HT1338 I have just put a small dent in my sons Mac Pro13. I feel terrible. Can I get a new skin for it?

I have just put dent and scratch on my sons MacPro. Can I get a new top skin for it.

You would have to inquire at an Apple Store or call Apple Customer Support. Since accidental damage is Not covered under the Warranty, I'm afraid it might be very expensive to replace the case.

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I have just put all my albums in the cloud by accedent i dont know how to get it back on my laptop

i have just put all my albums in the cloud by accedent i dont know how to get it back on my laptop

Hey Niquenicole,
I would follow the directions in here to download all your purchased music from iTunes:
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/HT2519
Welcome to Apple Support Communities!
Best,
Delgadoh

I just bought the new late 2013 iMac. Can I get the new iWork for free?

I just bought a new late 2013 iMac. Can I get the new iWork for free? I updated it to Mavericks also. The Mac App store is showing $19.99 for each iWork component (Pages, Numbers, Keynote). I also bought the previous iWork version, if that matters. Free updates for iPhoto and iMovie seemed to show up with no problems. Maybe these are just glitches that will clear up in a couple of days?

Hi. If you want it to get updated, this should take care of it.
1. Uninstall iWork from your Mac.
2. Do a fresh install of iWork from DVD.
3. Install iWork update from Apple Downloads (direct link here: http://support.apple.com/kb/DL1563)
4. Sign into the Mac App Store, and check for updates. It should now show up as a free update. You may have to give it a few minutes (i.e. 10-15 minutes).
I've been a Windows user for years, so I know all of the tricks by now. I had hoped I would not need this knowledge for a Mac, but oh well...
Good luck.

HT2731 I have 2 apple iPods on the same account, And they have the Same songs on them. How can I get a new account for one of them but not the other? Can I wipe the memory of 1? How would I do that?

I have 2 iPods one I don't use anymore. I would like to make a new account for one but not the other. Is that possible? If I wipe the memory in one will the other wipe out too? How can I do all of this?

You don't have to do anything with the first iPod that you don't use anymore. If you are planning on keeping it, put in a drawer in your house and forget about it.
You don't need a second account to use with the new iPod. I use one Appl e ID and iTunes library for two iPods, and two iPad. I have different content on all four devices. You can select exactly what you want to sync to each device and it can be different content on all devices.

If my ipad 2 cracked can i get a new one for free if i have insurance

Today my sister cracked my ipad 2 and i need help!!!

Is your insurance Apple Care +?
Apple's Limited Warranty http://www.apple.com/legal/warranty/ for iPad excludes coverage for damage resulting from accident, disassembly, unauthorized service and unauthorized modifications.
The warranty will apply to the country of purchase. And if there is a problem needing repair you have to return it to the country of purchase.
Out-of-Warranty Service
If you own an iPad that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will replace (Apple doesn't repair) your iPad with an iPad that is new or equivalent to new in both performance and reliability for the Out-of-Warranty Service fee listed below. (The replacement will most likely be a refurbished iPad in a brown box, however, it has a new screen, back and battery.)
iPad model
Out-of-Warranty Service Fee
iPad mini
$219
iPad 3rd, 4th, Air
$299
iPad 2, iPad
$249
A $6.95 shipping fee will be added if service is arranged through Apple and requires shipping. All fees are in US dollars and are subject to local tax.
Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPad that has failed due to contact with liquid may be eligible for out-of-warranty service. See http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
You may can get the iPad repaired at 3rd party repair sources for less $, however, any remaining Apple warranty will be voided.
iCracked - Broken iPhone, iPod or iPad
http://www.icracked.com/
iReVamp Electronics Screen Repair ($99)
http://www.irevampelectronics.com/ipad-2-broken-glass-screen-repair.html
iPad Repair & Screen Replacement Services
http://www.ifixyouri.com/16-ipad-repairs
RepairZoom iPad Repair
http://www.repairzoom.com/ipad-repair.html
Mission Repair
http://www.missionrepair.com/Apple_iPad_Repair_Services_s/431.htm
iGadgetResQ
http://www.igadgetresq.com/ipad-repair/
Do It Yourself iPad Repair
http://www.ifixit.com/Device/iPad
 Cheers, Tom

I have just put an audio book into my iTunes music library. When I tried to transfer it to my iPod shuffle it rearranged the tracks so that they are in the wrong order. How can I put them in the order they appear in the book?

I have just put an audio book into my iTunes music library. When I tried to transfer it to my iPod Shuffle it put the chapters in the wrong order i.e. Chap 1, Chap 10, Chap 11 etc. rather than Chap 1, Chap 2, Chap 3 ... How can I get it to put them in the order they appear in the book?

First, we need to know if the audiobook chapters are being treated by iTunes as music files or as audiobooks. If they are not audiobooks purchased from the iTunes store, they might be getting "shuffled". You will need to look at "File" - "Properties" (I think - I don't use iTunes under Windows - or right-click on the file and choose "properties") and look at the media type. If it is "Music", change it to "Audiobook". If this is not the problem, or does not fix anything, please post back.
Actually, looking at your post again, a second thought occurs to me - assuming there are less than 100 chapters in the book, just renaming them with a leading zero on the first nine chapters might do it. A computer will alphabetically sort filenames in the order you quote (1, 10, 11, 12, 13, ... 2, 21, etc.) but a leading zero will fix that (01, 02, 03 ... 10, 11, 12)

I'm new to apple and have just put a mini cd in my imac and it wont eject....please help

i'm newt to apple and have just put a mini cd in my imac and it wont eject.....help

As you've already found, you can't use mini cds in slot-loading drives (which is what Apple uses, as well as many PCs now).
Here's a link to another message board thread that might help you.
http://forums.macrumors.com/showthread.php?t=406613

HT204088 i have just put a £50 voucher onto my itunes account but when i have went to my apple tv to rent a movie it says i have to verify the voucher does anyone no how to do this please

i have just put a £50 voucher onto my itunes account but when i have went to rent a movie on apple tv it says i have to verify the voucher does anyone no what to do please

Hey there Kenspendiff,
It sounds like you added credit to your iTunes Store account but in iTunes Store on the Apple TV you are being prompted for a verification. I would start by double checking that the gift has been redeemed to your account with this article either on your computer or iOS device:
iTunes Store: iTunes Gift balances
http://support.apple.com/kb/ht5035
If so, then Restart the Apple TV:
Apple TV: How to restart your Apple TV
http://support.apple.com/kb/ht3180
Restart your Apple TV by selecting Settings > General > Restart.
If the issue persists, would you mind elaborating what the message says word for word?
Thank you for using Apple Support Communities.
Cheers,
Sterling

My macbook pro is still under warranty. I have just put it into Mac 1 to be repaired because I had the folder with the dreaded Question mark on it....new hard drive. I was told that if I wanted my data retrieved, I would have to pay $445 p/h. Ahh!!!

My macbook pro is still under warranty. I have just put it into Mac 1 to be repaired because I had the folder with the dreaded Question mark on it....new hard drive. I was told that if I wanted my data retrieved, I would have to pay $445 p/h. Ahh!!! Shouldn't that be covered by warranty?

My newest Mac just did the same "folder of death" dance. It's too late for you now, but you might consider a passport backup drive.You can get 2&3 T-bytes now fairly reasonably priced. A given with computers is they will crash, just a question of how bad and when, so you can be prepared for the next time.

I have just put a link to my web site but it does not appear while using Firefox but it does if using Internet explorer or Chrome why would this be?

I am using Window 7 I have just put a link to my web site but it does not appear while using Firefox but it does if using Internet explorer or Chrome why would this be?
It does appear on a friend's computer using Firefox.
Barossa Vintage Festival ... this is the missing link on my computer just under the link named ... Autumn photo collection

No problems here with the tree links:
View photos
Friends gather for breakfast
Friends take an Autumn drive
Photos of the Barossa Festival
Reload the web page and bypass the cache.
* Press and hold Shift and left-click the Reload button.
* Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
* Press "Cmd + Shift + R" (MAC)

I have just upgraded to OS X Mavericks. It wanted me to upgrade my 20000 photos before the New iphoto could use them. I did. 43.6GB of photos became 1.8GB of very small photos of arounf 178KB instead of 2.5MB. Can't do anything with them. Help?

I have just upgraded to OS X Mavericks. It wanted me to upgrade my 20000 photos before the New iphoto could use them. I did. 43.6GB of photos became 1.8GB of very small photos of arounf 178KB instead of 2.5MB. Can't do anything with them. Help?

The obvious and simple solution is to restore from the back up you made before upgrading.
Other than that you'll need to give us a lot more detail. Mavericks doesn't ask you to upgrade your Photos, upgrading to a later iPhoto asks you about upgrading the Library. Where is the library? What version were you upgrading from? Anything else you can tell us that might help understand the problem you're having.

HT201209 I have just put a $25 credit on my itunes acct. I previously had my credit charged one it doesn't acknowledge my $25 credit only asks for credit card info. Is there something I have to do to charge my gift card?

II have just put a $25 credit on my itunes acct. I previously had my credit card charged now it doesn't acknowledge my $25 credit only asks for credit card info. Is there something I have to do to charge my gift card?

How much is the cost of what you wish to buy? The credit is used first and credit card info wouldbe requested for any outstanding balance. The US store prices do not reflect the local sales taxes that are added in the final steps of the purchase transaction.

Does iphoto's ibook not ship internationally? I am currently in Hong Kong and have just put a book together that I would like to buy.

Does iphoto's ibook not ship internationally? I am currently in Hong Kong and have just put a book together that I would like to buy. ibook not letting me put in international address and shipping info seems to suggest US only. I find this hard to believe. The Apple Store in Hong Kong is the size of Manhattan. Well almost!

Don't forget (from Payment & Pricing - Apple Store (HongKong)):
Credit cards accepted
Apple is unable to accept credit, debit, or check associated with a billing address outside of Hong Kong.
Not only do you need to select the Hong Kong Print Store but use a credit card with a Hong Kong billing address.
Happy Holidays

I have just put a usb into my mac.How do I transfer something from google drive to my usb?

I have just put a usb into my mac.How do I transfer something from google drive to that usb?

Manually download a file to your computer:
https://support.google.com/drive/answer/2423534?hl=en

I have just put a screen protector on my iphone 4 and where there was something on the film it seems to have eaten into the screen. is there a way to clean these marks off

Help,
i have just put a screen protector on my iphone 4 and where there was something on the film it seems to have eaten into the screen. is there a way to clean these marks off?

I wouldn't worry. Assuming you haven't hacked the phone you cannot have installed any viruses or spyware just by clicking a link in an email. Sounds like the page you accessed could not be read on the phone anyway, or it was just a dead link.

HT1338 I have just put a small dent in my sons Mac Pro13. I feel terrible. Can I get a new skin for it?

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