HT1338 I just purchased a MacBookPro and wonder if it "updates" like Windows platform will offer? Class suggested to download java 6 Oracle...just asking...

I am new to this MacBook Pro laptop. I seems to have problems figuring things out....like Mail...where to put files like in Windows (or in AOL -was on there for a long time and now use .me).
I also wonder about the updates...the school I am looking at mentioned downloading Java 6 Oracle...how do I find out if I already have it? I tried to download it, and I got a little box that just highlighted 'software updates' from Finder...? and I am in general pretty clueless as to what all this machine does.
Help!!!
Thanks....Mona

From your "Go" menu choose "Go to folder" copy & paste this...
/Applications/Utilities
Press return
In that folder find the Java Preferences.app and launch it. You should be prompted to install Java 6.

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I just purchased an IPAD2 and am trying to install ITunes. Itunes will not install. My error message is 'Apple Mobile Device' failed to start. Verify you have privileges to start system services. This is an XP service Pack 3 and I am the only user.

I would like to be able to use my IPAD. Itunes will not install. It tells me it cannot start Apple Mobile Device Services I am using XP service Pack 3. I am the administrator. The message also says to verify that I have sufficient privileges to start system services.
Thank you,

http://tinyurl.com/3hs3g2u

I just purchased a MacBookPro after having a MacBook. I have ILife, IWorks and Office for Mac. How do I get those programs on to my MacBook Pro? I will still use my MacBook at work so I need those programs to remain on it as well.

I just purchased a MacBookPro after having a MacBook. I have ILife, IWorks and Office for Mac. How do I get those programs on to my MacBook Pro? I will still use my MacBook at work so I need those programs to remain on it as well.

You need a Firewire cable to run between the two Macs. Using Utility>Migration Assistant running on your new MacBook Pro, transfer what you want (with all the preferences and such) from your MacBook to your MBP. Here's more info from Apple.
You might have an issue with the Serial number for Office, but hopefully you have that around.
Hope this helps.

HT1338 I just purchased an iMac and an HP LaserJet M1217nfw printer. The iMac will not recognize the disc that came with the printer. What can I do? This is my first Mac and just might be my last. Installation has not been fun. I would appreciate any

I just purchase an iMac and an HP LaserJet M1217nfw printer. I could not install with the installation disk that was furnished by HP. This is my first Mac product and I'm just not sure what I'm doing...help! I don't know if it's a mountain lion, a tiger, or a dog! The box says OS X. I really need help. Thanks for your time.

What Mac operating system are you running on your iMac?
Are you certain they're compatible?
Have you checked with HP to see if there's a newer driver?
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&lc=en&dlc=en&product=4 075472
In addition, I haven't loaded on any software with my last 3 printers. They just work without them, IMHO.
But a current driver would be necessary.

HT2477 I just purchased the IMac and was in the process of setting it up and got locked out. A password is being requested and I did not establish one. Is there a default password for the imac?

I just purchased the iMac and was in the process of setting it up and it locked up, requiring me to put in a password. I never established a password, does the iMac have a default password?

If you have been using the mac.com Apple ID to make iTunes purchases recently, then there should be no issues continuing to use it with the new iPhone. I would abandon the new ID as you will never get Apple to merge the two IDs. I have had a mac.com ID for years and continue to use it with my iPhone 4S.
Tell us the issues that you encounter trying to set up the iPhone with the mac.com account.

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I have PS 6 and just purchased an iMac and am running OS 10.10.1 (Yosemite). When i try to Save or Save As a file I get the following message: Could not save as "Whatever.psd" because this file is locked, you do not have necessary access permissions, or another program is using the file. Use the Get Info command in the Finder to ensure the file is unlocked and you have permission to access the file. If the problem persists, save the document to a different file or duplicate it in the Finder. Any suggestions? Thanks.

Photoshop: Basic Troubleshooting steps to fix most issues
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Gene

I just purchased Export PDF, and when I use it, it opens them in WordPad (which I never use) instead of Word. Thus, the pictures are not there, and the fonts are changed. How do I get into Word?

I just purchased Export PDF, and when I use it, it opens them in WordPad (which I never use) instead of Word. Thus, the pictures are not there, and the fonts are changed. How do I get them imported into Word?

Hi,
I checked your account,your Export PDF subscription is in 'Pending' status.
Once it gets confirmed you will be able to use it.
Please let us know if you require further assistance.
Regards,
Florence

I have just purchase Apple TV and uploaded my itunes from my pc to icloud, this has been shared to my ipad and i now have a little cloud with a red arrow next to all my tunes, so all would seem well, but on the apple tv nothing in music ? is it me?

I have just purchased Apple TV and an ipad, i have uploaded my itunes to icloud from my pc and activated sharing, i now have all my tunes on the ipad and pc and all have a little cloud with a red arrow next to them so all seems well, but when i go on Apple TV, and i'm all signed in and all boxes checked, i click on music, my music, and all files are empty, should i not see my itunes and be able to play them from my apple TV, or have i misunderstood what the cloud is for.?
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Welcome to the Apple Community.
You can't play music from the computer if there is none there. If you are using iTunes Match you should now be able to download and play all your music on the Apple TV from the music feature on the main page.

HT4557 Hi, we have just purchased Apple TV and having some problems connecting to the iPad. It is asking us to 'connect to Home Sharing in iTunes' however I can't find the link/ button to press. iPad has been updated. Any help please

Hi,
We have just purchased Apple TV and can't connect to Home Sharing. We have wifi, the iPad is updated. I can't find the link on ITunes on the iPad that the tv is telling me to click. I've also tried turning it on via settings then music which seems to be connected. I can view YouTube clicks on the tv, but not an app so I can watch the footy. What am I doing wrong.
Any help would be greatly appreciated,
Thanks

Make sure your Apple TV is on the same network as your iPad. The SSID and password of router must be set in your Apple TV.
http://i1224.photobucket.com/albums/ee374/Diavonex/491f4b34c45018abef609c832b0f2 56a_zps0d1c18e7.jpg
Message was edited by: Diavonex

I've just purchased an ipad2 and have synced it with outlook to get all contacts. I've also set up my earthlink mail account and it sends/receives fine. IS there a way to sync it so I get all of the legacy emails sitting in the OUtlook inbox?

I've just purchased an ipad2 and have synced it with Outlook to get all contacts, etc. I've set up the mail account and it is working just fine. The sync doesn't pull over legacy emails from Outlook and my Outlook has been set up to remove them from the webmail server therefore they aren't available from webmail anymore. Is there anyway to pull them over to the iPad?

But is there a way (simple or not-so-simple) to find
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timeline? (I have lots of stuff imported into the
project that I know isn't used on any timeline, but
I'm afraid of moving or deleting things for fear of
never finding it again.)
I'd love to get some sort of "printout" (a list or
something) of every single file.
There is, go to browser and cntrl click on any one of the columns,
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From what I've read, you seem to get the MM thing and it's obviously what you'll need to do to archive as the guys said. But what your missing is a file path system to where everything resides.
Hope this helps and that I've read you properly,
Peace
P-Book 1.5, 17" 2gsRAM Mac OS X (10.4.4) FCStudio

I just purchased the I5, and use the same itunes as my wife. All my wifes contacts showed up on my phone. Is there a way to avoid this?

I just purchased the I5, and use the same itunes as my wife. All my wifes contacts showed up on my phone. Is there a way to avoid this?

She needs to call the carrier on her old iPhone and have it removed from her account.
Once she does that you will not be able to use iMessage because that only works Apple to Apple.
You will need to use something else like Skype instead.
Allan

Hi, I just purchased Adobe Illustrator and I cant find the serial number. When I try to download using Cloud it says it does not support my computer system. Just yesterday I finished my trial. What shall i do?

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http://helpx.adobe.com/x-productkb/global/find-serial-number.html
http://helpx.adobe.com/x-productkb/policy-pricing/serial-number-retrieval-process-faq.html

I just purchased Apple TV AND AIRPORT EXPRESS. I am questioning if I need it when I already have a Netgear Powerline AV 200 Adapter Kit XAVB2001. Does the Airport Express do the same thing?

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I just purchased an ipad and I can receive e-mail but I can't send or reply. I get a message that the e-mail is in the outbox because the server won't allow 'relaying.' What do I need to do?

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Contact whoever manages your email server and ask them what ports and security to use for SMTP from remote locations. ISPs and email admins often require different SMTP settings when sending email when not connected to the server's or ISP's network.

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HT1338 I just purchased a MacBookPro and wonder if it "updates" like Windows platform will offer? Class suggested to download java 6 Oracle...just asking...

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