HT1338 I'm trying to download app iPhoto but it says that these apps cannot be accepted on this mac.?
i bought it before. had to re install OS Lion. lost it in the processs but now i cant seem to download it ontu my mac.
Your Mac should have had all three of the iLife apps pre-bundled with it; iPhoto, iMovie and GarageBand. If your Mac came with Mac OS X Snow Leopard installed, then the apps should be on the Install DVD that came with your Mac, perhaps in a folder on the disc labeled bundled apps. After installing them, these apps would not be updated through the Mac App Store, but with Software Update.
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I am trying to download creative cloud, but it says "installer failed to initialize". What is this and how do I fix it?
Nobody can tell you anything without proper system info or other technical details.
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I'm trying to priny from IPhoto. But it says that there is no theme installed. How do I fix this? THanks!
Check out OT's post in this thread:
http://discussions.apple.com/thread.jspa?messageID=6394288�
Also, note his comments here:
http://discussions.apple.com/thread.jspa?messageID=6998840�
> Look in your User/Library/Application Support/iPhoto folder for a Themes folder. If you find it there move it to the HD/Library/Application Support/iPhoto folder and reboot. Then try iPhoto again. That may save you having to go thru the reinstallation.
Regards
TD -
"Can you please help me? I don't know what to do! It says that "There were problems downloading a purchased item" what should i do? (It isn't internet)!!!
Thanks!what form of media are you trying to download? If a book from the app store, those can only be read on iDevices, not macs.
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How can I download iPhoto on my macbook pro.. I have lion and just had my harddrive replaced. iPhoto is missing!!
I tried to download from the6175 AppStore and I got this message...
"These apps cannot be accepted on this computer. Future updates of these apps can be found through Software Update."
I tried from Software Update but iPhoto doesn't show up at all. It's not in my computer at all!
HELP!Reinstall it from the System Restore disks that came with your computer.
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TD -
when i try to download iphoto ( wich was already pre installed when i bought my MacBookPro) it says "These apps cannot be accepted on this computer." HELP ME PLEASE!!!!!!
MacBook Pro, Mac OS X (10.7.3)Hey there! So, I already contacted Mac App Store support several times, the response:
- "Apple is currently working toward a resolution for the issue you have reported. You will receive an email after the matter has been investigated and further information is available.
Thank you for your patience. Apple wants your iTunes experience to be as enjoyable as possible"
I answered I really needed it, and if they knew the estimated time it would take to solve the issue. Here's the last response.
- "According to your previous correspondence, you have not been able to install iLife after reinstalling OS X Lion. I understand that this issue is under investigation, and that you would like to know the amount of time needed to find a resolution. As a fellow iTunes customer, I certainly understand that you need to use iPhoto for professional reasons, and I'll gladly help you to resolve this problem.
Unfortunately, I am unable to give you the exact amount of time this issue could take. I do assure you that our engineers are currently working towards a resolution. "
I'm going to an Apple Sotre Genius today, in 2 hours. I'll keep updated!! -
I have a MBP form July 2011, upgraded to Lion 10.7.4. Last week I had to restore the OS.
I also bought some time ago Iphoto.
Today I wanted to install Imovie from App Store. Instead of the Buy bottom I found an Accept bottom and when I tryed to install I had the message:
These apps cannot be accepted on this computer.
Future updates of these apps can be found through Software Update.
I looked for a solution and found a lot of questions about this error but not real answers to fix it.
Can you please let me know hoe to fix?Your Mac should have had all three of the iLife apps pre-bundled with it; iPhoto, iMovie and GarageBand. If your Mac came with Mac OS X Snow Leopard installed, then the apps should be on the Install DVD that came with your Mac, perhaps in a folder on the disc labeled bundled apps. After installing them, these apps would not be updated through the Mac App Store, but with Software Update.
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Trying to up date my OSX currently use 10.7.5. i have tried to download mountain lion but it says i need 10.8.0 but i cant find the download link to download 10.8.0 HELPPPP!!!
Download Mac OS X 10.9 from the Mac App Store. If it's incompatible with your computer, Mac OS X 10.8 will be as well.
(91497) -
Trying to download creative cloud but it says a copy is already running
I'm trying to download creative cloud but it says a copy is already running on my mac. Checked and closed all programs and I still get the same message
It means some or few files are running in the back ground, you can close them from Task manager (Windows) or Activity Monitor(Mac).
In case you have difficulty in identifying the processes being run for CC, the best way would be to close the computer completely which shall close all the processes, once you turn on the computer, download CC first.
from Troubleshoot error messages | Bootstrapper CS5, CS5.5
You are already running another installer
Only one Adobe Creative Suite 5 or CS5.5 installation can run a time. Otherwise, one of the following error messages appears:
“You are already running another Adobe installer. Please close other installer and select Retry option.”
“Other instances of Adobe Application Manager are running. To continue, installer needs to close those instances. Do you want to continue?”
Click Quit (for the first message) or No (for the second message) to exit the installer.
Close other Adobe setups:
Windows
Right-click the taskbar and select Task Manager.
Select the Processes tab, and select Show Processes From All Users.
Select any PDapp.exe or setup.exe process, and click End Process.
Repeat for all additional instances of PDapp.exe or setup.exe processes.
Mac OS
Press Command + Option + Esc.
In the Force Quit Applications window, select PDapp or Adobe Setup and click Force Quit.
Repeat for all additional instances of the applications.
Retry the installer.
Hope it helps
Regards
Rajshree -
iPhoto disappeared from my late 2011 17'' MBP OS 10.7.4, app store says: These apps cannot be accepted on this computer.
What should I do?Hey there! So, I already contacted Mac App Store support several times, the response:
- "Apple is currently working toward a resolution for the issue you have reported. You will receive an email after the matter has been investigated and further information is available.
Thank you for your patience. Apple wants your iTunes experience to be as enjoyable as possible"
I answered I really needed it, and if they knew the estimated time it would take to solve the issue. Here's the last response.
- "According to your previous correspondence, you have not been able to install iLife after reinstalling OS X Lion. I understand that this issue is under investigation, and that you would like to know the amount of time needed to find a resolution. As a fellow iTunes customer, I certainly understand that you need to use iPhoto for professional reasons, and I'll gladly help you to resolve this problem.
Unfortunately, I am unable to give you the exact amount of time this issue could take. I do assure you that our engineers are currently working towards a resolution. "
I'm going to an Apple Sotre Genius today, in 2 hours. I'll keep updated!! -
After re installing OS x I got following information as I want install IPhoto. These apps cannot be accepted on this computer.
The answer was authorization codes. It took three phone calls, several emails to Apple Tech support (after I purchased the $160 applecare plan) to get them. Note, I had to call back after four days, the first Senior Advisor simply disappeared and refused to respond to emails or phone calls. The next Senior advisor spent the weekend looking for the first advisor, then scheduled a phone call to tell me he would begin looking at the issue. When I asked he specficially discounted the authorization codes:
"I don't know if issuing a redeem code for iPhoto is an appropriate resolution for your issue. Since, I don't have the ability to issue any redeem codes for the Mac App Store, I am still waiting to hear back from Sean, the previous agent you were working with, regarding any status he has about your issue."
Three days after that...here are your codes. Note a restart is necessary to properly get the iLife apps to update, now through the App Store.
Also, this is the second issue where I have lost contact with a Senior Advisor and had to restart the process. Standard procedure? -
These apps cannot be accepted on this computer error
I am trying to update iPhoto and iMovie from versions 9.3 (iPhoto) and 9.0.5 (iMovie) to iPhoto 9.4.3 and iMovie 9.0.9. I keep on getting an error message that reads "These apps cannot be accepted on this computer. Future updates of these apps can be found through Software Update." Well, software update just launches the App store. I have done extensive searching on forums and tried to delete the apps and run the updater like suggested, but it still does not work. There is also no option to "Accept" the applications in the Mac App Store.
I am running the latest version of OSX (10.8.4) and have never had problens updating before. I have a mid 2009 15' MBP and have been the only owner. My laptop came with iLife '09 and, as the very rude guy from apple support pointed out, I have never purchased iLife 11.. but have somehow been allowed to update through software update and the Mac App store (have never pirated the software, as the Apple tech suggested). I guess my question to you is:
1. Why is it suddenly giving me problems when I try and update the software and 2. How am I supposed to buy the software if I am only given the option to "Update." I would also love to know how I've been able to keep updating for this long without having to pay for iLife '11.
Thanks for your help.
CoreyThere are problems with some of what you describe. iLife '09 was not Mac App Store (MAS) software. iLife '11 originally was also not MAS software. iLife '11 is a major paid upgrade from iLife '09 and Software Update (SU) would not have upgraded your iLife '09 to iLife '11.
iLife '11 did not transition to the MAS until after the MAS was issued to the public as beta software for OS X 10.6.6 in JAN 2011. After that, Apple began phasing boxed software out of their stores as the supply ran out and iLife was issued as 3 individual apps for $14.99; iPhoto, iMovie and GarageBand, sold only in the MAS. The MAS cannot update the original boxed version of iLife '11. Those apps can only be updated through SU.
So the part of your story that doesn't work is how you got from iLife '09 to iLife '11. You did not get there through SU. And if the MAS is reporting that those apps must be updated through SU, they would be the original, none-MAS versions that came preinstalled on new Macs or as boxed software. Could you have transfered these iLife '11 apps from another Mac? A Mac that is newer than your own and would have had the boxed set versions of iLife '11 preinstalled? -
These apps cannot be accepted on this computer?!??!
Hi, I just got a new Macbook Air and it started off with a minor issue with the Mac App Store. The Mac App Store notified me about an update for iPhoto. So I wanted to install this update but all I got was this error: "You have updates available for other accounts. To update this application, sign in to the account you used to purchase it."
I did not buy these apps, they are pre-installed on the new Macbook Air. Then I deleted iPhoto, maybe I was able to install the app again from the App Store. Big mistake! The button in the App Store gives me 'Accept' and after that I got the same error.
Alright, then a more agressive approach. Deleted the disk and run Lion recovery. Macbook Air freshly installed, started up the Mac App Store, under purchased I have the iLife suite with a big Accept button! Seems good to me! But then, no installation, still got the 'Accept' button next to iPhoto, iMovie and Garageband. But now I'm getting this error after clicking Accept:
'These apps cannot be accepted on this computer. Future updates of these apps can be found through Software Update.'
Okay, open up Software Update but there aren't any updates! So all I have now is a brand new Macbook Air without the iLife apps, iPhoto, iMovie and Garageband.
I contacted iTunes support via the support website. Got an e-mail back, long story short: contact technical support in your country. Aarrggh!
So I contacted technical support by telephone in the Netherlands. Was on the phone for 45 minutes and still no solution! The support guy was not able to correct this AppleID/App Store malfunction. He said that I have to contact iTunes/App Store support... yes, this is getting some sort of loop.
What is wrong and why can't I install these apps from the App Store?
Apple: please help me out this misery! This is some kind of error at the Mac App Store.The answer was authorization codes. It took three phone calls, several emails to Apple Tech support (after I purchased the $160 applecare plan) to get them. Note, I had to call back after four days, the first Senior Advisor simply disappeared and refused to respond to emails or phone calls. The next Senior advisor spent the weekend looking for the first advisor, then scheduled a phone call to tell me he would begin looking at the issue. When I asked he specficially discounted the authorization codes:
"I don't know if issuing a redeem code for iPhoto is an appropriate resolution for your issue. Since, I don't have the ability to issue any redeem codes for the Mac App Store, I am still waiting to hear back from Sean, the previous agent you were working with, regarding any status he has about your issue."
Three days after that...here are your codes. Note a restart is necessary to properly get the iLife apps to update, now through the App Store.
Also, this is the second issue where I have lost contact with a Senior Advisor and had to restart the process. Standard procedure? -
Hey, I've tried to install the new iOS 7.1 but it says that the installation cannot be completed and doesn't say why. I have more than 50% battery left but it still doesn't work, help?
It probably means you don't have enough available storage on your phone. It takes space to store the download - THEN unpack it. Best method is to use a computer with iTunes (This allows you to back up on your computer as well).
PLEASE: Do not purchase iCloud storage space - this will not give you more room for the iOS 7.1 installation. -
i just restarted my mac then suddenly when it boots,disk utility came and says different option like repair disk, get help, reinstall OSX and I tried to click disk repair but it says that I am um able to repair the disk
It sounds like your hard drive either has a software problem that Disk Utility cannot fix or that the HD has failed (mechanically).
Your Mac may have booted either to your recovery partition or to internet recovery in an attempt to repair the drive- I can't tell from your post.
I'll assume that it was the recovery partition.
Try to boot into internet recovery (hold down option command R at restart), and see if you can repair your HD with Disk Utility. You should also repair permissions while you're there.
If that doesn't work, try to boot into single user mode (restart, hold down ⌘S until you see a black screen with white text) and repair your hard drive. Here's a reference with directions: Repair Your Hard Disk in Single User Mode | Everything Macintosh
If that doesn't work you have a few options:
If your mac originally came with installation disks, you can try to boot from the installation disk and then see if you can repair the HD.
There is a small chance that Techtool Pro 7 will be able to repair your HD if Disk Utility can't.
If none of that works then your HD has probably failed and will need to be replaced, which is not too difficult to do yourself if you can use a screwdriver.
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