HT1338 i updated my mac software to os x 10.8.4, but my dvd drive isn`t working

i updated my mac software to os x 10.8.4, but my dvd drive isn`t working

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CD/DVD Drive - Troubleshooting
CD/DVD Drive - Troubleshooting (2)

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My cd/dvd drive isn't working and i want to upgrade my mac os x10.5.8, how can i upgrade without the software CD

my cd/dvd drive isn't working and i want to upgrade my mac os x10.5.8, how can i upgrade without the software CD

I think not. You will need to order a disc from Apple quoting your serial number, as many of these discs are machine specific. So unless you can get your drive working I think you will have to take a trip to an Apple store.
Indeed, you have an old computer that may not be worth the cost of repair ... but it is still worth seeking Apple advice and a visual inspection. It just might be something not too drastic.

I want to upgrad from OS X10.5.8 to 10.6.8 or higher, but my DVD drive is not working. Is there the possibility to buy an online Update?

I want to upgrad from OS X10.5.8 to 10.6.8 or higher, but my DVD drive is not working. Is there the possibility to buy an online Update?

Upgrading to Snow Leopard
You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.
     Snow Leopard General Requirements
       1. Mac computer with an Intel processor
       2. 1GB of memory
       3. 5GB of available disk space
       4. DVD drive for installation
       5. Some features require a compatible Internet service provider;
           fees may apply.
       6. Some features require Apple’s iCloud services; fees and
           terms apply.
If your hardware supports more recent versions then:
Upgrading from Snow Leopard to Lion or Mavericks
To upgrade to Mavericks you must have Snow Leopard 10.6.8, Lion, or Mountain Lion installed. Purchase and download Mavericks (Free) from the App Store. Sign in using your Apple ID. The file is quite large, over 5 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
     OS X Mavericks- System Requirements
       Macs that can be upgraded to OS X Mavericks
         1. iMac (Mid 2007 or newer) — Model Identifier 7,1 or later
         2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) —
             Model Identifier 5,1 or later
         3. MacBook Pro (Mid/Late 2007 or newer) — Model Identifier 3,1 or later
         4. MacBook Air (Late 2008 or newer) — Model Identifier 2,1 or later
         5. Mac mini (Early 2009 or newer) — Model Identifier 3,1 or later
         6. Mac Pro (Early 2008 or newer) — Model Identifier 3,1 or later
         7. Xserve (Early 2009) — Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
Are my applications compatible?
         See App Compatibility Table — RoaringApps.
Upgrading to Lion
If your computer does not meet the requirements to install Mavericks, it may still meet the requirements to install Lion.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
     Lion System Requirements
       1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
           or Xeon processor
       2. 2GB of memory
       3. OS X v10.6.6 or later (v10.6.8 recommended)
       4. 7GB of available space
       5. Some features require an Apple ID; terms apply.

My mac book pro fell of my desk, everything seems fine, but the dvd drive is not working properly, any suggestions

My mac book fell of my desk yesterday. All seems well, but I noticed today that the dvd drive is not working properly, it seems to want to keep ejecting the disk even when the disk is out, and it won't accept dvd's any more. Any suggestions o fellow apple users?

Back up EVERYTHING, then take it in to have them assess for any latent damage. Wouldn't want a similar "delayed reaction" from the hard disk drive, would we?

I have Microsoft Office 2004 on my MacBook (2.4 GHz Intel Core 2 Duo). It is currently up to date with Microsoft updates. I am running Mac OS 10.6.8. I just updated my Mac software with "Security Update 2012-001". I am now unable to print (Epson NX510

I have Microsoft Office 2004 on my MacBook (2.4 GHz Intel Core 2 Duo). It is currently up to date with Microsoft updates. I am running Mac OS 10.6.8. I just updated my Mac software with "Security Update 2012-001". I am now unable to print (Epson NX510 printer) from Excel or Word. When I click on the Print menu item in Excel, there is a flash in the background like it is trying to open the print window, but nothing else. I am able to print from other programs like TextEdit, Mail or KakeidaGraph. As far as I know I have the latest Epson print driver.
Also, I am also unable to open an existing Excel or Word file from the open menu - both programs lock up and do not respond. I have to force quit. After I restart Excel or Word I can open an existing file by double clicking on the file, but if I again try to open another file from the open menu, Excel or Word lock up.
Any similar problems?

Howdy,
Apparently some are reporting that this causes the older PowerPC (PPC) applications that are supported in 10.6 via 'Rosetta' to crash upon attempting to open/save/print using any dialog box, or fail in other similar ways such as simply not printing or quitting, or freezing/hanging/crashing of the application.
I have read of some companies that have indeed submitted proper bug reports to Apple, but that is not a guarantee of a bug-fix being issued.
You might wish to read:
http://www.macintouch.com/readerreports/snowleopard/index.html#d02feb2012
If you are unsure if you are still using PowerPC apps, if the application is currently running, look under the 'Activity Monitior' (in Applications -> Utilities), or alternatively you could check in the System Profiler, Applications. Check the column "Type".
Here is a fairly simple way you can restore you system and restore you applications functionality again, if you don't have a recent clone or good Time Machine backup that you can restore from. If you do, restore from your backup prior to having installed the Security Update 2012-001.
Time Machine restore: http://support.apple.com/kb/ht1427
If you are restoring a backup made by a Mac to the same Mac
With your backup drive connected, start up your Mac from the Lion recovery partition (Command-R at startup) or Mac OS X v10.6 installation disc. Then use the "Restore From Time Machine Backup" utility. Select the backup prior to your issues, and it will be restored back to the state it was in at that time.
If you can't easily restore from a backup, you can instead do the following:
- You first start by reinstalling your OS X 10.6.x, this will preserve all your user data, your applications, no worries there.
- Then install the Mac OS X 10.6.8 Update Combo v1.1 (links provided below)
- Make sure you're printers are showing up correctly in your system preferences, if not, re-add the printers
- Then finally, run the Apple Software Update (by pulling down the Apple Menu), and install any and all remaining updates, except do not then re-install the Security Update 2012-001. It is possible that you may have to reboot after installing some of the updates, and you may even need to run it a 2nd time to make sure that you've got all updates, except NOT the Security Update 2012-001.
Links for 10.6.8 Update Combo v1.1:
http://support.apple.com/kb/DL1399
or the link to directly download this 1.09GB combo updater:
http://support.apple.com/downloads/DL1399/en_US/MacOSXUpdCombo10.6.8.dmg
Cheers,
Daniel Feldman
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Apple Consultants Network
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Phone: 1-408-454-6649
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I have recently updated my macs software then been onto Photo Booth and realised that all of my pictures/videos have been deleted and are not in iPhoto? Im not sure where they have all gone?

PLEASE HELP
I have recently updated my macs software then been onto Photo Booth and realised that all of my pictures/videos have been deleted and are not in iPhoto? Im not sure where they have all gone?

Photobooth and iPhoto are two quite different apps with no connection between them. I'd try the Using Mac OS X forum for whatever version of the OS you have.

How do i update my mac software and how do I know which operating system I am on

how do i update my mac software and how do I know which operating system I am on

1. Choose About this Mac from the Apple menu to check the installed version.
2. Incremental updates are available in the Software Update pane of System Preferences or the Mac App Store's Updates tab. The source for full version upgrades varies; 10.6 through 10.8 are in the online Apple Store, and 10.9 is in the Mac App Store.
(95523)

I've updated all my software and iTunes on my Macbook Pro but when I went to open iTunes it tells me it's either corrupted or not installed correctly and to reinstall it. Is there anyway to fix it without reinstalling the whole program?

I've updated all my software and Itunes on my Macbook Pro but when I went to open iTunes it tells me it's either corrupted or not installed correctly and to reinstall it. Is there anyway to fix it without reinstalling the whole program?

Here's a previous discussions that seems to have solved a similar issue in the past:
https://discussions.apple.com/message/12209861#12209861

TS3694 I'm trying to update my Iphone Software to the the new IOS 7 but it says there as an uknown error (6). Can someone please help me? Thanks

I'm trying to update my Iphone Software to the the new IOS 7 but it says there as an uknown error (6). Can someone please help me? Thanks

http://support.apple.com/kb/TS3694
Check the section on
Errors related to third-party security software

Having difficulty connecting my Ipad to FaceTime and messages. I've updated the latest software and have WI-FI/3G coverage but it keeps saying: "could not sign in, please check your network connection. Can anyone help?

Having difficulty connecting my Ipad to FaceTime and messages. I've updated the latest software and have WI-FI/3G coverage but it keeps saying: "could not sign in, please check your network connection." Can anyone help?

Have you tried a reset? Hold down the home button along with the sleep/wake button until you see the apple, then let go.

I updated my mac which is an O X LION .7 but after the update has completed the mac rebooted itself and never stop booting

i updated my mac which is an O X LION .7 but after the update has completed the mac rebooted itself and never stop booting

flamebliss wrote:
yes wen i try booting in Safe Mode it behave the same. i have downloaded the combo update of 10.7.5 from another laptop, so how do i run it on my mac. THANKS for helping
The goal is to mount the combo update .dmg on the desktop and then open and run it. If you can't get to the desktop to begin with, that won't work. Another approach is to treat the Mac's hard disk as just another HD by using a second Mac and then connecting the problematic one via Target Disk Mode. See http://support.apple.com/kb/ht1661. Note that both Macs will need Firewire ports and you'll need a FIrewire cable to connect them. With the combo updater, one of the steps in the process is to select the drive you want to install the update on. Once you're successfully connected in Target Disk Mode, the problematic drive should appear in the list.
If that doesn't work or Target Disk Mode isn't possible, the only other solution is to boot into Recovery Mode; see http://support.apple.com/kb/ht4718. Note that once booted into recovery mode, you have access to Disk Utility, and you should try running Repair Disk after selecting the bad drive to see if something's wrong with the directory which could be fixed. When you select that drive, you should also look at S.M.A.R.T. Status at the bottom of the window. It should say "Verified." If it says Failing or Failed, the HD needs to be replaced.
If the HD is OK, all that's left that I can think of is to reinstall Lion using Recovery Mode. I hope you've maintained current backups or at least complete Time Machine backups. Of course, if you have a backup and the backup is bootable, you could boot from that, wipe the internal HD clean, and clone the backup onto the internal HD.

HT2129 Can this method be used to install 10.6.8 or later software on a Macbook running 10.5.8 whose CD drive no longer works?

Can this method be used to install 10.6.8 or later software on a MacBook running 10.5.8 whose CD drive no longer works?

Assuming it's not a Gray Machine specific Install Disc, it should work.

Updated to Mavericks:cd/dvd drive no longer works since update. How do I fix this?

I updated my macbook pro with the Mavericks update last week. Since then, my cd/dvd drive no longer works.
It worked until I did the update. How do I fix this? Can I delete the update and if so how do I do that? or
is thiere a fix for this?

1. Reset PRAM. http://support.apple.com/kb/PH14222
2. Reset SMC.     http://support.apple.com/kb/HT3964
    Choose the method for:
    "Resetting SMC on portables with a battery you should not remove on your own".
Best.

I purchased the multi-user iworks and recently had to replace my white imac's hard drive but didn't pay to fix the CD drive. My iworks does not have a serial number on the box and now that my CD drive isn't working how can I reinstall this software?

I purchased the multi-user iworks (yes back when it was new, 2009 or 2010 and recently had to replace my white imac's hard drive (but didn't pay to fix the CD drive). My iworks does not have a serial number on the box and now that my CD drive isn't working how can I reinstall this software?

Buy or borrow an external USB optical drive.
See the confirmation email or covering letter to obtain the serial number. If you have lost it, contact the supplier.

Updated my HP Laptop to Windows 8 and now DVD driver will not work. Help!

I have a Hp Pavilion dv-7013cl Entertainment PC and everything was working perfectly. I updated to Windows 8 about a month ago and had some problems. I then did a clean install of Windows 8 and now all the bugs are fixed except my DVD drive will not work.
I insert a DVD or CD and nothing happens. I go to My Computer and click on it and it just ejects the DVD. I don't know what to do and need my DVD drive.
Also, I tried to go to device manager and reinstall the driver but that didn't help.

Hi Crosby,
Take a look at this document and try the troubleshooting steps. Please let me know if it helps to resolve your issues.
Good luck!
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HT1338 i updated my mac software to os x 10.8.4, but my dvd drive isn`t working

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