HT1338 My cursor thinks to slow and I want to get a check up for my macbook pro and possibly more memory:)

I just need help. Please, this is ridiculous!! I have spent over 30 minutes just tying to get help. I want my MacBook Pro checked out and possibly get more memory..... please don't make this so hard....... help me!!! Do I make an appt at a store.... what do I do. I am getting really frustrated at how hard it is to get service for this product!!!!! Is anybody home at Apple once you purchase your laptop or do we just play this game online forever??

It's only us other users here, and the moderators. So be gentle.
What is wrong with your Mac?, this list can assist
Step by Step to fix your Mac
If you need backups or to get your data off (if it's booting)
Most commonly used backup methods
Data recovery if it's not booting
My computer is dead, is my personal data lost?
If it's slow
Why is my computer slow?
You need more RAM? or Storage drive?
Install it yourself and save a bundle, only takes a few minutes.
Install/upgrade RAM or storage drive in Mac's

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I want to buy a hard case for my macbook pro, but I don't know what year it is. When I use the serial number to try and find out, all it says is, "~VIN,MacBook Pro (15-inch Glossy)". When I type that into amazon for a case it gives me nothing!

I want to buy a hard case for my macbook pro, but I don't know what year it is. When I use the serial number to try and find out, all it says is, "~VIN,MacBook Pro (15-inch Glossy)". When I type that into amazon for a case it gives me nothing!

Hi T,
Either of these will give you the info you seek:
http://www.appleserialnumberinfo.com/Desktop/index.php
http://www.chipmunk.nl/klantenservice/applemodel.html

Can i use a thunderbolt display for my macbook pro and hp laptop with windows 7 and what adapters will i need

Can i use a thunderbolt display for my macbook pro and hp laptop with windows 7 and what adapters will i need

Hi jayhrab,
Currently, the system requirements listed for an Apple Thunderbolt Display are:
Thunderbolt-enabled Mac computer, including MacBook Air, MacBook Pro, Mac mini, and iMac
OS X v10.6.8 or later
Apple - Thunderbolt Display - Read the tech specs.
Regards,
- Brenden

I downloaded mountain lion for my macbook pro and i want to install it on my sisters' macbook air, my question is, how many times can i share my purchase?

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Association of Associated Devices is subject to the following terms:
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I bought mountain lion for my macbook pro and I'm trying to install it and it says there was an error and I need to boot up but I don't have any other start up disks to boot up with. Are there any suggestions of how I could get my computer started?

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Hold the Option key down and restart. Select one of the drives that comes up and hit the Return key.

I am trying to download a free trial of photoshop for my macbook pro and it says there is an error and that the requirements for the new version is not supported for the mac I have. I have looked at the list of requirements but have no idea how to tell wh

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Apple Menu --> About this Mac.
Mylenium

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contact itunes
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I just ran the updates for my MacBook Pro and now my iphoto will not open. It says "You can't use this version of the application "iphoto" with this version of os x. You have "iphoto 9.2.3

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This screenshot shows which previous versions of iPhoto are compatible with Mavericks. It also indicates which versions qualify for a free upgrade to iPhoto 9.5.1 and which require a purchase:
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OT

HT2476 I have just downloaded Mountain Lion for my MacBook Pro and now when my applications open they close and the error "This has just quit unexpectedly" message pops up. Does anybody know what is happening?

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Welcome to Apple Communities
Press Command and R keys in boot and reinstall

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Try deleting the printer, deleting the job queue and reinstalling the printer again.

My old phone doesn't turn and I want to get the serial number for it to see if it's eligible for the battery replacement with Apple. Can I use the IMEI number to find the serial number?

My old phone doesn't turn and I want to get the serial number for it to see if it's eligible for the battery replacement with Apple. Can I use the IMEI number to find the serial number?

Call applecare. They can look up the IMEI number in their system to see if the device is eligible.
AppleCare US phone number: (800)-694-7466
Contact Apple for support and service
http://support.apple.com/kb/HE57

Does anyone know the difference between the Applecare Warranty for the Macbook Pro and the Applecare Protection Plan Auto Enroll 607-8192-B APP FOR MacBook

Does anyone know the difference between the Applecare Warranty for the Macbook Pro and the Applecare Protection Plan Auto Enroll 607-8192-B APP FOR MacBook

AFAIK, the difference is that the auto-enroll occurs automatically when you purchase the device and you will have to disburse the cost right there and then. Whereas the other comes in a box, can be purchased separately later and you must manually enroll your device into the system to activate the additional protection. This must occur before the base one year warranty is over.
So, if you don't want to pay up at the moment you buy the computer, you can wait up to say 11 months and buy the AppleCare warranty extension later. Just be sure to complete the enrollment BEFORE the base warranty is over, else Apple will not honor the extension (all in the fine print). This applies to all devices that offer an AppleCare option: notebooks, desktops, iStuff, etc.

Can I use Mac Mini as a "server" for a MacBook Pro and iMac?

I want to develop a simple system for accessing my files from multiple devices.
I heavily use iTunes (190 GB), iPhoto (120 GB) and iMovie (30 GB, but want to do more when I get time). Additionally, I store lots of old videos on circa 10 portable hard drives (1 TB each), which I access occasionally.
The family use all this content and we currently have a MacBook Pro and are considering buying a new computer - either a new MacBook Pro or an iMac. We also have iPads, iPhones etc and a Time Capsule. We use wireless fibre optic broadband.
I don't really want multiple iTunes and iPhoto libraries. We want all our music and pictures in single master libraries that we can all access and update.
As there is seemingly too much data to store on iCloud, we need to find an alternative solution.
My possible solution is:
(1) Load my master iTunes, iPhoto and iMovie libraries ("iTPM libs") on a Mac mini
(2) Buy a new MacBook Pro or iMac (probably doesnt matter which)
(3) Link the MacBook Pro(s) and iMac to the Mac mini to access iTunes, iPhoto and iMovie and the master iTPM libs
(4) Plug the portable hard drives into the Mac mini whenever I need to access the video content stored on the portable hard drives
(5) Add "users" to the system (i.e. family members), in the same way you would access a shared server at work
(6) Over time, buy more computers to access the system in the same way
My questions are:
(1) Is this system feasible?
(2) If so, can I edit the iTPM libs from the MacBook Pro or iMac?
(3) If so, what happens if both the MacBook Pro and iMac are accessing the libraries at the same time? Which takes precedent?
(4) Would this solution be significantly slower than having separate libraries on the different computers?
(5) Is there an alternative approach that might work better for my needs? (which are, after all, relatively straight forward). When I went to the Apple store they were unsure!
Many thanks.

I heavily use iTunes (190 GB), iPhoto (120 GB) and iMovie (30 GB, but want to do more when I get time). Additionally, I store lots of old videos on circa 10 portable hard drives (1 TB each), which I access occasionally.
The family use all this content and we currently have a MacBook Pro and are considering buying a new computer - either a new MacBook Pro or an iMac. We also have iPads, iPhones etc and a Time Capsule.
[…] We want all our music and pictures in single master libraries that we can all access and update.
The "update" portion of this is where your problems will arise. You'd be better to consider your proposed system initially in terms of content "consumption", before getting into the nitty-gritty of editing shared content.
iTunes has the Home Sharing feature built-in, which solves the content consumption issue.
I don't know anything about sharing iPhoto libraries, but this KB article looks useful.
As for iMovie, I think there are two things you want to do: share the raw data (sound effects, music, photos etc.) that are used to create iMovie content; and share the finished results. Is that right? I'm not sure how you'd go about doing that, but if you clarify your aims in this regard, it'll help the next person who comes along.
When it comes to updating content, such as adding new music to iTunes or iPhoto, I'd suggest you do it through the Mac mini directly. This seems the least problematic solution. You wouldn't necessarily need a dedicated display for the Mac mini - you could use remote desktop or VNC or what-have-you.
As for speed: doing anything across a network is always going to be slower than doing it locally. But, it probably won't matter for content consumption (though if you're all watching different movies at the same time the drives on the server may struggle, and the wifi bandwidth might be tight).
I hope this represents a good initial response to your query.

Trackpad Fix for All Macbook Pro and Macbook Models.

Apple has issued a update for the Trackpad but the update is only compatible with the newer unibody Macbooks and Macbook Pros.
I have made the following patch that is compatible with all Macbook Pro and Macbook models with trackpad issues. Don't forget to run the registry patch last.
Download it here:
http://www.megaupload.com/?d=SNIG71OI
This should fix the trackpad issues for all Macbook Pro models.
1. Go to Device manager and go to the "Apple Multitouch Mouse Properties."
2. Go to the driver tab and click on Update Driver.
3. Click on "Browse my computer for driver software".
4. Click on "Let me pick from a list of device drivers on my computer".
5. Click on the "Have Disk" button.
6. Browse to the location of the included "Apple Multitouch Mouse Driver" folder and hit OK.
7. Click on next and it will update the driver.
8. Double-Click the included "MouseFix" registry file.
9. Restart and enjoy!

Thanks a lot for the effort you made. Rightclick/Scroll problem is not as bad as before, but its still there. What exactly did you change in the driver files? I'm very interested in this.
I think about programming my own drivers. A good base for that will be perhaps the source code for this linux demo:
http://www.youtube.com/watch?v=MeLUxsvIVuU&feature=related

Which firewire cable for new MacBook Pro and Canon HV20?

I just bought a new MacBook Pro and want to transfer video from my Canon HV20 camcorder (using FinalCut Express). The Canon instructions say to use a "DV cable" and I've learned that the MacBook Pro only has an "800 fire wire" port. Can someone give me the exact type of cable that I should get (even my local Apple Store couldn't help me).
Thanks!

I'm surprised that the folks at the Apple Store couldn't guide you. You just need a firewire cable with the proper fw400 connector on one end and a fw800 connector on the other. Here's one source for both cables and adapters:
http://www.pccables.com/cgi-bin/orders6.cgi?id=ID7468267&rsite=google.comsearc&r code=&action=Cat&search=FIREWIRE

HT1338 My cursor thinks to slow and I want to get a check up for my macbook pro and possibly more memory:)

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