HT1338 I have version OS X 10.6.8, should I update software with Lion or Mountain Lion ??

I have version OS X 10.6.8, should I update software with Lion or Mountain Lion ??

Read this for apps that are lost whe you go to Lion: http://roaringapps.com/apps:table
But you have more options that you suspect, I think.
You can clone (CarbonCopyClone, $40 download) your drive to an external. This is wise before any upgrade to be able to recover if the upgrade fails.
But also you can keep a SnowLeopard external drive to run your older apps and to preserve your "fallback" in case you decide to go back (I am *not* bashing Lion or ML, just saying some people do want to go back).

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I cannot get itunes to update. I have version 10. When I either 'check for updates' or try and update thru the apple menu, it doesn't update.

I cannot get itunes to update. I have version 10. When I either 'check for updates' or try and update thru the apple menu, it doesn't update. What should I do?

Hi gnaksung,
Thanks for participating in the Apple Support Communities.
It seems like you're trying to update iTunes 10 on your Mac, but the update options are not working.
You may find the troubleshooting tips and download method in this article helpful with updating iTunes:
Troubleshooting iTunes installation on Mac OS X - Apple Support
If you're currently using OS X 10.6.8, see this link for the iTunes 11.4 download, which is the latest version that can be installed:
iTunes 11.4 for OS X 10.6
Sincerely,
Jeremy

HT5167 I have version 10.6.8, how do I get to OS X Lion v10.7.4?

I have version 10.6.8, how do I get to OS X Lion v10.7.4? It won't download.

If you go to the Purchases tab in the App Store, do you see Lion listed there? If so, does it show a progress bar, or something else? If it says there was an error, you may need to restart the download. Note that you need to keep your Mac on and awake while downloading... you may want to go to System Preferences -> Energy Saver and set it to sleep "never." Make sure your MacBook is plugged in, of course, and that you change the sleep settings in the Power Adapter tab, not for the battery.

Why should I update and buy Lion 10.7 when I already have 10.6.8?

I am currently running 10.6.8 Lion and am wondering the advantages of updating to Lion 10.7? I have been reading online about the differences and difficulties in the update and have come to this point. Other than some increases in performance and to the GUI what truly are the advantages to the update. Please advise

Honestly, I have had no issues with Lion, but as I was a seed test member I was running it for sometime before the public release (although I never had a problem installing/updating as the beta progressed either).
But it is really a matter of choice, and if you are happy with 10.6 then there is nothing compelling you to upgrade. If you want iCloud services in OS X, you have to upgrade, but if those are not important to you, then that is moot.
The interface is changing (will even more so in Mtn.Lion) to try to merge things more seemlessly with iOS - some people like that, some do not and for some I think it is just they do not like change, period.
Have you been to an Apple Store and really played around with Lion yet? If not, I'd start there (or a Best Buy or somewhere with hands on display machines), see what you like, what you don't, what you might use that you cannot use now, so on.
There are also changes "under the hood" to really move fully into a 64-bit OS environment, but for many folks they will not be able to take noticeably advantage of that as their 3rd party software is not 64-bit yet, or they simply do not work with large enough files to see the benefit of 64-bit in any noticeably way (and don't even get me started about so-called 64-bit versions of things that still have idiotic legacy hard coded limits *cough* MS Excel *cough*).

I have 2nd generation apple tv, and this has always worked well with Lion, have now upgraded to Mountain Lion, and now can not connect to itunes, all other things work, can buy or rent films.

I have 2nd generation apple tv, and this has always worked well with Lion, have now upgraded to Mountain Lion, and now can not connect to itunes, all other things work, can buy or rent films, but can not listen to my music or show photos. Can anybody help please?

I have 2nd generation apple tv, and this has always worked well with Lion, have now upgraded to Mountain Lion, and now can not connect to itunes, all other things work, can buy or rent films, but can not listen to my music or show photos. Can anybody help please?

HT1338 I have version 10.5.8, but want to install new printer that requires 10.6 or higher. It states my software is up to date. I have tried to download higher updates, but says not compatible. Do I have to buy new software or can I update?

I have version 10.5,8 and want to install a new hp photoshop 5520. It states I need 10.6 or higher? Can I download or do I need to buy snow leapard or mountain lion?

If you're using a PowerPC Mac, it's already running the highest OS version it can.
If you're using an Intel Mac, phone the online Apple Store and order a Mac OS X 10.6 DVD.
(70537)

HT1338 I have version 10.6.8.Can I just download a later version to give Icloud.

I have version 10.6.8 and I understand to utilise Icloud I need to upgrade. I have downloaded Mountain Lion v 10.8.2 which I think is wrong CanI just undelete
and then update to a later version which will give me Icloud....?
Hardware Overview:
Model Name:          iMac
Model Identifier:          iMac10,1
Processor Name:          Intel Core 2 Duo
Processor Speed:          3.06 GHz
Number Of Processors:          1
Total Number Of Cores:          2
L2 Cache:          3 MB
Memory:          4 GB
Bus Speed:          1.07 GHz
Boot ROM Version:          IM101.00CC.B00
SMC Version (system):          1.52f9
Serial Number (system):          W80181N95PC
Hardware UUID:          B8BCF0C5-0A29-5DD4-875D-DE136B18D8A8

Note your PPC based software that was running under Rosetta will no longer run in 10.7 or 10.8
check here before you burn.
http://roaringapps.com/apps:table
Also you should Carbon Copy Cloner your 10.6 boot drive to a blank external Disk Utility GUID OS X extended J formatted drive BEFORE you upgrade to 10.8, because it's really hard to go back to 10.6 manually.
With a clone you can hold option keyy down, boot off the clone, erase the entire drive and reverse clone 10.6 back on just like it was.
Most commonly used backup methods
How to revert your Mac to Snow Leopard

HT1338 I have version Mac OS X 10.5.8. I no longer get software updates. What could be the problem?

I have version Mac OS X 10.5.8. I no longer get software updates. What could be the problem?

No problem. You have to pay for the next upgrades, just like you paid for the last one.
Upgrade Paths to Snow Leopard, Lion, and/or Mountain Lion
You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99. To access the App Store you must have Snow Leopard 10.6.6 or later installed.
Upgrading to Snow Leopard
You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard — Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.
     Snow Leopard General Requirements
       1. Mac computer with an Intel processor
       2. 1GB of memory
       3. 5GB of available disk space
       4. DVD drive for installation
       5. Some features require a compatible Internet service provider;
           fees may apply.
       6. Some features require Apple’s iCloud services; fees and
           terms apply.
Upgrading to Lion
If your computer does not meet the requirements to install Mountain Lion, it may still meet the requirements to install Lion.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service — this includes international calling numbers. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
     Lion System Requirements
       1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
           or Xeon processor
       2. 2GB of memory
       3. OS X v10.6.6 or later (v10.6.8 recommended)
       4. 7GB of available space
       5. Some features require an Apple ID; terms apply.
Upgrading to Mountain Lion
To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase and download Mountain Lion from the App Store. Sign in using your Apple ID. Mountain Lion is $19.99 plus tax. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
     OS X Mountain Lion — System Requirements
       Macs that can be upgraded to OS X Mountain Lion
         1. iMac (Mid 2007 or newer) — Model Identifier 7,1 or later
         2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) —
             Model Identifier 5,1 or later
         3. MacBook Pro (Mid/Late 2007 or newer) — Model Identifier 3,1 or later
         4. MacBook Air (Late 2008 or newer) — Model Identifier 2,1 or later
         5. Mac mini (Early 2009 or newer) — Model Identifier 3,1 or later
         6. Mac Pro (Early 2008 or newer) — Model Identifier 3,1 or later
         7. Xserve (Early 2009) — Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
Are my applications compatible?
         See App Compatibility Table — RoaringApps.
     For a complete How-To introduction from Apple see Upgrade to OS X Mountain Lion.

I have version 10.5.8 and I can't seem to install Lion

I need some help. I have Lion on a usb stick and i'm trying to install it to my OS X 10.5.8 but it keeps telling me I cannot use this version of OS X with Lion istall. Please Help!~

Phoenix,
Like the others mentioned you need the 10.6.8 version to do an upgrade over your existing OS.
Have you tried a clean install after backing up your data and erasing your HDD? I'm assuming your hardware qualifies. If your USB stick is bootable you could do a clean install with it. Or if you have the InstallESD.dmg file, burn it to DVD and perform a clean install.

HT1338 I have 10.5.8 at present I want to update the software. How should I go about it?

I have 10.5.8 at present I want to update the software. How should I go about it?

Welcome to Apple Support Communities
http://support.apple.com/kb/sp575 If the Mac is compatible, call Apple to buy Snow Leopard. Insert the disc and upgrade Mac OS X. Then, go to  > Software Update.
http://www.apple.com/osx/specs If your Mac is supported, open App Store and purchase OS X Mountain Lion. See if your programs are supported > http://www.roaringapps.com

HT1338 I have a Mac Pro (Late 2006). Will I be able to upgrade to Mountain Lion?

I have a Mac Pro (Late 2006). Will I be able to upgrade to Mountain Lion?

No.
From
http://www.apple.com/osx/how-to-upgrade/
Your Mac must be one of the following models:
    iMac (Mid 2007 or newer)
    MacBook (Late 2008 Aluminum, or Early 2009 or newer)
    MacBook Pro (Mid/Late 2007 or newer)
    MacBook Air (Late 2008 or newer)
    Mac mini (Early 2009 or newer)
    Mac Pro (Early 2008 or newer)

My 2004 version of Microsoft Word, Powerpoint and Excel aren't compatible with Lion. What are the alternatives?

Do I upgrade my Microsoft Office Suite or purchase the latest iWork? Wish I hadn't switched to Lion.

Yes, unfortunately the Lion installer doesn't forewarn you that this will happen and unless you're a total Mac-head who keeps up with the Apple news, you may not have been aware of it.
You have the option of going back to Snow Leopard, or going with one of the options suggested by Niel.
I wouldn't myself recommend iWork, mainly because it now comes with Lion's new Autosave/Versions feature, which is a whole new nightmare on its own. Luckily (for me) I have an old version of iWork that doesn't save anything unless I tell it to.
But I'm personally very happy with Office 2008, which I think is better than Office 2011. So it isn't only Apple that releases new versions of things that are worse than the previous version (which is what I think of Lion).
I went back to Snow because at the moment Lion isn't helping me get my work done - it's strewing obstacles in my path.
If you get Office 2008 it will run on both Snow Leopard and Lion.

HT1338 Still have os x 10.5.8 How do I update to a newer version to run new itunes. And is it safe

Can I safely update to a newer version and if so which one. I currently am running os x 10.5.8 and can not load the new itunes for my sons new ipad mini. Don't want to mess up my computer by trying to download something that I can't

Start by checking if you can run Snow Leopard:
Requirements for OS X 10.6 'Snow Leopard'
http://support.apple.com/kb/SP575
OS 10.6 Snow Leopard is once again available from the Apple Store:
http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
and in the UK:
http://store.apple.com/uk/product/MC573/mac-os-x-106-snow-leopard
but nobody knows for how long it will be available.
To use iCloud you have to upgrade at least to Lion, but some functions are only available in Mountain Lion:
http://support.apple.com/kb/HT4759
You can also purchase the code to use to download Lion (Lion requires an Intel-based Mac with a Core 2 Duo, i3, i5, i7 or Xeon processor and 2GB of RAM, running the latest version of Snow Leopard), or you can purchase Mountain Lion from the App Store - if you can run that:
http://www.apple.com/osx/specs/
When you have installed it, run Software Update to download and install the latest updates for Snow Leopard.

I have version 3.5.1, and it doesn't update when I open "About Mozilla Firefox" under the Firefox tab, why?

I have a MAC, I was using OS X Leopard & Firefox wouldn't update because the OS was out of date or something to that effect. I've upgraded to Snow Leopard 10.6.8 and Firefox still hasn't updated. And there are sites I can't access until Firefox is updated and some sites I can't access using Safari! So I have to go back & forth, not fun!!

Hi Need2no
1. Download a copy of the latest firefox from http://www.mozilla.org/en-US/firefox/all.html
2. '''Trash''' the current Firefox application to do a clean install.
3. Install the version that you have downloaded.
Do not select to remove your personal data, your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks or other personal data.
see also: [https://support.mozilla.org/en-US/kb/install-firefox-mac?redirectlocale=en-US&redirectslug=Installing+Firefox+on+Mac#os=mac&browser=fx19 Installing Firefox on Mac]
thank you

HT1338 i have a mac book pro and, a i cant update my flash player ,why?

every time iwant to see a video on line ,icant it says ihave update my flash player.but then after iget the sofware that this mac itsnot compatibleor i dont know what that means .can somebody give any advise or input on this pls, i really apprecciateit if u would thankx.

It's because your OS 10.4 version is so old that you can't run the latest version of Flash. You are not even running the latest version of Tiger OS 10.4, which is OS 10.4.11.
Don't know if this hack will work on your Mac since it has an Intel processor. But you can try it.
http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html
 Cheers, Tom

HT1338 I have version OS X 10.6.8, should I update software with Lion or Mountain Lion ??

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