HT1338 my mail version 4.6 on my desktop with OSX 10.6.8 is driving me nuts. It won't accept my password on a regular basis. I've tried several times calling Apple and having them reconfigure it to no avail. Any ideas or links? thanks so much

I can't get or send mail. Won't accept password. Mail version 4.6 on my iMac
OSX 10.6.8

I have one more development to add. In step "4" above I suspected that it could be something to with the Ethernet settings as I hadn't had the option of typing in the colleges wifi credentials. So I tried the "get help online" option to test it, managed to sign in and tried the step 4 again.
This time I received a different error message "could not find installation information for this machine".
Thanks

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