HT1338 Mouse constantly freezes

On my Mac, the mouse constantly is freezing and un freezing. When im moving it, it'd jump around , freeze , etc. Ive used multiple mouses and discovered that it can't be the mouse, its the Mac. Please help
-Thanks

Magic mouse? Yes? Trust me, it's the mouse!
Here's a (16 page and counting) thread on this topic:
Magic Mouse Loses Connection
General gist is that the batteries can move in the compartment and loose contact. Solutions are little aluminum balls to keep them in place or somthing to keep them from moving. The popular reason is that not all makes of batteries are the same in they they differ in the height of the positive terminal (little nib contact). Makes with shorter positive terminals loose contact with movement and can recontact with some more movement.

Similar Messages

Mouse constantly freezes (OS 9.2.2)

I just recently installed the patch update to OS 9.2.2. After the update I have had several problems, including webbrowser fonts which however was resolved.
I also have a major problem with my mouse (original) freezing constantly. It starts to lagg and a few minutes later it freezes. The only think I can do is to restart the computer. It works for a while and then it freezes again.
I'm suspecting it got something to do with some old extension having a conflict with the noew OS, but I haven't come to any conclusion.
I would appriciate any help I could get on this. thanks in advance.
iMac G3 Mac OS 9.2.x

Hi, Molok -
Actually, I had in mind the part about the slowdown of Finder functioning, caused by a soft conflict between the Iomega Driver extension and the Apple CD/DVD Driver extension.
I suspect, though, that the problem is as others have suggested - that the mouse itself is the culprit.
Apple Pro mouses have a known problem, where the wires inside the cable can fray at the point the cable leaves the mouse body. This results in random open and/or short circuits, causing bizarre cursor behavior. The best test is to try a different, known-good mouse.
Another possibility, one which I experienced, is that in some cases the unpowered hub in the keyboard can be overloaded by an attached device, such as an optical mouse. In my case the keyboard finally died. I replaced it, then came across this Apple KBase article -
Article #58649 - Apple Pro Keyboard: Devices Connected
That article led me to conclude that my mouse may have caused the keyboard to fail. I reconfigured my USB connection scheme such that the mouse is now connected to the powered hub in my monitor, and nothing is attached to the keyboard. No problems since, and that was 3 years ago.

USB Mouse Constantly Freezing

With more and more frequency my Logitech MX-Laser cordless USB mouse is freezing.
It seems that when I have it connected via my powered USB hub, freezing occurs regularly. If I connect directly to the computer the problem seems to disappear.
I know that this problem existed in previous versions of the OS, has it been solved with 10.4.8? In other words, am I the only one having these types of problems?
Any help/suggestions would be appreciated.
TIA,
Duckfeet
Dual 2.3 GHz PowerPC G5 with 2.5 GB Ram running Mac OS 10.4.8.
DP 2.3 Ghz G5 PowerMac Mac OS X (10.4.8)

Hey Barrett_killz,
Welcome to the forums
I would suggest you trying out a different USB mouse and see if that helps
Cant suggest anything else as you have already uninstalled and installed the Drivers
keep me posted
Lets make 2015 the year of the #DO
Did I or someone help you today? Press the star on the left to thank them with a Kudo!

Touchpad/mouse constantly freezing

OS Name   Microsoft Windows 8.1 with Bing
Version   6.3.9600 Build 9600
System Type   x64-based PC
System SKU   K7H92ES#ABU
Processor   AMD A4-5000 APU with Radeon(TM) HD Graphics, 1500 Mhz, 4 Core(s), 4 Logical Processor(s)
Hello, could someone please help me.
My laptop is not even 6 months old- and the touchpad is randomly freezing (the rest of the system appears to work fine , it's just the touchpad)
This is becoming really frustrating as I rely on the computer daily for work. Sometimes I have to reboot for it to re-work and then freeze again!
Any help appreciated, thanks

@Andy5109 ,
Hello and thank you for posting on the HP support forums. First thing you may want to try is a system restore back before the problem started happening.
You may have had an update that caused this.
Using Microsoft System Restore (Windows 8)
The next step would be to download the software and drivers for your system. Once you have them downloaded boot into safe mode and uninstall the system drivers. You may have to reboot between each one and remember to boot into safe mode each time.
Once you have this done boot into windows normally and install the drivers starting with the Chipset first. Do not install any other driver until you have installed the chipset.
Here are some links to help you.
HP Pavilion 15-e010au Notebook PC - Software & Drivers
Windows 8 Safe Mode
If this fails to resolve the issue make sure you back up all your data and then do a full system recovery.
Performing an HP system recovery (Windows 8)
At this point if you are still having the problem with the touchpad then you will require a repair.
Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Thank you so much for posting. Let me know how things go.
Have a great day.
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
D5GR
I work on behalf of HP

G570 USB mouse cursor freezing constantly

The problem will be explained lower but let me tell you how this was.
So I've had this problem like 1,5 years ago, after I bought the laptop. So I bought a cheap mouse for it back then, and I noticed that the laptop had problems with the USB mouse, fine, I thought it was the poor mouse, so I bought another cheap one, and it worked fine. Then I bought a gamepad, and again, this problem.
Today I bought a gaming mouse, and the problem re-appeared. I've been searching through the internet all day long.
Basically, the mouse cursor freezes constantly, also with that "plugged-unplugged" sound, but the touchpad works.
I've been looking all around, tried the mouse on another laptop and it works fine.
I've tried:
- Starting the laptop in safe mode.
- Uninstalling/reinstalling the realtek USB reader or w/e its name is.
- The device manager trick (I think you know what I'm talking about)
- Been changing the OS many times after I bought the laptop, that problem persisted with the gamepad.
- Tried different ports around the laptop.
None of them helped. BUT, I saw that actually it hangs when the CPU is throttling. I've changed my power plan to energy saver and the problem went away. I've changed the maximum/minimum CPU power, the problem went away.
But the frequency sets constantly at 800 MHz. What can I do to keep it at 2200 MHz (i3-2330M clock speed) and also keep the mouse working well?

Hey Barrett_killz,
Welcome to the forums
I would suggest you trying out a different USB mouse and see if that helps
Cant suggest anything else as you have already uninstalled and installed the Drivers
keep me posted
Lets make 2015 the year of the #DO
Did I or someone help you today? Press the star on the left to thank them with a Kudo!

I downloaded the new Firefox but it constantly freezes, doing absolutely nothing, and I can't even close it from my Mac dock bar, I have to turn off my laptop using the power button as Firefox won't let me shut down. What can I do?

Hi
I recently downloaded the new Firefox (Firefox 4, I think - you can tell I'm very tech savvy!) and it constantly freezes, I can't do anything with it at all - I can't even close it from the icon in my Mac dock bar.
I have tried restarting my computer - though I have to turn it off by using the power button as as Firefox is open and totally unresponsive it won't let me shut down. About a minute after re-starting Firefox, restoring my tabs or starting afresh, it freezes again.
This is obviously very annoying and I'm not sure what I can do about it. Firefox is my preferred browser, and I'd really like to be able to use it again!

This is not a reply. I just want to elaborate on this problem.
My computer freezes occasionally when it is used after being sleep for a while. The spinning ball appears and everything is totally disabled. Nothing on the keyboard works.
The mouse moves, but does not work.
The only solution is to turn the power off and on (losing all data in open applications.)
I kept the System monitor running on the side to find out which program was running when the computer froze. The Monitor as well as all other applications froze, but the data showed:
Firefox 18.4%
Activity Monitor 0.9%
Firefox Plugin 0.2%
This is all the information I have. By the way, I am using iMac with OS 10.6.

Linux 3.13 - Kernel and Razer Mouse (Hard Freeze)

I upgraded to the new kernel 3.13.4-1 the other day and everytime I'd try to log into Xwindows the system from GDM, it would hard freeze. So I went about problem solving and couldn't find what was going on. I then upgraded to the 3.13.5-1 kernel thinking that might fix it. It did not. So I went rooting around for a couple hours. Then I realized that it only occured when I went to touch my mouse. So I switched to my Wacom tablet to see if I was right. And yep, it worked perfectly with the tablet. No Freezes.
So for anyone else having problems with the XWindows freezing constantly try switching to another pointer device (unlikely I know). Or you can do what I did and downgrade the kernel from 3.13 to the last 3.12 version which involves downgrading the headers, nvidia driver, and nvidia-utils if you have them. I am using the same mouse in 3.12 with no problems.
I couldn't find a bug report anywhere about it and I don't know what actually causes the mouse to freeze the system while the tablet doesn't.
By the way I use the Nvidia Proprietary driver for XWindows so that might be causing it too since it had to be downgraded... not sure... I can't get any logs from the hard freezez at all.
The 3.13 kernel also randomly decides to lose sync with my main harddrive and then go in a kernel panic on boot sometimes. Clearly it has a few bugs to work out. I'm gonna stick with 3.12 for a while.
Here's the device info:
Bus 009 Device 006: ID 1532:0016 Razer USA, Ltd DeathAdder Mouse
Device Descriptor:
bLength 18
bDescriptorType 1
bcdUSB 2.00
bDeviceClass 0 (Defined at Interface level)
bDeviceSubClass 0
bDeviceProtocol 0
bMaxPacketSize0 8
idVendor 0x1532 Razer USA, Ltd
idProduct 0x0016 DeathAdder Mouse
bcdDevice 1.00
iManufacturer 1 Razer
iProduct 2 Razer DeathAdder
iSerial 0
bNumConfigurations 1
Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength 34
bNumInterfaces 1
bConfigurationValue 1
iConfiguration 0
bmAttributes 0xa0
(Bus Powered)
Remote Wakeup
MaxPower 100mA
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 0
bAlternateSetting 0
bNumEndpoints 1
bInterfaceClass 3 Human Interface Device
bInterfaceSubClass 1 Boot Interface Subclass
bInterfaceProtocol 2 Mouse
iInterface 0
HID Device Descriptor:
bLength 9
bDescriptorType 33
bcdHID 1.11
bCountryCode 0 Not supported
bNumDescriptors 1
bDescriptorType 34 Report
wDescriptorLength 73
Report Descriptors:
** UNAVAILABLE **
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x81 EP 1 IN
bmAttributes 3
Transfer Type Interrupt
Synch Type None
Usage Type Data
wMaxPacketSize 0x0008 1x 8 bytes
bInterval 1
Device Status: 0x0000
(Bus Powered)
goodluck all!
Last edited by classdark (2014-02-24 03:27:45)

I just experienced a similar problem after upgrading to 3.13. At first I thought this was an Intel driver bug (I'm using Bumblebee with Intel + NVIDIA drivers), but nothing showed up in the logs, and it did seem to happen when moving the mouse. I'll try downgrading as well.
EDIT: mouse info
$ lsusb -vs 003:003
Bus 003 Device 003: ID 046d:c069 Logitech, Inc. M500 Laser Mouse
Device Descriptor:
bLength 18
bDescriptorType 1
bcdUSB 2.00
bDeviceClass 0 (Defined at Interface level)
bDeviceSubClass 0
bDeviceProtocol 0
bMaxPacketSize0 8
idVendor 0x046d Logitech, Inc.
idProduct 0xc069 M500 Laser Mouse
bcdDevice 56.01
iManufacturer 1 Logitech
iProduct 2 USB Laser Mouse
iSerial 0
bNumConfigurations 1
Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength 34
bNumInterfaces 1
bConfigurationValue 1
iConfiguration 4 U56.01_B0009
bmAttributes 0xa0
(Bus Powered)
Remote Wakeup
MaxPower 98mA
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 0
bAlternateSetting 0
bNumEndpoints 1
bInterfaceClass 3 Human Interface Device
bInterfaceSubClass 1 Boot Interface Subclass
bInterfaceProtocol 2 Mouse
iInterface 0
HID Device Descriptor:
bLength 9
bDescriptorType 33
bcdHID 1.10
bCountryCode 0 Not supported
bNumDescriptors 1
bDescriptorType 34 Report
wDescriptorLength 71
Report Descriptors:
** UNAVAILABLE **
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x81 EP 1 IN
bmAttributes 3
Transfer Type Interrupt
Synch Type None
Usage Type Data
wMaxPacketSize 0x0006 1x 6 bytes
bInterval 10
Device Status: 0x0000
(Bus Powered)
Last edited by bchr (2014-02-24 13:08:13)

Lightroom CC Constantly freezes

Lightroom CC is constantly freezing up. It doesn't seem to matter whether I'm in Develop mode, Library mode, or any other. It takes one to three minutes to untangle itself, then continues as normal for a short while until the next freeze. It will freeze on any keyboard shortcut at random, and will occasionally even freeze on mouse clicking the icons. I have found no set pattern to the freezes. I unchecked the "Use Graphics Acceleration" check box as my graphics card doesn't support Open GL 3, and that helped make the program marginally useable, but didn't solve the problem. I gather that the program doesn't throw most tasks to the GPU acceleration anyway. I'm at a loss. Any suggestions?
I now find that unless the computer is connected to the internet 100% of the time Lightroom is open, the freezes happen virtually all the time. If the computer is connected to the internet, however, freezes are virtually non existent. I don't always have internet when I wish to work on my photos, and I find this requirement extremely irritating. Does Adobe really need to monitor my every move?????
Message was edited by: Charles Liner

I save edited images from Photoshop into a new folder on the same hard drive my catalog is on, then attempt to import, or to right-click on the edited image and choose Open in Lightroom. Lightroom hangs in either situation.

Mouse Pointer freezing all the time

Mouse pointer freezing constantly
Hi!
My mouse pointer is regularly freezing after about 20 seconds or so. It is released by clicking. I have installed Parallels, and the Windows window says (on the lower left frame) "Click inside OS Window to capture mouse". This has not earlier been necessary even for the Windows window, but has now spread to the Mac side.
I find this utterly annoying and potentially harmful. If I have left the pointer in any place I am not aware of and want to retrieve it, I normally move it to find it. Now I have to click before I can move it, meaning I have to click the mouse in a position I do not know. I can see myself making purchases which ruin me, and the like...
I have recently installed Norton Antivirus on the Mac side and Norman Antivirus on the Windows side. Could that have anything to do with it?
Thank you for any information that can lead to capturing the culprit, dead or alive!
Hening.

Hi BDAqua
thank you for your fast reply. I followed yor advice, then booted from my backup disk, repaired the primary disk (no repairs needed) and repaired permissions again, and turned off Norton Auto-protection - altogether to no avail.
Disk Space on primary drive:
Capacity of drive 74.53 GB
Mac partition: Capacity: 59.97 GB; Available: 15.68 GB
Windows Partition (Bootcamp, accessed via Parallels):
Capacity: 14.24 GB, Available: 6.84 GB
This seems to mean that I have only 1.44 GB free space on my Mac volume.
Could this be the reason? Tomorrow, I'll move some large files to a backup medium.
Any more ideas?
Kind regards - Hening.

Gmail doesn't work in Firefox and it constantly freezes up.

I have been getting the type error can't access dead object since version 14.01. Since upgrading I have had nothing but problems with Firefox. # times i have reverted back to 14.01 to get it to work with some semblance of consistency. I upgrade every time a new version become available but the problem doesn't go away.
I finally tracked the problem to Gmail. I only get the error when I try to open Gmail. Also Firefox is running like a pig since 14.01.
Constantly freezing up, getting the not responding message. Sometimes I just can't move my mouse for a minute or so.

I have done the safe mode thing to no avail.
I will try the other stuff.
Ever since i moved from 14.01 through the various versions to 18, I have had problems with Firefox. It is very slow and lots of time I get a Not Responding message.
I notice this error only happens when i access Gmail. I also notice that when I am in Google images, my Firefox really slows down and it also crashes a lot as the page of google images tries to load.
It seems all my Firefox problems have a tie in with Google.

Macbook Pro constantly freezes after Mavericks install

I have a mid 2010 MBP and recently updated to an SSD and 8GB of RAM. I clean installed Mavericks on the new drive and now it constantly freezes but the mouse still moves.
Here's the message:
Model Identifier: MacBookPro7,1
System Version: OS X 10.9.4 (13E28)
Kernel Version: Darwin 13.3.0
Boot Mode: Normal
Time since boot: 30 minutes
Memory
    BANK 0/DIMM0:
      Size: 4 GB
      Speed: 1067 MHz
      Status: OK
      Manufacturer: 0x859B
    BANK 1/DIMM0:
      Size: 4 GB
      Speed: 1067 MHz
      Status: OK
      Manufacturer: 0x859B
USB
   My Passport 0820 (Western Digital Technologies, Inc.)
   DT 101 II (Kingston Technology Company)
Diagnostic reports
   2014-07-29 Google Chrome crash
Log
   Jul 29 19:01:24 NVDA(OpenGL): Channel exception! exception type = 0xd = Graphics Engine Error (GR Error 5)
   Jul 29 19:01:34 NVDA(OpenGL): Channel exception! exception type = 0x6 = DMA Engine Error (FIFO Error 6)
   Jul 29 19:01:34 NVDA(OpenGL): Channel exception! exception type = 0xd = Graphics Engine Error (GR Error 5)
   Jul 29 19:01:38 NVDA(OpenGL): Channel exception! exception type = 0xd = Graphics Engine Error (GR Error 5)
   Jul 29 19:01:38 NVDA(OpenGL): Channel exception! exception type = 0xd = Graphics Engine Error (GR Error 5)
   Jul 29 19:01:38 NVDA(OpenGL): Channel exception! exception type = 0xd = Graphics Engine Error (GR Error 5)
   Jul 29 19:01:38 NVDA(OpenGL): Channel exception! exception type = 0xd = Graphics Engine Error (GR Error 5)
   Jul 29 19:01:38 NVDA(OpenGL): Channel exception! exception type = 0xd = Graphics Engine Error (GR Error 5)
   Jul 29 19:01:38 NVDA(OpenGL): Channel exception! exception type = 0xd = Graphics Engine Error (GR Error 5)
   Jul 29 19:01:58 NVDA(OpenGL): Channel timeout!
   Jul 29 19:02:18 NVDA(OpenGL): Channel timeout!
   Jul 29 19:02:38 NVDA(OpenGL): Channel timeout!
   Jul 29 19:02:42 NVDA(OpenGL): Channel exception! exception type = 0x3 = DMA Engine Error (FIFO Error 3)
   Jul 29 19:04:23 jnl: b(1, 2): replay_journal: from: 22407168 to: 2165248 (joffset 0x6fd000)
   Jul 29 19:04:23 jnl: b(1, 2): journal replay done.
   Jul 29 19:04:27 hfs_mountfs: hfs_early_journal_init failed, erroring out
   Jul 29 19:04:27 hfs_mount: hfs_mountfs returned error=22 for device disk2s1
   Jul 29 19:04:27 hfs_mountfs: hfs_early_journal_init failed, erroring out
   Jul 29 19:04:27 hfs_mount: hfs_mountfs returned error=22 for device disk1s2
   Jul 29 19:04:27 jnl: disk2s1: replay_journal: from: 201216 to: 70656 (joffset 0x3000)
   Jul 29 19:04:27 jnl: disk1s2: replay_journal: from: 796160 to: 1797632 (joffset 0x1d1c000)
   Jul 29 19:04:27 jnl: disk2s1: journal replay done.
   Jul 29 19:04:28 jnl: disk1s2: journal replay done.
   Jul 29 19:07:14 process WindowServer[98] caught causing excessive wakeups. Observed wakeups rate (per sec): 267; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 45087
   Jul 29 19:24:28 WARNING: hibernate_page_list_setall skipped 8716 xpmapped pages
Activity
   CPU: user 19%, system 10%
CPU per process: mdworker (UID 501) is using 80.4 %
I/O per process: mds_stores (UID 0) is using 4 MB/s
Agents
   2BUA8C4S2C.com.agilebits.onepassword4-helper
   com.apple.AirPortBaseStationAgent
   com.google.keystone.user.agent
launchd
   /System/Library/LaunchAgents/com.apple.AirPortBaseStationAgent.plist
      (com.apple.AirPortBaseStationAgent)
   Library/LaunchAgents/com.google.keystone.agent.plist
      (com.google.keystone.user.agent)
DNS: 167.206.10.178 (static)
Restricted files: 6
Elapsed time (s): 156

The logic board is faulty and will have to be replaced.
Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.
Back up all data on the internal drive(s) before you hand over your computer to anyone. There are ways to back up a computer that isn't fully functional—ask if you need guidance.
If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.
Keeping your confidential data secure during hardware repair
Apple also recommends that you deauthorize a device in the iTunes Store before having it serviced.
*An SSD doesn't need to be zeroed.

Upgraded to Firefox 4.0.1 for Mac, constantly freezes and crashes, have to force quit, bad bugs. Switching to Safari.

I upgraded to Firefox 4.0.1, and it now constantly freezes, won't respond at all, and has to be force quit and restarted. Within less than 5 minutes of use, over and over and over... I'm assuming it is a bug in the Mac version.... Am switching to Safari as I can't waste this much time constantly quitting and restarting and getting my tabs all back up. Any suggestions on ways to let Firefox know about the bug would be greatly appreciated. It worked fine until I upgraded :( Am running Mac OS X 10.6.7

This article should be helpful-
https://support.mozilla.com/en-US/kb/Firefox%20hangs

Mac Book pro Retina (15 inch early 2013) is constantly freezing.

Problem description:
My Mac is constantly freezing, for (how it looks like) no good reason. Sometimes it occurs when I load League of Legends, sometimes it does not, also it just froze when I opened Iphoto, so I am not sure why this happens. So when I shut the Mac down, which is, or so it seems the only thing I can do, at the time of the freeze, it tells me, I have a graphic problem, but I am never able to see the report. Yea this is my problem right now with the mac, thanks for reading.
EtreCheck version: 2.1.6 (109)
Report generated 26. Januar 2015 22:04:32 MEZ
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (Retina, 15-inch, Early 2013) (Technical Specifications)
MacBook Pro - model: MacBookPro10,1
1 2.7 GHz Intel Core i7 CPU: 4-core
16 GB RAM Not upgradeable
BANK 0/DIMM0
8 GB DDR3 1600 MHz ok
BANK 1/DIMM0
8 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n
Battery Health: Check Battery - Cycle count 669
Video Information: ℹ️
Intel HD Graphics 4000
Color LCD spdisplays_2880x1800Retina
NVIDIA GeForce GT 650M - VRAM: 1024 MB
System Software: ℹ️
OS X 10.10 (14A389) - Time since boot: 0:13:2
Disk Information: ℹ️
APPLE SSD SD512E disk0 : (500,28 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 499.05 GB (65.20 GB free)
Core Storage: disk0s2 499.42 GB Online
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Hotspot Shield.app
[not loaded] com.anchorfree.tun (1.0)
/System/Library/Extensions
[loaded] com.Cycling74.driver.WondershareAudioDevice (1.5.2)
[not loaded] com.ZTE.driver.ZTEUSBCDCACMControl (1.1.7)
[not loaded] com.ZTE.driver.ZTEUSBCDCACMData (1.2.19)
[not loaded] com.ZTE.driver.ZTEUSBMassStorageFilter (1.2.19)
[not loaded] com.novatelwireless.driver.3G (3.0.7)
[not loaded] com.novatelwireless.driver.DisableAutoInstall (2.0.6)
[not loaded] com.option.driver.Option72 (2.15.0)
[not loaded] com.option.driver.OptionHS (3.26.0)
[not loaded] com.option.driver.OptionMSD (1.21.0)
[not loaded] com.option.driver.OptionQC (1.11.0)
[not loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.38)
[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.38)
[not loaded] com.vodafone.driver (3.0.5)
[not loaded] de.novamedia.driver.NMLGEDriver (3.2.10)
[not loaded] de.novamedia.driver.NMSamsung (0.0.2)
[not loaded] de.novamedia.driver.NMSmartplugSCSIDevice (1.0.1)
[not loaded] de.novamedia.oem.vodafone.vtp.huawei.cdc (0.0.2)
/System/Library/Extensions/NMHuaweiPhonesVTPCDC.kext/Contents/PlugIns
[not loaded] de.novamedia.driver.NMUSBCDCACMData.VTP (3.2.6)
/System/Library/Extensions/NMHuaweiPhonesVTPCDC_106.kext/Contents/PlugIns
[not loaded] de.novamedia.driver.NMUSBCDCACMControl (3.2.12)
/System/Library/Extensions/NMLGEDriver.kext/Contents/PlugIns
[not loaded] de.novamedia.driver.NMLGEUSBCDCACMControl (3.1.9)
[not loaded] de.novamedia.driver.NMLGEUSBCDCACMData (3.1.9)
/System/Library/Extensions/NMSamsungDriver_106.kext/Contents/PlugIns
[not loaded] de.novamedia.driver.NMUSBCDCACMData (3.2.12)
/System/Library/Extensions/NovatelWireless3G.kext/Contents/PlugIns
[not loaded] com.novatelwireless.driver.3GData (3.0.7)
/System/Library/Extensions/Vodafone.kext/Contents/PlugIns
[not loaded] com.vodafone.driver.Data (3.0.5)
Launch Agents: ℹ️
[loaded] com.oracle.java.Java-Updater.plist
[running] com.rim.BBLaunchAgent.plist
[running] com.wondershare.AllMyMusic.Agent.plist
[running] de.novamedia.VodafoneDeviceObserver.plist
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist
[loaded] com.oracle.java.Helper-Tool.plist
[running] com.rim.BBDaemon.plist
User Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist
User Login Items: ℹ️
iTunesHelper UNKNOWN Hidden (missing value)
Skype UNKNOWN (missing value)
VMCStatusMenu Programm (/Applications/Vodafone Mobile Broadband.app/Contents/Resources/VMCStatusMenu.app)
Vodafone Mobile Broadband Programm (/Applications/Vodafone Mobile Broadband.app)
Internet Plug-ins: ℹ️
iPhotoPhotocast: Version: 7.0
FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6
Default Browser: Version: 600 - SDK 10.10
Flash Player: Version: 16.0.0.235 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.287
NP_2020Player_IKEA: Version: 5.0.7.0
QuickTime Plugin: Version: 7.7.3
Google Earth Web Plug-in: Version: 6.1
AmazonMP3DownloaderPlugin101749: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4
JavaAppletPlugin: Version: Java 8 Update 25
User internet Plug-ins: ℹ️
fbplugin_1_0_3: Version: Unknown
Safari Extensions: ℹ️
Adblock Plus [Installed]
3rd Party Preference Panes: ℹ️
Flash Player
Java
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 499.05 GB Disk used: 433.85 GB
Destinations:
forward to the past [Local]
Total size: 999.86 GB
Total number of backups: 8
Oldest backup: 2013-08-09 22:16:33 +0000
Last backup: 2015-01-05 14:31:03 +0000
Size of backup disk: Too small
Backup size 999.86 GB < (Disk used 433.85 GB X 3)
Top Processes by CPU: ℹ️
      5% mds
      5% WindowServer
      2% launchd
      2% Pages
      1% loginwindow
Top Processes by Memory: ℹ️
550 MB Safari
429 MB Pages
309 MB WindowServer
172 MB Dock
155 MB iTunes
Virtual Memory Information: ℹ️
5.30 GB Free RAM
8.60 GB Active RAM
1.87 GB Inactive RAM
1.41 GB Wired RAM
2.68 GB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Jan 26, 2015, 09:52:40 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Vodafone Mobile Broadband_2015-01-26-215240_[redacted].crash
Jan 26, 2015, 09:52:05 PM Self test - passed
Jan 26, 2015, 01:26:23 AM /Users/[redacted]/Library/Logs/DiagnosticReports/UserKernel_2015-01-26-012623_[ redacted].crash
Jan 25, 2015, 11:48:24 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Vodafone Mobile Broadband_2015-01-25-234824_[redacted].crash
Jan 25, 2015, 10:53:45 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Vodafone Mobile Broadband_2015-01-25-105345_[redacted].crash
Jan 25, 2015, 12:59:04 AM /Users/[redacted]/Library/Logs/DiagnosticReports/UserKernel_2015-01-25-005904_[ redacted].crash
Jan 24, 2015, 08:54:12 PM /Users/[redacted]/Library/Logs/DiagnosticReports/UserKernel_2015-01-24-205412_[ redacted].crash
Jan 24, 2015, 06:49:56 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Vodafone Mobile Broadband_2015-01-24-184956_[redacted].crash

When you have the problem, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
          SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
          View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.

Iphone 6 -- iOS 8.1.3 -- screen constantly freezing, Apps instantly crashing, Photos not deleting, iMessages disappearing, iCloud not reflecting correct backups

Ever since downloading iOS 8.1.3 on my iPhone 6, I've been experiencing quite a few issues (I am assuming all are related to the update, but not sure)
I apologize in advance for the lengthy post! Here goes:
     • Screen constantly freezes--sometimes it freezes on the home screen (no apps open), other times when I am in Settings, Photos or any of my downloaded apps. Each time this happens I have to restart the phone by holding the home and lock buttons in order to unfreeze the screen...this happens approximately 4-5x per day.
     • All of my apps either freeze or crash upon opening, and my Mail app either refuses to stay open or it will show an empty inbox with 'no mail' --even though my email has always been synced to the phone.
     • I am not receiving a lot of iMessages or incoming calls to my iPhone, but most of the missing iMessages will appear on my MacBook Pro. And when I do receive iMessages normally, entire portions of certain conversations--both sent & received--keep disappearing (whether my iphone is on all day or if I have to restart it). *the convo that has gone MIA on my iPhone will still appear on the other persons phone.
     • When I open Messages or Recent Call logs, the contact names do not appear..only 10-digit phone numbers. (Even though all of the #s are saved by name in Contacts).*This has only happened a few times so far.*
     • Furthermore--and most frustrating!--my camera and photos are practically inaccessible. Almost every time I open 'Photos', the app crashes.. I have no available storage to use the camera so when I try to select photos and hit 'delete' the app crashes instead of deleting the photos.
     • I have considered performing a factory reset... however, my iCloud states I have 4.6gb available (w/ 5gb plan) even though my photos are turned on in iCloud, and should be taking up most of the 5gb storage space..they appear 'On,' but do not show up under 'Manage Storage'...the only apps/documents/data shown are WhatsApp and Mail so I am afraid to reset the phone as I have no idea if the photos are actually backed up or not.   (Screenshots are attached)
If anybody has been experiencing any of the same issues I would greatly appreciate your insight or advice for how to fix this! I'm hoping it is just a bug with the new iOS software and not an issue with my phone itself as it is only 3 months old.. Thank you in advance!

**Adding to the final photo in my original post... When I select the 'Kendall Anderson's...This iPhone' using 324.2MB, Photo Library is turned 'On', but has 'No Data'....I know this is not possible because my photos that were previously backed up used up ~3.5GB of storage.
Either I am doing something wrong here, or my iPhone just has a mind of its own with this new update!

IPod Touch 3rd Gen 32GB Constantly Freezing

I've had my 32gb 3rd Gen ipod touch since Nov 2009 and for about five months now it's constantly freezing up.
It's random when it does it and will freeze up regardless of software updates or resets.
I'm running 4.3.5 and have wiped it clean numerous times using itunes but it still does it.
We have an iphone and ipod classic and have never had a problem with either of those.
Can anyone assist?
I was thinking of taking back to apple via a store but other than charge the repair cost of £110.00 I've seen on the apple UK website what else could they do?
Many thanks,
Will

That what I fear, but as it started just out of the twelve month warranty and has become steadily worse until it's been practically unusable for the last three months it leaves a very bitter taste.
Only because I'm used to doing it I'm resetting back to factory settings as I type.
Thanks for your input.

HT1338 Mouse constantly freezes

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