HT1338 Mouse connection lost

Why do I loose mouse connection every few minutes?

Are the batteries fresh, also it is a good idea to clean the contacts in the mouse when you change batteries (you can use some fine grit sandpapper such as the flint from a matchbook to ensure a good contact. Another thing to check is if the contasct are bent back and making a loose conection, if si you can try to very gently bend them to make a tighter contact.

Similar Messages

  • Wireless Keyboard and Mouse connection lost when computer wakes up

    Every time my computer wakes up I get the message "Connection Lost" referring to the mouse (Mighty Mouse) and keyboard. I have to wait a couple of seconds for them to start working. I tried to remove them from the list of Bluetooth devices and then pair them again, but had no success. It's pretty annoying to have this happening everytime the computer wakes up.
    Is anybody else experiencing this? Any suggestions?
    Thanks.
    richard

    I have this issue as well, and havn't found a sufficient answer on the forums as of yet.
    I can pair my mouse every day, and it will work fine, until I leave it at night when my computer shuts down. When I return in the morning I have no mouse, and have to go back to the bluetooth setup wizard and re-pair the mouse by turning it off then on again. I can't even just come in and turn the mouse off and on and have it work. I have to actually go through the setup wizard.
    I CAN however, go to the bluetooth preferences, click on the mouse, and choose "connect" when it is turned off, then turn it on and it will connect without having to re-pair, but this is just as tedious and annoying as the whole setup process.
    It's so annoying to have to have a wired mouse plugged in just so I can pair my wireless mouse every morning. Kind of defeats the purpose of a wireless mouse.
    When I orginally bought the mouse and keyboard I had to return the original mouse because it wouldn't hold a connection even when I was using it. Obviously these wireless mice of Apple's need some more TLC in the engineering dept.

  • Magic mouse connection lost

    I have tried several suggested fixes for losing magic mouse connection.  I still lose connection.  Why is this happening and how can I fix it once and for all?

    LOL@ Mike!    You are correct.
    SMC=system management controller reset like this:
    http://support.apple.com/kb/HT3964
    PRAM=parameter random access memory reset like this:
    http://support.apple.com/kb/HT1379
    Barry 

  • Bluetooth mouse "Connection Lost"

    My iogear bluetooth mimi mouse started disconnecting from my MacBook frequesntly this afternoon. My syslog shows the following, is there something I can do to make this stop? Its happening so quickly at this point that the mouse is unusable.
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    Jun 15 15:25:56 depressed kernel[0]: [IOAppleBluetoothHIDDriver][init] IOBluetoothHIDDriver 1.1.4
    Jun 15 15:25:56 depressed kernel[0]: [IOAppleBluetoothHIDDriver][free]
    Jun 15 15:25:56 depressed kernel[0]: [IOBluetoothHIDDriver][init] IOBluetoothHIDDriver 1.1.4
    Jun 15 15:25:57 depressed kernel[0]: [IOBluetoothHIDDriver][handleStart][00-0a-94-c1-b1-35] Done.
    Jun 15 15:26:22 depressed kernel[0]: [IOBluetoothHIDDriver][processControlData][00-0a-94-c1-b1-35] VIRTUALCABLEUNPLUG received -- Closing channels
    Jun 15 15:26:22 depressed kernel[0]: [IOBluetoothHIDDriver][willTerminate]
    Jun 15 15:26:22 depressed kernel[0]: [IOBluetoothHIDDriver][handleStop][00-0a-94-c1-b1-35] Stopped.
    Jun 15 15:26:22 depressed kernel[0]: [IOBluetoothHIDDriver][free]
    Jun 15 15:26:23 depressed kernel[0]: [IOAppleBluetoothHIDDriver][init] IOBluetoothHIDDriver 1.1.4
    Jun 15 15:26:23 depressed kernel[0]: [IOAppleBluetoothHIDDriver][free]
    Jun 15 15:26:23 depressed kernel[0]: [IOBluetoothHIDDriver][init] IOBluetoothHIDDriver 1.1.4
    Jun 15 15:26:23 depressed kernel[0]: [IOBluetoothHIDDriver][handleStart][00-0a-94-c1-b1-35] Done.
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    Jun 15 15:26:27 depressed kernel[0]: [IOBluetoothHIDDriver][handleStop][00-0a-94-c1-b1-35] Stopped.
    Jun 15 15:26:27 depressed kernel[0]: [IOBluetoothHIDDriver][free]
    Jun 15 15:26:48 depressed kernel[0]: [IOAppleBluetoothHIDDriver][init] IOBluetoothHIDDriver 1.1.4
    Jun 15 15:26:48 depressed kernel[0]: [IOAppleBluetoothHIDDriver][free]
    Jun 15 15:26:48 depressed kernel[0]: [IOBluetoothHIDDriver][init] IOBluetoothHIDDriver 1.1.4
    Jun 15 15:26:48 depressed kernel[0]: [IOBluetoothHIDDriver][handleStart][00-0a-94-c1-b1-35] Done.
    Jun 15 15:27:14 depressed kernel[0]: [IOBluetoothHIDDriver][processControlData][00-0a-94-c1-b1-35] VIRTUALCABLEUNPLUG received -- Closing channels
    Jun 15 15:27:14 depressed kernel[0]: [IOBluetoothHIDDriver][willTerminate]
    Jun 15 15:27:14 depressed kernel[0]: [IOBluetoothHIDDriver][handleStop][00-0a-94-c1-b1-35] Stopped.
    Jun 15 15:27:14 depressed kernel[0]: [IOBluetoothHIDDriver][free]
    Jun 15 15:27:15 depressed kernel[0]: [IOAppleBluetoothHIDDriver][init] IOBluetoothHIDDriver 1.1.4
    Jun 15 15:27:15 depressed kernel[0]: [IOAppleBluetoothHIDDriver][free]
    Jun 15 15:27:15 depressed kernel[0]: [IOBluetoothHIDDriver][init] IOBluetoothHIDDriver 1.1.4
    Jun 15 15:27:15 depressed kernel[0]: [IOBluetoothHIDDriver][handleStart][00-0a-94-c1-b1-35] Done.
    Jun 15 15:27:19 depressed kernel[0]: [IOBluetoothHIDDriver][willTerminate]
    Jun 15 15:27:19 depressed kernel[0]: [IOBluetoothHIDDriver][handleStop][00-0a-94-c1-b1-35] Stopped.
    Jun 15 15:27:19 depressed kernel[0]: [IOBluetoothHIDDriver][free]
    Jun 15 15:27:28 depressed kernel[0]: [IOAppleBluetoothHIDDriver][init] IOBluetoothHIDDriver 1.1.4
    Jun 15 15:27:28 depressed kernel[0]: [IOAppleBluetoothHIDDriver][free]
    Jun 15 15:27:28 depressed kernel[0]: [IOBluetoothHIDDriver][init] IOBluetoothHIDDriver 1.1.4
    Jun 15 15:27:28 depressed kernel[0]: [IOBluetoothHIDDriver][handleStart][00-0a-94-c1-b1-35] Done.
    Jun 15 15:27:53 depressed kernel[0]: [IOBluetoothHIDDriver][processControlData][00-0a-94-c1-b1-35] VIRTUALCABLEUNPLUG received -- Closing channels
    Jun 15 15:27:53 depressed kernel[0]: [IOBluetoothHIDDriver][willTerminate]
    Jun 15 15:27:53 depressed kernel[0]: [IOBluetoothHIDDriver][handleStop][00-0a-94-c1-b1-35] Stopped.
    Jun 15 15:27:53 depressed kernel[0]: [IOBluetoothHIDDriver][free]
    Jun 15 15:27:54 depressed kernel[0]: [IOAppleBluetoothHIDDriver][init] IOBluetoothHIDDriver 1.1.4
    Jun 15 15:27:54 depressed kernel[0]: [IOAppleBluetoothHIDDriver][free]
    Jun 15 15:27:54 depressed kernel[0]: [IOBluetoothHIDDriver][init] IOBluetoothHIDDriver 1.1.4
    Jun 15 15:27:54 depressed kernel[0]: [IOBluetoothHIDDriver][handleStart][00-0a-94-c1-b1-35] Done.
    Jun 15 15:27:58 depressed kernel[0]: [IOBluetoothHIDDriver][willTerminate]
    Jun 15 15:27:58 depressed kernel[0]: [IOBluetoothHIDDriver][handleStop][00-0a-94-c1-b1-35] Stopped.
    Jun 15 15:27:58 depressed kernel[0]: [IOBluetoothHIDDriver][free]

    Lori,
    I have the same mouse and have had similar problems. Interestingly, as I am typing now it is working but I have suffered through lost connections since purchasing it 1 month ago.
    Recently, I have added it to my favourites in the BT set up. I have also forced a passkey. My instructions indicated that the key is 1234 but I found old documentation on the net that say 0000 is the passkey. The later worked to pair the unit however not sure it fixed anything.
    I do find that if I keep it charged using the batteries that came with it and the USB cable it holds up longer. I give it a good 24 hour charge then unplug and mouse away.
    Hope that helps, Chris

  • TS3048 Wireless keyboard / mouse connection lost

    I have lost connection to both my wireless mouse and keyboard. I have checked batteries but cannot access the computer to check any settings. Any ideas anyone?

    Hello:
    It sounds like something is amiss with your Bluetooth hardware.
    Try resetting the SMC (this can be done without a KB or mouse).
    Barry

  • TS3048 Magic Mouse connection lost frequently

    Magic Mouse constantly loses connection.  I have tried the bluetooth favourite fix and it worked for awhile but now it is a pain because it drops several times a day.

    LOL@ Mike!    You are correct.
    SMC=system management controller reset like this:
    http://support.apple.com/kb/HT3964
    PRAM=parameter random access memory reset like this:
    http://support.apple.com/kb/HT1379
    Barry 

  • Mouse connection lost

    for about 3 days now, whenever i move my mouse more than 10cm from my imac - it loses the connection. i have restarted the imac, replaced the batteries in the mouse 3 times but still having dramas. anyone have any iedas? fyi - my imac is 27" i5 and only a few months old. thanks

    Open System Preferences > Bluetooth
    Select the mouse in the list then click -  (minus) bottom left side of the pane.
    Make sure On and Discoverable are selected.
    Now click + and "pair" the mouse.
    If that didn't help, open the Finder. From the Finder menu bar click Go > Go to Folder
    Type or copy/paste:    /Library/Preferences
    Click Go then move the   com.apple.Bluetooth.plist   file from the Preferences folder to the Trash.
    Now "pair" the mouse.

  • Mouse connection lost - how to preserve this

    Hi, my Bluetooth Apple original mouse goes very often disconnected. I have changed battery, but nothing improved. What to do?

    I've sometimes had this. To fix my issue was to turn everything off, mac, keyboard and mouse and make sure nothing is interfering with it such as Bluetooth enabled devices including your tablet or phone if you have one.
    If that doesn't work and you've tried everything just get it replaced.

  • MY wireless mouse keeps quitting.  It quits I get 'connection lost'.  It starts up i get 'connected'.  I've installed new batteries, same problem.  Do I need new rechargeable batteries from the Apple store?

    My mouse works intermittenly.  It quits, I get an on screen message,"connection lost".  It starts up again, I get "connected".  i've installed fresh AA batteries in the the mouse to no avail.  Do I need to go to the Apple store and get some new rechargeable batteries?

    Anything in this thread that might help - Woyin's contribution at the end is worth a look:
    https://discussions.apple.com/message/17070040#17070040
    or the 'make it a favourite' option, that worked for me.

  • WiReLeSs MoUsE SaYs "CoNnEcTiOn LoSt"

    hey can anyone help me out...starting yesterday my wireless mouse says "CONNECTION LOST"....ever 1 or 2 minutes ......but my battery life is at 100%....please help...

    Hello
    To locate your problem ( mac or mouse ) if is possible , try an other mouse into your mac and try your mouse into an other mac ??
    does probleme is same with othe BT peripheral , keyboard , BT file transfert ?
    HTH
    Pierre
    PS nice apple kb article aout blueTooth
    http://support.apple.com/kb/TS3048?viewlocale=en_US

  • Microsoft Mouse - Just Want to Lose that "Connection Lost" error message!

    I'm using a Microsoft Mouse 5000 with a 2006 MacBook (latest version of Leopard).
    My MacBook is used as a home theater system and I use the mouse while sitting on the couch, which is maybe 15 feet away from the MacBook (I would have thought I was easily within the 30 foot bluetooth range?)
    Issue is that the mouse frequently drops the bluetooth connection - then picks it up again seconds later. Note that the mouse remains paired, no issue there.
    Anyway, the dropped connection is not so much the problem - it's the darned error message! It is SO annoying to have the "connection lost" message and mouse symbol appear in the middle of the screen while I'm watching a movie!
    Questions:
    a) any suggestions for improving my connectivity? I believe my firmware is up to date (I can't see any updates on the Apple support site since version 1.2 in 2004).
    b) if the answer to a) is no, anyone advise if I can disable that error message from appearing? As I said, it's superfluous anyway since the connection resumes seconds later
    Thanks!
    SM

    An iPod can only sync with one iTunes library. That is why yu are getting the message when yu try to sync it to the other library/computer. You can however, manage music and viodeos among multiple computer by:
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  • Magic Mouse: Bluetooth Connection Lost

    Periodically (and extremely frustrating) my iMac screen will announce "Bluetooth connection lost".
    There seems to be no logical explanation. But...
    This leaves me with a totally functionless Magic Mouse.
    Is there a way of re-establishing Magic Mouse/Bluetooth without going through the hassle of connecting a USB mouse to reach System Preferences?

    I'm starting to have problems with the Bluetooth not recognizing the Magic Mouse even though 1) it's discoverable and 2) I favorited it. Does this have anything to do with the new Magic Prefs app?
    One other thing that could make a major difference is that I downloaded USB Overdrive in order to use a Logitech joystick. It really should have no bearing on something that is not a USB device, though that preference panel does recognize the Magic Mouse...in spirit if not in function. I cannot scroll with it or use the touch-specific functions of that device. If Bluetooth cannot read it, what good is it anyway?

  • Trackpad & Connection Lost Issue

    I'm not sure whether this post belongs in the connectivity area or this one, but since I'm not trying to connect anything I think it belongs here. My laptop started to concern me today as my trackpad started to act up. I have been experiencing episodes where the trackpad pretty much shuts down. I can still move the cursor with it, but I cant click on anything on the screen. I can still use the keyboard to do commands in MacOS so its not my computer freezing. It can last for anywhere in between 30 seconds and 3 minutes. It is fixed automatically by the screen showing the picture of a mouse and saying connection lost like there is a wireless mouse trying to connect to the laptop. There are no wireless devices, anyone know whats going on?

    First of all I'd make sure that bluetooth is turned off (use System preferences/Bluetooth to do this). It may be that a nearby bluetooth capable device (like many mobile phones) is causing interference.
    If this doesn't fix it try a PRAM reset. http://support.apple.com/kb/HT1379
    If this doesn't fix it , then try an SMC reset http://support.apple.com/kb/HT1411
    If still no joy its is possible that a hardware issue is involved.
    Cheers
    Rod

  • Why won't my wireless mouse connect to Bluetooth?

    My Bluetooth-operated mouse, which I've been using for at least 6 months, has stopped working on my iMac (2009 version). It simply lost connection from one second to the next, and I haven't been able to reconnect for weeks. (And yes, I put new batteries.) I know the Bluetooth on my computer is fine, because my wireless keyboard and speakers are connected just fine via Bluetooth. I tried turning the mouse off, and then on a few minutes later. I also tried turning off Bluetooth on my computer and then turning it back on in an attempt to "reboot" it. I also tried restarting the entire computer. I also opened Disk Utility to "verify and repair" disk in case there was any damage of some sort that was causing the problem. And when I went to test the mouse itself on a different computer (which is one of the older version iMacs that are plastic white and thick and have a smallish screen), the mouse connected to the Bluetooth there and worked perfectly. It's been very frustrating to use an older mouse with a short cord and the little ball-scrolling-thingie that doesn't work when I scroll down, only up.
    When I try connecting the mouse to my iMac, I get one of two results. 1) Up until right before I submitted this question, the Bluetooth settings showed that the mouse "connected" but there's no response on screen when I move the mouse. After 5 or so seconds, it says "disconnected". 2) More recently, when I try pairing the mouse, it doesn't even connect at all anymore. I get the small yellow exclamation-mark-triangle error message, saying it can't connect to my mouse. What can I do, short of buying a new mouse? These wireless mice are too expensive, and I'd really like to resolve the issue with this one.

    How to Reset Your Mac's SMC
    The method for resetting your Mac's SMC depends on the type of Mac you have. All SMC reset instructions require shutting down your Mac first. If your Mac fails to shut down, try pressing and holding the power button until the Mac shuts down, which usually takes 10 seconds or so.
    Mac portables with user-removable batteries (MacBook and most MacBook Pros):
      1 Shut down your Mac.
      2
      3 Disconnect your Mac portable from its MagSafe connector.
      4
      5 Remove the battery.
      6
      7 Press and hold the power button for at least 5 seconds.
      8
      9 Release the power button.
      10
      11 Re-install the battery.
      12
      13 Reconnect the MagSafe connector.
      14
      15 Turn your Mac on.
    Mac portables with non-user-removable batteries (MacBook Air and some late 2009 MacBook Pro models):
      1 Shut down your Mac.
      2
      3 Connect the MagSafe power adapter to your Mac and to a power outlet.
      4
      5 On the built-in keyboard (this will not work from an external keyboard), simultaneously press and hold the left shift, control, and option keys while you press the power button. Release all keys at the same time.
      6
      7 Press the power button to start your Mac.
    Mac desktops (Mac Pro, iMac, Mac mini):
      1 Shut down your Mac.
      2
      3 Unplug your Mac's power cord.
      4
      5 Press and hold the Mac's power button for 15 seconds.
      6
      7 Release the power button.
      8
      9 Reconnect your Mac's power cord.
      10
      11 Wait five seconds.
      12
      13 Start your Mac by pressing the power button.
    Alternative SMC reset for Mac Pro:
    If you have a Mac Pro that isn't responding to the normal SMC reset as described above, you can force a manual SMC reset by using the SMC reset button located on the Mac Pro's motherboard.
      1 Shut down your Mac.
      2
      3 Unplug the Mac's power cord.
      4
      5 Open the Mac Pro's side access panel.
      6
      7 Just below the Drive 4 sled and adjacent to the top PCI-e slot is a small button labeled SMC. Press and hold this button for 10 seconds.
      8
      9 Close the Mac Pro's side door.
      10
      11 Reconnect your Mac's power cord.
      12
      13 Wait five seconds.
      14
      15 Start your Mac by pressing the power button.
    Now that you have reset the SMC on your Mac, it should be back to operating as you expect. If the SMC reset didn't fix your problems, you can try combining it with a PRAM reset. Although the PRAM works differently than the SMC, it can, depending on your Mac model, store a few bits of information that the SMC uses.
    If you're still having issues, you may wish to try running the Apple Hardware Test to rule out a defective component on your Mac.
    Resetting the Parameter RAM
    One easy fix for many issues is to simply reset the PRAM to its default state. This will cause some data to be lost, specifically the date, the time, and the startup volume selection. Luckily, you can easily correct these settings using your Mac's System Preferences.
      1 Shut down your Mac.
      2
      3 Turn your Mac back on.
      4
      5 Immediately press and hold the following keys: command+option+P+R. That's four keys: the command key, the option key, the letter P, and the letter R. You must press and hold these four keys before you see the gray screen during the startup process.
      6
      7 Continue to hold down the four keys. This is a long process, during which your Mac will restart on its own.
      8
      9 Finally, when you hear the second startup chime, you can release the keys.
      10
      11 Your Mac will finish the startup process.
    Once your Mac finishes starting, you can use the System Preferences to set the time zone, set the date and time, select the startup volume, and configure any display options you wish to use.
    To do this, click the System Preferences icon in the Dock. In the System section of the System Preferences window, click the Date & Time icon to set the time zone, date, and time, and click the Startup Disk icon to select a startup disk. To configure display options, click the Displays icon in the Hardware section of the System Preferences window.
    Still having problems? Try resetting the SMC or running the Apple Hardware Test
    <Link Edited By Host>

  • Disable Connection /Connection Lost On Screen Notification

    When I don't use the mouse for a few minutes and start to use it an image comes toward the bottom of the screen that says "Connected" and shows a white outlined mouse.  Conversly it says "Connection Lost" if the mouse isn't used.  How do you turn off these notifications?

    Hello H:
    Welcome to Apple discussions.
    In answer to your question, I do not. However, that is NOT normal.
    You might try trashing a preference file (com.apple.bluetooth.plist) and restarting.
    If that does not help, I think that either the mouse or the Bluetooth module has a problem.
    Barry

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