HT1338 My FaceTime isn't working on my mac book pro, what do i do

I am going to chat with my friend on facetime and it is telling me that the call has failed. But wont let me re call her. She said that when she tried to call me it said i was unavailable, what do i do?

Troubleshooting FaceTime
Mac http://support.apple.com/kb/TS4185

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TS3494 my iTunes has stopped working on my mac book pro 13" when i try oping it it saysThe iTunes Library file cannot be found or created. The default location for this file is in the "iTunes" folder in the "Music" folder.

my iTunes has stopped working on my mac book pro 13" when i try oping it it saysThe iTunes Library file cannot be found or created. The default location for this file is in the “iTunes” folder in the “Music” folder. i dont know what to do i need my itunes back

Hi pgarard1,
If you are having issues with launching iTunes after an update, you may want to take a look at the troubleshooting in the following article:
iTunes for Windows: Doesn't open after upgrading in Windows Vista or Windows 7
http://support.apple.com/kb/TS2363
Regards,
- Brenden

HT4543 How do you know if the fan is working on the mac book pro

How can you tell if your fan is working on your mac book pro? I cannot hear mine running and can't feel any air coming out. A couple of weeks ago, my battery literally exploded out of the case, Is this an item that can be self serviced or does it require a trip to the Apple repair store?

Macbook pro fan usually has really LOW noise, and it is not really strong, so you might not feel the air.
Fans are used to cool the CPU and GPU, not batteries.
But if you need to replace fans or batteries, take it to the store. Make reservations to save time.
Rain

Color don't work well in Mac book pro 13" and monitor flash sometimes? Please help me!

Color don't work well in Mac book pro 13" and monitor flash sometimes? Please help me!

Please describe the problem in as much relevant detail as possible. The "etrecheck" fad hasn't made that step any less necessary. The usual results of posting etrecheck output on this site without a full description of the problem are very poor.
The many "failed" warnings that etrecheck sometimes spews mean nothing. Those warnings are not a reason to reinstall the OS, or to do anything else at all. They should be ignored.
The better your description of the problem, the better the chance of a solution.
For example, if the computer is slow, which specific actions are slow? Is it slow all the time, or only sometimes? What changes did you make, if any, just before it became slow? Have you seen any alerts or error messages? Have you done anything to try to fix it? Most importantly, do you have a current backup of all data? If the answer to the last question is "no," back up now. Ask if you need guidance. Do nothing else until you have a backup.

My wall charger is showing sign of charge but it's not charging, last three days I charged my iphon to mac book pro, what can do for charge with my wall charger. And I tarted also 3 deferent chargers wich is working with other iPhones but my iphon is not.

My wall charger is showing sign of charge but it's not charging, last three days I charged my iphon to mac book pro, what can do for charge with my wall charger. And I tarted also 3 deferent chargers wich is working with other iPhones but my iphon is not charging it's only showing the sign of charge.

Hi there Zeeshan Saeed Al Barvi,
I would recommend taking a look at the troubleshooting steps found in the article below.
iPhone and iPod touch: Charging the battery
http://support.apple.com/kb/HT1476
-Griff W.

What's the multi colored pinwheel I get when I work on my mac book pro?

What's the multi colored pinwheel I get when I work on my mac book pro?

Zyriab wrote:
it means the system is busy and you have to wait before it will respond to mouse clicks or key presses by you.
Sligh correction here. Sometimes it is the system; but sometimes it is just a specific app, while the system will continue to accept user input, and you may switch to a different app.
The 'official' name is the spinning wait cursor. Go to
<http://www.thexlab.com/faqs/sbbod.html>
for a few more details and troubleshooting techniques (if necessary).

Internal camera no longer working on multiple Mac Book Pros after updating to 10.8.5. with third party software. (Smart Board, Bridgit ) Camera does work with Skype.

I have several Mac Book Pros that I am responsible for. They will no longer recognize the camera in SmartBoard and in Smart Bridgit since updating to 10.8.5. One of the machines is even running 10.9 and it still won't work. I have teachers who are very frustrated because they wish to use the Bridgit Software in their classrooms. Skype appears to be working fine. It is just the Smart Board Software.

Hey there MelAllen,
It sounds like you need help troubleshooting the built in camera on some of the computers there. I want to recommend the troubleshooting steps outlined in this article named:
How to Troubleshoot iSight
http://support.apple.com/kb/ht2090
Built-in iSight cameras
These steps are for iSight cameras that are built into a computer, such as the iMac G5 (iSight) or later, the MacBook, or MacBook Pro.
See if the issue is application-specific.
Try another application (iSight works with applications like iChat, PhotoBooth, and iMovie HD 6) to see if the iSight camera exhibits the same behavior in all applications. If it only happens in one application, try reinstalling that application.
See if the issue is user-specific.
Test your iSight camera in another user account. If the issue only occurs in one user, the issue would be isolated to user settings.
Find out if the computer recognizes the iSight
Check System Profiler (in the Utilities folder, inside the Applications folder). Under the USB header, check to see if the iSight camera is detected.
Reset SMC or PMU
Reset your computer's SMC or PMU, and then check System Profiler again. (SMC reset instructions for iMac G5 (iSight), Intel-based iMacs; PMU reset instructions for MacBook and MacBook Pro.)
Thank you for using Apple Support Communities.
Regards,
Sterling

I need advice on a quality color-laser printer to work with my Mac Book Pro and my wife's Mac Book

Hi:
I have a Mac Book Pro and my wife a Mac Book, both with Intel Chips.
I'm running OS 10.7.5 while she is running 10.6.8.
Our budget is between $200 and $400,
We would like the following features:
1. Wireless printing over a linksys router home network. It would be very nice to have the printer in a central location without having to have it USB'd directly into the router. Our router has a fixed location in the house and the printer will be located elsewhere in the house.
2. Reasonably fast to fast printing (pages /minute)
3. Color and black/white printing if the cost isn't too much higher to get color printing capability.
4. AirPrint from iphone 5, if possible.
5. High quality photo printing is not a requirement......looking more for high quality document printing (Word, pdf's, etc) and printing of material from the web.
Thanks in advance for advice!
Michael

http://www.shopping.hp.com/en_US/home-office/-/products/Printers/Printers

Skype is not working on my mac book pro. Initially it was working fine but from a week ago it is not opening. It always shows error when I perform reopen it does not do any thing. I am using apple express for wifi.

Hi,
I recently bought mac book pro. I installed skype application on it and initially it was working fine but from few days it is not opening the application, showing some error.... Can you please help me to solve this problem.
bye
Harminder Singh

harminder@apple - any luck? Try this, open Finder and press command-shift-G and copy and paste:
~/Library/Application Support/Skype
In this Skype folder: delete the file shared.xml and restart Skype.
See if this helps.

HT3423 My iMac came with logic Express 8 installed, how do I get it to work on my mac book pro

My iMac came with Logic Express 8 Pre installed. How do I get it to work on my Mac Book Pro

Along with your OS and applications installation DVDs, you should have gotten an LE8 installation DVD along with its manual and serial numbers when you bought your iMac.
Your license allows you to install LE8 on two computers as long as they are your computers, you are the sole user, and you do not run Logic on both simultaneously. So dig out your installation DVD, install it on your MacBook Pro and enter your serial number and you will be good to go.

HT1338 As soon as I switch on my Mac book Pro, I get a sound from the optical drive.Is it normal??

It is a 13" MAC book pro bought about a month back.

In addition to checking system preferences/sound/output and selecting built in if that does not work, make sure volume is up and mute not checked.
You can try the following, Take a set of headphones and plug theim in and out several times (there is a micro switch that sometimes gets stuck)
Go to applications>utilities>Audio MIDI set up, see if you can select built in there, make sure volume is uo mute not checked.
Try a NVRAM/PRAM reset:
Power off, power back on holding the following keys OPTION + COMMAND + P + R
Continue to hold these keys till you hear the start chime 2 times, then release,reboot

Restart, Shutdown, And Sleep do not work on my Mac Book Pro.

When I click the Apple in the top left corner of my screen, and click Sleep, Restart, or Shutdown, none of them work.
Since my computer cant restart, I can't restart my computer to install updates either, which is frustrating to say the least.
Computer Specs:
Mac Book Pro (Same as every 2011 MBP, only thing I've changed is 4->8 RAM)
13-inch, Early 2011
2.3GHz Intel Core i5
8gb 1333MHz DDR3 Ram
Intel HD Graphics 3000 512 MB
OS X 10.9 (13A603), Mavericks.
If there's any more information that would be helpful let me know and I'l try to provide it. Thanks to whoever can solve the issue.

Try each but not both at the same time:
Intel-based Macs: Resetting the System Management Controller (SMC)
Create a new admin user account. Restart the computer and log into the new account. Try Sleep, Restart, and Shutdown. Do they all work?
Restart the computer is Safe Mode. Can you Sleep, Restart, and Shutdown when in safe mode?

Today my M-Audio iControl play button stopped working on my Mac Book Pro after I unplugged the USB cord.

Hello,
Today my M-Audio iContol play button stopped working after I unplugged it from the USB port and then plugged it back in. I have a Mac Book Pro Mac OS X 10.7.3 and I only use it for Garage Band. The iControl will only play a very short snippet of a song then shuts off? (Like a millisecond) My space bar works fine as well as the GB play button using the mouse. I have searched for the GB preference files listed on some blogs but I cannot find them...help please!! One more thing, I plgged the iControl into my other Imac and it works fine so the iControl is ok.
Thanks!

I have searched for the GB preference files listed on some blogs but I cannot find them...help please!!
In MacOS 10.7.3 the User LIbrary is hidden. To find the Preferences Files use the Finder "Go" menu:
Click onto you Desktop to bring the Finder forward.
In the Finder Menu press "Go" and hold down the "option/alt" key, until your user library appears in the drop-down menu
Select "Library" and in the Finder window that opens navigate to the "Prederences" folder; move com.apple.garageband.plist to the Desktop.
Regards
Léonie

Why doesn't the f4 key work on the mac book pro?

Hi i wanted to know a little situation about my Mac Book pro may someone help me? it is about the Key F4 i wanted to know why when i click it my launchpd does not open. Is there something wrong with my mac book or its just that i have to fix something on my system prefences? Please help me and respond to me.
Thank you.

Try fn+F4
If that works, in System Preferences, take a look at:

I cant sign into facetime or imessage on my new mac book pro

every time i try to sign into imessage or facetime on my new mac book pro it comes up with an error message telling me to check my network connection does anyone know how to fix this?

The warranty entitles you to complimentary phone support for the first 90 days of ownership.
If you bought the product in the U.S. directly from Apple (not from a reseller), you also have 14 days from the date of delivery in which to exchange or return it for a refund. In other countries, the return policy may be different. If you bought from a reseller, its return policy applies.

HT1338 My FaceTime isn't working on my mac book pro, what do i do

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