HT1338 just acquired mac book pro which does not have mountain lion
I was told at the apple store I could be an update to Mountain Lion, however the URL for free update does not work.
See Apple - Free OS X Mountain Lion upgrade Program.
Works fine here.
Similar Messages
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I just purchased a camera packaged with Adobe photoshop Elements 11. I have a mac book air- which does not have a cd drive. The package did not come with a code or anything that would provide me with another way to install photoshop that came with my camera. Is there any other way i can install this on my camera without using the provided cd or buying the software again?
That doesn't help the user with the serial code though.
There has to be some kind of code somewhere within the package. The disk itself does not contain one. You can look here for help with finding your serial number:
Find your serial number quickly -
I have an 2007 mac book pro that does not have a place for HDMI cable. Can you please tell which converter I need?
You will need something such as this:
http://www.amazon.com/A-Sonic-HDMI-HD15-Male-Cable/dp/B001OLCHJ6
Ciao.
Note that this will only transmit video. If you need sound, the audio output port will have to be tapped.
Message was edited by: OGELTHORPE -
I have a new movie rental in my iTunes account on my Mac Book Pro but does not show up on Apple TV. All my other purchased movies are in there OK. Any suggestions?
It won't show up on your Apple TV until it is fully downloaded into iTunes on your computer, have you done this.
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Im not able to use facetime at all. Do some countries have restrictions. Can anyone help me out ? I use a Mac Book pro retina display with OSx Mountain lion.
FaceTime for Mac: Troubleshooting FaceTime
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What are the different ways to back up your photos from iphoto using a MacBook Pro which does not have a disk drive?
Note - that no internet backup service has been proven to be safe and effective for backing up the iPhoto library - unless you personally have backup uyp an iPhoto library and restored it sucussfuly form one it should not be recommended - a large number of people have lost their photos trying it
LN -
I keep getting the error message "Restore Windows" When I click an icon on the desktop on my Mac Book Pro, it is not reaponding.
While holding down the option key, select "Go>Library" from the Finder. Navigate to the Preferences folder and you'll find "com.apple.finder.plist". Delete that file and restart.
Good luck,
Clinton -
I thought my ipod touch contacts would be up loaded when I enter them in my Mac Book Pro while I am connected to the internet. Do I have to hard wire syn to get the contacts up loaded from my Mac to my ipod touch 5?
iTunes 11 for Mac: Sync contacts, calendars, and other info with iPod, iPhone, or iPad
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Mac Book Pro Running Slow since installing Mountain Lion
Since I downloaded Mountain lion this summer my MAc Bok has been running slow and running hot. I am not sure what to do. I checked my hard drive is only 4GB and I may need to upgrade it. But waht else can I do?
SaranYou need at least 20 GBs of free space on your hard drive and at least 4 GBs of RAM.
Things You Can Do To Keep Your Computer From Slowing Down
If your computer seems to be running slower here are some things you can do:
Boot into Safe Mode then repair your hard drive and permissions:
Repair the Hard Drive and Permissions Pre-Lion
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
Repair the Hard Drive - Lion
Boot from your Lion Recovery HD. When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Restart your computer normally and see if this has helped any. Next do some maintenance:
Suggestions for OS X Maintenance
For situations Disk Utility cannot handle the best third-party utility is Disk Warrior; DW only fixes problems with the disk directory, but most disk problems are caused by directory corruption; Disk Warrior 4.x is now Intel Mac compatible.
OS X performs certain maintenance functions that are scheduled to occur on a daily, weekly, or monthly period. The maintenance scripts run in the early AM only if the computer is turned on 24/7 (no sleep.) If this isn't the case, then an excellent solution is to download and install a shareware utility such as Macaroni, JAW PseudoAnacron, or Anacron that will automate the maintenance activity regardless of whether the computer is turned off or asleep. Dependence upon third-party utilities to run the periodic maintenance scripts was significantly reduced since Tiger. These utilities have limited or no functionality with Snow Leopard or Lion and should not be installed.
OS X automatically defragments files less than 20 MBs in size, so unless you have a disk full of very large files there's little need for defragmenting the hard drive. As for virus protection there are few if any such animals affecting OS X. You can protect the computer easily using the freeware Open Source virus protection software ClamXAV. Personally I would avoid most commercial anti-virus software because of their potential for causing problems. For more about malware see Macintosh Virus Guide.
I would also recommend downloading a utility such as TinkerTool System, OnyX 2.4.3, or Cocktail 5.1.1 that you can use for periodic maintenance such as removing old log files and archives, clearing caches, etc.
For emergency repairs install the freeware utility Applejack. If you cannot start up in OS X, you may be able to start in single-user mode from which you can run Applejack to do a whole set of repair and maintenance routines from the command line. Note that AppleJack 1.5 is required for Leopard. AppleJack 1.6 is compatible with Snow Leopard. There is no confirmation that this version also works with Lion.
When you install any new system software or updates be sure to repair the hard drive and permissions beforehand.
Get an external Firewire drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):
1. Carbon Copy Cloner
2. Data Backup
3. Deja Vu
4. SuperDuper!
5. SyncTwoFolders
6. Synk Pro
7. Synk Standard
8. Tri-Backup
Visit The XLab FAQs and read the FAQs on maintenance, optimization, virus protection, and backup and restore.
Additional suggestions will be found in Mac maintenance Quick Assist.
Referenced software can be found at CNet Downloads or MacUpdate.
Additional Hints
Be sure you have an adequate amount of RAM installed for the number of applications you run concurrently. Be sure you leave a minimum of 10% of the hard drive's capacity as free space.
Add more RAM. If your computer has less than 2 GBs of RAM and you are using OS X Leopard or later, then you can do with more RAM. Snow Leopard and Lion work much better with 4 GBs of RAM than their system minimums. The more concurrent applications you tend to use the more RAM you should have.
Always maintain at least 15 GBs or 10% of your hard drive's capacity as free space, whichever is greater. OS X is frequently accessing your hard drive, so providing adequate free space will keep things from slowing down.
Check for applications that may be hogging the CPU:
Open Activity Monitor in the Utilities folder. Select All Processes from the Processes dropdown menu. Click twice on the CPU% column header to display in descending order. If you find a process using a large amount of CPU time, then select the process and click on the Quit icon in the toolbar. Click on the Force Quit button to kill the process. See if that helps. Be sure to note the name of the runaway process so you can track down the cause of the problem.
Often this problem occurs because of a corrupted cache or preferences file or an attempt to write to a corrupted log file. -
i have macbook pro the recovery is in hard disk and not have recovery disk and hard disk stop working now i want to change hard disk but how can i recovery my macbook pro can help me ?
"it shows macintosh HD OSX 10.9.5 but the hard drive that is supposed to be in the upper right corner is not showing up. So it is booting from that drive."
Ok go to "Finder" preferences and make sure the "Hard disk" box is checked.
That will make your boot disk show up in the upper right corner. You can tell it's a boot disk because all the files will look like this instead of just being blank files. -
Mac Book Pro mid 2010, bought the Mountain Lion but not included with iPhoto?
My friend bought the mountain lion yesterday, but iphoto and photostream not included in package?(model, mid 2010) Need to buy separate? If this so, why mine(model june 2012) just upgraded, have iPhoto with it?Any help will be appreciated
Do you still have the install discs from your original 2009 computer? It comes with two discs, the applications and the OS X install disc. You need the applications disc that has the installer. I used those on mine, then manually upgraded the 9.0 to 9.1, then 9.3.2.
9.1 update http://support.apple.com/kb/DL1322
9.3.2 update http://support.apple.com/kb/DL1562
Some people lost their discs in the past, and have ventured to talk to the Apple store. May be worth trying if you cannot find the discs. No guarantee of help though. -
Installing cs5 onto a mac book pro that does not take cd rom.. HELP!
Hello, I am facing a problem, that if someone could help me with, I would be very grateful. Yesterday, I chatted with a representative who sent me a link where I can download my old cs5 on my new macbook pro. However, it only downloaded, when I got to the installing part, it a pop up said that "install" can't be opened. You should eject the disk image. "install" is on the disk image" Designstandard.. I would appreciate someones help with this.
It's still possible there's a CD already inside (I'm not saying I don't believe you, rather that your MBP may be telling fibs). To be sure, try these steps:
1. Launch Disk Utility from the Utilities folder in Applications. See if a disk is listed under the SuperDrive in the left hand column. If so, eject it using the eject icon.
2. Tell the MBP to boot from the CD duing startup. Do this by turning the MBP (from being fully switched off, not whilst waking from sleep) on whilst holding down C. If there is a disk inside and it's not bootable, it should pop out (from http://support.apple.com/kb/ht1533).
If these steps confirm no disk is already in there, I'd suggest contacting Apple for warranty-based help. You say in your thread title that you have a 2011 model, so you should be covered.
Best of luck -
I bought any new Mac book Pro which doesn't have a CD-ROM. I need to download Photoshop elements 10.
Where can I download the Photoshop elements 10 software?
http://prodesigntools.com/photoshop-elements-10-direct-download-links-pse-premiere-pre.htm l. Follow their 'Very Important Instructions' exactly. Skip a step and you'll likely get an authorization error or download the current version.
Cheers,
Neale
Insanity is hereditary, you get it from your children
If this post or another user's post resolves the original issue, please mark the posts as correct and/or helpful accordingly. This helps other users with similar trouble get answers to their questions quicker. Thanks. -
Bad Battery life Mac Book pro 13 inch after installing mountain lion?
My battery runs out of juice very quickly after installing lion + for the first time I can hear the fan. So the machine seems to be working hard?!
Anyone a clue?
ErikAdd your name to the list - https://discussions.apple.com/thread/4135250?tstart=0.
Sorry,
Clinton -
I cannot open my mail on my mac book pro after downloading OS X Mountain Lion Help
I cannot open my mail after downloading OS X Mountain Lion update please help
I cannot open my mail after downloading OS X Mountain Lion update please help
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