HT1338 MacBook OS 10.7.5, running Firefox. Invisible Cursor...

MacBook OS X (10.7.5), running Firefox 18.0.1 (although I think this has been happening since OS X Leopard + Firefox)
While streaming video the cursor becomes invisible, but still moves & functions correctly.
While the cursor still works, I  find it very difficult to work w/ an invisible cursor.
SImilar issues? Solutions?
Thank you
*I imagine it has to do w/:
(a) my Firefox plugins &/or extensions..
(b) my graphics or media drivers..

No need to get it from FTP when there is https://www.mozilla.org/firefox/beta/all/
Also there is no such versions as 34.2, 34.5 as they were likely 34.0b2 and 34.0b5 with the current being 34.0b11

Similar Messages

  • Firefox won't insall into my applications folder. Says can't install because libsmime3.dylib is in use. I am running Mac Os 10.6.7 on a Macbook Pro. I can run firefox okay from the disk image but just won't install into the apps folder.

    My system is a Macbook Pro running Mac Os 10.6.7 with a 2.8 GHz Intel Core 2 duo processor with 4 GB 1067 MHz DDR3 ram. The upgrade downloads fine, but when I try to drag the firefox image onto my appication folder, I get a dialogue box that says...Cannot install application because "libsmime3.dylib" is in use. I can run Firefox fine from the disk image.

    Nope---didn't work. I've owned Macs for about 12 years so although I am brain dead on some things, I do have a working knowledge on most things. I only say that to say this--I did try holding down the mouse and choosing empty trash. It asks if I want to permanently delete what's in there. I say yes--and then I get the same identical message again-----'The operation can't be completed because the item "Firefox 8.0.1.dmg" is in use I can then click stop, or continue.' So apparently that complains the same way it does if I click it up on the menu :)))
    As for item owned by---that's not an issue and isn't coming up. User is not a problem either as I am the only user on this system. There is only ONE file in my trash at the moment at that is this dmg file. Nothing Mac. Nothing owned by anyone other than Firefox. The problem seems to be that the dmg file and the original 4.0 FF file are working in tandem with each other--even though I have already drug the new 8.0 globe into the Apps folder and it updated the FF app with the new stuff. If I could force the dmg file to go away, I would do so, but at every turn the system is telling me it can't be done because it seems to think that dmg file is in use---even though everything is shut down and/or ejected. Hey--I'm getting ready to head out and won't be back till evening. I'll check back in this evening. Thank you again for your help.

  • I cannot run Firefox 4 on my MacBook Pro (OS X 10.4.11)

    I am currently running Firefox 3.6.13. I tried downloading and installing Firefox 4 but I received a message that says my software won't support it. I have a MacBookPro, which runs OS X 10.4.11. Any assistance is appreciated. Thank you!

    Firefox 4 requires Mac OS X 10.5 or later. You can download Firefox 3.6 from [http://www.mozilla.com/en-US/firefox/all-older.html this download page]. Install it like normal and you should be back up and running.

  • How to install Firefox for Mac on an external USB 3.0 drive and run Firefox portable?

    I recently acquired a new MacBook Pro 10.9 Mavericks laptop and, I would like to to install Firefox for Mac on a Mac-compatible external USB 3.0 HD, and import my 16MB of legacy bookmarks from a PC-compatible USB 2.0 HD and, run Firefox as a portable application, as I did for years on my 7-year-old EOS'd Dell Inspiron XP laptop.
    Do-able?
    If so, I would like to do the same with Thunderbird...

    Hi,
    There are portable versions of Firefox and Thunderbird but Mozilla doesn't offer them directly. You can get them from PA.com. Links are below:
    *[http://portableapps.com/apps/internet/firefox_portable Firefox 28.0]
    *[http://portableapps.com/apps/internet/thunderbird_portable Thunderbird 24.4.0]
    All you have to do is open it, and point the installation directory to your USB Stick

  • Why does my iCloud email continually stall (hang) when I'm typing a message? I have a 2013 MacBook Pro and I'm running the latest version of Yosemite. First time that I've been absolutely frustrated with an Apple product. Help!!!

    Why does my iCloud email continually stall (hang) when I'm typing a message? I have a 2013 MacBook Pro and I'm running the latest version of Yosemite. This is the first time that I've been absolutely frustrated with an Apple product. Can you help me, please?

    Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
    Trash the current Firefox application to do a clean reinstall.
    Install the new version that you have downloaded.
    Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data.

  • I have an early 2011 MacBook Pro which has been running slow for a while. After looking at responses to similar problems I have downloaded and run EtreCheck and will post the output. Please can someone help me with what it all means.Thanks in advance

    I have an early 2011 MacBook Pro which has been running slow for a while. After looking at responses to similar problems I have downloaded and run EtreCheck. Please can someone help me with what it all means.
    Thanks in advance.
    EtreCheck version: 1.9.15 (52)
    Report generated 19 September 2014 08:07:14 GMT+8
    Hardware Information: ?
      MacBook Pro (13-inch, Early 2011) (Verified)
      MacBook Pro - model: MacBookPro8,1
      1 2.3 GHz Intel Core i5 CPU: 2 cores
      4 GB RAM
    Video Information: ?
      Intel HD Graphics 3000 - VRAM: 384 MB
      Color LCD 1280 x 800
    System Software: ?
      OS X 10.9.4 (13E28) - Uptime: 0 days 0:4:29
    Disk Information: ?
      Hitachi HTS545032B9A302 disk0 : (320.07 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted>: 209.7 MB
      Macintosh HD (disk0s2) / [Startup]: 319.21 GB (147 GB free)
      Recovery HD (disk0s3) <not mounted>: 650 MB
      MATSHITADVD-R   UJ-898 
    USB Information: ?
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Inc. BRCM2070 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ?
      Apple Inc. thunderbolt_bus
    Gatekeeper: ?
      Mac App Store and identified developers
    Kernel Extensions: ?
      [not loaded] com.seagate.driver.PowSecDriverCore (5.2.4 - SDK 10.4) Support
      [not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.4 - SDK 10.4) Support
      [not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.4 - SDK 10.5) Support
      [not loaded] com.seagate.driver.SeagateDriveIcons (5.2.4 - SDK 10.4) Support
      [loaded] com.sophos.kext.sav (9.1.55 - SDK 10.7) Support
      [loaded] com.sophos.nke.swi (9.1.50 - SDK 10.8) Support
    Launch Daemons: ?
      [loaded] com.adobe.fpsaud.plist Support
      [loaded] com.microsoft.office.licensing.helper.plist Support
      [running] com.sophos.autoupdate.plist Support
      [running] com.sophos.configuration.plist Support
      [running] com.sophos.intercheck.plist Support
      [running] com.sophos.notification.plist Support
      [running] com.sophos.scan.plist Support
      [running] com.sophos.sxld.plist Support
      [running] com.sophos.webd.plist Support
      [running] com.trusteer.rooks.rooksd.plist Support
    Launch Agents: ?
      [loaded] com.divx.dms.agent.plist Support
      [loaded] com.divx.update.agent.plist Support
      [running] com.sophos.uiserver.plist Support
      [running] com.trusteer.rapport.rapportd.plist Support
    User Launch Agents: ?
      [loaded] com.adobe.ARM.[...].plist Support
      [running] com.amazon.music.plist Support
      [loaded] com.google.keystone.agent.plist Support
      [not loaded] jp.co.canon.Inkjet_Extended_Survey_Agent.plist Support
    User Login Items: ?
      iTunesHelper
      TomTomHOMERunner
      AdobeResourceSynchronizer
      Dropbox
    Internet Plug-ins: ?
      FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
      DivX Web Player: Version: 3.2.1.977 - SDK 10.6 Support
      AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
      AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
      Flash Player: Version: 15.0.0.152 - SDK 10.6 Support
      EPPEX Plugin: Version: 10.0 Support
      Default Browser: Version: 537 - SDK 10.9
      OVSHelper: Version: 1.1 Support
      QuickTime Plugin: Version: 7.7.3
      SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 Support
      iPhotoPhotocast: Version: 7.0 - SDK 10.7
    Safari Extensions: ?
      Ultimate
    Audio Plug-ins: ?
      BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
      AirPlay: Version: 2.0 - SDK 10.9
      AppleAVBAudio: Version: 203.2 - SDK 10.9
      iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins: ?
      Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    3rd Party Preference Panes: ?
      Flash Player  Support
      Perian  Support
      Trusteer Endpoint Protection  Support
    Time Machine: ?
      Skip System Files: NO
      Auto backup: YES
      Volumes being backed up:
      Macintosh HD: Disk size: 297.29 GB Disk used: 160.38 GB
      Destinations:
      Data [Network] (Last used)
      Total size: 2 TB
      Total number of backups: 99
      Oldest backup: 2012-04-20 17:05:32 +0000
      Last backup: 2014-09-18 23:49:25 +0000
      Size of backup disk: Excellent
      Backup size 2 TB > (Disk size 297.29 GB X 3)
      Time Machine details may not be accurate.
      All volumes being backed up may not be listed.
    Top Processes by CPU: ?
          6% InterCheck
          5% iCalExternalSync
          3% WindowServer
          2% CalendarAgent
          2% SystemUIServer
    Top Processes by Memory: ?
      152 MB SophosScanD
      147 MB InterCheck
      106 MB SophosAntiVirus
      66 MB Dropbox
      57 MB com.apple.iTunesLibraryService
    Virtual Memory Information: ?
      161 MB Free RAM
      1.55 GB Active RAM
      1.41 GB Inactive RAM
      902 MB Wired RAM
      611 MB Page-ins
      0 B Page-outs

    Uninstall Trusteer software
    http://www.trusteer.com/support/uninstalling-rapport-mac-os-x
    Remove Sophos
    https://discussions.apple.com/message/21069437#21069437

  • When I attempt to open firefox an error message appears telling me that firefox is already running, but I can't find it running. How do I do so or in any case close the already running Firefox process?

    When I attempt to open Firefox instead of Firefox opening, an error message appears saying "Firefox is already running but isn't responding. To open another window please close the existing Firefox process or restart the system.", but I can't find that process of Firefox in order to kill it, and after restarting the system there is still the problem. I have found an emergency fix to at least get online, and that is to use"Firefox_Profile_Manager" in the start menu's "run" start menu, but the
    Firefox that then opens is that one doesn't carry over what I had in my bookmarks but starts bookmarks anew.

    Sounds like it is hanging when you exit and later try to restart Firefox.
    * How to stop the running Firefox process
    ** In Task Manager, does firefox.exe show in the '''<u>Processes</u>''' tab?
    ** See: http://kb.mozillazine.org/Kill_application
    **Windows 7 users: http://www.techrepublic.com/blog/window-on-windows/reap-the-benefits-of-windows-7s-task-manager/2576
    * What may cause Firefox to hang at exit
    **Windows 7 Task Manager: http://www.techrepublic.com/blog/window-on-windows/reap-the-benefits-of-windows-7s-task-manager/2576
    ** http://support.mozilla.com/en-US/kb/Firefox+hangs
    ** http://kb.mozillazine.org/Firefox_hangs
    ** https://support.mozilla.com/en-US/kb/Firefox+is+already+running+but+is+not+responding
    * You may need to try Firefox Safe Mode
    ** You may need to use '''Safe Mode''' to locate the problem: ***See: http://kb.mozillazine.org/Safe_Mode
    ***Firefox 4 users, hold the Shift key while clicking the Firefox 4 desktop icon to enter Safe Mode.
    ***Firefox Safe Mode is a diagnostic mode that disables Extensions and some other features of Firefox.
    ****In Firefox 4, Safe Mode also disables Plugins and Hardware Acceleration.
    ****If you are using a theme, switch to the DEFAULT theme: Tools > Add-ons > Themes '''<u>before</u>''' starting Safe Mode (In Firefox 4, Tools > Add-ons > Appearance). See: http://support.mozilla.com/en-US/kb/Using%20themes%20with%20Firefox#w_managing-themes-and-personas
    ****When entering Safe Mode, do not check any items on the entry window, just click "Continue in Safe Mode".
    ****Test to see if the problem you are experiencing is corrected.
    *** If the problem does not occur in Safe-mode then disable all of your Extensions and Plug-ins and then try to find which is causing it
    ***#by enabling '''<u>one at a time</u>''' until the problem reappears.
    ***#You can also enable a few at a time (3-5), keeping track of what you just re-enabled to see if the problem re-occurs; this will help narrow down the possibilities if you have a large number of add-ons.
    ***#'''<u>You MUST close and restart Firefox after EACH change</u>''' via File > Restart Firefox (on Mac: Firefox > Quit).
    ***#You can use "Disable all add-ons" on the Safe Mode start window.
    **See the following for more information
    *** http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes
    *** http://support.mozilla.com/en-US/kb/Troubleshooting+plugins
    *** http://support.mozilla.com/en-US/kb/Basic+Troubleshooting
    <br />
    <br />
    '''You need to update the following:'''
    *Adobe Shockwave for Director Netscape plug-in, version 11.5
    *Adobe PDF Plug-In For Firefox and Netscape "9.3.2"
    *Shockwave Flash 10.2 r153
    *Next Generation Java Plug-in 1.6.0_17 for Mozilla browsers
    #'''''Check your plugin versions''''' on either of the following links':
    #*http://www.mozilla.com/en-US/plugincheck/
    #*https://www-trunk.stage.mozilla.com/en-US/plugincheck/
    #*'''Note: plugin check page does not have information on all plugin versions'''
    #*There are plugin specific testing links available from this page:
    #**http://kb.mozillazine.org/Testing_plugins
    #'''Update Shockwave for Director'''
    #*NOTE: this is not the same as Shockwave Flash; this installs the Shockwave Player.
    #*Use Firefox to download and SAVE the installer to your hard drive from the link in the article below (Desktop is a good place so you can find it).
    #*When the download is complete, exit Firefox (File > Exit)
    #*locate and double-click in the installer you just downloaded, let the install complete.
    #*Restart Firefox and check your plugins again.
    #*'''<u>Download link and more information</u>''': http://support.mozilla.com/en-US/kb/Using+the+Shockwave+plugin+with+Firefox
    #'''Update Adobe Reader (PDF plugin):'''
    #*From within your existing Adobe Reader ('''<u>if you have it already installed</u>'''):
    #**Open the Adobe Reader program from your Programs list
    #**Click Help > Check for Updates
    #**Follow the prompts for updating
    #**If this method works for you, skip the "Download complete installer" section below and proceed to "After the installation" below
    #*Download complete installer ('''if you do <u>NOT</u> have Adobe Reader installed'''):
    #**SAVE the installer to your hard drive (save to your Desktop so that you can find it after the download). Exit/Close Firefox. Run the installer you just downloaded.
    #**Use either of the links below:
    #***https://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox ''(click on "Installing and updating Adobe Reader")''
    #***''<u>Also see Download link</u>''': http://get.adobe.com/reader/otherversions/
    #*After the installation, start Firefox and check your version again.
    #'''Update the [[Managing the Flash plugin|Flash]] plugin''' to the latest version.
    #*Download and SAVE to your Desktop so you can find the installer later
    #*If you do not have the current version, click on the "Player Download Center" link on the "'''Download and information'''" or "'''Download Manual installers'''" below
    #*After download is complete, exit Firefox
    #*Click on the installer you just downloaded and install
    #**Windows 7 and Vista: may need to right-click the installer and choose "Run as Administrator"
    #*Start Firefox and check your version again or test the installation by going back to the download link below
    #*'''Download and information''': http://www.adobe.com/software/flash/about/
    #**Use Firefox to go to the above site to update the Firefox plugin (will also install plugin for most other browsers; except IE)
    #**Use IE to go to the above site to update the IE ActiveX
    #*'''Download Manual installers'''.
    #**http://kb2.adobe.com/cps/191/tn_19166.html#main_ManualInstaller
    #**Note separate links for:
    #***Plugin for Firefox and most other browsers
    #***ActiveX for IE
    #'''Update the [[Java]] plugin''' to the latest version.
    #*Download site: http://www.oracle.com/technetwork/java/javase/downloads/index.html (Java Platform: Download JRE)
    #**'''''Be sure to <u>un-check the Yahoo Toolbar</u> option during the install if you do not want it installed.
    #*Also see "Manual Update" in this article to update from the Java Control Panel in Windows Control Panel: http://support.mozilla.com/en-US/kb/Using+the+Java+plugin+with+Firefox#Updates
    #* Removing old versions (if needed): http://www.java.com/en/download/faq/remove_olderversions.xml
    #* Remove multiple Java Console extensions (if needed): http://kb.mozillazine.org/Firefox_:_FAQs_:_Install_Java#Multiple_Java_Console_extensions
    #*Java Test: http://www.java.com/en/download/help/testvm.xml

  • I have been running Firefox on my PowerPC G5 for years and have just tried to install 4.0. When I attempt to start Firefox, a window opens telling me the application cannot be launched. I have installed it twice with the same result. What gives?

    I have a PowerPC G5 quad core Mac with a pre-intel chip. I have been running Firefox successfully for over five years and have used every version in operation during that time. Tonight, I received notice that the latest version of 3.6 was ready to install and that I needed to restart. I did that and was taken to a page telling me that 4.0 was available for downloading and use. So I downloaded the new 4.0 and tried to install it in the typical Mac fashion. After clicking on the dmg, I dragged the icon into my applications folder and onto the dock. But when I click on the icon on the dock, I get the message: The application cannot be launched. 10661
    When I try to launch by double clicking in the applications folder, I get the message: You cannot open the application Firefox because it is not supported on this system.
    I had to go to your site using Safari of all things! I tried re-installing it with another download, and that one misbehaves in the same way. By the way, in case it matters, I still have 42 GB available on my hard drive and 5 GB of RAM.
    There is one other funny thing. The Firefox icon from the disk image has a white circle with the slash through it on top of the fox and world symbol. That is what appears in my applications folder and in my dock. It appears to be saying NOT FIREFOX, as it would indicate in a NO U-TURN sign. What is this all about?

    I have had a similar problem with my system. I just recently (within a week of this post) built a brand new desktop. I installed Windows 7 64-bit Home and had a clean install, no problems. Using IE downloaded an anti-virus program, and then, because it was the latest version, downloaded and installed Firefox 4.0. As I began to search the internet for other programs to install after about maybe 10-15 minutes my computer crashes. Blank screen (yet monitor was still receiving a signal from computer) and completely frozen (couldn't even change the caps and num lock on keyboard). I thought I perhaps forgot to reboot after an update so I did a manual reboot and it started up fine.
    When ever I got on the internet (still using firefox) it would crash after anywhere between 5-15 minutes. Since I've had good experience with FF in the past I thought it must be either the drivers or a hardware problem. So in-between crashes I updated all the drivers. Still had the same problem. Took the computer to a friend who knows more about computers than I do, made sure all the drivers were updated, same problem. We thought that it might be a hardware problem (bad video card, chipset, overheating issues, etc.), but after my friend played around with my computer for a day he found that when he didn't start FF at all it worked fine, even after watching a movie, or going through a playlist on Youtube.
    At the time of this posting I'm going to try to uninstall FF 4.0 and download and install FF 3.6.16 which is currently on my laptop and works like a dream. Hopefully that will do the trick, because I love using FF and would hate to have to switch to another browser. Hopefully Mozilla will work out the kinks with FF 4 so I can continue to use it.
    I apologize for the lengthy post. Any feedback would be appreciated, but is not necessary. I will try and post back after I try FF 3.16.6.

  • I am trying to install windows 7 on my macbook pro 13", when i run bootcamp it tells me that there is not a windows support software available for my computer. Where can i get the windows support software for my macbook?

    I am trying to install windows 7 on my macbook pro 13", when i run bootcamp it tells me that there is not a windows support software available for my computer. Where can i get the windows support software for my macbook?

    Apple only supports Windows on certain hardware.
    http://www.apple.com/support/bootcamp/
    Apple provides their framework for Windows to run on a Mac, a piece of software called a Hybrid MBR that bridges the gap between how Windows reads the drive partition table (MBR) and EFI/GUID partition table that Mac's use.
    It doesn't mean Windows can't run on your Mac, a third party solution called rEFIt will also bridge the gap and allow booting of more that just Windows, Linux as well for a triple booting computer.
    Your hardware has to meet the other requirements the second and third operating system needs as as being able to install drivers that will work for your hardware, especially the fans or they will run loud and fast by default.
    http://refit.sourceforge.net/
    This above is a advanced procedure which requires knowledge how computers and various operating systems, drive formats and so forth work.
    I even admit I don't know everything myself, but I experiment on a separate piece of Mac hardware (out of warranty/AppleCare) designed for this purpose so in case something screws up I'm not taking down my only machine and can use the other to get online and find solutions.
    There is a very high potential for losing your data if your using advanced/non-Apple methods to install Windows on your only Mac where Apple doesn't support it. Also one shouldn't be doing this on Mac hardware that is under AppleCare or warranty as it might be voided. Proceed at your own risk and education.

  • I'm running Firefox 3.6.23. I get the message that HP Smart Web Printing is not compatible.

    I'm running Firefox 3.6.23 under Windows 7 64 bit. I want to use the HP Smart Web Printing program but under the add-ons I get the message that it is not compatible with this version. What ver. should I be running for compatibility? I saw at one time the icon on the toolbar but it went away after the next reboot. Help.
    Ray
    This question was solved.
    View Solution.

    It is listed as compatible with Internet Explorer versions 6, 7, and 8 .
    Best regards,
    erico
    ****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
    2015 Microsoft MVP - Windows Experience Consumer

  • When I Run Firefox It Says "XUL Runner" Platform version 1.9.2.3 is not compatible with min version 1.9.2.3 max version 1.9.2.3.

    When I Run Firefox It Says "XUL Runner" Platform version 1.9.2.3 is not compatible with min version 1.9.2.3 max version 1.9.2.3
    == This happened ==
    Every time Firefox opened
    == It Updated ==
    == User Agent ==
    Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.99 Safari/533.4

    Do a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
    Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
    It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
    You can skip the step to create a new profile, that is not necessary for this issue.
    See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

  • Error message that Firefox version 5.0 or later is vulnerable to phishing but I am running Firefox 16.0

    I get a small box that comes up each time I enter Firefox saying that Firefox 5.0 is vulnerable to phishing and other threats. I am not sure where this message comes from. I have Norton software on the my computer. The box further asks me to update my Firefox to a later version. I check my preferences and I am running Firefox 16.0 the newest version.
    I am not sure what to do about this situation.

    See [[/questions/935636]]

  • I have been running firefox for about 4 years now and love it. recently I signed into firefox the page keeps running blank, i have it on my allow list.

    I have been running firefox now for about 4 years and love it. Recently I tried signing on and it just runs a blank page. I uninstalled it and re installed it to no avail. I have it on my allow list for my fire wall , and have tried all the fixes that i can. can you please help. I use your program as it runs my different web sites so much better than chrome or internet explorer. attached is a picture of what I encounter when I try to sign on. than You in advance. Colleen

    Hi Colleen, assuming it isn't an external software issue, then the next few things to try are as follows:
    '''Firefox's Safe Mode'''
    This is a standard diagnostic tool to deactivate extensions, hardware acceleration, and some other advanced features of Firefox. More info: [[Troubleshoot Firefox issues using Safe Mode]].
    If the menus are operable, you can restart Firefox in Safe Mode using either:
    * "3-bar" menu button > "?" button > Restart with Add-ons Disabled
    * Help menu > Restart with Add-ons Disabled
    Not all add-ons are disabled: Flash and other plugins still run
    After Firefox shuts down, a small dialog should appear. Click "Start in Safe Mode" (''not'' Reset).
    If the menus are not operable, exit/crash Firefox and hold down the Shift key when starting it up again. A small dialog should appear. Click "Start in Safe Mode" (''not'' Reset).
    Can you load any pages?
    If you have the same issue, it could either be something in your settings or in Firefox's program folder. These approaches test those possibilities.
    '''Create a new Firefox profile'''
    A new profile will have your system-installed plugins (e.g., Flash) and extensions (e.g., security suite toolbars), but no themes, other extensions, or other customizations. It also should come with completely fresh settings databases and a fresh cache folder.
    Exit Firefox and start up in the Profile Manager using Start > search box (or Run):
    firefox.exe -P
    ''Don't delete anything here.''
    Any time you want to switch profiles, exit Firefox and return to this dialog.
    Click the Create Profile button, assign a name like Dec17, and ignore the option to change the folder location. Then start Firefox in the new profile you created.
    Can you load any pages in the new profile?
    If so, it sounds like a settings problem. If not, it could be corruption of Firefox's program files. See the "Clean Reinstall" section below.
    When returning to the Profile Manager, you might be tempted to use the Delete Profile button. But... it's a bit too easy to accidentally delete your "real" profile, so I recommend resisting the temptation. If you do want to clean up later, I suggest making a backup of all your profiles first in case something were to go wrong.
    To keep the new profile and migrate data, check out this article: [[Recovering important data from an old profile]].
    Or as an intermediate measure, you could go back to your regular profile and try the Reset/Refresh feature. This article describes what is kept and lost in that process: [[Reset Firefox – easily fix most problems]].
    '''Clean Reinstall'''
    (1) Download a fresh installer for Firefox 34 from https://www.mozilla.org/firefox/all/ to a convenient location. (Scroll down to your preferred language.)
    (2) Exit out of Firefox.
    (3) Rename the program folder
    ''(32-bit Windows folder names)''
    C:\Program Files\Mozilla Firefox
    to
    C:\Program Files\OldFirefox
    ''(64-bit Windows folder names)''
    C:\Program Files (x86)\Mozilla Firefox
    to
    C:\Program Files (x86)\OldFirefox
    (4) Run the installer you downloaded in #1. It should automatically connect to your existing settings.
    When starting Firefox, you may need to use the profile manager to switch back to your regular profile.
    Any improvement?
    Note: Some recently installed plugins may exist only in that OldFirefox folder. If something essential is missing, look in these folders:
    * \OldFirefox\Plugins
    * \OldFirefox\browser\plugins

  • Need to run firefox 3.6 because of un-supported plugin.

    Hello,
    I am looking for advice on how to run Firefox 3.6 as securely as possible.
    Yes I realize that is an outdated and insecure, but I have no choice.
    I use a commercial product called Kurzweil Reader. It is a screen reader designed specifically for people with dyslexia. Other alternatives exist, but they are tailored to blind people. The visual and auditory aspects of the Kurzweil plugin are key to it's function. Upgrading to a new version is not an option either, due to the very steep pricing.
    So I'm stuck using Firefox 3.6 when I want to use my screen reader.
    So my questions are:
    What is the best way to use the current version of Firefox as my main browser, but have the older Firefox 3.6 available to use when I wish to use the screen reader.
    I'm thinking an old version of Firefox Portable, along with some configuration modifications to make it more secure, could be an option. I won't be shopping or doing banking on the older version, but I still do want to harden thing's a bit. I'm thinking disabling all plugins in it and installing "no-script". I need suggestions on settings that I can change or other plugins that I can add to "harden" my Firefox 3.6 installation.
    Also running 3.6 in some sort of sandbox could be another option.
    Thanks for any ideas!

    Firefox Portable 3.6 should work, but it may not "find" the Kurzwell Plugin for Firefox. You would need to locate the plugin on your hard drive and put a copy of the file in the plugins folder of Firefox 3.6.
    There's a support forum for Portable Apps over here:
    http://portableapps.com/forums/support/firefox_portable
    Firefox Portable isn't an official Mozilla product, but does have a close relationship with Mozilla.
    Oh, definitely install an older version of NoScript, as you mentioned.

  • How do I import an iPhoto Library  (V.7.1.5) created on my old MacBook (10. 6.8) into my new Macbook pro (10.9.1) running iPhoto 9.5.1? I tried copying onto memory stick and moving to new mac, but new iPhoto doesn't recognise the library.

    How do I import an iPhoto Library  (V.7.1.5) created on my old MacBook (10. 6.8) into my new Macbook pro (10.9.1) running iPhoto 9.5.1? I tried copying onto memory stick and moving to new mac, but new iPhoto doesn't recognise the library.

    So what exactly did you copy over? If it's a 12 gig iPhoto Library then it sounds like the files are there. Perhaps the copy went wrong along the way.
    Option 1
    Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Repair Database. If that doesn't help, then try again, this time using Rebuild Database.
    If that fails:
    Option 2
    Download iPhoto Library Manager and use its rebuild function. (In early versions of Library Manager it's the File -> Rebuild command. In later versions it's under the Library menu.)
    This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.
    Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.  
    Regards
    TD

Maybe you are looking for

  • How do I add a jar file into the build path of the compiler?

    Hey, I'm trying to import a jar file into the build path of the compilation process, but it does not find the packages or the classes that are in it. I think I don't add it right...           ArrayList<String> options=new ArrayList<String>();        

  • Sync just podcasts across two computers

    I have a new netbook. My desktop has iTunes. I have a lot of podcasts on there and I listen to them often through my iPod and sometimes through the desktop. All is well with syncing, I just delete listened to podcasts here and there on the pc and it

  • Nokia 5500 problem with applications

    I have noticed a strange thing on my phone - when I install application on my phone everything is alright, it works fine. But when I turn off and turn back on the phone I am not able to open the same applicaton (dictionary, game or program). It is st

  • Please help iChat to iChat communication error.

    I am trying to connect to chat with my Dad in Istanbul. I am in the Uk, we both have Macbooks running Leopard. We couldn't connect at all at first as his login kept timing out. Now we have changed the port number at Dad's end he can log in and I can

  • New Apple Keyboard (Alu) meet G4 sawtooth?

    Hey folks, I just got a new slim aluminium Apple keyboard as a treat for my aging G4, but it seems that it won't let the Mac shutdown. If I use Ctrl-Eject and hit enter (as is my habit on Apple Pro keyboards) or if I select Shut Down from the Apple m