HT1338 my macbook is not installing the osx mountain lion update, says contact apple care?

Ive been trying to instal osx moutain lion on my mac book pro, but its says installation fot this machine can not be found contact apple care? how do i go about installing osx mountain lion.

Mt Lion will not install on all Mac's. There are some that can run Lion but can not run Mt Lion. You may have one of those.
How are trying to do the install. Need more info on the Mac you have and how and where you got Mt Lion.

Similar Messages

  • By mistake i ereased my mackbook pro's disk. and when is restared it recovery page opened. and i did not purchase the osx mountain lion. do i have any other way to recory it without purchasing the copy of osx. can i do it using a usb having image file of

    by mistake i ereased my mackbook pro's disk. and when is restared it recovery page opened. and i did not purchase the osx mountain lion. do i have any other way to recory it without purchasing the copy of osx. ?can i do it using a usb having image file of mountain lion?

    Did you buy your machine second-hand? That's really the only way you would have to purchase OS X 10.8.x from the App Store... but, yes, if you have a USB thumb drive with a bootable installer (such as made with Lion DiskMaker) you can boot from that and reinstall OS X.
    Clinton

  • HT1338 I went to the Apple Store and bought the OSX Mountain Lion update and it is still downloading.  The download began at around 7:00 PM last night.  It is now 7:03AM.  What's wrong.  The icon on my computer says it is downloading still.

    My OSX Mountain LIon is still downloading after the download was initiated 12 hours ago.  What's wrong?

    Possibly nothing. The whole thing relies on the amount of people currently doing the same thing as you and also your internet connection, remembering that WiFi is extremely slow.
    How far through the download is it? If it's nearly done and at least still moving along I would be inclined to leave it. If not then you can stop it and start it all over again. Just be warned that if it is simply a connection issue then you might just be re-starting your clock
    PS - I've seen the download take over 60hrs before.

  • I have recently bought a iMac but I do not have the new Mountain Lion installed. Do I have to buy this or am I entitled to a copy for free?

    I have recently bought a iMac but I do not have the new Mountain Lion installed. Do I have to buy this or am I entitled to a copy for free?

    Am I eligible for the free upgrade?
    See Apple - Free OS X Mountain Lion upgrade Program.

  • HT1338 I need to update my old osx 10.5 to the osx mountain lion how do I do this?

    I need to update my old osx 10.5 to the osx mountain lion how do I do this?

    Click here and read all three steps to the bottom.
    (78064)

  • My computer does not start download osx mountain lion what should I do, My computer does not start download osx mountain lion what should I do

    My computer does not start download osx mountain lion what should I do, My computer does not start download osx mountain lion what should I do

    What's installed on your computer? If you don't have Snow Leopard 10.6.6 or later then you cannot get Lion. If you already have Lion installed then you cannot re-download from the App Store until you have reinstalled Snow Leopard.

  • Since the download of the OSX Mountain Lion, my Epson beamer is no more working, what should I do?

    Since the download of the OSX Mountain Lion, my Epson beamer is no more working, what should I do?

    Plug the device into the computer and make sure it is turned on, then click the apple logo then software update, if some are available from epson install them.  If not contact epson at 800-533-3731  for the correct drivers needed for Mountain Lion

  • How do i reinstall the OSX mountain lion on my mac bought at different app store when living in that country?

    I have bought the OSX Mountain Lion during my stay in Singapore and couldn't able to reinstall in Sweden (Where i currently reside). Any suggestions please.

    It should not make any difference where you are located.  Have you examined these support articles:
    http://support.apple.com/kb/PH11273
    http://www.apple.com/support/osx/installrecover/
    Ciao.

  • How do i qualify for the free mountain lion update?? i bought new macbook pro on july 25th.

    hi i bought a macbook pro on july 25th it said i quailified for the new mountain lion update. im wondering how do i get it ?

    http://www.apple.com/osx/uptodate/

  • I just installed the new mountain lion software on my iMac.  I was currently running Snow Leopard.  My problem is with my mouse.  Now when I scroll down the page it moves in the opposite direction. I checked system S.P. - Natural for scroll feature.

    I just installed the new mountain lion software on my iMac.  I was currently running Snow Leopard.  My problem is with my mouse.  Now when I scroll down the page it moves in the opposite direction. In system preferences I tried checking and unchecking Natural for scroll feature. Movement from side to side works fine.  Has anyone experienced this problem?

    I think this new scrolling behaviour was introduced with Lion. You do get used to it pretty quickly (well I did). Are you sure that deselecting Natural Scrolling in Mouse Prefs doesn't re-instate the previous behaviour, it does here.

  • I am having a Mac Book Pro 2009. And Its currently running the OSX  mountain Lion I need to know will i be able to ugrade it to OS mavericks.???

    I am having a Mac Book Pro 2009. And Its currently running the OSX  mountain Lion> I need to know will i be able to ugrade it to OS mavericks.???

    No one knows for sure as yet. This is the information Apple has provided to date:
    http://www.apple.com/osx/preview/
    Anything else is a guess.

  • Home sharing does not work with new mountain lion update.

    home sharing does not work with new mountain lion update. Does anyone else have the same issue. Updated all computers in my home, deauthorized and reauthorized each computer. turn off home sharing and turned it back on. don't know what else to do..please help...

    Our Apple TVs continue to lose connection ever since installing Mountain Lion on the host computer. The only thing that fixes them is to quit and relaunch iTunes, which only works unti the ATV goes to sleep. If a movie is paused for more than a few minutes and the ATV goes to sleep, pressing play again on the remote is greeted with "There are no movies on this computer" or "Turn on Home Sharing."
    If we stop a video on one ATV and attempt to resume it in another room, the error begins again. The other ATV can't connect until iTunes is relaunched.
    My guess is that it has something to do with the new [annoying] security settings. But I still haven't found a fix other than restarting iTunes everytime we want to watch something from our downloads. Fail.

  • ITunes 10.7 won't install on my Macbook Pro which is running OSX Mountain Lion

    Hi,
    I've been trying all day to get my iPhone 5 to connect to my iTunes so I can sync my music etc. 
    First thing, when I connected to my MacBook Pro it says "The iPhone “David's iPhone” cannot be used because it requires iTunes version 10.7 or later. Go to www.itunes.com to download the latest version of iTunes."
    So I downloaded iTunes 10.7 but when I attempt to install it I get "The installation failed.  The Installer encountered an error that caused the installation to fail."
    I am on OSX Mountain Lion 10.8.
    Can anyone suggest what I might have to do to get this to work?  I've even attempted to download OSX Update 10.8.2 but I get the same installation error.
    Can someone please help!
    Thanks

    It could be a transient problem with the network or the server that fixes itself after some time for no apparent reason. It may just work if you try again later.
    Also, go to Apple Menu > System Preferences > Network, choose Network Port Configurations from the Show popup menu, and make sure that the configuration used to connect to Internet appears at the top of the list.

  • My MacBook Pro will not install OS X Mountain Lion

    I decided to wipe my macbook pro's hard drive. Once I did, I had to re-install OS X Mountain Lion. Well, it asked me for my Apple ID and Password. When I enter it, my computer says "This item is temporarily unavailable. Try again later." I've heard of other people having this issue and I have not seen a resolution to this issue. How do I install OS X Mountain Lion?

    Sorry, if I sound silly on this next question, or string of questions, but:
    What does EFI stand for?
    Is it an acronym for something?
    I thought that my MacPro is 64bit? Well that is as far as I remember the salesman telling me, back when I did the B.T.O spec.
    I am running 64bit apps [in full 64bit mode] as far as I understand. Like the CS suiite.
    If I look at "About Photoshop…" it says — Version 12.1 x64
    Doesn't that mean that it is running 64bit apps?
    Or are you saysing that the "entire operating system" / "bios" or whatever it is called in Mac language, is not actually capable of running as 64bit?
    I need to find my box, that came with the MacPro, ans just have a look at the info that is detailed on it. As as far as I can remember there was even a big "64bit" flashy thing, somewhere on the outside of the box.
    But in the meantime, if you can perhaps help with the earlier questions.
    And perhaps one more …
    Where woudl I find the info / persons that I could investigate that "Hack", as I may need to investigate that a little. If anything just to be better informed, for the future. At the end of the day, if I have to scrub the entire Mac to the beginging, and reload everything, so be it, at least it will be a learning curve in the process.
    I have all the legal software installers etc, so all that it will cost me is time, if it does "kill" the operating system …

  • The accu of my MACBook Air goes down half the time as before I installed the new Mountain Lion OS. Any help or suggestions?

    After installiong the OS Mountain Lion the power of my Apple Airbook (2012) went down twice faster than before. Does anybody knows why?
    As well I lost my backup HD. After installation of Mountain Lion the HD was not anymore available!
    Any solution?
    Rgs Thomas

    It is likely not working from the same coffee spill. You can use Apple's hardware tests to see if any errors show up on sensors (voltage or current sensors) that might indicate the problem (see here for info on the tests: http://reviews.cnet.com/8301-13727_7-57352461-263/how-to-invoke-and-interpret-th e-apple-hardware-tests/). While you can try using dionized water to gently wash the port and spray it out (open the system to do this from the inside), it's not a guaranteed fix and could potentially harm other aspects of the system; however, since you recovered it from a similar spill and got it cheaply it may be worth a shot.

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