HT1338 I have tried to download the upgrade for months but keep getting an error message to I have go to to the apple store.  Cannot find a contact number to resolve this issue?

I have tried to download the upgrade for months but keep getting an error message to I have go to to the apple store.  Cannot find a contact number to resolve this issue?

Apple Store Tel: 1-800-692-7753
Best.

Similar Messages

  • I have never been able to upgrade my phone I always get an error message after it goes 2 hours on the computer someone told me I could do it wifi but I don't know where to go to start the download

    I have never been able to upgrade my phone I always get an error message after it goes 2 hours on the computer someone told me I could do it wifi but I don't know where to go to start the download

    Make sure you have the right system requirements before you start to update the iOS, you will need:
    Apple ID (required for some features)
    Internet access
    Syncing with iTunes on a Mac or PC requires:
    Mac: OS X v10.5.8 or later
    PC: Windows 7; Windows Vista; or Windows XP Home or Professional with Service Pack 3 or later
    iTunes 10.5 or later (free download from www.itunes.com/download)

  • Trying to download Photoshop CS3 for Mac but keep getting error message  (HTTP ERROR: 404 /support/downloads/dlm/main.jsp, RequestURI=/support/downloads/dlm/main.jsp)

    Trying to download Photoshop CS3 for Mac but keep getting error message  (HTTP ERROR: 404 /support/downloads/dlm/main.jsp, RequestURI=/support/downloads/dlm/main.jsp)

    Jessicawaters are you trying to download from Download CS3 products?  If so then please try a different web browser.

  • I am trying to update the new OS however, I keep getting an error messaging saying to have my connectivity checked since it is not connected. I ran a diagnostics test and everything passed. Any ideas on how I can to make sure a connection is established?

    I am trying to update the new OS system on my iPhone 4, however, when I connect to iTunes and try to download, I keep getting an error message that says the connection is not established. I ran a diagnostics test and everything passed, however, I'm not sure why I keep getting an error message when the software is at the end of downloading.
    Any tips?

    Disable your firewall/security software.

  • I am trying to download/install OS X Yosemite, and keep getting an "error" message

    I have an iMac with version 10.9.5 ( OS Mavericks). When I try to download the OS X Yosemite, I just get an error message and it stops downloading. Have tried about 5 times. It worked with my husbands computer, and I did the same thing, so not sure what is wrong!

    I am having the same issue. It doesn't go above the 870 MB. I was able to download Yosemite on my Mac Book Air.
    Can anyone help?

  • Im trying to upgrade to the 4.3.4 but keep getting a error message 3259 down load time out ?? can any one help

    I'm trying to upgrade to the 4.3.4 when im downloading it states that it has 32 hours download time ( has Apple cheged this )  but keep getting a timed out error message err=3259, is there anything i can do  (beside buy a mac)

    You cant try this
    Slide to Unlock Several users have been able to fix this issue by simply sliding the “Slide to Unlock” button on their iPhones before attempting the update.
    Disable antivirus software. If you are using Windows, try temporarily disabling antivirus software before applying the update.
    Disable firewall. Instructions for Windows XP, Windows Vista and Windows 7.
    Update router firmware. Check your router manufacturer’s website, and download and install any new updates for your wireless router. Alternatively, try plugging the ethernet cable directly into your computer.
    As last resort download separately 4.3.4 http://appldnld.apple.com/iPhone4/041-1923.20110715.BnATg/iPhone3,1_4.3.4_8K2_Re store.ipsw and use Shift + Restore button on itunes. Then restore your settings and etc. from backup.
    Remember to Beackup first, because Shift + Restore will make factory restore.

  • For some reason over the past two weeks any time I tried to download an app from iTunes I keep getting an error message which says "unable to be downloaded try again later.

    Hello, Over the last few weeks I have been unable to download any new applications to my iPhone five. Every time it pops up with an error message that says "cannot download at this time try again later." I don't know if I have accidentally reset something differently or just what the problem is. We had to get bank cards as a result of the "target" security breach, however our bank shows that iTunes has "pinged" our account so I know that that part of it is working. I do not understand how the cloud where perhaps it has something to do with a conflict there.
    I am bordering on the edge of real frustration can anyone please help? Kenny V.

    Hi, Kenny. 
    Thank you for visiting Apple Support Communities. 
    There are a couple things that I would recommend trying.  Try closing all open applications and power cycle the device.  Next, go through the section labeled Troubleshoot issues on an iPhone, iPad, or iPod touch in the second article below.  If the issue persists, try completely signing out of the iTunes Store on the iOS device and sign back in.  Be sure to test downloading an application after each step. 
    iOS: Force an app to close
    http://support.apple.com/kb/ht5137
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    iOS: Changing the signed-in iTunes Store Apple ID account
    http://support.apple.com/kb/ht1311
    Cheers,
    Jason H. 

  • I have windows 8, 64 bit.  I am trying to install ITunes 64 bit installer, but keep getting an error message that says a .DLL file is missing.  How can I fix this?

    After installing, whenever i try to open the application, it keeps popping up that some or the other .dll file is missing.
    When I install that particular .dll file and then again try to re open, it says that someother file is missing. It keeps
    coming all the time.

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    tt2

  • I recently upgraded to Mac OS X.  I hadn't try to access anything in iWorks 09 since the upgrade, until now.  I get an error message when trying to open any of the iWorks 09 applications.  What's the fix for this?

    I recently upgraded to Mac OS X.  I haven't tried to access anything in iWorks 09 since the upgrade, until now.  I get an error message when trying to open any of the iWorks 09 applications.  What's the fix for this?

    Follow Sonicray's advice and when you post try to give as much info about your Mac, your OS, etc... Fill out your Profile info.

  • When trying to download the new iPhone version, I keep getting an error message that my network connection has timed out.  Any ideas how to fix this?

    When trying to download the new iPhone version, I keep getting an error message that my network connection has timed out.  Any ideas how to fix this?

    This is asked and answered many time each day.  The forum search bar is on the right side of this page.
    Disable your firewall/security software and try again.

  • I just downloaded an iphoto update and when I tried to share my photos was asked for email and password.  I must have typed in the info wrong because I keep getting an error message.   I don't see how to change the info to the correct mistake..

    I just downloaded an iphoto update and when I tried to share my photos was asked for email and password.  I must have typed in the info wrong because I keep getting an error message.   I don't see how to change the info to the correct mistake..

    I too added 2nd apple ID when I tried to get Free app from apple store just to get to NONE on the credit card needed. It said it sent confirmation email to my new apple ID email that I have to confirm. Problem is I can not get to the new apple ID email account.  On my ipad it logs into my original email account and I see no where to log into another email account.  If I go to my laptop, the new apple ID I created does not let me log into email where apple said it was sent to.  It did not send to back up email account either.
    Can I log into 2 email accounts on my ipad where it says mail at bottom?
    Can I have 2 apple ids?
    If I created a 2nd apple id to get to NONE on credit card needed, can't I log into it also on another laptop in gmail?
    (won't let me)
    If I used my original apple id I created when I got my new ipad, it will not let me get free app without credit card, there is no where it says NONE needed. I am too new to apple to start with credit cards etc until I get use to it.

  • TS3212 Still unable to download itunes to my pc. Tried with IE, Mozilla and Google Chrome. Keep getting an error message :"Windows cannot open itunes.exe the file is corrupt contact support."previous itunes files were wipped out by "disk cleaner." Any hel

    Still unable to download itunes to my pc. Tried with IE, Mozilla and Google Chrome. Keep getting an error message :"Windows cannot open itunes.exe the file is corrupt contact support."previous itunes files were wipped out by "disk cleaner." Any help??
    Please!
    Thanks!

    If anyone is reading this still looking for what caused the issue and how to fix it here is what I discovered.
    The antivirus program our company uses, Bitdefender Antivirus Plus, was causing some of the PDF files not to open. After troubleshooting the different modules and settings the culprit was..
    Scan SSL in Privacy Control Settings. Turning it OFF solved the problem and all the PDF files that previously would not open now open just fine. This issue has been sent to Bitdefender for them to review. If you use a different antivirus program and are having this issue try locating the Scan SSL setting and see if turning it off solves the problem.

  • When trying to add music to a slide show from my PC to TV through Apple Tv the photos are fine but I get an error message that says the music cannot be downloaded.

    When trying to add music to a slide show from my PC to TV through Apple Tv the photos are fine but I get an error message that says the music cannot be downloaded.

    Because the location for each song in your library is on your hard drive.  If the hard drive isn't there, how can iTunes play it?
    You'll have to move/copy the music from your hard drive to your computer's hard drive.
    Basically, EASIEST way to do all this, if you don't care about your play counts, etc...
    -Delete EVERYTHING from iTunes, so that your library is now empty.
    -Go to "Advanced" inside of the "Preferences" window, found in the "Edit" drop-down.  You can also access Preferences by pressing Ctrl+, (Press Ctrl and the comma key)
    -Change your iTunes Media Folder Location to something simple, but on your computer. I use C:/iTunes.  Make sure "Keep iTunes Media Folder Organized" and "Copy files to...." are both checked.  You can close Preferences now.
    -Now, drag and drop your music from your hard drive into your iTunes library.  iTunes will automatically add the music to your library, as you would expect, and also creates a copy of each file to place into that iTunes Media Folder you just created.
    Shouldn't have any more problems...

  • For the first time, I'm trying to use adobe premiere elements10 that came with my pc Windows 8. I created a single project, saved it but cannot open it. My pc shows the file I created but I get an error message that says this type file is not supported or

    For the first time, I'm trying to use adobe premiere elements 10 that came with my pc Windows 8. I created a single project, saved it but cannot open it. My pc shows the file I created but I get an error message that says this type file is not supported or the codex is not installed. As a test, I created another very small project and get the same error message, when I try to open it. Pls give me a simple answer, a refund or a phone

    mike frischenmeyer
    What computer operating system is your Premiere Elements 10 running on? And, what video card/graphics card does that computer use?
    Is this the first time you are using Premiere Elements 10 or have you worked with it before successfully? There is no easy solution until we
    know the details and troubleshoot to determined what caused the problem.
    1. Can you open a new project?
    2. After you saved/closed the problem project, did you move, delete, or rename any of the files/folder that were related to the source media
    for that project?
    3. Please review the Adobe document on troubleshooting damaged projects.
    Troubleshoot damaged projects | Adobe Premiere Elements
    4. What are the steps that you are using to reopen this saved closed project.
    a. File Menu/Open Project/Name of Project
    b. Other
    Please review and consider and then we can decide what next based on your further details and results..
    Thank you.
    ATR

  • I just did the recent upgrade and now I keep getting an error message when I try to open a book on my Kindle app, I have deregistered the app and reloaded and the same thing happens, does anyone know how to fix?

    I just did the recent upgrade and now I keep getting an error message when I try to open a book on my Kindle app, I have deregistered the app and reloaded and the same thing happens, does anyone know how to fix?

    You are seeing the message because the new AirPort Extreme has some specific System Requirements:
    http://www.apple.com/airport-extreme/specs/
    Setup and Administration
    iPhone, iPad, or iPod touch with iOS 5 or later and AirPort Utility 1.3
    Mac with OS X Lion v10.7.5 or later and AirPort Utility 6.3
    AirPort Utility 5.6.1 in Snow Leopard may or may not work correctly with the new Extreme for all functions. As long as things are working OK for now, you can probably leave them "as is" and wait for another Mavericks update to fix some issues before you "upgrade".
    If you have an iPhone or iPad, you could use that to administer any settings changes on the new Extreme.

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