HT1338 My macbook air has just froze and cant shut down

I was on my macbook air when all of a sudden it just froze. I can move the mouse perfectly but I can't exit out the app or can't shut down, restart or log off please help me! Thanks Jasmine

Hello atanu69,
I'm sorry to hear you are having trouble getting your MacBook Air to turn on.  The resource below will offer some troubleshooting steps to try to resolve this issue.
If your Mac won't turn on - Apple Support
https://support.apple.com/en-is/HT204267
I hope this information helps ....
- Judy

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