HT1338 My macbook air has just froze and cant shut down
I was on my macbook air when all of a sudden it just froze. I can move the mouse perfectly but I can't exit out the app or can't shut down, restart or log off please help me! Thanks Jasmine
Hello atanu69,
I'm sorry to hear you are having trouble getting your MacBook Air to turn on. The resource below will offer some troubleshooting steps to try to resolve this issue.
If your Mac won't turn on - Apple Support
https://support.apple.com/en-is/HT204267
I hope this information helps ....
- Judy
Similar Messages
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My Macbook Air has no sound and the volume is locked?
My Macbook Air has no sound and the volume is locked?
Hopefully one of these steps should solve the problem.
1. System Preference > Sound > Output > Internal Speakers
Highlight Internal Speakers / Headphones
Make sure that Mute is not enabled.
2. Remove the headphone.
If you see red light in the headphone port, plug the headphone
in and out of the port 5 or 6 times to flip the microswitch inside.
Sound output may be stuck in the digital mode.
3. Reset PRAM. http://support.apple.com/kb/PH4405
4. Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".
5. Applications > Utilities > Audio MIDI Setup
Audio Devices window
Side Bar
Click the Built-in Output.
Under Mute any of the boxes checked? If so, uncheck it. -
I installed Photoshop Elements and Preimere 13. This appearred to install properly but I can not open it. When it opens the circle goes around for awhile but then a pop up say that Photoshop has stopped working and is shutting down. Also. how do I get my photos from Photoshop 10 into Photoshop 13?
You don't have "Photoshop" proper. You have a cheapo emasculated version called Photoshop Elements. That is NOT Photoshop.
As Gene told you:
Unfortunately, you're in the wrong forum. This is not the Elements forum.
Here's the link to the forum you want:
https://forums.adobe.com/community/photoshop_elements/content -
EZ Vinyl Converter problem transferring to iTunes - window appears "mixmeister programme has stopped working and will shut down". Then the data is lost, and I have to try to record/transfer again. I have now tried many times.
The deck is ION TTUSB05XL Laptop Asus V550C with Windows 8.
Strangely I did manage to successfully transfer two tracks to iTunes, but all further attempts have failed.
JJREZ Vinyl Converter problem transferring to iTunes - window appears "mixmeister programme has stopped working and will shut down". Then the data is lost, and I have to try to record/transfer again. I have now tried many times.
The deck is ION TTUSB05XL Laptop Asus V550C with Windows 8.
Strangely I did manage to successfully transfer two tracks to iTunes, but all further attempts have failed.
JJR -
my mac has started freezing and suddenly shutting down on me it seems as if every process has slowed down since downloading this last update of 11.1.4, any solutions? Because it shut down in the middle of a test twice now, saying keyboard issue.
What you describe sounds like a hardware issue. Unfortunately, you'll need to get that checked out by Apple. If you have an Apple Store near you, make an appointment with the Genius Bar and take the machine in for evaluation.
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HT1694 hotmail login banner stuck won allow me to login or cancel and cant shut down machine
hotmail login banner stuck won allow me to login or cancel and cant shut down my ipad or open any other apps
What does apple support say?
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Installer problems ?? frozen and cant shut down :(
installer problems ?? frozen and cant shut down
Thanks the error that came up was Error 1603. I have tried what they said and still no help . Think its off to the store tomorrow to see if they can figure it out.
Thanks for trying to help -
My mac book air has loads of battery but I have a blank screen?
Plug in the power adapter. Now can you get a display?
If not, press the power button to turn off the Mac Then startup again.
Cheers, Tom -
My MacBook Air has stopped sending and receiving email
I am using an email exchange and my MacBook air just stopped e and receiving emails on that account. Please help
Hi ..
Check with the email exchange you're using to see if the server is down temporarily. -
Today while working on my system, it shut down unexpectedly. And, subsequently the fan switched on, which has been running continuously for the past couple of hours. Since then have tried restarting the system, but it won't.
Hello atanu69,
I'm sorry to hear you are having trouble getting your MacBook Air to turn on. The resource below will offer some troubleshooting steps to try to resolve this issue.
If your Mac won't turn on - Apple Support
https://support.apple.com/en-is/HT204267
I hope this information helps ....
- Judy -
Macbook air apps are damage and cant use
i bought my macbook air last monday july 14 2014 and i updated my os successfully but the apps are not working it says "iMovie is damage download it from the purchase page" "delete it and download it again" i tried it many times but it wont work this is my first apple laptop and im disappointed apple.
Updated my os
Brand new Mac ... what exactly needed updating?
Which OS X is installed?
Click the Apple () menu top left in your screen. From the drop down menu click About This Mac.
The version is noted there. -
my Macbook air mid 2012 suddenly turn off after a strange sound (like the sound òf a fuse has blown or something like that) and I also feel a burnt smell too while i am watching a film on the internet and did not charge the laptop at this moment. The sound was from the left of it, and now just a dark screen , even I tried charging it (still has green light at the charge tool). I bought it on 13st April 2013, not often use.
I love apple and i am so sad that a new product which i seldom use could be break so easily and outstanding. It's so late in my country now but i am too disappoint about the trouble so i am writing with hope of supporting from Apple and the community.
Please help , thank broYou will have to take it to an Apple Store for repair.
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My 1-year-old Macbook Air operates on OS X version 10-9-5.
Last night I went to shut down, and was informed that the Mail ap. was blocking shut down, and that I should close Mail and try shutdown again.
But I then found that I could no longer access Mail, though its icon has the little white bar indicating it was already open.Open Activity Monitor from the Utilities folder or the Spotlight menu. Select the unresponsive app in the Activity monitor window. Choose Quit Process from the View menu, or click the Force Quit button in the toolbar of the Activity Monitor window.
http://support.apple.com/en-us/HT201276 -
whenever i start video chat using skype or even facebook,i works well for first few minutes but stops responding suddenly.a messege appears on the screen which indicates that the laptop need to be shut down by pressing power button until it turns off.then i restart the laptop and video chat,it works normally for few minutes and the same thing repeats.can anyone please help me out with that.
thanksDo you see a mostly black screen with four languages? If so, that's a kernel panic. Usually, it's hardware related, but can also be caused by corrupt software (the OS itself or third party items).
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Fire Fox has a problem and will shut down happens on many sites, WHY?
this notice comes up on several sites and shuts down no matter how many times I try to get int the site it comes up withe same error message
Hello miss.d.p, and welcome to discussions.
Below are 2 main links to assist with Apple Software. The first link covers all the programs that belong to Apple that you can remove through add/remove programs. And then you download and install latest iTunes and sync again.
If for some reason first link does not work you can then look at the second link below. Please post back if you need more assistance.
Removing iTunes, QuickTime, and other software components for Windows XP
http://support.apple.com/kb/HT1925
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926?viewlocale=en_US
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