HT1338 I purchased OSx mountain lion - but it won't download

Mountain lion does not seem to be downloading. I get the icon in launchpad with the text "downloading" but nothing is happening! I tried to repurchase and was told I had already purchased it - accepted offer to re-download and still nothing happens. Any ideas what is going on here?
Thanks
John

I have a very similar, possibly exactly the same, situation. Purchased Mountain Lion after making sure I had the latest OSX prior to that, it seemed like it was downloading, but nothing happened. Shut down my computer, came back this morning, went to the app store, and clicked the download button again. Indicator spun for a second, then nothing. Any ideas on how to either finish downloading, or get my $ back?

Similar Messages

  • HT1338 recently purchased osx mountain lion $20 getting error on download

    recently purchased osx mountain lion $20 getting error on download

    http://www.apple.com/support/mac/app-store/contact.html?form=account

  • I'm now running OSX v. 10.6.8.  I purchased OSX Mountain Lion from the app store

    I'm now running OSX v. 10.6.8.  I purchased OSX Mountain Lion from the app store & after about 40 minutes of "downloading" (started 40 or so minutes ago) my iMac restarted & I signed in.  But OSX 10.6.8 is still there & the image of OSX Mountain Lion is in my dock with the caption "OSX Mountain Lion -- Paused" !!!  ...Now ANOTHER 20 minutes have passed & no change nor other prompts nor info have come up!!  WHAT'S GOING ON???  PLEASE HELP!!! ~~~THANK YOU!!!

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    I have a iMac 20 intel/512 mb from 2007 .i want to instal OSX Mountain Lion, but i have a OSX 10.4.1. I need minimal OSX 10.6.8 or more! What i have to do? 
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    Macs that can be upgraded to OS X Mountain Lion
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    MacBook Air (Late 2008 or newer)
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    If yours is truly a Core Duo then it cannot run Mountain Lion. Snow Leopard is the latest you can install.
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  • Trying to download OSX Mountain Lion, but just says waiting all the time? Anyone know what this could be?

    Trying to download OSX Mountain Lion, but just says waiting all the time? Anyone know what this could be?

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  • TA48312 I have purchased Mountain Lion but I can't download it. (the application could not be downloaded). Please help!

    I have purchased Mountain Lion but I can't download it. (the application could not be downloaded). Please help!

    Absolutely. A proxy can prevent the software from downloading and installing.
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    OS X Lion USB Thumb Drive - Apple Store
    Message was edited by: Carolyn

  • Hello Apple. Yesterday I have purchased app «OS X Mountain Lion», but it didn't download completely and disappeared from my purchased list. Need you assistance.

    Hello Apple.
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    See if the purchase is hidden:
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  • I purchased the mountain lion but couldn't downloaded it...

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    Quit the App Store and restart your mac.
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  • I bought Mountain LIon but no dmg is downloaded. I can see the invoice from Apple but not the OS I supposed to receive. Is it a bugg?? I have a mac book air. Thanks

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    Thanks for the reply.
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  • I already bought Mac book pro with OSX Mountain Lion but my apple account not appear on my purchases list.

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    M Wittawas wrote:
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  • HT1338 I just installed OSX snow leapord and just want to be able to use icloud.  I up--graded my old macbook to 2 gigs and still can't get it to download icloud .  would go to osx mountain lion but can't do that either.  What do I have to do???

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    If your computer does not meet the requirements to install Mountain Lion, it may still meet the requirements to install Lion.
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  • I recently purchased the OS Mountain Lion but it has not downloaded and I am stuck. What do I do? How do I download it again?

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    http://www.apple.com/support/mac/app-store/contact.html?form=account

  • HT1338 I INSTALLED OSX MOUNTAIN LION. NOW I CANT OPEN MY IPHOTO.  I HAVE TRIED ALL THE WAYS TO REPAIR IT AND NOTHING WORKS.

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    Did you check if you have sufficient RAM.   Though Apple says 2GB, 4GB is much better as you need to take into account what other usage your RAM is put to.
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  • Have purchased mountain lion but it did not download

    Have purchased mountain lion but it did not download

    Hi,
    I have the same issue. the machine in which I paid for now says the transaction did not go through while a paired Mac machine at work says I have already purchased and so will download on it own (but nothing happens after that).

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