HT1338 I'm trying to upgrade to the OS X lion, and it says I need to have a Intel Core 2 duo. I currently have a 2 GHz Intel Core Duo. How do I go about making the change? Any help would be appreciated, Thanks Kevin

I'm trying to upgrade to the OS X lion, and it says I need to have a Intel Core 2 duo. I currently have a 2 GHz Intel Core duo. How do I go about making the change? Any help would be appreciated. Thanks, Kevin

I was afraid of that.... Thanks for helping!

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Hi, I have an Adobe CC single App subscription at €25. per month, why do I now have to pay another 12.99 to get Lightroom CC? any help would be appreciated, thanks.

Hi, I have an Adobe CC single App subscription at €25. per month, why do I now have to pay another 12.99 to get Lightroom CC? any help would be appreciated, thanks.

Hi there
You currently have a single app membership for Photoshop. You might want to consider changing to the Creative Cloud Photography plan if you wish to have Photoshop CC + Lightroom CC - see Creative Cloud pricing and membership plans | Adobe Creative Cloud
Photoshop Help | Differences between Photoshop and Creative Cloud Photography Programs
Thanks
Bev

Have a brand new dell. Not much on it but Premiere elements 13. Haven't used it for anything else - only 5 days old. I am in Premiere, add vid, render then poof. it says add media where those rendered files were. any help would be appreciated. thank you

Have a brand new dell. Not much on it but Premiere elements 13. Haven't used it for anything else - only 5 days old. I am in Premiere, add vid, render then poof. it says add media where those rendered files were. any help would be appreciated. thank you

bgar
On what computer operating system is your Premiere Elements 13 running on?
What are you (manually) or the project (automatically) setting as the project preset?
(See Edit Menu/Project Settings/General and the readings for Editing Mode, Timebase, Frame Size,
and Pixel Aspect Ratio (even if fields look grayed out).
What are the properties of these source media, including file extension? The brand/model/settings of the camera that recorded the
video may give us this information.
When the source media hit the Timeline for the first time, is there an orange line over their content? Or is there
no colored line and an orange line appears over them only after you have edited them?
Please elaborate on "poof" after rendering the Timeline content by pressing the Render button above the Timeline content with the orange line over it.
a. Media Offline displays?
b. Other?
ATR

I purchased Quicktime Pro 7. I cannot find it. I have the registration code. Even though I try to follow the "step by step" instructions - i cannot find the info to set it up. Any help would be appreciated.Thanks,Tony

I purchased Quicktime Pro 7. Apple said my order is processed. I tried to follow the instructions to download and activate it but my screen and the instructions don't seem to be the same.
Any help would be appreciated.
Thanks,
Tony

Open QuickTime Player 7. In the QT Player 7 menu choose Registration. Fill in your information.

Having problems trying to download a film on iTunes and it keeps saying retry any help would be appreciated thanks

Can someone help me please.I have just paid to have a movie download from iTunes and it's not downloading,it keeps coming up retry any help would be great fully appreciated....thanks

Since you have a new hard drive, there is nothing on it, so you need to boot from an external source (and probably format the hard drive before installing an OS). Are you booting from the 10.6 install disk? Better yet - do you have a bootable backup clone or at least a Time Machine backup?

Hi There, my itunes no longer opens. It quits unexpectedly for some reason when I try to login. I have tried updating my itunes and this has not solved the problem. Any help would be appreciated, thanks

Hi There,
My itunes quits unexpectedly when I try to login. I cannot even open the application, not sure why this is happening. Have upgraded my itunes and this has not solved the problem either. If anyone can help me out, that would be appreciated. Thanks

Hello balisurfergal,
Thank you for using Apple Support Communities.
For more information, take a look at:
Mac OS X 10.6: If an application quits unexpectedly
http://support.apple.com/kb/PH7044
iTunes 10 for Mac: May quit unexpectedly on launch
http://support.apple.com/kb/TS3494
Have a nice day,
Mario

I am unable to set up my iCloud as won't let me accept terms and conditions, then says unable to connect to server. Any help would be appreciated :)

Please can someone help, I am just trying to set up iCloud on my iPad. When I click on accept terms and conditions it says unable to connect to server? I have googled how to do this, forums suggest to open a find friends app, then try to reconnect. It still doesn't work. Any help would be appreciated, thanks.

Check this. Settings>General>Date and Time>Set Automatically>On. Make sure that the time zone setting is correct as well.

Reset my iphone to factory settings now stuck at reboot any help would be appreciated ty

just got my phone second hand it is iphone 2g 8gb so i did a factory reset only problem now is it is stuck on reboot oh wat a pain any help would be appreciated thank you

Restore iPhone with iTunes. It may need to be restored in DFU Mode. To get DFU Mode, open iTunes on computer, connect iPhone to computer, hold both home and power buttons for exactly 10 seconds, release power button, keep holding home button until iTunes recognizes iPhone in Recovery Mode, usually 20 seconds time. If the screen is black, blank this is DFU Mode. Restore the Firmware. If there are any Error Messages write them down so you can look up the cause and solution.

I am getting the message "The windows installer Service could not be accessed when trying to install Itunes on my new computer, any help would be appreciated.

I am getting the message "The windows installer Service could not be accessed when trying to install Itunes on my new computer, any help would be appreciated.

Hey there Frank0619,
If you have not been able to install iTunes because the Windows Installer service is not available, I would recommend the troubleshooting in the following troubleshooting to help.
Issues installing iTunes for Windows
These in particular:
Make sure you have an administrator account.
To install iTunes, you'll need to log in to your computer with an administrator password. If you're not sure if you have an administrator account, read Windows 7: How do I log on as an administrator? You could also refer to your computer's help system, contact your IT department, or visit support.microsoft.com for assistance.
Install the latest Microsoft Windows updates.
To download the latest updates, visit the Microsoft Windows Update website. iTunes for Windows requires Windows XP, Windows Vista, Windows 7, or Windows 8 with the latest Service Pack installed. If you can’t install the updates, refer to your computer's help system, contact your IT department, or visit support.microsoft.com for assistance.
Download the latest version of iTunes.
The latest version of iTunes can be downloaded at http://www.apple.com/itunes/download/.
Disable conflicting software.
Some Windows background processes can cause issues for other programs and processes. These conflicts can prevent applications, such as iTunes, from installing. Disable conflicting processes by starting your computer using MSConfig:
Using Msconfig to troubleshoot conflicts in Windows XP
Using Msconfig to troubleshoot conflicts in Windows Vista, Windows 7, and Windows 8
Some security software made by other companies can't be disabled using MSConfig. If you've installed security software and you're having issues installing iTunes or QuickTime for Windows, you might need to disable or uninstall security software to resolve installation issues.
Restart your computer.
Install iTunes.
Thank you for using Apple Support Communities.
All the best,
Sterling

My old computer crashed and I am trying to download Adobe X Pro on my computer. I have tried to download and the only download I can find is the Adobe XI Pro. Any help would be appreciated. I have the product key but it's not deactivated on my old compute

My old computer crashed and I am trying to download Adobe X Pro on my computer. I have tried to download and the only download I can find is the Adobe XI Pro. Any help would be appreciated. I have the product key but it's not deactivated on my old computer.

if you need to deactivate, contact adobe support
https://helpx.adobe.com/contact.html
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 |12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.6| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
window using the Lightroom 3 link to see those 'Important Instructions'.

I am trying to sent an e-mail to a large distribution list, without everyone appearing in the "To" field. Any help would be appreciated?

I am trying to sent an e-mail to a large distribution list, without everyone appearing in the "To" field. I do not want anyone else to see who I am sending the e-mail to. Any help would be appreciated?

Mail Preferences, Composing:
Uncheck the option to show all recipients.

I have an ipad3. I brought brought a wireless AV Box to view videos on the TV. I have tried this on both hdmi TV an can only get sound no picture. Any help would be appreciated. I am new to iPad so not too tech please.

I have an ipad3. I brought brought a wireless AV Box to view videos on the TV. I have tried this on both hdmi TV an can only get sound no picture. Any help would be appreciated. I am new to iPad so not too tech please.

What iOS in on your iPod? The Users Guide says:
Viewing Photos, Slideshows, and Videos on a TV
You can use the Photos app to view photos, slideshows, and videos on your TV with
any of the following:
Apple Component AV Cable
Â
Apple Composite AV Cable
Â
Apple Digital AV Adapter and an HDMI cable (iPod touch 4th generation)
Â
Apple VGA Adapter and a VGA cable
Â
The Digital AV Adapter supports high-definition video up to 720p with audio.
The Guide also says the Video app can use TV out.

Problems installing OS I have an iMac 21.5 (Mid-2010) and in trying to load a new hard drive, after choosing the installation disk the apple logo comes up and then stops and the keyboard and mouse goes dead. Any help would be appreciated. Thanks

Problems installing OS
I have an iMac 21.5 (mid-2010) and I'm trying to install a new hard drive. When I choose the installation disk the Apple logo comes up and it stops there. Then the mouse and keyboard goes dead. I'm trying to install 10.6. Any help would be appreciated. Thanks

Since you have a new hard drive, there is nothing on it, so you need to boot from an external source (and probably format the hard drive before installing an OS). Are you booting from the 10.6 install disk? Better yet - do you have a bootable backup clone or at least a Time Machine backup?

Burned iMovie on DVD R DL (8.5GB) get error message trying to play in DVD player, but works in the laptops any help would be appreciated. Doing this for my sons graduation. Thank you for your time.

Burned iMovie on DVD R DL (8.5GB) get error message trying to play in DVD player, but works in the laptops any help would be appreciated. Doing this for my sons graduation. Thank you for your time.

You would need to have burned the disc using iDVD or a third-party application such as Toast. Is that what you did?

TS1702 In the numbers app 1 spreadsheet keeps trying to update. It is an excel sheet and I can not delete the sheet as it keeps trying to update? Any help would be appreciated.

In the numbers app 1 spreadsheet keeps trying to update. It is an excel sheet and I can not delete the sheet as it keeps trying to update? Any help would be appreciated.

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

HT1338 I'm trying to upgrade to the OS X lion, and it says I need to have a Intel Core 2 duo. I currently have a 2 GHz Intel Core Duo. How do I go about making the change? Any help would be appreciated, Thanks Kevin

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