HT1338 mail wont work since update

My mac did an update for iphoto and since then my mail wont open
it says that this version of mail wont work with this system and to use the mail icon located in applications
tried that and it still wont work
HELP!!!!

I was having very similar issues with both the iPhone 3GS, which I returned, and then when I updated my original iPhone to the 3.0 OS. It turns out that the problem (at least in mine and others case) is an unassigned dummy email account on the iPhone. On the settings icon open up mail, contacts, calender and look at the end of your list of e-mail accounts. The dummy account will have the word e-mail in the margin but the rest of the field is blank. Select this for the account information go to the end of the information field and delete it.
When I did this it completely resolved my battery life issue and the over heating in my original iPhone. The cause it is suggested is because of the dummy account, the iPhone goes into perpetual search mode because of all the missing information. I wish I had know this before returning the 3GS.
Hope it works for you and you can begin enjoying all the benefits of the new 3.0

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Itunes wont work since update ios7, on my iphone..any suggestions?

I updated my iphone and my ipad to ios7 and my music plays fine on my ipad but not at all on my iphone...any suggestions?

Hello mrsknight128,
The following troubleshooting assistant can help sort issues with built-in applications on your iPhone.
iPhone Troubleshooting Assistant
http://www.apple.com/support/iphone/assistant/phone/
Cheers,
Allen

OLD iMac 1.8 GHz PPC G5...running 10.3.9, mail wont work (vs 1.3.11)

I have had this computer running all the way up to snow leopard but it just about cant handle it and it sounds like it is going to turn into an airplane and take off!
So, today, I clean swiped the whole thing and put back on Panther that came with it. I updated it up to 10.3.9 but that is as far as I can go. I dont have any disks for Tiger and Im not going to buy them still for over $120 at this point.
My problem is...the mail wont work now. I have set up my mail accounts a million times....we have iPhones, iPads, iPods, multiple MacBook Pros, all the computers at my office are Macs and I upgrade all of them, set up the mail, etc. So basically, I know that my server settings, passwords, usernames, etc are all spot on.
Is this version of mail just so old that it isn't going to work right? Anyone else still running an ancient machine? Tips? Help? Also, is there anywhere that I can just download Tiger 10.4? Id love to get it updated to at least that OS so that my daughters can use the computer for games, etc but the version of flash that their sites is requiring isn't available until we are running at least 4.0.
So basically....mail not working and upgrade advice needed!
Any suggestions....TYIA!!! Im dying here...
Julie

Doug:
Your computer meets the minimum system requirements for Tiger. However, the major Operating Systems: Jaguar, Panther, Tiger, Leopard must be installed from an install disk, which, as Niel indicated, needs to be purchased. Updates within an OS, from 10.4.4 to 10.4.11 for example, can be installed either via Software Update or downloaded as stand-alone updates form the Apple website and then installed.
If you do not already own the Tiger install disk, you might consider Leopard instead, since your computer meets the technical specifications for Leopard, and the cost of Tiger and Leopard are essentially the same $129 from Apple.
I would suggest that you seriously consider upgrading your RAM. Although the RAM you have will run Tiger, it will run much better by boosting your RAM by installing at least one 1 GB module. Your compuuter will support 2 - 184-pin PC-3200 (400MHz) DDR SDRAM up to 1 GB each. You can upgrade them both or upgrade to 1.5 GB for now.
Please do not hesitate to post back should you have further questions.
Good luck.
cornelius

I can not get my regular mail to work since I changed to moved to iCloud. What do I need to do?

I can not get my regular mail to work since i moved to iCloud. What do I need to do to update?

Go to Settings>Wi-Fi. At the bottom, make sure the "Ask to Join Networks" is ON. When you are out and about, any network the iPad sees will be shown and it will ask you if you want to "Join" it. If it is unsecure/free you tell it yes and you should connect. However, if there is a little padlock looking icon shown with the network name, it means that it is a secure network and you need a password to join. If you don't know it, you can't join. At most Starbucks and such, the Wi-Fi is free and you should be able to simply connect. Not really that hard. There are not security settings on your iPad to adjust. You'll figure it out.
Best.

Hyperlinks from Outlook are no longer working since updating to 8.

Hyperlinks from Outlook are no longer working since updating to 8.
I get a pop-up with "URL" An error occurred in sending the command to the application.

Well, I've had to downgrade to Firefox 4.0 in order to get hyperlinking back.

My itunes wont work after update

my itunes wont work after update. whats the problem.

also, the curser just goes round and round. cant close by clicking x, have to close frome the place that says close. then message says program not responding.

My iMessages don't work since updating. It says the Messages database is being upgraded, please wait while it finishes or Quit Messages and relaunch it later. How do I get them working again?

My iMessages don't work since updating. It says the Messages database is being upgraded, please wait while it finishes or Quit Messages and relaunch it later. How do I get them working again?

Back up all data.
Quit Messages if it’s running. Force quit if necessary. Relaunch it and test after each of the following steps. If the problem isn't resolved, quit again and go on to the next step.
Step 1
Make sure you know the ID and password you use with iMessage. Launch the Keychain Access application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Select the login keychain from the list on the left side of the Keychain Access window. If your default keychain has a different name, select that.
If the lock icon in the top left corner of the window shows that the keychain is locked, click to unlock it. You'll be prompted for the keychain password, which is the same as your login password, unless you've changed it.
Right-click or control-click the login entry in the list. From the menu that pops up, select
          Change Settings for Keychain "login"
In the sheet that opens, uncheck both boxes, if not already unchecked.
From the menu bar, select
          Keychain Access ▹ Preferences ▹ First Aid
If the box marked
          Keep login keychain unlocked
is not checked, check it.
Select
          Keychain Access ▹ Keychain First Aid
from the menu bar and repair the keychain.
From the Category list in the lower left corner of the window, select My Certificates. Look carefully at the list of certificates in the right side of the window. If any of them is marked with a red "X" as expired or invalid, delete it. Also delete all items with "iMessage" or "com.apple.idms" in the name, whether valid or not.
From the menu bar, select
          Keychain Access ▹ Preferences... ▹ Certificates
There are three menus in the window. Change the selection in the top two to Best attempt, and in the bottom one to CRL.
Log out and log back in.
Step 2
Hold down the option key and select
          Go ▹ Library
from the Finder menu bar. Move the following items from the Library folder to the Trash (some may not exist):
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          Caches/com.apple.Messages
          Caches/com.apple.imfoundation.IMRemoteURLConnectionAgent
          Containers/com.apple.iChat
          Containers/com.apple.soagent
          IdentityServices
Leave the Library folder open. Log out and log back in.
Step 3
Go back to the Finder and move the following item from the open Library folder to the Desktop:
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Note: you are not moving the Messages application. You’re moving a folder named “Messages.”
If Messages now works, delete the Messages folder on the Desktop. Otherwise, quit Messages again. Put back the folder you moved, overwriting the newer one that may have been created in its place.
Step 4
In the Preferences subfolder, there may be several files having names that begin with any of the following strings:
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          com.apple.ids
          com.apple.imdsmsrecordstore
          com.apple.imessage
          com.apple.imservice
Move them all to the Desktop. There may also be a file with the name "com.apple.imagent.plist". Move that to the Trash.
Also in the Preferences folder, there's a subfolder named "ByHost". Open it and do the same thing.
Log out and log back in. Test again. This time Messages should perform normally, but your settings will be lost. You may be able to put back some of the files you moved to the Desktop in this step. Relaunch and test after each one. Eventually you should find one or more that causes Messages to malfunction. Delete those files and recreate whatever settings they contained.
If the issue is still not resolved, quit Messages again and put all the items you moved to the Desktop back where they were. You don’t need to replace the items you moved to the Trash. Stop here and post your results.
If you later decide that you don’t like the results of Steps 3 and 4, you can undo them completely by quitting Messages and restoring the items you deleted in those steps from your backup.

Mail not working since OS X Yosemite download

Mail not working since OS-X Yosemite download! Getting the message ''your mail index has been damaged, to repair it, quit mail'
Same message keeps appearing despite following instructions - need mail for work! Hope someone has the answer please? iPhoto not working either since download.

Back up all data before proceeding.
Triple-click anywhere in the line below on this page to select it:
~/Library/Preferences/MobileMeAccounts.plist
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item selected. Quit the application if it's running. Move the selected item to the Trash. Relaunch the application and test.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

HT3819 Why can't I get Home Sharing to work since updating iTunes to 11.1?

Why can't I get home Sharing to work since updating iTunes to 11.1?

Did you restart your router? Did you check Firewall settings?
See http://support.apple.com/kb/TS2972

TS3276 Does anyone know the YAHOO authentication method and port? I recently installed the new OSX 10.8.2 software and my mac mail wont work.

Does anyone know the YAHOO authentication method and port? I recently installed the new OSX 10.8.2 software and my mac mail wont work.

Hello,
I have no idea what you're talking about, however my Mail stopped working when I
had to add a new e-mail address for my Hotmail account.
My new Hotmail address works, and seems to get e-mail from the old e-mail address,
which from I've read behaves as a "default" address for the old address.
Apple Mail is linked to my Hotmail account of the old e-mail address.
I no longer know my old password.
Apple Mail will not accept my new password for ny new Hotmail account.
Can someone help me solve this problem WITOUT COMPLICATED SOLUTION!
As I said I have no idea what a port, or SSL or authentication is!
If you do answer,please answer in vert simple steps that are easy to follow, and donlt make matters worse.
Thanks,
SB

Printer wont work since i installed time capsule

Printer wont work since i installed time capsule.

vincentfromscottsdale wrote:
Printer wont work since i installed time capsule.
Many posts give minimal information but I think you probably should receive the grand prize.. least info ever delivered in a post.
From your post I know that you installed a time capsule. I have no idea how or to what.
That your printer.. type model connection all unknown now does not work..
Sorry but the crystal ball is totalled and the other black arts of which wireless is perhaps one, is off-limits.
Minimum info needed.
What printer?
Connected how?
Is it still available on the network? Can you ping it?
Just the facts please.

Backspace Key not working since update to 10.5.8

Hi,
I recently updated to 10.5.8 (or which ever update it was where the iDisk icon turned blue) and now my backspace key doesn't seem to be working. I am using a white Apple USB keyboard. The backspace key now functions like the forward delete key and if I want to backspace I have to press Shift + Backspace. This is very frustrating and not something I have had to do before or need to do on my Powerbook.
At first I thought the keyboard was broken, but I am running a Power Mac G4 on a switch cable with the same keyboard and monitor. I have updated the Power Mac to 10.5.8 and the backspace key works fine.
If anyone has any ideas please let me know.
Yours
Dominic

Welcome to Apple Support Communities
I think you wanted to say Mail 4.6, or is Mail 3.6 right? There's a bug in OS X 10.6.8 that may make Mail stop working after updating to 10.6.8. Apple has got the steps to fix that > http://support.apple.com/kb/TS4424?viewlocale=en_US&locale=en_US

My home screen button has stopped working since updating to ios7 (iphone4)

My home screen button has stopped working since updating to ios7 (iphone4)
Originally i noticed that it was less responsive but now it does absolutely nothing.
I have cleaned the button and also tried calibrating (opening an apple app, holding the power button and then the home button)
Nothing has helped and I am forced to use assisted touch.
Any help would be appreciated.
Thanks,
Craig.

No advice? I suppose I could try sacrificing an android to the apple gods.....

Face time has stopped working since update on iPad and iPhone

My face time has stopped working since both my iPad 2 and iPhone 4S did their iOS 6.1 update. They just say that a connection cannot be made, or FaceTime unavailable. Both devices are sitting beside each other, both have excellent wifi. If you try to FaceTime one of the devices, it will ring once and then lose the connection. Apple account details are all fine, FaceTime is switched on, on both. Kind of lost and frustrated now

Hey guys,
So I also noticed a few weeks ago facetime stopped working on my iphone but was still working on my ipad2 and macbook pro.
Phone - iphone 4
os version - 6.1.3
carrier - at&t 14.2
location - usa
I use the same apple id for all devices
I searched online for a fix and/or troubleshooting help. I tried alot of the suggestions on this discussion as well as others but nothing seemed to work. Out of frustration, I finally reached out to apple tech support. I went through the entire trouble shooting steps with an apple technician and was even transferred to a senior advisor for additional help. We tried everything from resetting passwords, resetting icloud accounts, resetting phone settings, checking network settings, resetting date & time, resetting location, making sure push and multitasking functionalities were working properly, etc. We spent a couple hours troubleshooting trying everything but nothing worked. The apple tech said I would have to restore the os and if that didn't work, the only other thing to do would be to send in my phone. But he did stress that I had to restore as a NEW device.
I backed up my phone using iclould and my computer (everything is synced) and restored as a new device. I tested facetime and it worked, however my phone was back to factory position which is not ideal. So I went to itunes and restored my most resent backup. I got all my phone contents back but FaceTime no longer worked. I called the apple senior advisor back and he said I would not be able to restore from a backup because there seemed to be an issue with it that prevented FaceTime from working properly. So I backed up what I could to itunes and iCloud then restored my phone as new. After the restore, it prompted me to install the carrier software update which I did. Then I used itunes to sync my music, apps, contacts, mail, videos, pics, etc. I did this yesterday and facetime has been working properly since then. However certain things I was not able to recover.
So far, these are the things I noticed have been lost with the restore:
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- voicemail messages greater than 30 days old
- all text and iMessages (but I still have copies of imessage conversations on my iPad and mac)
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- screen display configurations
- notes that were only on phone and not synced with an email account
Out of all my research, this has been the only thing to get facetime working again. But on the downside, it does take a lot of time to backup, restore, re-sync, and then set up my phone similarly to how I previously had things. The big thing for me was the loss of my apps data. I wish there was a way to restore that. But when all is said and done, I'm glad to have FaceTime back on my phone.
If you are not quite ready to restore, check out this discussion for other suggestions you can try first:
https://discussions.apple.com/thread/5163024?start=0&tstart=0
I hope you guys find this useful.

IPhone 3GS Trash Bin Icon in Mail not working after update to 3.1

Has anyone encountered the same problem that the Trash Bin icon inside the Mail apps no longer works since after (in seems) the update to 3.1?

No, I haven't noticed. Mine works fine.
All I can suggest is the standard troubleshooting steps in order.
Restart your phone: Press and hold the Sleep/Wake button for a few seconds until a red slider appears, and then drag the slider. Then press and hold the Sleep/Wake button until the Apple logo appears.
Reset your phone: Press and hold both the Sleep/Wake button and the Home button for at least ten seconds, until the Apple logo appears.
Restore your phone: Restore: http://support.apple.com/kb/HT1414

HT1338 mail wont work since update

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