HT1338 i have Mac OS X, I always try to update but it has no available updates..?? How can I update my software?

I want to get an earlier sofware version, but dont know how

Upgrade Paths to Snow Leopard, Lion, and/or Mountain Lion
You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99. To access the App Store you must have Snow Leopard 10.6.6 or later installed.
Upgrading to Snow Leopard
You must purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.
     Snow Leopard General Requirements
       1. Mac computer with an Intel processor
       2. 1GB of memory
       3. 5GB of available disk space
       4. DVD drive for installation
       5. Some features require a compatible Internet service provider;
           fees may apply.
       6. Some features require Apple’s MobileMe service; fees and
           terms apply.
Upgrading to Lion
If your computer does not meet the requirements to install Mountain Lion, it may still meet the requirements to install Lion.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
     Lion System Requirements
       1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
           or Xeon processor
       2. 2GB of memory
       3. OS X v10.6.6 or later (v10.6.8 recommended)
       4. 7GB of available space
       5. Some features require an Apple ID; terms apply.
Upgrading to Mountain Lion
To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase and download Mountain Lion from the App Store. Sign in using your Apple ID. Mountain Lion is $19.99 plus tax. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
     OS X Mountain Lion - System Requirements
       Macs that can be upgraded to OS X Mountain Lion
         1. iMac (Mid 2007 or newer)
         2. MacBook (Late 2008 Aluminum, or Early 2009 or newer)
         3. MacBook Pro (Mid/Late 2007 or newer)
         4. MacBook Air (Late 2008 or newer)
         5. Mac mini (Early 2009 or newer)
         6. Mac Pro (Early 2008 or newer)
         7. Xserve (Early 2009)
     Are my applications compatible?
         See App Compatibility Table - RoaringApps.
     Am I eligible for the free upgrade?
         See Apple - Free OS X Mountain Lion upgrade Program.
     For a complete How-To introduction from Apple see Upgrade to OS X Mountain Lion.

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I always have trouble with my mailbox. It is always asking for my passwords but everything has been verified. How can I get it to stop doing it and start working????

I always have trouble with my mailbox. It is always asking for my passwords but everything has been verified. How can I get it to stop doing it and start working????

There is only one thing that happens -- the Server does not respond.
Your mac concludes that you must have entered the wrong password. That may happen once, but then other issues become more likely, and it keeps asking for a new password.
Sometimes the Server is down for maintenance. Sometimes something is configured wrong. Some services do this on purpose to get you to use WebMail (pick up your Mail with your Browser) so they can show you some ads.

I have music that is playing within the iTunes program, but not on my iPod. How can I fix this?

I have music that is playing within the iTunes program, but not on my iPod. How can I fix this?

Skipping songs
The iPod seems to fail to play all of the occasional track that iTunes, and indeed other PMPs, are happy to play. There is probably some minor technical error in the internal structure of the file which is normally ignored by other playback software but causes the Classic to bail out.
If you use Windows you may like to try scanning the files with MP3Validator which can find & fix some internal MP3 errors.
Some users have also suggested that completely removing all id3 tags and then replacing the information can be a solution. This can be achieved in iTunes by selecting an affected track, right/control clicking and using the option Convert id3 tags> None. Since some files may mistakenly have more than one tag you may need to repeat this action. Once you have confirmed that no tag is present you can replace the tag information using Convert id3 tags > V2.3 (I believe it is recommended to avoid using V2.4).
Personally I have found files for which these solutions don't work. In this case the workaround is either to re-rip the tracks or get iTunes to re-encode the file, e.g.convert AAC to MP3 or vice versa and sync the newly encoded file to the iPod instead. Because transcoding will cause a loss of fidelity you should keep your original file so that if a future iPod firmware resolves this issue you can put your original files back onto the iPod.
tt2

I am trying to buy an album, but my apple ID has been disabled. I have changed my password, but that has not helped. How can i get my apple ID re-instated?

I am trying to buy an album, but my apple ID has been disabled. I have changed my password several times, as instructed, but that didn't help. How can I re-enable me apple ID?

hi
i have same problem from few days .the coustemer support advice me to contact the apple servises in the nearest countory ( i m Naw in Iraq). but the numbers avilable ae availabe for Suadia arabea and UAE just to call from inside
any body help me by provide me number of any apple servisees i cnt reached from here Iraq ....please ?

HT1766 i have create new notes but it has disappeare all notes how can i retrieve all my notes

I have created some new notes on my new iphone 5s but it has disappeared how can i retrieve it back

Go to Settings- Notes. What is showing as the default account? If your email address, go to the desktop version of the email and check the Notes folder. Yahoo and Gmail accounts will create Notes folders. Of the setting is just the phone, there would be no way to retrieve them. If the default is I cloud, contact Apple Support.

My email does not have the correct email when i send to someone. It has my mothers. How can i fix this?

When I send an email to someone or reply to them it sends it under my mother's name. How can i fix this?

It may be that you have more than one outgoing mail account, and you're sending from the wrong one. From the Mail menu bar, select
          Mail ▹ Preferences...
The Mail preference dialog opens. Select the Composing tab from the row of icons at the top. From the menu labeled
          Send new messages from:
choose
          Account of selected mailbox
Note that this setting may have no effect if you start a new message while a VIP or smart mailbox is selected in the mailbox list. Those are saved searches, not actual mailboxes.
If the problem remains, select the Accounts tab in the preference dialog, then select the affected account in the list on the left.
In the Account Information pane, select the correct server in the menu labeled
          Outgoing Mail Server (SMTP)
If there's only one server in the menu, select
          Edit SMTP Server List...
and add a new server with the correct settings. If you're not sure how to do that, try the Mail Settings Lookup.
Another possibility is that the wrong card in your address book is selected as yours. Select your card in the Contacts application. Then select
          Card ▹ Make This My Card
from the menu bar.

HT4623 I own a pawn shop and I have some apple products that were sold to me but the are firm ware locked how can I resolve this issue

I own a pawn shop and I have a number of apple products but some are firm ware locked and iCloud locked. These item are now my property. And I need help in order to prepared them for resale?

Read this first
it will explain Activation lock
http://support.apple.com/kb/HT5818
The only way to unlock them is to have the original owner to release them ,as explained in the above document
The iPhones may have been stolen or the donors intended you to be left with a brick
There is no solution .Apple will NOT unlock them ,it is an anti theft device and since it was introduced with iOS 7 from the posts here it will be very successful at making stolen iPhones useless

I have a iPhone 4s from Verizon and clean esn but using for other carrier. How can I reset phone setting so I can get us contact setting? (My default contact setting is to Netherland.)

My contact setting is default for Netherland and want to resync with *228 but because of I'm not active account holder with Verizon, they can't reset it for me.
I bought it from other people and I checked the ESN , its clean one with no contract.
What's my option now? Can apple unlock it? I want to use it for GSM carrier.

Only Verizon can authorize it to be unlocked. If they won't, you'll have to sell it to someone who can use it.

HT5622 Hi, can you help me for my payment account? It's always show " Your payment method was declined..." How can I fix it? There's only 3 to choose fpr Visa, Master Card and Amex.. But doesn't have "None".. I can't download any apps from app store :(

Hi, can you help me for my payment account? It's always show " Your payment method was declined..." How can I fix it? There's only 3 to choose fpr Visa, Master Card and Amex.. But doesn't have "None".. I can't download any apps from app store

http://support.apple.com/kb/ht1918

On my mac when i click on pages, a new document doesn't open instantly but a window with my files open and then have to click on the left bottom new document in order to open one. How can i have directly a new document when i click on pages icon

On my mac when i click on pages, a new document doesn't open instantly but a window with my files open and then have to click on the left bottom < new document> in order to open one. How can i have directly a new document when i click on pages icon

How to open an existing Pages document?
Click Pages icon in the Dock to launch Pages.
When Pages is open, click File menu in the Pages menu bar.
Select “Open”.
When the select document dialog box opens up, highlight/select the document and click “Open”
at the bottom right corner of the dialog box.
s
https://support.apple.com/kb/PH15304?locale=en_US

HT1727 i bought some ringtones on my iPhone, later on i sync my iphone to my old computer now i have a new mac pro desktop and i only have 2 ringtones on my phone but not the rest of them how can i get them back without having to pay for them again?

i bought some ringtones on my iPhone, later on i sync my iphone to my old computer now i have a new mac pro desktop and i only have 2 ringtones on my phone but not the rest of them how can i get them back without having to pay for them again?

If you bought them on your iPad then you will need to connect your iPad to your computer's iTunes and do File > Devices > Transfer Purchases to copy them over to the Tones part of your computer's iTunes library and you can then sync them to your iPhone - ringtones are a one-time only download, so you won't be able to redownload them directly on your phone.

I have upgraded my macbook pro to Lion, using Icloud if take a photo on my Iphone this syncs to my mac however my video does not synce wirelessly from my iphone to macbook. How can I get this to do it.

I have upgraded my macbook pro to Lion, using Icloud if take a photo on my Iphone this syncs to my mac however my video does not synce wirelessly from my iphone to macbook. How can I get this to do it.

Thank for the quick response, is there any way of syncing video files wirelessly from IPhone to Macbook or can this only be done by connecting IPhone to Macbook using USB Cable.

Have loaded lion and now cant access office for mac or apple works as it says it does not support power pc applications, how can I acces them or better still reinstate them please

Have loaded lion and now can't access office for mac or apple works as it says it does not support power pc applications, how can I acces them or better still reinstate them please?

MS-Office for Mac versions 2004 and older do not run in Lion since these are PPC-apps for which Apple has dropped support.
Free alternatives to open Word and Excel files:
NeoOffice http://www.neooffice.org/neojava/en/index.php
OpenOffice http://www.openoffice.org/
Or get the 2011 MS-Office

On my Mac desktop I must have changed a setting so that now when I move the mouse the open windows fly off to the sides and I can't see them. They come back when I move the mouse, but it is so annoying. How can I make the windows not disappear like that?

On my Mac desktop I must have changed a setting so that now when I move the mouse the open windows fly off to the sides and I can't see them. They come back when I move the mouse, but it is so annoying. How can I make the windows not disappear like that?

Click on the Hot Corners.. button and look at the four definitions. In the picture below, if you moved the cursor to the right top of the screen, it would slide all the applications off the screen as you describe and show the desktop. Set it to "-" to deactivate.

I have just started using Time Machine. I was thinking about deleting old E-Mails on my Mac to clean. Does Time Machine back up the E-Mails , if so how can I find them in Time Machine ??

I have just started using Time Machine. I was thinking about deleting old E-Mails on my Mac to clean. Does Time Machine back up the E-Mails , if so how can I find them in Time Machine ??

If you back up your mac before deleting your emails, Time Machine should back up your e-mails.
I never tried this so i'm not sure to find them in Time Machine. To browse in your backups simply click the Time Machine icon in your dock. In the right bar, you can select an backup. Than you can browse in finder, in your backkup.
EDIT: Just browsed and CT above was right. This topic might help you:
https://discussions.apple.com/message/20154303#20154303

HT1338 i have Mac OS X, I always try to update but it has no available updates..?? How can I update my software?

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