HT1338 macbook wont update apps. Every time I say to update it say's you must log into the account in which the apps were purchased?
macbook wont update apps. Every time I click the update all button it say's you must log into the account in which the apps were purchased? HELP!!
iPhoto and iMovie are part of the pre-bundled iLife that came with the computer. I believe the problem may result from the motherboard change. Contact Apple Support who should be able to help you.
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Apple - Support - Contact Apple Support.
For Mac App Store: Apple - Support - Mac App Store.
For iTunes: Apple - Support - iTunes.
Similar Messages
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my software update fails every time I attempt to update. I have restarted the device, selected software update but when it get to the end of "preparing software update", it fails and says the update was not successful. any ideas?
Welcome to the Apple Community.
If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
Connect the micro USB cable to the Apple TV and to your computer.
Reconnect the power cable (only for Apple TV 3)
Open iTunes.
Select your Apple TV in the Devices list, and then click Restore. -
PC Software saying 'component update needed' every time I try to update my phone software.
I recently downloaded the PC software and tried to update my phone but when I clicked update it said that a component of the PC software needed updated so I closed all the programmes running like it said and allowed it to update. However it has not started updating and it says 'please wait while windows configures Blackberry software updater' and it's not doing anything else. Been waiting about an hour now.
Just wondering if there is any way I can solve this problem. Tried re-installing program and rebooting computer but has had no effect so far.This was happening to me yesterday, but later in the day the update became available. You can either be patient and see if it shows up in Software Update or manually download it from here.
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I get a message to update foxfire. mac laptop. i follow instructions and when directed to move icon into applications i am told that this is an older version of what i have. i have mozilla 5.0
what do i do?That is usually caused by the OS getting confused by the release or builds dates dates of the various Firefox versions. Firefox 3.6.19 has probably a more recent date than Firefox 5.0.1.
If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the DMG file to the desktop
* Firefox 5.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Trash the current Firefox application to do a clean (re-)install
* Install the new version that you have downloaded
Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data. -
I just updated my macbook pro and now every time i go to youtube it tells me I have to download the new version of adobe flash player so i do and it still wont let me play it ..
Assuming Allan's advice is not correct, and you do run the installer, I think I've heard of that problem and it involves removing the old Flash plug-ins, then install the new version. I don't use it so I don't know what they are called, but will be the /Library/Internet Plug-ins folder.
You can go here and enable HTML5 in YouTube so you don't have to use Flash: http://www.youtube.com/html5
Most(?) of the content is HTML5, but you may run into videos where you still need Flash. -
I'm getting a can not connect message every time I try to update my existing apps that need to be updated. I even put in a new password thinking that was the problem. Can someone please help me. This has been going on for two weeks.
Hello Priscilla43,
The following article provides tips and suggestions that can help restore your connection to the iTunes Store.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Cheers,
Allen -
I just got the 5s, every time in try to update my apps it's asking for a second password to an Apple ID that is not mine-- it asks for mine and then another one pops up after I enter mine .what do I do?
where did you get this phone from
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Every time I try to update an app or download from iTunes a message appears 'unknown error has occurred' can anyone help as to why this would happen and how to fix the problem? Thanks
Are you using a proxy or a VPN to connect to the internet? If you are, this is possibly the reason why. I suggest using anothe connection which is not a proxy.
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every time I try to update my macbook air it says an error occurs during installation how do I get the updates to install?
Hi,
Have you activated messages on your settings page?
HW -
Every time I try to update iPhoto or other apps it says I can not because I bought them under a different account but I didn't.
So the Mac you have did you buy it new or used?
If you bought it used you have to contact Apple and have it removed from the original owners name and Apple ID and then register it under your Apple ID.
The iLife apps on newer Mac computers, ones that came with Lion or newer version of OS X , are now tied to the Apple ID of the original owner. No other Apple ID and password can be used to do any updates on them or Re-Download them if you wipe the drive. That is until you have that Mac's serial number removed from the origiinal owners Apple ID. -
I have 8 apps that, when I tried to update, are now stuck on "installing" in the box that says update. every time I try to update another app, it gets frozen like this as well. I was able to quit all apps, but these, as they do not respond. Any ideas?
Reset your iPad by holding the home and on/off buttons together for 6 or 7 seconds till the Apple logo appears. Then update your apps one at a time. Do not start the next app until the current one downloads and finishes installing.
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every time i try to update my iPhone to IOS 7 it wont because of "Unknown error (3199) Any1 have any ideas? i have done that Drivers thing and it still doesnt work
Ios has not been released. It is available in test version only to registered developers.
If you are a developer then you nkow better thatn to post this here. You should use your credentials to log into the developers forum.
If you are not a developer then you are illegally downloading the software. -
Do we get charged every time we have to update our apple app games
Do we get charged every time we have to update our apple app games?
Updates never have an additional charge associated with them. App Upgrades do. An upgrade would be going from a free version to the full paid version and there would be a charge for that. When apps are updated, new feature, new interface, etc. - there is no charge for that.
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I have os 10.5.8 software on my mac and I need to update the software on my mac so I can update my iphone 4s, every time I try to update my mac with the 6.0 it says it doesn't need any updates, but my mac still has 10.5.8.... any help?? Please...
You must first buy Snow Leopard from Apple: 800-MY-APPLE (in the US)
Make sure your system meets Snow Leopard's requirements:
Mac OS X 10.6 "Snow Leopard" System Requirements
To install Snow Leopard for the first time, you must have a Mac with:
An Intel processor
An internal or external DVD drive, or DVD or CD Sharing
At least 1 GB of RAM (additional RAM is recommended)
A built-in display or a display connected to an Apple-supplied video card supported by your computer
At least 5 GB of disk space available, or 7 GB of disk space if you install the developer tools -
I try to update imovie but a window appears asking me to log into an account, when i do so and try again to download the update the same window returns
How can I update my apps?Welcome to the Apple Support Communities
See > http://support.apple.com/kb/TS4236
If it doesn't work, go to App Store > Featured > Account > Show hidden purchases, and show iMovie
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