complicate the issue, when i try updating the apps from my iPod the iTunes store is still recognizing my old hotmail Apple ID. So when I go to enter my password it won't accept because it doesn't match with the old Apple ID, even though it is the same account (just new Apple ID name).
I have tried signing out within the App Store and re-signing in with my Apple ID but it still brings up my old Apple ID name when I try to update. -
hello people,
its happening since 3 days that i get a updates for my paid and free apps in app store, for my oiphone 4s, when i try to update the message pops up saying that i " you can not update this software since you dont own a major version of the software"
i have many paid apps and i own each and every one of them all are under my apple id and all purchased directly from apple store.
the same thing is also happening with the updates for my macbook pro.
whats wrong ? app store bug ?
i would appriciate any help.
thanksI just have 1 apple Id . I don't have multiple accounts on App Store. All the apps were purchased from same apple id.
Thanks for quick reply. My problem still persists. -
I could not log into itunes because it said need correct password. So i changed my password and not i can not update my apps. It is like i set up a different account. the message i receive now is " can not update this software since you have not owned the major version of this software" I do not know what to do. please help.
I already fixed mine, i used my other apple id to resume its update
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HI,
I got this problem : when i want to download the new version of iPhoto, i get this message : You can not update this software since you do not have the main version. What should i do ?
IPhoto was already on my MacBook Pro when i bought it.
Thank you for your help
ThierryWelcome to Apple Support Communities
Open App Store > Purchases, and see if iPhoto app is listed. If not, unhide it > http://support.apple.com/kb/HT4928 Apart from that, check that iPhoto is in Applications folder. If not, put it in this folder.
If nothing works, remove iPhoto, open App Store > Purchases, and install iPhoto free of charge -
My kids did something to itunes and now I'm getting the error.
You can not update this software since you have not owned the major version of this software. This is the computer that we have always updated our apps on. Does anyone have any ideas for me?I have the same thing. It looks like it's the store. What is happening is that instead of the store showing you only the updates for the account you are logged into, it shows you the updates for all of your accounts. So if you try & update an app that was purchased with another account, you get that message. This is a pain, as you have to go through the apps individually (update all just gives you an error) , and then log out & into the other account again to get the rest of the updates.
Message was edited by: jrentzke -
can not download any program from the App and I can not update any programdownloaded in advance .. Seems to me just to wait and remain so throughout the day .. I want a solution to this problem
Any solution!!!!!!!
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i downloaded lightroom mobile...used it for a day and now i can not see any photos... and there is a message that trial days are 0 but i have a paid creative cloud sub
Click the arrow in the Identity Plate and be sure that you are signed in. If you are try going to Help and register.
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please help i have no idea what to do
you cannot update this software because you have not owned the major version of this software
Shouldn't give away the secret of how easy it is..... -
Hi everyone,
I have an Ipod touch 3rd generation. I tried recently to update its software and everything disappeared (the setting, my music etc) WHat can I do?
HLévesqueWithout knowing current status of the iPod:
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I have the latest version of Itunes on my Mac Air but it is in the old format. How can i get it to show the new format
I don't know what you mean by old and new format.
Select "Show Sidebar" from the View menu.
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