HT1338 I have problem in purchasing from Mac App store, it is showing installed but it is not?

Hi,
i purchase tweetboot from US Mac App store, it was successfully done and showing me infront the app that installed, but is hanging in desktop and always given me failed to install retry in purchase but i can't.

Run the 10.5.8 Combi Updater again, then reboot your Mac.
The Combo updater of Leopard 10.5.8 can be found here:
http://support.apple.com/downloads/Mac_OS_X_10_5_8_Combo_Update

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TS3297 Everytime i purchase from the apps store it always show the security questions and i cant buy the apps i want because the questions are not answerable. Pls help....

Everytime i purchase from the apps store it always show the security questions and i cant buy the apps i want because the questions are not answerable. Pls help....

I think you need to reset those questions. You'll need to call the tech support for your country, ask to be connected to the Account Security Team and then ask if they can reset the questions for you.
http://support.apple.com/kb/HE57

Mac app store say iphoto ready installed but i dont

i want buy iphoto 11 but app store say installed ready how i do for buy my upgrade iphoto , how I contac whit app store for fix my downloads

Hi and welcome.....
Quit the Mac App Store (Command + Q)
Launch iTunes. From the iTunes menu bar click iTunes/Preferences then select the Advanced tab.
Click the *Reet warnings* and *Reset cache* buttons.
Now from the menu bar again click Store / View My Account. Click: Sign Out
Now launch the Mac App Store and try purchasing iPhoto 11 again.
If that didn't help either, install the 10.6.6 combo update available here.
http://support.apple.com/kb/DL1349
Restart your Mac and try again.
If you still have problems, you can email Mac App Store Customer Service here.
Carolyn

Can't download a purchase from Mac App Store

I recently bought OSX Lion and redeemed it through the Mac App Store. When I go to my purchases, I see it there and I click the download button, but it doesn't download. The little spinning gear shows up for a few seconds in the top left corner and then it stops and nothing happens.
I currently running Snow Leopard on an old white Macbook that I got in 2007. I'm pretty sure this is the last update I can do for my operating system.
I downloaded Hands Off! but that didn't do anything, and I've tried resarting my computer but that isn't doing anything either....
Help?

I have a friend in the same boat - she just got a used Mac and I am her "helper". It's a mid-2010 iMac, on 10.6.not sure. LOL I was walking her through a purchase on the App Store and when she clicked the price and then buy/get, nothing happens. No drop down window that pops into the main window where you can enter your Apple ID or create one if you don't have one. I had her establish her Apple ID and get that party started, still nothing. Hard to find anything else out there on the web for solutions.
She's friends with the people that had the Mac before and they did do some cleaning up the hardware prior to giving it her, but nothing is obvious about fixing this issue. I asked her to double check with the friends. Glad to know that she's not the only one with this problem.

Mac app store says iwork is installed, but its not.

The Mac App store says that Pages, Keynote, and Numbers are all installed on my iMac, but when I open them, they are the previous versions. Should I delete and try to re-install? What do I do? I've already restarted. Didn't work. Suggestions?

Don't delete them. That will not help and you will find that they have more features than the new iWork apps. You can have both version on the computer. You have to have the latest version of iWork 09 for this to work.
To get the new ones.
1. log out of MacAppStore
2. Change the localized language in the System preferences> Language and Text > Text. Make sure the new language is on the top of the list
3. Restart the computer
4. Log in and open the MAcAppStore. Now you should see that you can download the new iWork apps. Do so and supply you AppleID for the appStore.
5.When done change language again in the System preferences
6. Restart the computer
7. now you should have the stripped version of iWork. The old one will still be in the application folder too.

Problem with Resuming and Installing Apps Purchased using Mac App Store

Recently I have been trying to download and install AeroFly FS which I purchased from Mac App Store (17GB) and with my internet connection it take some 4-5 days to download that.
I have 2 problems.
1) Resume download don't work if I happen to reboot my macbook pro for some reason after pausing the download before the reboot. When I reboot and try resuming the download... the resume button changes to install, and the download start afresh, I technically lost all my previous downloaded data.
2) The app was 17GB ( I guess thats the installer), and I had some 25GB left after the download completed. But it gave an error saying while installing that not much disk space. So I moved/deleted many item on my drive and got the disk space to some 37GB Free. But it was still giving the same error of not much disk space.
So, I thought the new avaialable diskspace was not accounted for. So, I rebooted the macbook. And to my agony, I found the roboot wiped out the 17GB installer I managed to download from Mac App Store.
So, far i have wasted almost more than a week trying to download and install this app. Now, I am re-downloading it for the third time.
Any Help will be highly appreciated.
Any Tips on how I can move the installer once it sdownloaded to my external HDD, and where can i find this installer which App store downloads?
Regards,
Sapam

Hi ...
37GB of free space is not enough.
Right or control click the MacintoshHD icon. Click Get Info. In the Get Info window you will see Capacity and Available. Make sure there's a minimum of 20% free disk space.
Freeing Up Hard Disk Space - Mac GuidesFreeing Up Hard Disk Space - Mac Guides
OSX Tips Where did my Disk Space go?

Logic Pro 9 not showing on "Purchases" at Mac App Store anymore

I'm planning buy a new Mac, but I have Logic Pro 9.1.8, and when I open the "Purchases" (from Mac App Store) I can not find it there any more since Logic Pro X was released. How should I proceed? I don't wanna buy the new version right now, maybe later.
Is there a nice way to backup it up and move to the new Mac? Because as I said, it's gone from my purchases since Logic Pro X was released, and I have only one Apple ID account. And even old things like the Mac OS X Lion Server I bought is there. But strangely Apple removed Logic Pro from my account "purchases"... I spend 180 bucks on that.
PS: I know that I can move it using Time Machine. But my computer is a bit messy, so I would like to install Logic Pro 9 again from the Mac App Store if it's still possible. Sometimes a fresh new install is the better way to start a new computer, because my experiences with Time Machine are that sometimes you can also migrate problems from an old to a new computer. So I would prefer some advice about how to move only Logic Pro 9 and nothing else... because the rest I can install from scratch. :-)

Hey Blueberry...
However the "hide" checkbox is right next to the download option, you probably clicked on it by accident at some point.
Interesting because I have no 'hide' checkbox.. I have to right click on the App's bar in the Purchases Tab to show a dropdown with 'Hide Purchase' instead...
Looks like this... in Mavericks... App Store version 1.3..... and 10.8.4/5 ... App Store version v1.2.2
Did they update the App at some point to remove the X?

Serial Numbers for products purchased in Mac App Store

How do I find the serial number for my Adobe product that I purchased from the Mac App store? I've reviewed the FAQ, help, and forums, but can't find an answer specific to products purchased from Mac App store. I bought Adobe Photoshop Elements 11 Editor. I want to register it with Adobe but I need the serial number. It is nowhere to be found.
Thx!

Hi. Soooo, I did contact them, because the first Adobe customer service person I chatted with told me to contact them. I sent a message to Apple support and told them that I purchased Adobe Photoshop Elements 11 from the Mac App Store, aaaaaand they told me to contact Adobe. I'm going in circles!
Apple support said that the only thing I could do was "redownload the program" and "see if it asks me for the serial number" this time. They had no idea where to tell me to look for the serial number. Incidentally, there's technically no "download" option when you purchase from the Mac App store. After you click "buy," the option that displays is simply "install." So you click on that and the program installs. When it's finished, you can launch the program and, when you do, it just opens like normal. There is no prompt to register the product or enter the serial number. But I want to register my product with Adobe.com so I can be sure to get updates on it.
Incidentally, I also already checked out the links you provided (which I did indicate in my original message). There is nothing there that gives any guidance whatsoever on where to find the serial number for a product purchased from the Mac App store. The closest option is the "store download" option, but those guidelines tell you to enter the redemption code. I was never given a redemption code. I simply clicked "buy" and then "install" and - poof! - the program was loaded on to my MacBook Pro.
Surely i am not the only person who has ever purchased Adobe Photoshop Elements 11 Editor from the Mac App store. There HAS to be someone who knows what to do here.
Thanks!

Hi ive go a ipod nano 7G and i have downloaded and game from the app store but i dont know how to put it on my ipod!

hi ive got a ipod nano 7G and i have downloaded and game from the app store on to the computer but i dont know how to put it on my ipod!
thanks!

Ipod nano 7th Gen is not compatible to any games in apps store. It is not an IOS device so no application can be installed in your nano. Cheers!

TS1702 Hi, I'm experiencing a problem with app I've just purchased from iTunes, I have tried every piece of advice from the "iOS: Troubleshooting applications purchased from the App Store" and still nothing is working. I would like to get my refund on thi

Hi, My name is Bheki Yende
I'm experiencing a problem with an app I've just purchased from iTunes, I have tried every piece of advice from the "iOS: Troubleshooting applications purchased from the App Store" and still nothing is working. I would like to get my refund on this pls.
This is an inconvenience, I don't understand why I have to contact the developer for a faulty product in your store.
I've paid iTunes to get this, so iTunes must fix this problem for me or give my money back.
Thanks

This is a user forum, you are not speaking to Apple here.
You will need to contact iTunes support here, regarding this issue. They will usually respond within 24 hours.

Hi, please how can I transfer purchases from the app store on Mac to my iPad ? I purchased keynotes, numbers ,pages and other items. I really want to have them on my iPad . Thanks.

Hi please how can I transfer purchases from the app store on Mac to my iPad . I downloaded keynotes , numbers, pages and others and will want to have them on my I pad thanks.

Apps that are written for the Mac OS cannot be used on iOS devices, such as the iPad. You can purchase the iOS versions of some of these apps in the iTunes App Store.

Thanks Neil. Though I have purchased Mountain Lion from Mac App stores before HD crash, this is not shown in the list of purchases.why?

Thanks Neil. Though I have purchased Mountain Lion from Mac App stores before HD crash, this is not shown in the list of purchases.why?
regards,
[email protected]

If you go to System Preferences > Network do you see other networks listed on the left panel? Is the lock in the lower left corner closed? If not, highlight your network, then close the lock so you block other networks.

I have a problem with your purchase from the App Store

I have a problem with your purchase from the App Store
To understand the problem as well as view images on a flow
https://www.icloud.com/photostream/#A7GI9HKK27lHY

You will need to do what it says, contact iTunes Support. These are user-to-user support forums, if you thought you were contacting Apple by posting here. Go here:
http://www.apple.com/emea/support/itunes/contact.html
to contact the iTunes Store.
Regards.

I have downloaded mountain lion from the app store on another computer. I have then gone to find it in "purchases" in the app store on my own macbook pro and it just comes up as "you have not purchased any apps" how to I get my mountain lion?

I have downloaded mountain lion from the app store on another computer. I have then gone to find it in "purchases" in the app store on my own macbook pro and it just comes up as "you have not purchased any apps" how to I get my mountain lion?

Mac App Store: Hiding and unhiding purchases
http://support.apple.com/kb/HT4928

I updated my iPad 2 OS to iOS 6.0..after that I am unable to download or update anything from the App Store. The MSG I get is "id not valid for US store. Go to Indian store for purchase"..never faced this problem earlier before the update to OS 6..help!!

I updated my iPad 2 OS to iOS 6.0..after that I am unable to download or update anything from the App Store. The MSG I get is "id not valid for US store. Go to Indian store for purchase"..never faced this problem earlier before the update to OS 6..help!!

Apple's response to my email:
"I understand that you can't update your apps using your iPad.
Apple is currently working toward a resolution for the issue you have reported. You will receive an email after the matter has been investigated and further information is available.
Thank you for your patience. Apple wants your iTunes experience to be as enjoyable as possible. Have a great day!"

HT1338 I have problem in purchasing from Mac App store, it is showing installed but it is not?

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