HT1338 My download / install is gone from my doc. how do I get it back

My download / install is gone from my doc. how do I get it back

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Open Finder, go to Applications folder and see if the Mountain Lion installer is there. If not, you have to download Mountain Lion. Open the App Store, go to Purchases tab and download Mountain Lion free of charge. If you want, you can make an external disk with Mountain Lion. To do this, download and use Lion Diskmaker > http://liondiskmaker.com

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When you connected it to thecomputer did it give you any errors?
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I've activated a new iPhone 6 from the backup of the previous device and all pre-installed iWork apps got lost. How do I get them back? AppStore downloads are offered with a fee.

Hi all!
I've activated a new iPhone 6 (iOS 8.1.3) from the backup of the previous device and all pre-installed iWork apps got lost. How do I get them back? AppStore downloads are offered with a fee. Any advices?
Thanks in advance.
Harald

Hi Ingo,
thanks for your help. Your hint didn't solve my problem but pointed me in the right direction.
When I wanted to activate my new phone from backup I realized, I didn't knew the password. It was noted on a paper at home. So I activated the phone free cause I couldn't await coming home ... a new toy!
Due to GameCenter I have two apple-ids and unfortunately I took the wrong for the activation.
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I was able to re-install the apps from AppStore for free. But I don't think I can transfer the apps to the other id.
Thanks a lot
Harald

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HT1338 My download / install is gone from my doc. how do I get it back

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