HT1338 My MacBook Air keeps Restarting itself while I'm using it.. What might be causing this problem ?

My MacBook Air keep Restarting while I'm using it over and over again.. What might be causing this problem ?

The next time the problem happens, note the date and time the problem occurred, then go to Applications/Utilities/Console and copy the log starting at the time of the crash. Paste the log in a reply. Please do not use a screen shot as they can be hard to read. If there are repeated runs of the same messages, please post only one run. Be selective about what you post and don’t  post huge amounts. Make sure there is no personal data visible. Information learned from Linc Davis.

Similar Messages

  • Macbook Air keeps restarting

    I keep having "Panics" i.e. my Macbook Air keeps restarting. I have version 10.7.5. Here is the error report:
    Interval Since Last Panic Report:  188109 sec
    Panics Since Last Report:          3
    Anonymous UUID:                    F6C12BD7-2A9F-4791-949B-9092B298098D
    Sun Apr 28 14:21:25 2013
    panic(cpu 2 caller 0xffffff80002c4794): Kernel trap at 0xffffff7f81660e1f, type 14=page fault, registers:
    CR0: 0x0000000080010033, CR2: 0xffffff806a7e3628, CR3: 0x000000003c11c020, CR4: 0x00000000001606e0
    RAX: 0xffffff806a3b01f8, RBX: 0xffffff806a3b0000, RCX: 0x000000000028f2ca, RDX: 0x0000000000000000
    RSP: 0xffffff807e553960, RBP: 0xffffff807e553a40, RSI: 0x000000807e8de986, RDI: 0xffffff807e5539d9
    R8:  0x000000000000001f, R9:  0xffffffffffffff00, R10: 0xffffffffffffffdf, R11: 0xffffff80002dad60
    R12: 0xffffff806a7e1000, R13: 0x0000000000000000, R14: 0x0000000000000000, R15: 0xffffff807e553960
    RFL: 0x0000000000010286, RIP: 0xffffff7f81660e1f, CS:  0x0000000000000008, SS:  0x0000000000000010
    CR2: 0xffffff806a7e3628, Error code: 0x0000000000000000, Faulting CPU: 0x2
    Backtrace (CPU 2), Frame : Return Address
    0xffffff807e553610 : 0xffffff8000220792
    0xffffff807e553690 : 0xffffff80002c4794
    0xffffff807e553840 : 0xffffff80002da55d
    0xffffff807e553860 : 0xffffff7f81660e1f
    0xffffff807e553a40 : 0xffffff7f8167dc05
    0xffffff807e553a80 : 0xffffff7f8165f257
    0xffffff807e553ab0 : 0xffffff7f80c5c832
    0xffffff807e553af0 : 0xffffff7f80c5c93d
    0xffffff807e553b10 : 0xffffff7f80c65cff
    0xffffff807e553b70 : 0xffffff7f80c65dc8
    0xffffff807e553b90 : 0xffffff7f80c63138
    0xffffff807e553bb0 : 0xffffff7f80c634bc
    0xffffff807e553be0 : 0xffffff80006565fe
    0xffffff807e553c40 : 0xffffff8000656fbb
    0xffffff807e553d80 : 0xffffff80002a3f08
    0xffffff807e553e80 : 0xffffff8000223096
    0xffffff807e553eb0 : 0xffffff80002148a9
    0xffffff807e553f10 : 0xffffff800021bbd8
    0xffffff807e553f70 : 0xffffff80002aef10
    0xffffff807e553fb0 : 0xffffff80002daec3
          Kernel Extensions in backtrace:
             com.apple.iokit.IOGraphicsFamily(2.3.4)[D0A1F6BD-E66E-3DD8-9913-A3AB8746F422]@0 xffffff7f80c51000->0xffffff7f80c89fff
                dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f8082b000
             com.apple.driver.AppleIntelHD4000Graphics(7.3.2)[AD64F3E5-2838-3046-A9EA-1CB6C9 769436]@0xffffff7f8165c000->0xffffff7f816c2fff
                dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f8082b000
                dependency: com.apple.iokit.IONDRVSupport(2.3.4)[7C8672C4-8B0D-3CCF-A79A-23C62E90F895]@0xff ffff7f80c8a000
                dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[D0A1F6BD-E66E-3DD8-9913-A3AB8746F422]@0 xffffff7f80c51000
    BSD process name corresponding to current thread: WindowServer
    Mac OS version:
    11G63
    Kernel version:
    Darwin Kernel Version 11.4.2: Thu Aug 23 16:25:48 PDT 2012; root:xnu-1699.32.7~1/RELEASE_X86_64
    Kernel UUID: FF3BB088-60A4-349C-92EA-CA649C698CE5
    System model name: MacBookAir5,2 (Mac-2E6FAB96566FE58C)
    System uptime in nanoseconds: 12704098071236
    last loaded kext at 7814885513: com.apple.filesystems.autofs          3.0 (addr 0xffffff7f81209000, size 45056)
    last unloaded kext at 6109720377473: com.apple.driver.AppleUSBEthernet          2.3.4 (addr 0xffffff7f80c43000, size 45056)
    loaded kexts:
    com.apple.filesystems.autofs          3.0
    com.apple.driver.AGPM          100.12.75
    com.apple.driver.ApplePlatformEnabler          2.0.5d3
    com.apple.driver.X86PlatformShim          5.0.0d8
    com.apple.driver.AudioAUUC          1.59
    com.apple.driver.AppleMikeyHIDDriver          122
    com.apple.driver.AppleUpstreamUserClient          3.5.9
    com.apple.driver.AppleHDA          2.2.5a5
    com.apple.driver.AppleMikeyDriver          2.2.5a5
    com.apple.driver.AppleIntelHD4000Graphics          7.3.2
    com.apple.driver.AppleSMCPDRC          5.0.0d8
    com.apple.iokit.IOUserEthernet          1.0.0d1
    com.apple.iokit.IOBluetoothSerialManager          4.0.8f17
    com.apple.Dont_Steal_Mac_OS_X          7.0.0
    com.apple.driver.AppleSMCLMU          2.0.1d2
    com.apple.driver.AudioIPCDriver          1.2.3
    com.apple.driver.ApplePolicyControl          3.1.33
    com.apple.driver.AppleLPC          1.6.0
    com.apple.driver.AppleBacklight          170.2.2
    com.apple.driver.AppleMCCSControl          1.0.33
    com.apple.driver.AppleIntelFramebufferCapri          7.3.2
    com.apple.driver.BroadcomUSBBluetoothHCIController          4.0.8f17
    com.apple.driver.AppleUSBTCButtons          227.6
    com.apple.driver.AppleUSBCardReader          3.0.6
    com.apple.driver.AppleUSBTCKeyboard          227.6
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
    com.apple.BootCache          33
    com.apple.driver.XsanFilter          404
    com.apple.iokit.IOAHCIBlockStorage          2.1.0
    com.apple.driver.AppleUSBHub          5.1.0
    com.apple.driver.AirPort.Brcm4331          561.7.22
    com.apple.driver.AppleEFINVRAM          1.6.1
    com.apple.driver.AppleSmartBatteryManager          161.0.0
    com.apple.driver.AppleAHCIPort          2.3.1
    com.apple.driver.AppleUSBXHCI          1.1.0
    com.apple.driver.AppleACPIButtons          1.5
    com.apple.driver.AppleUSBEHCI          5.1.0
    com.apple.driver.AppleRTC          1.5
    com.apple.driver.AppleHPET          1.7
    com.apple.driver.AppleSMBIOS          1.9
    com.apple.driver.AppleACPIEC          1.5
    com.apple.driver.AppleAPIC          1.6
    com.apple.driver.AppleIntelCPUPowerManagementClient          195.0.0
    com.apple.nke.applicationfirewall          3.2.30
    com.apple.security.quarantine          1.4
    com.apple.security.TMSafetyNet          8
    com.apple.driver.AppleIntelCPUPowerManagement          195.0.0
    com.apple.kext.triggers          1.0
    com.apple.driver.DspFuncLib          2.2.5a5
    com.apple.iokit.IOSurface          80.0.2
    com.apple.iokit.IOSerialFamily          10.0.5
    com.apple.iokit.IOAudioFamily          1.8.6fc18
    com.apple.kext.OSvKernDSPLib          1.3
    com.apple.driver.AppleHDAController          2.2.5a5
    com.apple.iokit.IOHDAFamily          2.2.5a5
    com.apple.driver.AppleSMBusPCI          1.0.10d0
    com.apple.driver.AppleGraphicsControl          3.1.33
    com.apple.driver.X86PlatformPlugin          5.1.1d6
    com.apple.driver.AppleSMC          3.1.3d10
    com.apple.driver.IOPlatformPluginFamily          5.1.1d6
    com.apple.driver.AppleBacklightExpert          1.0.4
    com.apple.iokit.IONDRVSupport          2.3.4
    com.apple.driver.AppleSMBusController          1.0.10d0
    com.apple.iokit.IOGraphicsFamily          2.3.4
    com.apple.driver.AppleUSBBluetoothHCIController          4.0.8f17
    com.apple.iokit.IOBluetoothFamily          4.0.8f17
    com.apple.iokit.IOSCSIBlockCommandsDevice          3.2.1
    com.apple.iokit.IOUSBMassStorageClass          3.0.3
    com.apple.iokit.IOSCSIArchitectureModelFamily          3.2.1
    com.apple.driver.AppleThunderboltDPInAdapter          1.8.5
    com.apple.driver.AppleThunderboltDPAdapterFamily          1.8.5
    com.apple.driver.AppleThunderboltPCIDownAdapter          1.2.5
    com.apple.driver.AppleUSBMultitouch          230.5
    com.apple.iokit.IOUSBHIDDriver          5.0.0
    com.apple.driver.AppleUSBMergeNub          5.1.0
    com.apple.driver.AppleUSBComposite          5.0.0
    com.apple.driver.AppleThunderboltNHI          1.6.0
    com.apple.iokit.IOThunderboltFamily          2.0.3
    com.apple.iokit.IO80211Family          420.3
    com.apple.iokit.IONetworkingFamily          2.1
    com.apple.iokit.IOUSBUserClient          5.0.0
    com.apple.iokit.IOAHCIFamily          2.0.8
    com.apple.driver.AppleEFIRuntime          1.6.1
    com.apple.iokit.IOHIDFamily          1.7.1
    com.apple.iokit.IOUSBFamily          5.1.0
    com.apple.iokit.IOSMBusFamily          1.1
    com.apple.security.sandbox          177.9
    com.apple.kext.AppleMatch          1.0.0d1
    com.apple.driver.DiskImages          331.7
    com.apple.iokit.IOStorageFamily          1.7.2
    com.apple.driver.AppleKeyStore          28.18
    com.apple.driver.AppleACPIPlatform          1.5
    com.apple.iokit.IOPCIFamily          2.7
    com.apple.iokit.IOACPIFamily          1.4
    Model: MacBookAir5,2, BootROM MBA51.00EF.B02, 2 processors, Intel Core i5, 1.8 GHz, 4 GB, SMC 2.5f7
    Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 384 MB
    Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333235533643465238412D50422020
    Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333235533643465238412D50422020
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xE9), Broadcom BCM43xx 1.0 (5.106.198.19.22)
    Bluetooth: Version 4.0.8f17, 2 service, 18 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en0
    Serial ATA Device: APPLE SSD TS128E, 121.33 GB
    USB Device: hub_device, 0x8087  (Intel Corporation), 0x0024, 0x1d100000 / 2
    USB Device: hub_device, 0x0424  (SMSC), 0x2513, 0x1d180000 / 3
    USB Device: BRCM20702 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x1d181000 / 6
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821f, 0x1d181300 / 9
    USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x024c, 0x1d182000 / 5
    USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8404, 0x1d183000 / 4
    USB Device: hub_device, 0x8087  (Intel Corporation), 0x0024, 0x1a100000 / 2
    USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8510, 0x1a110000 / 3

    That panic was not caused by third-party software. If the problem is recurrent, the possibilities are:
    A stale or corrupt kernel cache
    A damaged OS X installation
    A fault in a peripheral device, if any
    Corrupt non-volatile memory (NVRAM)
    An internal hardware fault (including incompatible memory)
    An obscure bug in OS X
    Rule out the first possibility by booting in safe mode and then rebooting as usual. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.
    You can rule out the next two possibilities by reinstalling the OS and testing with non-essential peripherals disconnected and aftermarket expansion cards removed, if applicable. Sometimes a clean reinstallation (after erasing the startup volume) may solve a problem that isn't solved by reinstalling in place, without erasing.
    Corrupt NVRAM, which rarely causes panics, can be ruled out by resetting it.
    If your model has user-replaceable memory, and you've upgraded the memory modules, reinstall the original memory and see whether there's any improvement. Be careful not to touch the gold contacts. Clean them with a mild solvent such as rubbing alcohol. Aftermarket memory must exactly match the technical specifications for your model. Memory that is either slower or faster than specified may be incompatible.
    The Apple Hardware Test, though generally unreliable, will sometimes detect a fault. A negative test can't be depended on. Run the extended version of the test.
    In the category of obscure bugs, reports suggest that FileVault may trigger kernel traps under some unknown conditions. Most, though not all, of these reports seem to involve booting from an aftermarket SSD. If those conditions apply to you, try deactivating FileVault.
    If none of the above applies, make a "Genius" appointment at an Apple Store to have the machine tested. You may have to leave it there for several days. There isn't much point in doing this unless you can reproduce the panic, or if you can't, it happens often enough that it's likely to be repeated at the store. Otherwise you may be told that nothing is wrong.
    Print the first page of the panic report and bring it with you.
    Back up all data on the internal drive(s) before you hand over your computer to anyone. If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you know how to restore, and you have at least  two independent backups.) Don’t erase the recovery partition, if present.
    Keeping your confidential data secure during hardware repair
    *An SSD doesn't need to be zeroed.

  • I can't completely control my cursor on my macbook pro, and it keeps jumping to the right of the screen and switching my screen to the dashboard or utilities. Any ideas on what might be causing this, and what I can do about it?

    i can't completely control my cursor on my macbook pro, and it keeps jumping to the right of the screen and switching my screen to the dashboard or utilities. Any ideas on what might be causing this, and what I can do about it?

    If you have another pointing device installed, remember that the Mac uses "all sources live". You can literally use two or more mice or two or more keyboards at once.
    Your trackpad, if that is what you are using, must be very clean. Any debris may be seen as another "finger".

  • I am using itunes 10 and trying to consolidate my files.  I keep getting the error "Copying files failed.  The file name was invalid or too long".  How can I indentify what file is causing this problem or resolve this issue?

    I am using itunes 10 and trying to consolidate my files.  I keep getting the error "Copying files failed.  The file name was invalid or too long".  How can I indentify what file is causing this problem or resolve this issue?

    BUMP
    Yes, I just get that message. I don't see how I could investigate this problem.
    I didn't mention that this happened when I was consolidating my library, not copying files to another computer.
    In other words, I'm using a "normal" itunes procedure, itunes won't complete it, and won't tell me exactly why or how to figure out how to fix it...
    Is there at least some easy way to tell which files were successfully copied to my itunes music folder so I can work on moving the uncopied files?
    Can anybody help me?

  • Macbook Pro Keeps Restarting Itself and then totally crashed

    Dear all.
    I am using Macbook Pro 13-inch (i7 2.9 Ghz, 8 GB DDR3, 750 GB) with OS X Maverick (10.9.4).
    For the last few months, my Macbook Pro kept restarting itself and I usually ignored this issue until yesterday, my MBP fail to boot up, only display the grey apple logo and rolling icon below for almost 30 mins.
    I tried the safe mode and reset NVRAM method and it still fail to boot up and sometimes a black text appears (aka kernel panic).
    Then i took my macbook pro to the nearest Apple service provider and the technician said that it was probably due to the 750 GB Hard Disk since the HD itself is a faulty product, therefore we can't find any 750 GB HD nowadays. So he recommended me to replace my current HD with a new HD. I took his advice and I replaced it with 1 TB Toshiba HD. And then the technician reformat my MBP and installed the OS X Maverick. My Macbook pro able to boot up now.
    However the next day I still find my MBP keeps restarting itself (until now) and take note that I didn't install any new softwares, I only updated the available  updates in Apps Store for the OS, iBooks, and iTunes.
    Can anyone recommend me what to do? Is this a Hardware problem or software problem?
    I'm thinking to switch back to OS Lion to see whether this is mainly due to OS Maverick.
    Thank you.

    Unfortunately yes.   Since the computer is unable to boot up, that part of the software starts BEFORE the OS would.  Last time I had this problem, it turned out to be a faulty GPU (soldered to the logic board) and i needed to replace the logic board.    If you wanted to, you could indeed back up your personal data (you should ANYWAY, no matter what you do)  and you could try to do a fresh install,  but I'm fairly confident you are experiencing either faulty ram, or a faulty logic board.

  • My mid 2010 MacBook Pro keeps restarting itself

    For some reason my 15' MBP will restart itself. The screen will go black and it will just reboot. It happens a couple times a day, and it gets very annoying.
    Here are the problem details:
    Anonymous UUID:       E19C521C-2283-DE9B-B18E-15EF7A4BFA09
    Mon Aug  4 10:16:17 2014
    panic(cpu 2 caller 0xffffff801c8dc24e): Kernel trap at 0xffffff7f9d06534b, type 14=page fault, registers:
    CR0: 0x0000000080010033, CR2: 0x0000004300000007, CR3: 0x0000000015569013, CR4: 0x00000000000206e0
    RAX: 0x0000004300000006, RBX: 0xffffff803139dab0, RCX: 0xffffff7f9d068922, RDX: 0xffffff802fbe0e20
    RSP: 0xffffff81278c3890, RBP: 0xffffff81278c38e0, RSI: 0x000000008020690c, RDI: 0xffffff803044a408
    R8:  0x0000000000000000, R9:  0xffffff801ce01910, R10: 0x00000000000003ff, R11: 0xffffffffffffffff
    R12: 0x0000000000000000, R13: 0x0000000000000002, R14: 0xffffff803139dab0, R15: 0x0000000000000000
    RFL: 0x0000000000010282, RIP: 0xffffff7f9d06534b, CS:  0x0000000000000008, SS:  0x0000000000000010
    Fault CR2: 0x0000004300000007, Error code: 0x0000000000000000, Fault CPU: 0x2
    Backtrace (CPU 2), Frame : Return Address
    0xffffff81278c3520 : 0xffffff801c822f79
    0xffffff81278c35a0 : 0xffffff801c8dc24e
    0xffffff81278c3770 : 0xffffff801c8f3746
    0xffffff81278c3790 : 0xffffff7f9d06534b
    0xffffff81278c38e0 : 0xffffff7f9d0689b1
    0xffffff81278c3920 : 0xffffff7f9d066a0e
    0xffffff81278c3960 : 0xffffff801ca2bf9f
    0xffffff81278c39b0 : 0xffffff801caa5778
    0xffffff81278c3a20 : 0xffffff801caa49fa
    0xffffff81278c3b30 : 0xffffff801caa30d2
    0xffffff81278c3ce0 : 0xffffff801ca23b7c
    0xffffff81278c3db0 : 0xffffff801ca2556f
    0xffffff81278c3de0 : 0xffffff801cbf7a7b
    0xffffff81278c3e20 : 0xffffff801cbc16a3
    0xffffff81278c3e50 : 0xffffff801cbf3026
    0xffffff81278c3f60 : 0xffffff801cc40777
    0xffffff81278c3fb0 : 0xffffff801c8f3c38
          Kernel Extensions in backtrace:
             com.logmein.hamachi(1.0)[4F10A12D-34FD-ACB0-81FB-036809497AFC]@0xffffff7f9d0640 00->0xffffff7f9d069fff
    BSD process name corresponding to current thread: hamachid
    Mac OS version:
    13E28
    Kernel version:
    Darwin Kernel Version 13.3.0: Tue Jun  3 21:27:35 PDT 2014; root:xnu-2422.110.17~1/RELEASE_X86_64
    Kernel UUID: BBFADD17-672B-35A2-9B7F-E4B12213E4B8
    Kernel slide:     0x000000001c600000
    Kernel text base: 0xffffff801c800000
    System model name: MacBookPro6,2 (Mac-F22586C8)
    System uptime in nanoseconds: 50978138096
    last loaded kext at 48073601340: com.paceap.kext.pacesupport.snowleopard 5.7.2 (addr 0xffffff7f9d249000, size 16384)
    loaded kexts:
    com.paceap.kext.pacesupport.snowleopard 5.7.2
    com.logmein.hamachi 1.0
    org.virtualbox.kext.VBoxUSB 4.2.12
    org.virtualbox.kext.VBoxDrv 4.2.12
    com.apple.filesystems.autofs 3.0
    com.apple.driver.AppleMikeyHIDDriver 124
    com.apple.driver.AppleMikeyDriver 2.6.3f4
    com.apple.driver.AppleUpstreamUserClient 3.5.13
    com.apple.driver.AppleHDAHardwareConfigDriver 2.6.3f4
    com.apple.GeForceTesla 8.2.4
    com.apple.driver.AppleHDA 2.6.3f4
    com.apple.driver.AppleIntelHDGraphics 8.2.4
    com.apple.iokit.IOBluetoothUSBDFU 4.2.6f1
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.6f1
    com.apple.driver.AppleSMCLMU 2.0.4d1
    com.apple.driver.AppleHWAccess 1
    com.apple.driver.AppleIntelMCEReporter 104
    com.apple.driver.AppleSMCPDRC 1.0.0
    com.apple.driver.AppleIntelHDGraphicsFB 8.2.4
    com.apple.nvidia.NVDAStartup 8.2.6
    com.apple.driver.AppleMuxControl 3.6.22
    com.apple.driver.AppleLPC 1.7.0
    com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
    com.apple.driver.AppleBacklight 170.3.5
    com.apple.driver.AppleMCCSControl 1.2.5
    com.apple.driver.SMCMotionSensor 3.0.4d1
    com.apple.driver.AppleUSBTCButtons 240.2
    com.apple.driver.AppleUSBTCKeyEventDriver 240.2
    com.apple.driver.AppleUSBTCKeyboard 240.2
    com.apple.driver.AppleIRController 325.7
    com.apple.driver.AppleUSBCardReader 3.4.1
    com.apple.driver.AppleFileSystemDriver 3.0.1
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN 1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
    com.apple.BootCache 35
    com.apple.iokit.SCSITaskUserClient 3.6.6
    com.apple.driver.XsanFilter 404
    com.apple.iokit.IOAHCIBlockStorage 2.6.0
    com.apple.driver.AppleUSBHub 683.4.0
    com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
    com.apple.driver.AirPort.Brcm4331 700.20.22
    com.apple.driver.AppleFWOHCI 5.0.2
    com.apple.driver.AppleAHCIPort 3.0.5
    com.apple.driver.AppleUSBEHCI 660.4.0
    com.apple.driver.AppleUSBUHCI 656.4.1
    com.apple.driver.AppleSmartBatteryManager 161.0.0
    com.apple.driver.AppleACPIButtons 2.0
    com.apple.driver.AppleRTC 2.0
    com.apple.driver.AppleHPET 1.8
    com.apple.driver.AppleSMBIOS 2.1
    com.apple.driver.AppleACPIEC 2.0
    com.apple.driver.AppleAPIC 1.7
    com.apple.driver.AppleIntelCPUPowerManagementClient 217.92.1
    com.apple.nke.applicationfirewall 153
    com.apple.security.quarantine 3
    com.apple.driver.AppleIntelCPUPowerManagement 217.92.1
    com.apple.kext.triggers 1.0
    com.apple.nvidia.classic.NVDANV50HalTesla 8.2.4
    com.apple.nvidia.classic.NVDAResmanTesla 8.2.4
    com.apple.driver.DspFuncLib 2.6.3f4
    com.apple.vecLib.kext 1.0.0
    com.apple.iokit.IOAudioFamily 1.9.7fc2
    com.apple.kext.OSvKernDSPLib 1.14
    com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.6f1
    com.apple.driver.AppleHDAController 2.6.3f4
    com.apple.iokit.IOHDAFamily 2.6.3f4
    com.apple.iokit.IOFireWireIP 2.2.6
    com.apple.driver.AppleSMBusPCI 1.0.12d1
    com.apple.driver.AppleGraphicsControl 3.6.22
    com.apple.driver.IOPlatformPluginLegacy 1.0.0
    com.apple.driver.IOPlatformPluginFamily 5.7.1d6
    com.apple.driver.AppleBacklightExpert 1.0.4
    com.apple.iokit.IONDRVSupport 2.4.1
    com.apple.driver.AppleSMBusController 1.0.12d1
    com.apple.iokit.IOGraphicsFamily 2.4.1
    com.apple.driver.AppleSMC 3.1.8
    com.apple.driver.AppleUSBMultitouch 240.9
    com.apple.iokit.IOUSBHIDDriver 660.4.0
    com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.6
    com.apple.iokit.IOUSBMassStorageClass 3.6.0
    com.apple.driver.AppleUSBMergeNub 650.4.0
    com.apple.driver.AppleUSBComposite 656.4.1
    com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.6
    com.apple.iokit.IOBDStorageFamily 1.7
    com.apple.iokit.IODVDStorageFamily 1.7.1
    com.apple.iokit.IOCDStorageFamily 1.7.1
    com.apple.iokit.IOAHCISerialATAPI 2.6.1
    com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6
    com.apple.iokit.IOEthernetAVBController 1.0.3b4
    com.apple.driver.mDNSOffloadUserClient 1.0.1b5
    com.apple.iokit.IOUSBUserClient 660.4.2
    com.apple.iokit.IO80211Family 640.36
    com.apple.iokit.IONetworkingFamily 3.2
    com.apple.iokit.IOFireWireFamily 4.5.5
    com.apple.iokit.IOAHCIFamily 2.6.5
    com.apple.iokit.IOUSBFamily 683.4.0
    com.apple.driver.AppleEFINVRAM 2.0
    com.apple.driver.AppleEFIRuntime 2.0
    com.apple.iokit.IOHIDFamily 2.0.0
    com.apple.iokit.IOSMBusFamily 1.1
    com.apple.security.sandbox 278.11.1
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.security.TMSafetyNet 7
    com.apple.driver.AppleKeyStore 2
    com.apple.driver.DiskImages 371.1
    com.apple.iokit.IOStorageFamily 1.9
    com.apple.iokit.IOReportFamily 23
    com.apple.driver.AppleFDEKeyStore 28.30
    com.apple.driver.AppleACPIPlatform 2.0
    com.apple.iokit.IOPCIFamily 2.9
    com.apple.iokit.IOACPIFamily 1.4
    com.apple.kec.corecrypto 1.0
    com.apple.kec.pthread 1
    Unable to gather system configuration information.Model: MacBookPro6,2, BootROM MBP61.0057.B0C, 2 processors, Intel Core i7, 2.8 GHz, 8 GB, SMC 1.58f16
    Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
    Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54333531533642465238432D47372020
    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54333531533642465238432D47372020
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.22)
    Bluetooth: Version 4.2.6f1 14216, 3 services, 15 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: Hitachi HTS725050A9A362, 500.11 GB
    Serial ATA Device: MATSHITADVD-R   UJ-898
    USB Device: Hub
    USB Device: USB-PS/2 Optical Mouse
    USB Device: Internal Memory Card Reader
    USB Device: Apple Internal Keyboard / Trackpad
    USB Device: BRCM2070 Hub
    USB Device: Bluetooth USB Host Controller
    USB Device: Hub
    USB Device: IR Receiver
    USB Device: Built-in iSight
    Thunderbolt Bus:
    Anyone have any idea what could be causing this? Any help is appreciated!
    Thanks

    The panic was apparently caused by "Hamachi." I suggest you back up all data and then either update or remove the software according to the developer's instructions. Restart and see whether there's an improvement.

  • My iMac running 10.10.2 keeps crashing several times a day. It does a automatic restart and gives me a option to send in a report. Any ideas what might be causing this?

    My iMac does an automatic restart several times a day. It gives me a option to send in a "panic" report. This happens randomly during the day and night. Any idea of anything new that might be causing this? I am up to date on all applications.

    Mac users often ask whether they should install "anti-virus" (AV) software. The usual answer is "no." That answer is right, but it may give the wrong impression that there is no threat from what are loosely called "viruses." There is a threat, and you need to educate yourself about it.
    1. This is a comment on what you should—and should not—do to protect yourself from malicious software ("malware") that circulates on the Internet and gets onto a computer as an unintended consequence of the user's actions.
    It does not apply to software, such as keystroke loggers, that may be installed deliberately by an intruder who has hands-on access to the computer, or who has been able to take control of it remotely. That threat is in a different category, and there's no easy way to defend against it. AV software is not intended to, and does not, defend against such attacks.
    The comment is long because the issue is complex. The key points are in sections 5, 6, and 10.
    OS X now implements three layers of built-in protection specifically against malware, not counting runtime protections such as execute disable, sandboxing, system library randomization, and address space layout randomization that may also guard against other kinds of exploits.
    2. All versions of OS X since 10.6.7 have been able to detect known Mac malware in downloaded files, and to block insecure web plugins. This feature is transparent to the user. Internally Apple calls it "XProtect."
    The malware recognition database used by XProtect is automatically updated; however, you shouldn't rely on it, because the attackers are always at least a day ahead of the defenders.
    The following caveats apply to XProtect:
    ☞ It can be bypassed by some third-party networking software, such as BitTorrent clients and Java applets.
    ☞ It only applies to software downloaded from the network. Software installed from a CD or other media is not checked.
    As new versions of OS X are released, it's not clear whether Apple will indefinitely continue to maintain the XProtect database of older versions such as 10.6. The security of obsolete system versions may eventually be degraded. Security updates to the code of obsolete systems will stop being released at some point, and that may leave them open to other kinds of attack besides malware.
    3. Starting with OS X 10.7.5, there has been a second layer of built-in malware protection, designated "Gatekeeper" by Apple. By default, applications and Installer packages downloaded from the network will only run if they're digitally signed by a developer with a certificate issued by Apple. Software certified in this way hasn't been checked for security by Apple unless it comes from the App Store, but you can be reasonably sure that it hasn't been modified by anyone other than the developer. His identity is known to Apple, so he could be held legally responsible if he distributed malware. That may not mean much if the developer lives in a country with a weak legal system (see below.)
    Gatekeeper doesn't depend on a database of known malware. It has, however, the same limitations as XProtect, and in addition the following:
    ☞ It can easily be disabled or overridden by the user.
    ☞ A malware attacker could get control of a code-signing certificate under false pretenses, or could simply ignore the consequences of distributing codesigned malware.
    ☞ An App Store developer could find a way to bypass Apple's oversight, or the oversight could fail due to human error.
    Apple has taken far too long to revoke the codesigning certificates of some known abusers, thereby diluting the value of Gatekeeper and the Developer ID program. Those lapses don't involve App Store products, however.
    For the reasons given, App Store products, and—to a lesser extent—other applications recognized by Gatekeeper as signed, are safer than others, but they can't be considered absolutely safe. "Sandboxed" applications may prompt for access to private data, such as your contacts, or for access to the network. Think before granting that access. Sandbox security is based on user input. Never click through any request for authorization without thinking.
    4. Starting with OS X 10.8.3, a third layer of protection has been added: a "Malware Removal Tool" (MRT). MRT runs automatically in the background when you update the OS. It checks for, and removes, malware that may have evaded the other protections via a Java exploit (see below.) MRT also runs when you install or update the Apple-supplied Java runtime (but not the Oracle runtime.) Like XProtect, MRT is effective against known threats, but not against unknown ones. It notifies you if it finds malware, but otherwise there's no user interface to MRT.
    5. The built-in security features of OS X reduce the risk of malware attack, but they are not, and never will be, complete protection. Malware is a problem of human behavior, not machine behavior, and no technological fix alone is going to solve it. Trusting software to protect you will only make you more vulnerable.
    The best defense is always going to be your own intelligence. With the possible exception of Java exploits, all known malware circulating on the Internet that affects a fully-updated installation of OS X 10.6 or later takes the form of so-called "Trojan horses," which can only have an effect if the victim is duped into running them. The threat therefore amounts to a battle of wits between you and Internet criminals. If you're better informed than they think you are, you'll win. That means, in practice, that you always stay within a safe harbor of computing practices. How do you know when you're leaving the safe harbor? Below are some warning signs of danger.
    Software from an untrustworthy source
    ☞ Software with a corporate brand, such as Adobe Flash Player, doesn't come directly from the developer’s website. Do not trust an alert from any website to update Flash, or your browser, or any other software. A genuine alert that Flash is outdated and blocked is shown on this support page. Follow the instructions on the support page in that case. Otherwise, assume that the alert is fake and someone is trying to scam you into installing malware. If you see such alerts on more than one website, ask for instructions.
    ☞ Software of any kind is distributed via BitTorrent, or Usenet, or on a website that also distributes pirated music or movies.
    ☞ Rogue websites such as Softonic, Soft32, and CNET Download distribute free applications that have been packaged in a superfluous "installer."
    ☞ The software is advertised by means of spam or intrusive web ads. Any ad, on any site, that includes a direct link to a download should be ignored.
    Software that is plainly illegal or does something illegal
    ☞ High-priced commercial software such as Photoshop is "cracked" or "free."
    ☞ An application helps you to infringe copyright, for instance by circumventing the copy protection on commercial software, or saving streamed media for reuse without permission. All "YouTube downloaders" are in this category, though not all are necessarily malicious.
    Conditional or unsolicited offers from strangers
    ☞ A telephone caller or a web page tells you that you have a “virus” and offers to help you remove it. (Some reputable websites did legitimately warn visitors who were infected with the "DNSChanger" malware. That exception to this rule no longer applies.)
    ☞ A web site offers free content such as video or music, but to use it you must install a “codec,” “plug-in,” "player," "downloader," "extractor," or “certificate” that comes from that same site, or an unknown one.
    ☞ You win a prize in a contest you never entered.
    ☞ Someone on a message board such as this one is eager to help you, but only if you download an application of his choosing.
    ☞ A "FREE WI-FI !!!" network advertises itself in a public place such as an airport, but is not provided by the management.
    ☞ Anything online that you would expect to pay for is "free."
    Unexpected events
    ☞ A file is downloaded automatically when you visit a web page, with no other action on your part. Delete any such file without opening it.
    ☞ You open what you think is a document and get an alert that it's "an application downloaded from the Internet." Click Cancel and delete the file. Even if you don't get the alert, you should still delete any file that isn't what you expected it to be.
    ☞ An application does something you don't expect, such as asking for permission to access your contacts, your location, or the Internet for no obvious reason.
    ☞ Software is attached to email that you didn't request, even if it comes (or seems to come) from someone you trust.
    I don't say that leaving the safe harbor just once will necessarily result in disaster, but making a habit of it will weaken your defenses against malware attack. Any of the above scenarios should, at the very least, make you uncomfortable.
    6. Java on the Web (not to be confused with JavaScript, to which it's not related, despite the similarity of the names) is a weak point in the security of any system. Java is, among other things, a platform for running complex applications in a web page, on the client. That was always a bad idea, and Java's developers have proven themselves incapable of implementing it without also creating a portal for malware to enter. Past Java exploits are the closest thing there has ever been to a Windows-style virus affecting OS X. Merely loading a page with malicious Java content could be harmful.
    Fortunately, client-side Java on the Web is obsolete and mostly extinct. Only a few outmoded sites still use it. Try to hasten the process of extinction by avoiding those sites, if you have a choice. Forget about playing games or other non-essential uses of Java.
    Java is not included in OS X 10.7 and later. Discrete Java installers are distributed by Apple and by Oracle (the developer of Java.) Don't use either one unless you need it. Most people don't. If Java is installed, disable it—not JavaScript—in your browsers.
    Regardless of version, experience has shown that Java on the Web can't be trusted. If you must use a Java applet for a task on a specific site, enable Java only for that site in Safari. Never enable Java for a public website that carries third-party advertising. Use it only on well-known, login-protected, secure websites without ads. In Safari 6 or later, you'll see a padlock icon in the address bar when visiting a secure site.
    Stay within the safe harbor, and you’ll be as safe from malware as you can practically be. The rest of this comment concerns what you should not do to protect yourself.
    7. Never install any commercial AV or "Internet security" products for the Mac, as they are all worse than useless. If you need to be able to detect Windows malware in your files, use one of the free security apps in the Mac App Store—nothing else.
    Why shouldn't you use commercial AV products?
    ☞ To recognize malware, the software depends on a database of known threats, which is always at least a day out of date. This technique is a proven failure, as a major AV software vendor has admitted. Most attacks are "zero-day"—that is, previously unknown. Recognition-based AV does not defend against such attacks, and the enterprise IT industry is coming to the realization that traditional AV software is worthless.
    ☞ Its design is predicated on the nonexistent threat that malware may be injected at any time, anywhere in the file system. Malware is downloaded from the network; it doesn't materialize from nowhere. In order to meet that nonexistent threat, commercial AV software modifies or duplicates low-level functions of the operating system, which is a waste of resources and a common cause of instability, bugs, and poor performance.
    ☞ By modifying the operating system, the software may also create weaknesses that could be exploited by malware attackers.
    ☞ Most importantly, a false sense of security is dangerous.
    8. An AV product from the App Store, such as "ClamXav," has the same drawback as the commercial suites of being always out of date, but it does not inject low-level code into the operating system. That doesn't mean it's entirely harmless. It may report email messages that have "phishing" links in the body, or Windows malware in attachments, as infected files, and offer to delete or move them. Doing so will corrupt the Mail database. The messages should be deleted from within the Mail application.
    An AV app is not needed, and cannot be relied upon, for protection against OS X malware. It's useful, if at all, only for detecting Windows malware, and even for that use it's not really effective, because new Windows malware is emerging much faster than OS X malware.
    Windows malware can't harm you directly (unless, of course, you use Windows.) Just don't pass it on to anyone else. A malicious attachment in email is usually easy to recognize by the name alone. An actual example:
    London Terror Moovie.avi [124 spaces] Checked By Norton Antivirus.exe
    You don't need software to tell you that's a Windows trojan. Software may be able to tell you which trojan it is, but who cares? In practice, there's no reason to use recognition software unless an organizational policy requires it. Windows malware is so widespread that you should assume it's in every email attachment until proven otherwise. Nevertheless, ClamXav or a similar product from the App Store may serve a purpose if it satisfies an ill-informed network administrator who says you must run some kind of AV application. It's free and it won't handicap the system.
    The ClamXav developer won't try to "upsell" you to a paid version of the product. Other developers may do that. Don't be upsold. For one thing, you should not pay to protect Windows users from the consequences of their choice of computing platform. For another, a paid upgrade from a free app will probably have all the disadvantages mentioned in section 7.
    9. It seems to be a common belief that the built-in Application Firewall acts as a barrier to infection, or prevents malware from functioning. It does neither. It blocks inbound connections to certain network services you're running, such as file sharing. It's disabled by default and you should leave it that way if you're behind a router on a private home or office network. Activate it only when you're on an untrusted network, for instance a public Wi-Fi hotspot, where you don't want to provide services. Disable any services you don't use in the Sharing preference pane. All are disabled by default.
    10. As a Mac user, you don't have to live in fear that your computer may be infected every time you install software, read email, or visit a web page. But neither can you assume that you will always be safe from exploitation, no matter what you do. Navigating the Internet is like walking the streets of a big city. It can be as safe or as dangerous as you choose to make it. The greatest harm done by security software is precisely its selling point: it makes people feel safe. They may then feel safe enough to take risks from which the software doesn't protect them. Nothing can lessen the need for safe computing practices.

  • My macbook air keeps restarting?

    My macbook air (2012) keeps restarting. I got the logic board and the battery replaced recently and I tried to update a few days again by restarting and it froze for over 2 hours. I crashed the computer and it was fine. I finished the updates tonight after my computer kept restarting randomly no matter what i was doing and hoped it was from the update but i finished updating and it restarted again about a half hour later. I saw in a post on here to enter
    syslog -k Sender kernel -k Message CSeq "Previous Shutdown" | tail | open -f -a TextEdit
    in terminal and this is what came up:
    Sep 17 07:38:20 Irinas-MacBook-Air kernel[0] <Debug>: Previous Shutdown Cause: 3
    --- last message repeated 9 times ---
    Sep 22 00:39:19 localhost kernel[0] <Debug>: Previous Shutdown Cause: 3
    Sep 22 13:49:24 Irinas-MacBook-Air kernel[0] <Debug>: Previous Shutdown Cause: 3
    --- last message repeated 1 time ---
    Sep 23 00:58:48 Irinas-MacBook-Air kernel[0] <Debug>: Previous Shutdown Cause: 5
    I'm not sure what any of this means but it wasn't negative shutdown causes so im assuming its a different problem than what the person in the other post had (it was said to be hardware/power supply related because of the negative numbers)
    I hope this information helps i would like to find an answer from here before going to the apple store since it's not close by to where I live.

    If you have more than one user account, you must be logged in as an administrator to carry out these instructions.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Select the most recent panic log under the heading System Diagnostic Reports on the left. If you don't see that heading, select  
    View ▹ Show Log List   from the menu bar. Post the entire contents of the panic report — the text, please, not a screenshot. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header and body of the report, if it’s present (it may not be.) Please don't post shutdownStall, spin, or hang reports.

  • New Macbook Air keeps restarting from Sleep.

    Hi all,
    Hope you can help.
    In the last few days my laptop has crashed from sleep showing the message: "your mac has restarted because of a problem".
    I am concerned that this is something to do with the build.
    The error report seems to refer to the Kernel Trap panic. Can someone please help decipher  the following error message before I concede and take it to Apple:
    Anonymous UUID:       6D20AAEC-FAD1-3D98-CD2E-19A98CEB81CD
    Fri Mar 28 23:26:39 2014
    panic(cpu 0 caller 0xffffff80144dbe2e): Kernel trap at 0xffffff7f95ff7b91, type 0=divide error, registers:
    CR0: 0x000000008001003b, CR2: 0x0000000109df1000, CR3: 0x0000000016aea000, CR4: 0x00000000001606e0
    RAX: 0x000062e080000000, RBX: 0xffffff80e6101000, RCX: 0x0000000000000000, RDX: 0x0000000000000000
    RSP: 0xffffff812e9639c0, RBP: 0xffffff812e9639e0, RSI: 0x00000000000afc80, RDI: 0xffffff8026f5bed8
    R8:  0xffffff8014ad2b30, R9:  0x00000000002932e0, R10: 0xffffff812e963a90, R11: 0x0000000000000000
    R12: 0xffffff80e6103038, R13: 0xffffff8026f5bed8, R14: 0xffffff7f9602c410, R15: 0xffffff80276cda00
    RFL: 0x0000000000010246, RIP: 0xffffff7f95ff7b91, CS:  0x0000000000000008, SS:  0x0000000000000010
    Fault CR2: 0x0000000109df1000, Error code: 0x0000000000000000, Fault CPU: 0x0
    Backtrace (CPU 0), Frame : Return Address
    0xffffff812e963650 : 0xffffff8014422fa9
    0xffffff812e9636d0 : 0xffffff80144dbe2e
    0xffffff812e9638a0 : 0xffffff80144f3326
    0xffffff812e9638c0 : 0xffffff7f95ff7b91
    0xffffff812e9639e0 : 0xffffff7f95ff7071
    0xffffff812e963a20 : 0xffffff7f95ff5f46
    0xffffff812e963c90 : 0xffffff7f95fdbcac
    0xffffff812e963d80 : 0xffffff7f95fe49ac
    0xffffff812e963dd0 : 0xffffff7f95fe4ed0
    0xffffff812e963e20 : 0xffffff7f952d2484
    0xffffff812e963e60 : 0xffffff7f952d183e
    0xffffff812e963e90 : 0xffffff7f952cdb4a
    0xffffff812e963ef0 : 0xffffff80148ae020
    0xffffff812e963f30 : 0xffffff80148acac2
    0xffffff812e963f80 : 0xffffff80148acb97
    0xffffff812e963fb0 : 0xffffff80144d6ff7
          Kernel Extensions in backtrace:
             com.apple.iokit.IOGraphicsFamily(2.4.1)[4421462D-2B1F-3540-8EEA-9DFCB0565E39]@0 xffffff7f952c3000->0xffffff7f952fafff
                dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7f94abb000
             com.apple.driver.AppleIntelFramebufferAzul(8.2.4)[9DFF991C-E8DD-37EB-A1D2-9325D 260E880]@0xffffff7f95fd5000->0xffffff7f96030fff
                dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7f94abb000
                dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7f95257000
                dependency: com.apple.iokit.IOAcceleratorFamily2(98.14)[30D694F4-CF00-3CC3-9732-C6DEB6986B5 7]@0xffffff7f95ee6000
                dependency: com.apple.iokit.IOReportFamily(23)[D203F7D3-47CA-382B-B401-8535CD4CBC49]@0xffff ff7f95246000
                dependency: com.apple.AppleGraphicsDeviceControl(3.4.35)[E4C033B8-08F5-34D3-8720-C105D48F0B C4]@0xffffff7f95fcf000
                dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[4421462D-2B1F-3540-8EEA-9DFCB0565E39]@0 xffffff7f952c3000
    BSD process name corresponding to current thread: kernel_task
    Mac OS version:
    13C64
    Kernel version:
    Darwin Kernel Version 13.1.0: Thu Jan 16 19:40:37 PST 2014; root:xnu-2422.90.20~2/RELEASE_X86_64
    Kernel UUID: 9FEA8EDC-B629-3ED2-A1A3-6521A1885953
    Kernel slide:     0x0000000014200000
    Kernel text base: 0xffffff8014400000
    System model name: MacBookAir6,1 (Mac-35C1E88140C3E6CF)
    System uptime in nanoseconds: 40984117970185
    last loaded kext at 40956412315908: com.apple.driver.AppleIntelMCEReporter          104 (addr 0xffffff7f96489000, size 49152)
    last unloaded kext at 39965220030178: com.apple.driver.AppleIntelMCEReporter          104 (addr 0xffffff7f9644b000, size 32768)
    loaded kexts:
    com.apple.driver.AppleIntelMCEReporter          104
    com.apple.filesystems.msdosfs          1.9
    com.apple.iokit.SCSITaskUserClient          3.6.6
    com.apple.driver.AppleUSBCDC          4.2.1b5
    com.apple.driver.AppleMikeyHIDDriver          124
    com.apple.filesystems.autofs          3.0
    com.apple.driver.AudioAUUC          1.60
    com.apple.driver.AppleUpstreamUserClient          3.5.13
    com.apple.iokit.IOBluetoothSerialManager          4.2.3f10
    com.apple.driver.AppleHDA          2.6.0f1
    com.apple.driver.X86PlatformShim          1.0.0
    com.apple.driver.AGPM          100.14.15
    com.apple.driver.ApplePlatformEnabler          2.0.9d1
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport          4.2.3f10
    com.apple.driver.AppleLPC          1.7.0
    com.apple.driver.AppleSMCLMU          2.0.4d1
    com.apple.driver.AppleCameraInterface          4.26.0
    com.apple.driver.AppleBacklight          170.3.5
    com.apple.driver.AppleMCCSControl          1.1.12
    com.apple.iokit.IOUserEthernet          1.0.0d1
    com.apple.Dont_Steal_Mac_OS_X          7.0.0
    com.apple.driver.AppleHWAccess          1
    com.apple.driver.AppleIntelHD5000Graphics          8.2.4
    com.apple.driver.AppleIntelFramebufferAzul          8.2.4
    com.apple.driver.AppleTopCaseHIDEventDriver          10.21
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
    com.apple.BootCache          35
    com.apple.driver.AppleUSBHub          666.4.0
    com.apple.driver.XsanFilter          404
    com.apple.iokit.IOAHCIBlockStorage          2.5.1
    com.apple.driver.AppleAHCIPort          3.0.0
    com.apple.driver.AirPort.Brcm4360          831.21.63
    com.apple.driver.AppleUSBXHCI          670.4.0
    com.apple.driver.AppleSmartBatteryManager          161.0.0
    com.apple.driver.AppleACPIButtons          2.0
    com.apple.driver.AppleRTC          2.0
    com.apple.driver.AppleHPET          1.8
    com.apple.driver.AppleSMBIOS          2.1
    com.apple.driver.AppleACPIEC          2.0
    com.apple.driver.AppleAPIC          1.7
    com.apple.nke.applicationfirewall          153
    com.apple.security.quarantine          3
    com.apple.iokit.IOSCSIBlockCommandsDevice          3.6.6
    com.apple.iokit.IOUSBMassStorageClass          3.6.0
    com.apple.iokit.IOUSBHIDDriver          660.4.0
    com.apple.kext.triggers          1.0
    com.apple.iokit.IOSCSIArchitectureModelFamily          3.6.6
    com.apple.iokit.IOSerialFamily          10.0.7
    com.apple.driver.DspFuncLib          2.6.0f1
    com.apple.vecLib.kext          1.0.0
    com.apple.iokit.IOAudioFamily          1.9.5fc2
    com.apple.kext.OSvKernDSPLib          1.14
    com.apple.iokit.IOBluetoothHostControllerUSBTransport          4.2.3f10
    com.apple.driver.X86PlatformPlugin          1.0.0
    com.apple.driver.IOPlatformPluginFamily          5.7.0d10
    com.apple.driver.AppleHDAController          2.6.0f1
    com.apple.iokit.IOHDAFamily          2.6.0f1
    com.apple.driver.AppleBacklightExpert          1.0.4
    com.apple.driver.AppleSMBusController          1.0.11d1
    com.apple.iokit.IOBluetoothFamily          4.2.3f10
    com.apple.driver.AppleSMC          3.1.8
    com.apple.iokit.IOSurface          91
    com.apple.iokit.IONDRVSupport          2.4.1
    com.apple.AppleGraphicsDeviceControl          3.4.35
    com.apple.iokit.IOAcceleratorFamily2          98.14
    com.apple.iokit.IOGraphicsFamily          2.4.1
    com.apple.driver.AppleUSBMergeNub          650.4.0
    com.apple.driver.AppleUSBComposite          656.4.1
    com.apple.driver.AppleHIDKeyboard          170.15
    com.apple.driver.AppleHSSPIHIDDriver          24
    com.apple.driver.AppleMultitouchDriver          245.13
    com.apple.iokit.IOUSBUserClient          660.4.2
    com.apple.iokit.IOAHCIFamily          2.6.5
    com.apple.iokit.IO80211Family          630.35
    com.apple.driver.mDNSOffloadUserClient          1.0.1b5
    com.apple.iokit.IONetworkingFamily          3.2
    com.apple.driver.AppleHSSPISupport          24
    com.apple.driver.AppleIntelLpssSpiController          2.0.34
    com.apple.driver.AppleIntelLpssDmac          2.0.34
    com.apple.iokit.IOUSBFamily          675.4.0
    com.apple.driver.AppleIntelLpssGspi          2.0.34
    com.apple.driver.AppleEFINVRAM          2.0
    com.apple.driver.AppleEFIRuntime          2.0
    com.apple.iokit.IOHIDFamily          2.0.0
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    com.apple.driver.AppleKeyStore          2
    com.apple.driver.DiskImages          371.1
    com.apple.iokit.IOStorageFamily          1.9
    com.apple.iokit.IOReportFamily          23
    com.apple.driver.AppleFDEKeyStore          28.30
    com.apple.driver.AppleACPIPlatform          2.0
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    com.apple.iokit.IOACPIFamily          1.4
    com.apple.kec.corecrypto          1.0
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    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x483943434E4E4E384A544D4C41522D4E544D
    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x483943434E4E4E384A544D4C41522D4E544D
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x117), Broadcom BCM43xx 1.0 (6.30.223.154.63)
    Bluetooth: Version 4.2.3f10 13477, 3 services, 15 devices, 1 incoming serial ports
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    Serial ATA Device: APPLE SSD SD0256F, 251 GB
    USB Device: BRCM20702 Hub
    USB Device: Bluetooth USB Host Controller
    Thunderbolt Bus: MacBook Air, Apple Inc., 23.6

    Hello robsone88,
    It sounds like you are getting this Kernel Panic when your computer goes to sleep. I recommend startign by performing a Disk Verification, and repair with the following article:
    Disk Utility 12.x: Repair a disk
    http://support.apple.com/kb/PH5836
    Print this help page so you can refer to it later. (You don’t have access to Disk Utility Help when you restart up your computer in the next step.)In the Disk Utility Help window, choose Print from the Action pop-up menu (looks like a gear).
    Choose Apple menu > Restart. Hold down the Command (⌘) and R keys as your computer restarts.When you see a white screen with an Apple logo in the middle, you can release the keys.
    Click Disk Utility, and then click Continue.
    In the list at the left, select the item you want to repair. (Be sure to select an item that’s indented to the right in the list, not an item at the far left.)
    Click First Aid.
    If Disk Utility tells you the disk is about to fail, back it up and replace it. You can’t repair it.
    Click Repair Disk.If Disk Utility reports that the disk appears to be OK or has been repaired, you’re done. Otherwise, you may need to do one of the following steps.
    If Disk Utility reports “overlapped extent allocation” errors, two or more files occupy the same space on your disk, and at least one of them is likely to be corrupted. Check each file in the list of affected files. If you can replace a file or recreate it, delete it. If it contains information you need, open it and examine its data to make sure it hasn’t been corrupted. (Most of the files in the list have aliases in a DamagedFiles folder at the top level of your disk.)
    If Disk Utility can’t repair your disk or it reports “The underlying task reported failure,” try to repair the disk or partition again. If that doesn’t work, back up as much of your data as possible, reformat the disk, reinstall Mac OS X, and then restore your backed-up data.If you continue to have problems with your disk, it may be physically damaged and need to be replaced.
    If the issue persists, I would next take a look at the following article to help you troubleshoot kernel panics, and unexpected restarts named:
    OS X: When your computer spontaneously restarts or displays "Your computer restarted because of a problem."
    http://support.apple.com/kb/TS4636
    Thank you for using Apple Support Communities.
    Regards,
    Sterling

  • My Macbook Air keeps shutting itself down at night

    Just to be clear, I'm not very computer savy...
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    Any help would be greatly appreciated!

    Thanks for your response. The thing is I have never drained my macbook battery. As a matter of fact, I usually close my laptop before I go to sleep with well more than fifty percent battery left . As for the second possible cause you mentioned, could you explain that more? Are you saying my mba came with a battery with a shorter life?

  • HT1338 my macbook air continuously turns itself off and on again for no apparent reason- despite having full battery... What is wrong with it?

    As of recently my macbook air continuously turns on and off.
    Sometimes it does not turn on at all.  When it does turn on, after a few minutes it comes up with the shut down options and unless I press cancel it turns off.  Occasionally when turning on it only gets as far as the startup sound then turns off again- occasionally in a continuous loop.
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    HELP!

    I think you might get a new phone instead of repairing it as it takes time and you said the repairing center is far from your living place

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  • My Macbook Pro keeps restarting itself with a Panic message each time!

    Hi there,
    I have had a few problems with my Macbook since I have bought it, namely the replacing of the hard drive twice. I am completely useless when it comes to tech, so my question may have already been answered but I might of just not understood the answers provided!
    Was just on my Macbook and it decided to completely freeze, the Skype call I was in went silent and whilst I was still able to move the cursor, everything else was utterly frozen, so after a while I decided to just press the switch and try to restart it ! However, when I typed my password it, a black progress bar began to fill and at about 1/5th full, a bunch of lines with black backgrounds came up, and the computer shut itself back down to restart! The message says;
    panic(cpu 0 caller 0xffffff80007bcf35): ''Process 1 exec of /sbin/launched failed, errno 5''0/SourceCache/xnu/xnu-2782.10. (some other stuff on this line i didnt pic)
    Debugger called: <panic>
    Backtrace (CPU 8), Frame : Return Adress
    Then some lines with numbers beginning in 0xffffff80
    BSD process name corresponding to current thread: init
    Boot args: -x
    Mac OS version:
    Not yet set
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    Darwin Kernel Version 14.1.0: Mon Dec 22 23:10:38 PST 2014; root:xnu-2782.10.72-2/RELEASE_X86_64
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    And that is what the message says, hopefully someone out there could point me towards a solution as every time it keeps coming up after I enter my password to log in, so I cant do anything! I have attempted to turn it on in safe mode but I believe it isn't responding to it! Any help is truly appreciated!
    Regards,
    William Benson

    See Mac OS X- How to log a kernel panic. Post the entire log (not all of them, only the most current one) in your next reply. This assumes you can startup the computer. If you cannot startup the computer, then you will need to do this instead:
    Reinstalling OS X Without Erasing the Drive
    Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
    When the recovery menu appears select Disk Utility and press the Continue button. After Disk Utility loads select the Macintosh HD entry from the the left side list.  Click on the First Aid tab, then click on the Repair Disk button. If Disk Utility reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit Disk Utility and return to the main menu.
    Reinstall OS X: Select Reinstall OS X and click on the Continue button.
    Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
    Alternatively, see:
    Reinstall OS X Without Erasing the Drive
    Choose the version you have installed now:
    OS X Yosemite- Reinstall OS X
    OS X Mavericks- Reinstall OS X
    OS X Mountain Lion- Reinstall OS X
    OS X Lion- Reinstall Mac OS X
         Note: You will need an active Internet connection. I suggest using Ethernet
                     if possible because it is three times faster than wireless.

  • My iPad air keeps restarting itself from the time I updated it to iOS 8...

    pla help

    Hey Aakash Teja,
    Thanks for the question. After reviewing your post, it sounds like the iPad unexpectedly restarts. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
    iPhone: Hardware troubleshooting
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
    If the display turns on, go to step 4.
    If the display remains black, go to next step.
    Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    Thanks for using Apple Support Communities.
    Have a nice day,
    Mario

  • Why does my MacBook Pro keep shutting off while I'm using it with full battery?

    My Battery is 100% full and it keeps shutting off randomly, how can I fix this?

    This is something you should log. Whenever your machine shuts off randomly, make a note of the time and what you were doing on your machine at the time. You may find that the shut downs aren't random at all. I had a similar problem with "random" shutdowns, and discovered that there was a power supply issue.
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