HT1338 My Mac Book Pro is currently runnng OS X v10.5.8. When I check for updates by clicking the apple icon it tells me that my computer is up to date. What is the easiest way to upgrade to OS X Lion? Do I need to get OS X Snow Leopard first?

My Mac Book Pro is currently runnng OS X v10.5.8. When I check for updates by clicking the apple icon it tells me that my computer is up to date. What is the easiest way to upgrade to OS X Lion? Do I need to get OS X Snow Leopard first?

Yes, there's been no updates to 10.5.8 for quite awhile, next is paid Upgrades.
Snow Leopard/10.6.x Requirements...
General requirements
   * Mac computer with an Intel processor
    * 1GB of memory (I say 4GB at least)
    * 5GB of available disk space (I say 30GB at least)
    * DVD drive for installation
    * Some features require a compatible Internet service provider; fees may apply.
    * Some features require Apple’s MobileMe service; fees and terms apply.
Which apps work with Mac OS X 10.6?...
http://snowleopard.wikidot.com/
It looks like they might still have it...
http://store.apple.com/us/product/MC573Z/A?fnode=MTY1NDAzOA
If it's a core Duo & not a Core2Duo, then it'll only run in 32 bit mode.
Lion/101.7 System requirements
    •    x86-64 processor (Macs with an Intel Core 2 Duo, Intel Core i3, Intel Core i5, Intel Core i7, or Xeon processor.)
    •    At least 2GB of memory, I say 6 GB
    •    Latest version of Mac OS X Snow Leopard (10.6.8), with the Mac App Store installed
    •    At least 4GB of disk space for downloading, I say 50 GB.
Like Snow Leopard, Lion does not support PowerPC-based Macs (e.g., Power Macs, PowerBooks, iBooks, iMacs (G3-G5), eMacs).
Lion also does not support 32-bit Intel Core Duo or Core Solo based Macs. Rosetta is no longer available in Lion, which means Lion no longer supports PowerPC applications.
http://en.wikipedia.org/wiki/Mac_OS_X_Lion#System_requirements
http://www.apple.com/macosx/how-to-buy/
What applications are not compatible with Mac OS X 10.7 "Lion"?
http://ow.ly/5Iz09
http://roaringapps.com/apps:table

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I wiped my Mac book Pro about 45 days by mistake ago and then when I started it up again after my apple ID wouldn't work on anything on my mac i.e. Aps store sign in, I tunes Sign in etc... can anyone help?

I wiped my Mac book Pro about 45 days by mistake ago and then when I started it up again after my apple ID wouldn't work on anything on my mac i.e. Aps store sign in, I tunes Sign in etc... can anyone help? I dont know what to do...
On the itunes store it says error 5002

I had an issue where I had to wipe my mac as well. What you have to do to format the hard drive and reinstall is this:
Restart the computer while holding down the option key. Choose the recovery disc. Find the main hard disc and hit format. Then you can reinstall Lion via the internet, it takes a while though, my computer took 5 hours or so.
For your first question, if you got the family version of office, I believe you have 3 computers you can authorize it on. If you are not sure, look it up in the apple store.
For the second: Time machine would probably be your best option, but I would reccomend restoring from a backup before you were having problems, and restore that one (put new files you need on another external or a digital-online storeage site such as dropbox.) To restore a backup, restart your computer and hold command+R and select "Restore from Time Machine Backup" (for more information go here: http://support.apple.com/kb/HT1427 )
I don't believe tere is anything else you need to do, but I am new to macs, so I may not be the best source, but this is what I have found/have had to do.

I have a mac book pro, 2006 with an 2.16 GHz Intel Core Duo processor, can I update to Lion? to use icloud.

Apple keep telling me I need to update to icloud but I'm not sure if Lion will work on my Mac. I've upgraded to snow leopard which seems to have knackered my .me or .mac account (whatever it's called now), so I don't seem to have any option but to upgrade to Lion if I every want to see my emails again.
Apple say I must have a Intel Core 2 processor for Lion to work...... at least I think that's what they say.
I have a mac book pro, 2006 with an 2.16 GHz Intel Core Duo processor, can I update to Lion?

Lion System Requirements
Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
2GB of memory
OS X v10.6.6 or later (v10.6.8 recommended)
7GB of available space
Some features require an Apple ID; terms apply.
If you have a Core Duo model then you cannot upgrade to Lion. You can upgrade to Snow Leopard, but iCloud is not available for Snow Leopard.
Open System Profiler in the Utilities folder. Look for the Model ID in the displayed information. If you have a MacBookPro 2,1 or later then you have a Core 2 Duo model and can upgrade to Lion.

HT201232 My operating system is Mac OS X 10.6.8 and when I'm surfing the web, it tells me I need to update my browser however when I check for updates, nothing comes up. What do I need to do to get Mac OS X Lion v10.7?

My operating system is Mac OS X 10.6.8 and when I'm surfing the web, it tells me I need to update my browser however when I check for updates, nothing comes up. What do I need to do to get Mac OS X Lion v10.7?

Software update will only bring you up to the current level of the system you are using - you are at the maximum for Snow Leopard. To get Lion or higher you will have to go to the Mac App Store in Applications and purchase it there (Yosemite is free). You will need to check that your Mac meets the requirements and you should particularly note that PPC programs such as AppleWorks will not run in Lion or above.
The requirements for Lion are:
Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
2GB of memory
OS X v10.6.6 or later (v10.6.8 recommended)
7GB of available space
Lion is available in the Online Apple Store ($19.99). Mountain Lion (10.8.x) is also available there at the same price (though it's reported to have been removed from sale in some countries so may well cease to be available generally) but there seems little point as the system requirements are the same for Yosemite (10.10.x) - which is free - unless you need to run specific software which will run on Mountain Lion only.
The requirements for Mountain Lion and Yosemite are:
OS X v10.6.8 or later
2GB of memory
8GB of available space
and the supported models are:
iMac (Mid 2007 or newer)
MacBook (Late 2008 Aluminum, or Early 2009 or newer)
MacBook Pro (Mid/Late 2007 or newer)
Xserve (Early 2009)
MacBook Air (Late 2008 or newer)
Mac mini (Early 2009 or newer)
Mac Pro (Early 2008 or newer)
Yosemite is available from the Mac App Store (in Applications). Mountain Lion can be obtained the Online Apple Store. (Mavericks is no longer available.)
If the problem is only with Safari and you are otherwise happy with Snow Leopard you could switch to FireFox (free) - the latest version of that will run in Snow Leopard.

I cannot retrieve my emails on my Mac Book Pro operating on 10.7.3 Icloud was already workingit keeps asking for password and when i put correct password in it keeps asking for it again and again. This has just started today

I cannot retrieve my emails on my Mac Book Pro operating on 10.7.3 Icloud was already workingit keeps asking for password and when i put correct password in it keeps asking for it again and again. This has just started today

Though it's unlikely to be wrong if things were set up properly in the first place, as a check go to Mail Preferences>Accounts and check that the server setting for IMAP (incoming) is imap.mail.me.com (not just mail.me.com).
Your next step either way would be to go to System Preferences>iCloud and sign out, then sign back in again. (You can ignore warnings about data disappearing - your calendars etc. will disappear when you sign out but reappear when you sign back in).

My MacKeeper says iPhoto is out of date. When I try to update the App Store says I need IOS 10.9 or later. I have 10.7.5 and when I check for updates my Mac says the software is up to date. How do I solve this problem??

My MacKeeper says iPhoto is out of date. When I try to update it, the App Store says I need IOS 10.9 or later. I have 10.7.5 and when I check for updates my Mac says the OS software is up to date. How do I solve this problem??

1. First step to solving the Problem: Trash MacKeeper. It's a pile of trash that does far more harm to your computer than good.
https://discussions.apple.com/docs/DOC-3691
2. What version of iPhoto do you have? (iPhoto Menu -> About iPhoto)

Hi.at first sorry for my bad english language.i have mac book pro with two os(win7 and mac10.9.3)when i want to restore my iPad air in mac os iTunes error 17 but in win7 easily restore!why?

hi.at first sorry for my bad english language.i have mac book pro with two os(win7 and mac10.9.3)when i want to restore my iPad air in mac os iTunes error 17 but in win7 easily restore!why?

Hi there saharalirezaie,
You may find the troubleshooting steps in the article below helpful.
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694
Resolve communication issues
Related errors: 17, 1004, 1013, 1638, 3014, 3194, 3000, 3002, 3004, 3013, 3014, 3015, 3194, or 3200. These alerts refer to gs.apple.com, say "There was a problem downloading the software," or say the "device isn't eligible for the requested build."
Check the hosts file or TCP/IP filtering, which might cause communication issues between iTunes, ports, and servers.
-Griff W.

Os x could not be installed on Mac book pro because storage system verify or repair failed. When i open disk utility HDD does not let me repair.

os x could not be installed on Mac book pro because storage system verify or repair failed.
When i open disk utility HDD does not let me repair.

In order to repair the system disk you must boot from another disk drive. The operating system will not allow the disk drive it is running from to be repaired.
Book the MBP and create a bootable clone on an external disk drive. Then boot from the external disk drive and repair the system disk drive from there.

Unfortunately yesterday my mac-book pro was stolen. Other than obtaining a police report is there any advice, i.e. can Apple remotely disable it?

Unfortunately yesterday my mac-book pro was stolen. Other than obtaining a police report is there any advice, i.e. can Apple remotely disable it?

I'm very sorry to hear about this theft. I don't think there's anything you or Apple can do unless you took advance preparations.
Read the article "Employee Thoughts: Protecting Your Machine in Case of Theft" in this newsletter for the sorts of things one can do in advance of a theft:
http://blog.smalldog.com/kibbles/kb739/
Unfortunately, there's little you can do at this point other than start changing all your passwords and hoping the police get lucky.

HT1560 console blinking amber and white alternatively. displaying the Apple TV console with a question mark on top of it. What is the problem and pls how can it be solved ?

console blinking amber and white alternatively. displaying the Apple TV console with a question mark on top of it. What is the problem and pls how can it be solved ?

That's hard to say.
General File Recovery
If you stop using the drive it's possible to recover deleted files that have not been overwritten by using recovery software such as MAC Data Recovery, Data Rescue II, File Salvage or TechTool Pro. Each of the preceding come on bootable CDs to enable usage without risk of writing more data to the hard drive. Two free alternatives are Disk Drill and TestDisk. Look for them and demos at MacUpdate or CNET Downloads. Recovery software usually provide trial versions that enable you to determine if the software would help before actually paying for it. Beyond this or if the drive has completely failed, then you would need to send the drive to a recovery service which is very expensive.
The longer the hard drive remains in use and data are written to it, the greater the risk your deleted files will be overwritten.
Also visit The XLab FAQs and read the FAQ on Data Recovery.

I've bought an iPhone5. After that i've syn taht with my old apple ID. But when i login to the apple site it is telling that my phone is not registered. What can i do?

I've bought an iPhone5. After that i've syn that with my old apple ID. But when i login to the apple site it is telling that my phone is not registered. What can i do?

Why exactly do you care if it is registered?
Is there some issue with the device?

TS2972 Since a recent Itunes upgrade I've lost the settings facility in home sharing to import tracks not in my library. When I check for updates I'm running the latest version. Any ideas how to resolve this?

Since a recent Itunes upgrade I've lost the settings facility in home sharing to import tracks not in my library. When I check for updates I'm running the latest version. Any ideas how to resolve this?

Sadly, the iPhone 3G can not be upgraded beyond iOS 4.2.1.

How do I upgrade the software of my Ipod 3th gen to be able to download games, when I check for updates itunes tell me it s up to day. it has 4.2, and it has to be 5.

How do I upgrade the software of my Ipod 3th gen to be able to download games, when I check for updates itunes tell me it s up to day. it has 4.2, and it has to be 5.

Then that means you got the ipod touch 2G because the ipod touch 2G only goes up to iOS 4.2

HT4972 I'm trying to update my iphone 3G to ios5 - however in Itunes when I 'check for updates' it is advising me that I have the latest version (4.2.1). Hence I can't update and now I can't run a few of the apps I previously used. Help!

Following a backup and restore of my iphone 3g I have lost the use of a number of apps - this seems to be as they need ios5 or later to support them and I only have 4.2.1
When I check for updates via itunes I am advised that I have the latest version - but clearly I don't.
Any help gratefully received on how I can upgrade to ios5
Yally

Sadly, the iPhone 3G can not be upgraded beyond iOS 4.2.1.

When firefox checking for updates and updates found but due to proxy restrictions it unable to download the updates then it continue trying to download that and this time it creating problem on running javascript

When firefox checking for updates and updates found but due to proxy restrictions it unable to download the updates then it continue trying to download that and this time it creating problem on executing javascript and raising errors.

What are the error messages you are seeing?

HT1338 My Mac Book Pro is currently runnng OS X v10.5.8. When I check for updates by clicking the apple icon it tells me that my computer is up to date. What is the easiest way to upgrade to OS X Lion? Do I need to get OS X Snow Leopard first?

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