HT1338 my safri has a ? over it and I can't open safri - what do I do? I updated and shut down still same
My safri has a ? over the top of it and I can not get in.
I turned computer off and updated still no luck
Thanks
I went to applications
found safri
clicked on it and it worked
But
on my dock the safri still has a ? over the top and will not allow me to go in by the icon
how do i fix that
thanks
Similar Messages
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Has anyone else had any problems with their phone over heating and shutting down?
I've had my phone for less a month and I've already had issues with my iphone 4. On several occassions it has overheated and shut down. On one occasion I put the phone in the side pocket of my purse where, I also had a charger for my camera. When I removed the phone, it was hot...not warm but hot! On another occasion I was at the movies and put the phone face down on my lap, at one point i touched the phone and again it was hot. When the movie was over, and I looked at the phone it had shut down....this has happened a few times more since then. I've also had problems with the phone shutting down on it's own. I took it to my local apple store and the representative looked at my phone and ran a diagnostic check for me. He said the everything on my phone looked normal and that my phone probably needs a "breaking in" period...to give it a couple of months...He really didn't tell me much more...I don't use my phone for more than the basics...calling, texting, and some mild app use...I don't understand how I can be having these problems when I've had my phone for less than a month...The rep tried selling my the Apple insurance. He told me that through ATT I only have 30 days, and I would be better off getting this insurance. I feel very dissastisfied with the service I got. I was done with my appointment within 10 mins, I don't think the representative took the time to listen to my concerns.
Thanks for your reply, but I guess whether this was a silly question is a matter of opinion. That is the whole purpose having these forums...so that people can post their questions, silly or not. Maybe you are an Apple expert or have "techy" knowledge, but I don't. So what may be silly or stupid for you, can be completely different for a novice apple consumer like me. If you must know, I did do my research, and I did do the basic trouble shooting.All to no avail. I took my phone to the apple store, had it diagnosed and was told some very inaccurate information. I ended up going back today, and got a second opinion. This person actually took the time to talk to me and to better explain Applecare and my warranty. She also told me that there is no such thing as a "break in" period, and when there is a shutting down issue, even after a "restore" that it was better to get it replaced. Which is what she did. She replaced my phone. Obviously, the first person, by his own admission, was too tired and ready to go home to actually take the time to explain and offer other options...
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My iPhone 4s has been going black and shutting down then restarting itself, why?
Why does my iphone 4s keep going to a black screen, shutting down then restarting on its own??? Just started happening a day ago. Will I need to get a new phone or can this be fixed?
The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...
Restart / Reset
http://support.apple.com/kb/ht1430
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414
If you try all these steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
Be sure to make an appointment first...
allisham wrote:
It has also gotten rid of the "personal hotspot" option....
Trouble Shooting > http://support.apple.com/kb/TS2756 -
I've tried uninstall/reinstalling it, disabling bonjour and the icuuc40 swap out to the older version but nothing has worked, yesterday I upgraded to 10.2.2 and still nothing. I haven't been able to open itunes for about a month now without it crashing.
Ok perfect I did what you asked, there are 2 different ones that seem to be occurring but the most recent one is:
roblem signature
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 10.2.2.12
Application Timestamp: 4da738b4
Fault Module Name: WebKit.dll
Fault Module Version: 5.33.21.1
Fault Module Timestamp: 4d87e897
Exception Code: c000008e
Exception Offset: 00522669
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 4105
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160
the other on is:
Problem signature
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 10.2.2.12
Application Timestamp: 4da738b4
Fault Module Name: JavaScriptCore.dll
Fault Module Version: 5.33.20.20
Fault Module Timestamp: 4d4d9843
Exception Code: c000008e
Exception Offset: 0008b25a
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 4105
Additional Information 1: 5613
Additional Information 2: e12041d64bc8903760edd87f9e2a0ba2
Additional Information 3: ddc6
Additional Information 4: 73b34ca1bae9f308beb22e994982729c -
My hp pavilion dv1000 (1615ts) has an overheating problem and shuts down suddenly. please help..
my hp pavilion dv1000 (1615ts) has an overheating problem and shuts down suddenly. please help..
with that age of laptop we immediately suspect an issue with dust clogging the exhaust fan or the thermal compound between the heatsink and fan breaking down and needing to be replaced. The laptop needs to be opened and inspected in other words.
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my father has itunes account for ipad and my mother for an iphone my father has taken over iphone and needs to link it to his account
iTunes will need to be set up on your computer however you can set up a new Apple ID to use for your iPhone. Really all you need to do is Assign a new Apple ID to your iCloud account.
Follow the link to create a new Apple ID: https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/
After you do that, on the device you want to assign a new iCloud account go: Settings > iCloud > Delete Account and then sign in with the new Apple ID.
NOTE: This does not effect iTunes, all of your devices can continue to use one shared iTunes account under your original Apple ID for downloading apps and backups. This simply gives iCloud a place to sync the individual devices information and will stop iCloud form merging all the information, such as contacts, with all of your devices. -
I have a virus that has taken over Safari and will not allow me to browse of even shut down the computer. The request is to send $1,000 to a "green dot" address to get the virus removed.
Help!
lawrencefromchathamCommand, option and escape keys held down together will open the "Force Quit" dialog window.
Quit Safari and then relaunch it while holding down the shift key. -
Illustrator has not been responding for over a week, I can't open or force quit it. I've already uninstalled, reinstalled, and deleted the preferences folder, but the icon in my dock seems corrupt and is causing the program to not respond and I can't delete it.
Tamara,
Did you reinstall using the full three step way (otherwise strange things may linger)?
Uninstall (ticking the box to delete the preferences), run the Cleaner Tool, and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html -
My hp compaq presario62 has been over heating and mostly shut down what can i do
my hp compaq presario62 has been over heating and mostly shut down what can i do?
You can try a usb cooling pad but I am not a big fan of them....if your laptop needs one there is a problem that needs to be fixed. The likely issue is a clogged fan and cooling system which requires disassembly and cleaning out around the fan and heatsink, removing the heatsink and appplying new thermal compound. You can also perhaps help by using compressed air blown into the heat vents.
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My Safari browser is stuck on a webpage "survey.tubgalley.xyz...." and there is a pop up with "Congratulations, you are today's lucky winner, Click OK to continue". ( I have not of course clicked on it!).
I have tried quitting Safari, and shutting down my computer.
I have block pop ups enabled in preferences.
I have Mac OS X 10.7.5
2.5 GHz Intel Core i5
4 GB 1333 MHz DDR3Helpful Links Regarding Malware Problems
If you are having an immediate problem with ads popping up see The Safe Mac » Adware Removal Guide, AdwareMedic, or Remove unwanted adware that displays pop-up ads and graphics on your Mac - Apple Support.
Open Safari, select Preferences from the Safari menu. Click on Extensions icon in the toolbar. Disable all Extensions. If this stops your problem, then re-enable them one by one until the problem returns. Now remove that extension as it is causing the problem.
The following comes from user stevejobsfan0123. I have made minor changes to adapt to this presentation.
Fix Some Browser Pop-ups That Take Over Safari.
Common pop-ups include a message saying the government has seized your computer and you must pay to have it released (often called "Moneypak"), or a phony message saying that your computer has been infected, and you need to call a tech support number (sometimes claiming to be Apple) to get it resolved. First, understand that these pop-ups are not caused by a virus and your computer has not been affected. This "hijack" is limited to your web browser. Also understand that these messages are scams, so do not pay any money, call the listed number, or provide any personal information. This article will outline the solution to dismiss the pop-up.
Quit Safari
Usually, these pop-ups will not go away by either clicking "OK" or "Cancel." Furthermore, several menus in the menu bar may become disabled and show in gray, including the option to quit Safari. You will likely have to force quit Safari. To do this, press Command + option + esc, select Safari, and press Force Quit.
Relaunch Safari
If you relaunch Safari, the page will reopen. To prevent this from happening, hold down the 'Shift' key while opening Safari. This will prevent windows from the last time Safari was running from reopening.
This will not work in all cases. The shift key must be held at the right time, and in some cases, even if done correctly, the window reappears. In these circumstances, after force quitting Safari, turn off Wi-Fi or disconnect Ethernet, depending on how you connect to the Internet. Then relaunch Safari normally. It will try to reload the malicious webpage, but without a connection, it won't be able to. Navigate away from that page by entering a different URL, i.e. www.apple.com, and trying to load it. Now you can reconnect to the Internet, and the page you entered will appear rather than the malicious one.
An excellent link to read is Tom Reed's Mac Malware Guide.
Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.
See these Apple articles:
Mac OS X Snow Leopard and malware detection
OS X Lion- Protect your Mac from malware
OS X Mountain Lion- Protect your Mac from malware
OS X Mavericks- Protect your Mac from malware
About file quarantine in OS X
If you require anti-virus protection Thomas Reed recommends using ClamXAV. (Thank you to Thomas Reed for this recommendation.)
From user Joe Bailey comes this equally useful advice:
The facts are:
1. There is no anti-malware software that can detect 100% of the malware out there.
2. There is no anti-malware that can detect everything targeting the Mac.
3. The very best way to prevent the most attacks is for you as the user to be aware that
the most successful malware attacks rely on very sophisticated social engineering
techniques preying on human avarice, ****, and fear.
4. Internet popups saying the FBI, NSA, Microsoft, your ISP has detected malware on
your computer is intended to entice you to install their malware thinking it is a
protection against malware.
5. Some of the anti-malware products on the market are worse than the malware
from which they purport to protect you.
6. Be cautious where you go on the internet.
7. Only download anything from sites you know are safe.
8. Avoid links you receive in email, always be suspicious even if you get something
you think is from a friend, but you were not expecting.
9. If there is any question in your mind, then assume it is malware. -
Hi I dropped my iphone 5 in water last night, it is working but has shadow over the screen how can I get this fixed?
Probably too late to do anything but replace the device at this point.
Once electronics get wet, the best thing to do is turn it off and put it in silica gels packs or uncooked rice for a minimum of 72hrs. Only then should the user attempt to power the device on. -
MY iPhone 4 was run over at work by a forklift the screen was badly cracked but other than that worked fine for 6 days. Then it got really hot while charging and shut down and will not power back up. I have photos on this phone that we're not backed up to I cloud is there any way to retrieve my photos from this phone?
No. You probably should have backed it up while it was working during those 6 days...
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When turning on my mac book pro it displays a screen with apple logo and begins loading a loading bar, after this continues to show loading circle however has been like this all day still no different. Tried turning it on and off however still same!
... then run Disk Utility, Repair Disk.
Also:
Resolve startup issues and perform disk maintenance with Disk ...
Mac troubleshooting FAQ: start-up woes
How To Fix Common Mac Startup Problems
Mac Stalls on Gray Screen at Startup - Troubleshooting Mac Startup ... -
i can't open my iPhoto because i have to update it and i can't update it, because i've downloaded it from another account and it has all my pictures, how can i solve it ??
Log in from the other account.
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My 1st generation i-pad has been acting up lately. Can't open: safari, email, facebook, i-book and other apps, it keeps crashing. Is there a solution outside of replacing it.
Reset the device:
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
If that doesn't help, tap Settings > General > Reset > Reset All Settings
If that didn't help either, try restoring your iPad > iTunes: Restoring iOS software
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