HT1338 I have OS X 10.6.8 on my mac and have just downloaded 10.7.4 (needed for imovie 11) but it will not update.

I have OS X 10.6.8 on my mac and have just downloaded 10.7.4 (needed for imovie 11) but it will not update. What has happened to the downloaded update?

When you downloaded Lion from the Appstore (and paid 29$) you have 10.7.4.
After the download you will find it in the Applications folder: that is the installer ! The installer vanishes when used, thus if you want to make an installer disk (to avoid a later redownload), you should do it before you run this installer. You can use "Lion Diskmaker" for that (use a 8GB USB stick), http://www.macupdate.com/app/mac/39701/lion-diskmaker/

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I have the iPhone 4. I recently switched from PC to IMac. I am trying to sync my iPhone, but iTunes will not let me add or remove anything. Do I need to change a setting since I changed computers? Help!

I have the iPhone 4. I recently switched from PC to IMac. I am trying to sync my iPhone, but iTunes will not let me add or remove anything. Do I need to change a setting since I changed computers? I try to add songs from my music into my phone section and it will not go... Plus the playlists on my phone are not updated on my iTunes phone on my computer. Its like it never updated. What am I doing wrong??

Iphone will sync with one computer at a time.
When you sync to another it will delete the current content.
Make sure you have copied everything from your old computer to your new one first.

So, I have created my home sharing from my base computer to my laptop. On my lap top I see the tab for home sharing but it will not let me connect to my computer to share my music over. I have done everything iTunes has told me to but it still won't work.

So, I have created my home sharing from my base computer to my laptop. On my lap top I see the tab for home sharing but it will not let me connect to my computer to share my music over. I have done everything iTunes has told me to but it still won't work. Any help would make my day...

I got some more info that may help.
I put a cd on my laptop, and was able to share it to my computer... So the problem is only from my computer to my laptop. I tried the firewall thing and it did not help. I read the rest of the trouble shooting page, and nothing else applies. iTunes is an execption and already was. I can not think of anything else being my problem. Do you think I should re-install iTunes or would that be a waste of time? At this point I am about to just call Apple for some help because I am getting to stressed over this.
Thanks

I have an iPod 2nd gen, trying to get an update so I can add facebook, but it will not update. Current ver is 4.2.1 How do I get it to update?

I have an iPod 2nd gen . I have been trying to get an update to the software, but it will not update. Current version is 4.2.1 Trying to update it so I can use facebook on it, but with this version facebook will not work. Can someone help with this please.

Ipod touch 2 g does not go above ios 4.2.1 and the facebook update needs 4.3 , so there is no way to update the app.

TS1814 I have windows vista and this did not work for my ipod it still will not update PLEASE HELP!

I have windows vista and this did not work for my ipod it still will not update PLEASE HELP!
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server

Try this:
Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

TS1702 I have an iPad 1. I went to do an update on GarageBand and iBooks but it will not update. How do I return it to the original version?

I have an iPad 1. I went to do an update on GarageBand and iBooks but it will not update. How do I return it to the original version?

Well, to paraphrase the old line, "What're you gonna believe, that email or your own lying eyes?"
The first thing I'd recommend trying is to power down your iPad (press & hold Sleep/Wake until the red OFF slider appears, then slide it to shut down), and then boot it back up and try again. You're resetting a bunch of state signals by doing that and this simple action (the first of a series recommended by Apple in your Users Guide) will quite often clear up these sorts of problems.

I am trying to open pptx files on my MacBook Pro and continue to get "No Text Converter is installed for this application" even though I have dowloaded several converters that were supposed to work and I just downloaded Apache Open Office 3.4.1

I am trying to open pptx files on my MacBook Pro and continue to get "No Text Converter is installed for this application" even though I have dowloaded several converters that were supposed to work and I just downloaded Apache Open Office 3.4.1 with no luck. I am able to open docx files with the converters I have installed but not pptx files.

The PPTX file type is primarily associated with 'Power Point' by Microsoft Corporation.
This is the new format for Microsoft Office documents.
It is a combination of XML architecture and ZIP compression for size reduction.
To open Office 2008 for Mac documents (format .xlsx, .docx, .pptx) in Office for Mac 2004, you must download and install the Open XML File Format Converter. This article describes how to obtain and install the Open XML File Format Converter for Mac.
more here:
http://support.microsoft.com/kb/968200
Instead of all that, and buying OfficeMac etc...
Try to see if the FREE LibreOffice suite will open the file on your Mac.
http://www.libreoffice.org/

My iPhone 5 will not sync as i need iTunes 10.7 but this will not download as i have OS 10.5.8

My iPhone 5 will not sync as i need iTunes 10.7 but this will not download as i have OS 10.5.8

You need to upgrade your OS to this:
http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
From there you upgrade iTunes, & you'll be able to sync your phone.

I have just paid for an app but it will not download it just says theres an error try again later ive been trying it for 2 days

i have just paid for an app but it will not download it just says theres an error try again later ive been trying it for 2 days!!!

what shall i do now?

TS1307 I am holidaying in Auckland using my daughters orcon internet account for sending mail but it will not send. I am sure I am putting in the correct information but it still says orcon offline. I have spent half an hour with Orcon putting in correct

I am holidaying in Auckland using my daughter's Orcon internet account for sending mail but it will not send. I am sure I am putting in the correct information but it still says mail.orcon.net.nz(Offline). I have spent half an hour with Orcon putting in correct info. They do not know how to help me further and neither does telstra clear, my own internet provider.
Any advice appreciated.

On the Mail menubar > Mailbox, make sure Take all accounts online is selected.

I have a computer Mac, and I enter in the module, so that it can unlock, but I cant not write does not accept letters, numbers or symbols, and asks me is waiting for root device, what can I do....

I have a computer Mac, and I enter in the module, so that it can unlock, but I cant not write does not accept letters, numbers or symbols, and asks me is waiting for root device, What can I do?....

Some more details will probably be required. The OS X version will help, as a start.
If you have the diagnostics DVD disk, boot that and see if there are any errors logged.
If this is OS X that's installed on a MacBook Air that you're using, then some of the usual triggers and approaches for resolving the still waiting for root device errors are discussed here. Have a look at that, and see if something in that sequence looks familiar, whether the PRAM reset or the safe boot helps or works here.
If there's any anti-malware, I/O accellerator, antivirus tools or similar installed, get rid of it. At least for testing.
There's a mention of "other OS" in your footer. If not OS X, what is the operating system in use here? If this is some other hardware or software involved, then the triggers for this error can vary. Widely.

Have downloaded a book onto ibook on my MacPro but it will not sync to iPad?

Have downloaded a book onto ibook on my MacPro but it will not sync to iPad?

have you connected the iPad launched itunes
navigated to the iPad and clicked the Books tab
and checked the Sync Books checkbox?

I have downloaded the latest itunes for window 7 but it will not open on my computer

I have downloaded the latest Itunes software but it will not open on my computer

Try this article: TS2363
That may help it out.

I have installed Adobe flash 11.0 repeatedly and it will work for other browsers, but Moxilla will not recognize it. How do I make it detect it?

I have Windows 7 running on a new Dell Inspiron.
Whenever I use Mozilla Firefox browser - it says I do not have Adobe Flash 11.0 installed. I know I do because if I open Explorer all sites needing Adobe Flash work.
I must prefer to use Mozilla - is there a way I can get firefox to recognize the Adobe Flash I have installed?

There are 2 versions of Adobe Flash:
*an '''ActiveX version''' for IE only
*a '''Plugin version''' for most other browsers including Firefox
*On a Windows system, you should always update both individually.
'''''You do not appear to have the Plugin version for Firefox installed. ''''' If you did, in Add-ons > Plugins you would see "Shockwave Flash ''(version)''". If "Shockwave Flash" is there and is disabled, click the "Enable" button.
Check your Plugins often --> http://www.mozilla.org/en-US/plugincheck/
*only the most popular/used Plugins are known by this page
*page will detect only installed, '''''enabled''''' Plugins
'''Install or update Adobe Flash''' 
#'''Using Firefox''', go to the following link and SAVE the download to your desktop so you can find it later. Un-check any items on that page that you do not want to download (i.e., "McAfee Security Scan Plus":
#*http://get.adobe.com/flashplayer
#When the download is finished, close Firefox (File > Exit '''''OR''''' Firefox button > Exit)
#Click or double-click on the file you just saved to your desktop
#*In the installation window that appears, click the box to the left of "I have read and...." to place a check mark in the box
#*The "Install" button in the lower right corner will now be highlighted, click it.
#*The installation is quick.
#Start Firefox and test your installation here: https://www.adobe.com/software/flash/about/
#To update/install the ActiveX version for IE '''''only''''', repeat the process, '''but use IE to go to the above website'''.
'''If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.'''

I have downloaded Navfree GPS from the app store. It says that it is over 20mb so download via desktop computer. That has happened but it will not sync with the iphone but sits saying 'loading'. What can be done about this please?

I have downloaded Navfree GPS from the app store.
It will not transfer from the desktop to the iphone .
Can somebody help please?

Someone help! I dont know how to do this and please put the words into an easy way to understand because im young...

HT1338 I have OS X 10.6.8 on my mac and have just downloaded 10.7.4 (needed for imovie 11) but it will not update.

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