HT1338 I just bought a brand new mac mini, and finally got it authorized for itunes. I purchased some tv programs and now it is telling me I canʻt play them because my monitor doesnʻt support HDCP... I am using a 30inch mac monitor...

Any ideas how to get this working? I donʻt have money to go buy a new monitor...

Unfortunately HDCP is a technical requirement for the playback of some movie formats, for example Blu-ray. If your monitor does offer this, make sure your cabling and connection type also supports it. If your monitor doesn't offer this, I'm afraid you may have to consider buying a new or additional monitor. Any other suggestions I could make are not permitted on this forum, I'm afraid.
I have this problem too. I have a 2005/2006 Apple Cinema Display that's still in perfect working order, but doesn't have support HDCP. I had to find an alternative way of playing back my blu-rays.

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I have just bout a brand new ipad mini and commenced setting it up. I had to leave it for a while and switched it off. When I came back to switch it on it asked for a pass code and I haven't set one up as far as I know. Anyone know whats going on!

I have just bought a brand new Ipad mini and started setting it up. I had updated to os7.4 and after it finshed installing I had to leave it before answering all the set up questions. When I switched it back on it asked me for a pass code which as far as I'm concerned, hasn't been set up yet. Anyone know whats going on!

Hi robertbpage,
Thanks for using Apple Support Communities. If the iPad mini is asking for a password that you do not know, this article has steps you can take:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
Cheers,
- Ari

Just bought a brand new Airport Extreme and having trouble with it being recognized. I have a Mac version 10.5.8. Is my computer compatible? I have the Airport Express now and it works fine.

Just bought a brand new airport extreme and having trouble with it being recognized. My mac is version 10.5.8. What should I do?

The new AirPort Extreme needs the 6.x version of AirPort Utility, which comes packed in with Lion 10.7.5 or Mountain Lion 10.8.x......or......you can also configure the device using an iPhone or iPad running a recent iOS.
From Apple's Specifications:
Setup and Administration
iPhone, iPad, or iPod touch with iOS 5 or later and AirPort Utility 1.3
Mac with OS X Lion v10.7.5 or later and AirPort Utility 6.3
A few options.....
Borrow another Mac running Lion or Mountain Lion for 10-15 minutes and set it up. The Mac running 10.5.8 will be able to connect to the wireless....but it will not be able to make any changes to the configuration of the Extreme.
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Use....or borrow an iPhone or iPad to set up the Extreme

I just bought a brand new iPhone 5s and a huge problem is that when i try to sync my music to my iPhone 5s, under the music tab it says that i can only access my music via iCloud. is there anyway to sync your music from your computer?????

I just bought a brand new iPhone 5s and a huge problem is that when i try to sync my music to my iPhone 5s, under the music tab it says that i can only access my music via iCloud. is there anyway to sync your music from your computer?????

The ! sign before the song means that the actual song is no longer on your computer and/or iTunes library.

Just bought a brand new ipod nano and downloaded an audiobook borrowed from the local library. The book is there and playing but, I cannot hear anything. What am I doing wrong?

just bought a brand new ipod nano and downloaded an audiobook borrowed from the local library. The book is there and playing but, I cannot hear anything. What am I doing wrong?

Does the same file play normally in iTunes? Do other audiobooks play normally on the iPod?
How does "borrowing" work? Does it require use of another app, other than iTunes, to get it on the iPod?

I just bought a brand new ipad 2 and have tried to activate it and it just keeps saying failed. It is connected to wi Fi but won't work Help!!!!! :(

I just bought a brand new I pad 2 in New York from the apple store in grand central. I got to Scotland and am trying to get it to activate and it keeps saying activation failed :( help !!! Please x

If it is brand new, bring it back to Apple before the warranty expires, if you are using iTunes on a Mac.
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I just bought a brand new iphone 5c and the home button is not working , why is that ?

I just had a brand new iPhone 5c and the home button is not working , why is that ?

then contact apple for warranty support or return the phone

I just bought a brand new iphone 5s and locked myself out

and forgot the passcode. it has never been backed up and it wont let me connect to itunes what do i do to restore it ?

Put it into recovery mode as described in this article:
iOS: Forgotten passcode or device disabled after entering wrong ...

HT201240 Hijust bought my brand new mac computer had all my files transferred from my old pc onto the new one and turn it on and it has a password to enter and get started i have tried my apple id password and another the store had written apple default

Hi
Just bought my brand new mac had all my files transferred from my old pc and now i try to start and it has a password that i cant get past
i have tried my apple password and another the dick smith store had on a piece of paper nothing works and the store isnt open easter sunday
can anyone help
Marj

Resetting User Password in Lion and Mountain Lion
Boot into your Recovery Partition by holding down the Command and R keys whilst booting.
When the Recovery screen appears, go to the Utilities menu and open Terminal.
In Terminal, type:
resetpassword
...a small app will open and allow you to choose the user for whom you want to change the password. If you are the admin, be certain that you choose your admin user. Type in your new password twice and give yourself a good hint. Click OK (or Done or whatever) and reboot, enjoying the use of your new, hopefully memorable, password.
Good luck,
Clinton

I bought a brand new Mac 27" desktop that came loaded with Adobe CS6. Everything worked like a charm until the hard drive, 1Tb, developed a bad sector and the Apple Store reinstalled a new one as I had extended warranty with them. The recycled the drive i

I bought a brand new Mac 27" desktop that came loaded with Adobe CS6. Everything worked like a charm until the hard drive, 1Tb, developed a bad sector and the Apple Store reinstalled a new one as I had extended warranty with them. They recycled the drive immediately (like a fool I didn't ask for it back to get the data off it.) But luckily I have all my data on CrashPlan. I downloaded it and it worked great except I downloaded it to the desktop and not the original location so it got squirrely. I also have an external 1.5Tb drive that I wanted to make bootable so I installed Mavericks 10.9.3 . I then went ahead and installed it on the newly installed drive too.
I think that because I have a new drive Adobe thinks I have a news computer. I bought the 27" Mac brand new from Ebay and it came loaded with software, including CS6. I have a serial number for CS6 but Adobe said it wasn't valid. (I have owned CS2, CS4 and now CS6 which came preloaded onto the Mac by the seller who told me that the software was registered to the Mac???
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iMac 27-inch, Late 2012
Processor 3.2 GHz Intel Core i5
Memory 32 GB 1600 MHz DDR3
Graphics NVIDIA GeForce GTX 675MX 1024 MB
Software OS X 10.9.3 (13D65)@

You need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.
Here is a link to a page with options to help make contact:
http://www.adobe.com/support/download-install/supportinfo/

HELP NEEDED!! I bought a brand new mac air 11 inch a month ago, and for three days now I can't switch it on.when I do, i can hear the machine is on, but nothing else happens. (yes it is charged). please help

HELP NEEDED!! I bought a brand new mac air 11 inch a month ago, and for three days now I can't switch it on.when I do, i can hear the machine is on, but nothing else happens. (yes it is charged). please help.
I bought it in South Africa and I am currently in Israel.

thank you for the response.its not working, tried that. i can switch the machine on and off, can hear the machine when i hold it to my ear. but nothing works, not the screen, not the sound, nothing.

I just bought a brand new Cannon GL2 camcorder and I am trying to import...

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Ha...ha..very funny...but ah yeah from reading other posts on the "Canon" GL2 I figured out that you can't have multiple devices plugged into the firewire bus at the same time while you're importing video into Final Cut Pro. That's a HUGE bummer...thanks guys for your help you where fast and reliant. But now I have another problem my internal hard drive only has 4 GB out of 75 GB and my applications take up at least 40 GB of space. How am I going to connect my 600 GB external hard drive to the computer and import footage at the same time? Can you guys help me with this now?

I bought a brand new mac and follow through setting up process with my apple id but when I open App Store I don't see lion into the purchases list. why?

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Updates come through Software Update not the App Store. If you have to reinstall Lion that is done via Internet Recovery.
OS X Lion- About Lion Recovery
OS X Lion- Run Software Update to use Lion Internet Recovery
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How do i get an iphone 5's battery to last. Just bought a brand new one. Changed all the settings as in location services, dim display push mail, yet it doesn't last half a day.

Just bought a brand new iphone 5. But the battery doesnt even last. I have changed all the location services n all. Still it doesnt last even half day. And the usage isnt heavy. My wife is using it, so it doesnt have a heavy usage. Tried every thing.

Gidday, I had the same problem when I bought my iPhone 5. If you drain the battery right down to nothing until it is completely flat and then recharge it 100%, drain it again, and fully charge it you should be good to go.
Hope this works.....

I have just opened my brand new Macbook Pro and I'm a first time mac user. I have tried to download flash to enable me to watch you tube clips, but on trying to download it, it says I need to close Safari but after doing so, it still won't respond.

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Actually you need to quit Safari which is different from closing. With Safari open go the menu bar for Safari/Quit Safari.
Mac 101: Get Started Using A Mac

HT1338 I just bought a brand new mac mini, and finally got it authorized for itunes. I purchased some tv programs and now it is telling me I canʻt play them because my monitor doesnʻt support HDCP... I am using a 30inch mac monitor...

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