HT1338 I haveolder Mini and upgraded it toSnow Leopard 10.6.3 and now can no longer burn dvd? Try to use support and Apple does not reconize computer ser. number?
Upgraded Mini from 10.3 to Leopard 10.6.3 and now my dvd drive does not work properly.
It will not let me burn anything..
I posted the wrong link, I apologize.
http://forums.adobe.com/thread/636176?tstart=0
This contains the info i was referring to.
Brent
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I can no longer burn DVDs since the upgrade - help!
Ok, new problem for me with my iMac and Lion.
I did the upgrade, and all weekend I've been trying to get some DVD's to burn to backup my photo library.
The seem to burn ok, but fail on the Verify step and the message indicates (roughly) "verify failed, disc may be unstable"
It ejects, and I can't put it back in and do anything with it.
These are DVD +R...they were working before the upgrade.
How can I troubleshoot this?I habe the same problem and cant find a helpful post on the web!
How can i get it back to work??? -
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I have just bought a new computer and downloaded itunes. I plugged in my iphone and upgraded to the newest itunes/ synched etc. Now have no music or apps on the phone. Contacts, texts, photos all fine. Just all itunes content that is missiing. It isn't showing in my itunes account on my computer or on my phone. Any idea how to get it back? (No point synching with itunes on my computer as it isn't there either!)
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If you are no longer going to use the old computer you should open up iTunes on the old computer and use the menu to deauthorize it. Be sure to use the same iTunes menu on your new computer to Authorize the new one. -
I’m unable to write/burn a CD-R (Verbatim) from a playlist after upgrading to iTunes 12.0.1.26. I get error 4000. I can however write/burn a CD from Windows Explorer and CDBurnerXP v4.5.4.5143 – which implies the device is working OK – and only fails when I write from iTunes. The drivers are up to date
Microsoft Windows 7 x64 Business Edition Service Pack 1 (Build 7601)
Dell Inc. Latitude E6420
iTunes 12.0.1.26
QuickTime 7.7.6
FairPlay 2.7.39
Apple Application Support 3.1
iPod Updater Library 12.0
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 8.0.5.6
Apple Mobile Device Driver 1.65.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 3.06.0.2770
Gracenote MusicID 3.06.0.2770
Gracenote Submit 3.06.0.2770
Gracenote DSP 3.06.0.2770
iTunes Serial Number 756D13C00C3583C8
Current user is not an administrator.
The current local date and time is 2015-01-13 14:47:35.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
Intel Corporation, Intel(R) HD Graphics Family
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 12.0.1.26 (x64) is currently running.
iTunesHelper 12.0.1.26 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
LowerFilters: SbCeCd (3.2.6.3),
UpperFilters: GEARAspiWDM (2.2.3.0),
F: HL-DT-ST DVD+-RW GU40N, Rev A103
Drive is empty.
The last failed audio CD burn had error code 4000(0x00000fa0). It happened on drive F: HL-DT-ST DVD+-RW GU40N on CDR media at speed 24X.
F: HL-DT-ST DVD+-RW GU40N, Rev A103
Audio CD in drive.
Failed Reading table of contents, error 4000.
Check the website of your computer or drive manufacturer to verify that you have the latest firmware for your CD / DVD drive.
Audio CD reading failed. Error Code: 87 87 87 87 87 87 87 87 87 87 87 87 87 87 87 87 87 87 87 87.
iTunes cannot play or import music from a CD in this drive. The drive may need a firmware update. Check with the manufacturer.
Get drive speed failed. Error Code: 4000.
The last failed audio CD burn had error code 4000(0x00000fa0). It happened on drive F: HL-DT-ST DVD+-RW GU40N on CDR media at speed 24X.Hi iTunes-1,
Welcome to the Support Communities! The error message you posted indicates a possible firmware update is needed for iTunes for Windows to work with your CD drive.
iTunes for Windows: Updating the firmware on your CD or DVD drive - Apple Support
http://support.apple.com/en-us/HT201852
Having outdated firmware can cause issues using CDs and DVDs with iTunes for Windows. Firmware is a type of software stored in a chip in hardware that can sometimes be updated.Identifying drives and firmware versions
To run CD Diagnostics, follow the steps in this document.
After following the steps to run CD Diagnostics linked above, look at section three to find out more about your optical drive(s).
Here is an example of what section three might look like:
In this example there are two drives. Drive E is a Samsung DVD-ROM drive with a model designation of SD-616 that has firmware version F000. Drive F is an NEC drive with a model designation of NR-7900A that has firmware version 1.08.Updating the firmware
If the optical drive you are using came with your computer, check with the support site for your computer for a firmware update. Typically you will need to go to the support website for the computer maker and click on a "downloads" or "updates" link, and then enter your computer model designation and operating system version to see what updates are available. Then look through the available updates for a firmware update for your optical drive. Download the updater and run it. If you need assistance applying the update, contact the maker of your computer.
If the optical drive you are using came as a separate part (was not included with a computer), check the support site for the drive maker for a firmware update. Sometimes the manufacturer is not clear in the CD Diagnostics results. In that case, you may just have to search the Internet for the drive model designation. You can usually find out who made the drive by looking through the results of such a search. Once you have identified who made your drive, go to the support website for that company. Look for a "downloads" or "updates" link, and then enter your optical drive model designation. Download the updater and run it. If you need assistance applying the update, contact the maker of the optical drive.Verifying that the firmware was updated
Run CD Diagnostics again.
Examine the CD Diagnostics results. The firmware version for the drive should be the new version.
Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Risks are inherent in the use of the Internet. Contact the vendor for additional information.
Last Modified: Nov 8, 2014
Also, you mentioned that you have been successful burning a CD with the Windows OS. Make sure that you have closed all software programs that can access the CD burner so that there isn't a conflict for the drive. Sometimes chaning the burn speed from "maximum" to 8x can also help in this situation.
I hope this information helps ...
- Judy -
After a hard-drive crash, Pages application was brought over from the old hard drive, and upgraded to snow leopard. However, Pages would not launch. I do not have the disks and the computer was given to me by my son with iWork 08 installed, so I do not have the ability to re-install using Purchases. I re-installed the update 3.0.3, which I already had, but thought it worth a try. That enabled Pages to launch, but it will not open a new or old document. I can see in preview the document, but it will not open. Any suggestions besides repurchasing Pages. I've just put out a lot of money for a new hard drive and retrieval of apps and docs from the old hard drive and would like not to have to put more money in it.
Thanks for any suggestions.You can not simply drag over Pages, particularly if it was perhaps damaged in a crash.
As it was only Pages '08 it may be time to upgrade to Pages '09 from the App Store. It is not that expensive and will allow you to install it on any Mac sharing the same Apple I.D. and protect you from a repeat of this problem.
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I tried to download OS X Mavericks v 10.9.2 into my iMAC purchased on June 25, 2007 and upgraded to Snow Leopard 10.6.8 When I tried to download OS X Mavericks v 10.9.2 into my iMAC, the message came up that it cannot be installed in my computer. Why?
Because there is a flaw in the App Store that gives you an alert you can never ever get rid of telling you to download Mavericks, even though when you click it then tells you your machine is too (I have to say 'darn' here because Apple automatically astersiks out the first word I used that also begins with d and is four letters) old. So you have to live with that little "1 update available" alert, though in reality, you cannot install it. You can imagine that either it is a sinister plot to wear away at you to buy some new hardware, even though yours is working just fine, or that it is a programming error Apple just doesn't care enough about to correct.
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Macbook air Wi Fi and sound stops every time it goes to sleep. i have to restart it every time to use wifi and sounds. this started happening just after the latest upgrade to OS X. any reasons why its doing that and how to fix it.
Test after taking each of the following steps. Back up all data before making any changes.
1. Make sure the network is on the preferred list by following these instructions. It's important to read the article carefully, as it's the starting point for any further efforts to solve the problem. If you skip any of the steps, the problem may not be solved.
2. Follow the instructions in this support article under the heading "Symptom: The network connection drops unexpectedly."
3. Make a note of all your settings for Wi-Fi in the Network preference pane, then delete the connection from the connection list and recreate it with the same settings. You do this by clicking the plus-sign icon below the connection list, and selecting Wi-Fi as the interface in the sheet that opens. Select Join other network from the Network Name menu, then select your network. Enter the password when prompted and save it in the keychain.
4. From the Location menu at the top of the Network preference pane, select Edit Locations. A sheet will drop down. Click the plus-sign button to create a new location. Give it any name you want. In the new location, set up the Wi-Fi service with the same settings you used before. Click Apply and test.
5. Launch the Keychain Access application. Search for and delete all AirPort network password items that refer to the network. Make a note of the password first.
6. In some cases, the problem has been resolved by repairing permissions on the startup volume.
7. Turn off Bluetooth and test.
8. Reinstall OS X. -
I have a 5 year old MacBook running OS X v10.5.8 Of course Apple does not provide an OS update and then other software apps won't update because the OS is obsolete. Is there a way of upgrading the hardware so the software can be made current?
10.6.8 Combo Updater
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Ooops, guess I didn't need to post everything in the title - sorry! I bought the pages app - but couldn't save or print so with some online searching found that I had to uninstall the iWork trial which had expired. I did that - but now I can't figure out how to re-install the pages app!! The app store says it's installed, but I can't find it anywhere to open and use it. I'm not very computer savvy - and am a first time Mac user and am getting extremely frustrated! I e-mailed some help center and they can't seem to help me either. I would appreciate any help/advice that can fix my problem - thanks in advance!!
OK Apple has stuffed up the demo version upgrade process so the first thing you need to do is get rid of the demo.
That includes getting rid of the files in the system.
The instructions how to do that are here:
Note That where you see / that is the sequence of folders, each nested inside each other.
User/Library/Preferences the com.apple.iwork.Keynote.plist
Means the User (you, the little home icon, whatever you are called on your computer) then the Library folder inside that and then the Preferences folder inside that.
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Peter -
Upgraded to v. 6.0.1, can no longer burn CDs. Details below. Please help!
Like many other users, I can no longer burn CDs since my recent upgrade to version 6.0.1. I was able to burn CDs with no problems before this upgrade, but now when I click "Burn Disc", iTunes freezes with no error message. I have to exit out using Ctrl-Alt-Del, as iTunes is not responding.
I have a Gateway Profile 4 with Windows XP Pro. CD diagnostic info is below for both blank and recorded CDs.
Please help this frustrated user!!!!
Here is my CD diagnostics with a blank, recordable CD:
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
Gateway Profile4
iTunes 6.0.1.3
CD Driver 2.0.4.3
CD Driver DLL 2.0.3.2
LowerFilters: AFS2K (3.1.21.0), CDR4_XP (5.3.2.35),
UpperFilters: pwd_2k (5.3.2.35), Cdralw2k (5.3.2.35), GEARAspiWDM (2.0.4.3),
Video Driver: NVIDIA GeForce2 MX/MX 400 \GeForce2 MX/MX 400
IDE\DiskWDCWD1200JB-00GVA0____________________08.02D08, Bus Type ATA, Bus Address [0,0]
USBSTOR\DiskHP_____psc_2205_______1.00, Bus Type USB
IDE\CdRomTOSHIBADVD-ROM_SD-R2212________________1713___, Bus Type ATA, Bus Address [0,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
Current user is administrator.
D: TOSHIBA DVD-ROM SD-R2212, Rev 1713
Media in drive is blank.
Get drive speed succeeded.
The drive CDR speeds are: 4 8 10 12 16.
The drive CDRW speeds are: 4 8.
And here is my CD Diagnostics with a purchased music CD:
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
Gateway Profile4
iTunes 6.0.1.3
CD Driver 2.0.4.3
CD Driver DLL 2.0.3.2
LowerFilters: AFS2K (3.1.21.0), CDR4_XP (5.3.2.35),
UpperFilters: pwd_2k (5.3.2.35), Cdralw2k (5.3.2.35), GEARAspiWDM (2.0.4.3),
Video Driver: NVIDIA GeForce2 MX/MX 400 \GeForce2 MX/MX 400
IDE\DiskWDCWD1200JB-00GVA0____________________08.02D08, Bus Type ATA, Bus Address [0,0]
USBSTOR\DiskHP_____psc_2205_______1.00, Bus Type USB
IDE\CdRomTOSHIBADVD-ROM_SD-R2212________________1713___, Bus Type ATA, Bus Address [0,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
Current user is administrator.
D: TOSHIBA DVD-ROM SD-R2212, Rev 1713
Audio CD in drive.
Found 11 songs on CD, playing time 36:13 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 03:20:15
Track 3, start time 07:12:17
Track 4, start time 11:10:15
Track 5, start time 14:47:52
Track 6, start time 17:57:30
Track 7, start time 21:50:42
Track 8, start time 25:46:67
Track 9, start time 28:28:45
Track 10, start time 30:18:32
Track 11, start time 33:15:50
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 4 8 10 12 16.
The drive CDRW speeds are: 4 8.
Gateway Profile 4 Windows XP ProThe answer is in the diagnostic! Go to the Toshiba site (I've been so nice and found the link for you!)
http://www.toshiba-europe.com/storage/Index.asp?page=PFT&nav=ISH_ARC&model=SDR22 12
Try updating your drives firmware. Click 'Firware Updates' on the right hand side of this page, then follow the instructions and download the update, then install. See if that helps. Its worth updating the firmware anyway :P
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