HT1338 My keyboard does not have the number sign: # . How do I get my keyboard to type this?

My keyboard does not have the number sign: # . How do I get my keyboard to type this?

It depends on your keyboard layout.
From the menu bar, select
 ▹ System Preferences... ▹ Keyboard ▹ Keyboard ▹ Show Keyboard & Character Viewers in menu bar
Now select
Show Keyboard Viewer
from the menu with a keyboard icon in the menu bar, towards the right. By pressing modifier keys, you can see what characters correspond to any key combination. You can also produce a character by clicking it in the viewer.

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HT5395 my mac does not have the iMessage app how can i get it?

I have a Mac laptop with the OS X. My friends with macs are able to sync their iMessages to their laptop and temporarily communicate through their computers instead of their phones. I cannot find this on my computer. How can I set it up?

Back up your data, check your applications for compatibility, and download Mavericks from the Mac App Store. If you get told that it's incompatible with the computer, you can't.
(104756)

The menu bar at the very top does not have the share tab, how do you get it on there?

help with adding share to menu bar on top of finial cut pro x

That's because the YouTube video you saw was from an old version of FCPX before the change in the Share interface. Here's how you do that now:
http://www.larryjordan.biz/fcpx-still-frames/

HT1941 Please, my Mackbook Air was stoled and I have the invoice, but do not have serial number. How can I get it?

Please, my Mackbook Air was stoled and I have the invoice, but do not have serial number. How can I get it?

The serial number would also be on the box if you still have that.

HT204291 my iphone S4 does not have an air play, how do i get it

my iphone S4 does not have an air play, how do i get it

I hope you mean the iPhone 4S.
If you have an Apple TV or an AirPort Express, Airplay will automatically available to you.

I downloaded an app to a computer that is synced to my iphone. So I copied the app to my ipad synced computer, but it does not recognized the app. How can I get the app onto my ipad library?

I downloaded an app to a computer that is synced to my iphone. So I copied the app to my ipad synced computer, but it does not recognized the app. How can I get the app onto my ipad library?

Store>Check for Available Downloads

HT4623 I have an Iphone 3 that does not have the software updates how can I update it?

I have an IPhone 3 that does not have the software updates in my settings how can I update it cause I can not download any apps or games?

The 3G can not be upgraded beyond 4.2.1, but if the phone isn't there yet, see below.
The option to update without the computer (Over the air) was made available with iOS 5. If your iDevice is using a version of iOS lower than 5, you will need to use iTunes on your syncing computer to perform the upgrade. Use the Apple link below as a guide for the upgrade.
http://support.apple.com/kb/HT4972
Also read the instructions from the section entitled "Update your device using iTunes" at the link below.
http://support.apple.com/kb/HT4623
Information regarding transferring purchases from your iDevice to iTunes on your syncing computer can be found at the link below.
http://support.apple.com/kb/ht1848

My iphone 4 does not have the face time. how do I down load this?

my iphone4, does not have face time. How do I download this?

Go to Settings/Phone and make sure FaceTime is turned on. The iPhone doesn't have a FaceTime app, but rather you access FaceTime through Contacts. There is an icon for FaceTime in a contact record. Some countries do not allow FaceTime to be loaded, so if you don't have a setting for it you may be out of luck.

I'm trying to download itunes onto an external harddrive, but it keeps defaulting to my computers drive which does not have the room. How do I sort this please?

I'm trying to download itunes onto an external harddrive (named as D) which has loads of space, but it keeps defaulting to my computers (C) drive which does not have the required space. How do I sort this please?
I've tried selecting the D drive but, it still defaults to my computers drive and wont let me change it.
Heeeeellllllllpppppp!

I think you've misunderstood.
iTunes ONLY works on the C drive. There is no moving it. End of discussion.
The MEDIA can be house on any other drive (internal or external).
Install iTunes correctly using the default options.
Once it is installed and working correctly with everything on the C drive, close iTunes.
Follow the instructions here: http://support.apple.com/kb/HT1364 to move the iTunes media folder.

HT4623 im trying to update my phone and have goggled how to but my phone does not have the option to click on software update has anyone else had this problem and if so how did you go about it. thanks in advance.

Im trying to update my iphone 4s as i can't dowload alot of thing as it says i need to update to IOS 5 i have googgled how to do it but my phone does not have software update option on it. does anyonw know how to fix this problem or had this problem? if so how did you go around fixing it and updating the phone. thanks in advance.

gemsmobiletans wrote:
my phone does not have software update option on it.
If you have iOS 4... See Here...
http://support.apple.com/kb/HT4972
OR...
Connect to iTunes on the computer you usually Sync with and “ Check for Updates “...
If an Update Appears Install it... if not... you are up to date for your particular Device...
See the Using iTunes Section Here...
How to update your iPhone, iPad, or iPod touch
Make sure you have the Latest Version of iTunes Installed
iTunes free download from www.itunes.com/download
Note:
The Current iOS for the iPhone 4s is iOS 7.

I have Firefox 13.0. I have the homepage with the icons such as history, but I do not have the updated tabs.How do I get the updated tabs? Thanks.

I have just updated to Firefox 13.0. I have the AVG Secure Search on my browser or whatever it is that is where the search engines and refresh, and bookmarks icons are located. Even though on my add ons page it says it is disabled. But obviously it isn't because it still works. I have removed AVG Secure Search from the list of search engines in the drop down list in the search bar, but this did not solve the problem with my tabs. The Firefox website says that my Firefox is up to date, but if it is up to date why do I still have the same old tab page when I open a new tab? When I click on the plus sign to get a new tab, it takes me to about:Tabs and says on the screen "You've opened a new tab." Then it has a search bar and a button next to it that says "Web Search!" Then it goes on to say "With Tabs You Can..." So, how do I change my current tabs to the updated Firefox tabs with icons of the my recent tabs and websites I regularly visit. Also can you please provide detailed step by step ways to solve this problem. Thanks.

You only see items on the about:newtab page if the history is enabled and the browsing cache is working (stores thumbnails).
*Tools > Options > Privacy > Firefox will: "Use custom settings for history"
*http://kb.mozillazine.org/Viewing_the_browsing_history_-_Firefox
You can check the current cache usage on the about:cache page and in Tools > Options > Advanced > Network > Offline Storage.

My mac does not have airplay mirroring. How can I get it to work with my apple tv

My Mac doesnt not have airplay and I have apple TV.

You have to have Mountain Lion and a qualifying mac:
AirPlay Mirroring
Requires a second-generation Apple TV or later. Supports the following Mac models:
iMac (Mid 2011 or newer)
Mac mini (Mid 2011 or newer)
MacBook Air (Mid 2011 or newer)
MacBook Pro (Early 2011 or newer)
http://www.apple.com/osx/specs/

I have accidentally change my "Apple start-page" to one that does not have "search" window. How do I get back to my original Safari start up page?

When I am in safari and go to a site, I now do not have a place to "search". I accidently lost the original page that appears when going to safari. How do I get back to my original "start-page" that I started with?

I think you may mean the search box on the toolbar. In Safari click on the View menu and select Show Toolbar.
Alternatively, if you mean the 'Home Page' then open Safari -> Preferences -> General and next to 'Homepage' put in the address of the page you want - I'm guessing "http://www.google.com/".

I was on safari and it froze. a screen came up that said "you need to call this number because your email account has been temporarily been suspended" i did not call the number but how to i get rid of it?

How do I get rid of a virus on safari?

It's not a virus. It's a JavaScript scam that only affects your web browser, and only temporarily. There are several ways to recover.
1. Some of those scam pages can be dismissed very easily. Press the key combination command-W to close the tab or window. A huge box will pop up. Press the return key and both the box and the page will close. If that doesn't happen, continue.
2. Press and hold command-W. You may hear repeating alert sounds. While holding the keys, click the OK button in the popup. A different popup may appear, which you can cancel out of as usual.
3. From the Safari menu bar, select
Safari ▹ Preferences... ▹ Security
and uncheck the box marked Enable JavaScript. Leave the preferences dialog open.
Close the malicious window or tab.
Re-enable JavaScript and close the preferences dialog.
4. If the Preferences menu item is grayed out, quit Safari. Force quit if necessary. Relaunch it by holding down the shift key and clicking its icon in the Dock. None of the windows and tabs will reopen.
After closing the malicious page, from the menu bar, select
Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data
to get rid of any cookies or other data left by the server. Open your Downloads folder and delete anything you don't recognize.

HT4623 My iphone does not have the software update choice in my setings... Is this normal?

I'm having trouble updating my iphone 4... In the settings under general & then about, there is not a "software update" option available. Is this normal? I have also lost the ability to send & recieve pictures thru txting. This happened after I tried to update thru itunes.I can't purchase app's with the newest update. I'm hoping someone can help me solve this issue as iphone wants to charge to have a conversation with me. Has anyone else had this particular problem? Thanks

UPDATING iOS
Over the air updating of iOS needs iOS 5 or later
The following link explains how to update http://support.apple.com/kb/HT4972
This link explains how to update using itunes http://support.apple.com/kb/HT4623
This explains how to transfer purchases to your computer http://support.apple.com/kb/ht1848

HT1338 My keyboard does not have the number sign: # . How do I get my keyboard to type this?

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