HT1338 My Update for OS 10.8.4 is not updating. The update app keeps saying to update the same information and it never updates. Help
My Update for OS 10.8.4 is not updating. The update app keeps saying to update the same information and it never updates. Help
Exactly the same for me. Have tried to update three times and my iMac has restarted (after apparently downloading the update) but the update has not been installed.
My iMac is still at 10.8.3.
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Upgraded this morning. All worked fine for about 30min then "no service". Still the same problem and a reset of the device only fixes the problem for 15min. then we are back to no service?? When will apple fix this???
Tried to reset network settings ...only fixes it for 15min. Did a firmware restore and a clean new phone setup. no settings restore. still have network service after around 60min. still running 6.1. i do get a prompt that i have to update settings to LTE. Have not excepted the settings as yet. Cellular data is still set to 3G....
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Sometimes a web page appears with only text and no picures. It is not always the same site and does not always happen. If I switch to Explorer for the same web site it always works
Thank you, it worked with just F5. I don't know whether CTRL + F5 would work because the problem has not come back yet!
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Apple IPod Silver slim-line.: Lost for many years, found and charged it. Turns on Has picture of IPod on the screen with an unhappy smilie on it.
Message says contact Apple.com/Support.
On Back designed by Apple California made in (China) I think. 1st row of numbers A105 EMC 1984: 2nd line Rated 5-30Vdc; Last line 1.0A max
Can you please tell me how to make it work bearing in mind that I am not really computer literate at 72 years of age?
It has engraved on back in strange printing FC (c) inside C C E a screen with double square perimeters inside the letters V(Cc) I then a Tick in a circle. That is all apart from the apple with a bite out of it.Take a look at this article: iPod displays a sad iPod icon - Apple Support
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When visiting a site I frequent I tried to download a linked .pdf file. Previously I've used Firefox 7.0.1 to download the link with no problem. Using Firefox 8 however I the browser does not recognize the .pdf link's mime type. Instead of recognizing the download link as a .pdf file Firefox 8 tries to download it as "index.php". Firefox 8 does this with .doc files and .txt files as well. When I downgrade to 7.0.1 again the problem disappears.
Hi hakmacpace,
I'd try starting Firefox in [[Safe Mode]]. If you don't have the issue while all of your add-ons, extensions, and themes are disabled, you can try adding them back in one by one until you find the culprit. You should look at the [https://support.mozilla.org/en-US/kb/Troubleshooting-extensions-themes Extensions and Themes troubleshooting guide ] and the [[Troubleshooting plugins]] article as well.
You could also try [https://support.mozilla.org/en-US/kb/Managing-profiles?s=create+a+new+profile&r=2&e=es&as=s#w_creating-a-profile Creating a new profile].
Hopefully this helps! -
I am updating iphoto 9.1 to 9.3 and every time when I clicked for update aps store asked to open it in the account where you purchased. I am using the same account and its available in the purchased item of this account. But in my purchased item library it indicates that you update iPhoto. I am not sure which account the aps store asking. Can someone resolve this problem.
Contact App Store support. They're the folks who can help with Account issues.
Regards
TD -
I'm using same apple id for my ipad & ipod but after start using the same apple id on my ipad, i can't update my free software downloaded on both, it's showing "YOU CAN NOT UPDATE THIS SOFTWARE SINCE YOU HAVE NOT OWNED THE MAJOR VERSION OF THIS SOFTWARE" so how i can update my softwares on ipad & ipod using the same apple id
I think the issue is that iTunes (for whatever reason) thinks I have two Apple ID's.
also, to further complicate the issue, when i try updating the apps from my iPod the iTunes store is still recognizing my old hotmail Apple ID. So when I go to enter my password it won't accept because it doesn't match with the old Apple ID, even though it is the same account (just new Apple ID name).
I have tried signing out within the App Store and re-signing in with my Apple ID but it still brings up my old Apple ID name when I try to update. -
We have two iphones each with a different apple id - can i use the same laptop and itunes for back up, restore and updates without risking having my apps overwritten. Basically does itunes keep the two iphones as two separate entities ? Does iTunes differentiate between the two devices and keep two different SYNCs ?
Yes, you can use the same computer for BACK UPS, RESTORING AND UPDATING. But that is it.
You cannot, however, use it to sync the different devices. iTunes will only recognize one device to sync with and if you sync any other devices with that iTunes library, it will replace what is on the phone with whatever is in the library. It cannot differentiate between devices. At most, it will jsut recognize that the phone has been synced with a different iTunes library.
So if you would like to use the same computer for backing up, restoring and updating, just make sure to turn of Automatic Syncing in your iTunes Preferences. -
My sister and I each have an ipod touch. We use the same computer and itunes but each have our own apple id. Everytime I want to update an app on my ipod it asks for my sisters apple id login!? help!
When it asks for another ID on an App Update, it means that the application was purchased under your sister's ID but downloaded to your device from the iTunes library that you share. Even though you both have your own Apple IDs, since you are syncing on the same computer, you are using the same iTunes library.
Whoever purchased the app is forever tied to it, and you can only have one version of a particular app in a single library....
Does that make sense?
Cheers,
GB -
There were some updates on my Apps. I updated them on my iTunes but my iPad did not get the same downloads/updates thru iCloud. Does the iCloud only works for "New" Apps or Books downloaded from the store but not the "Updates"?
Purchased music does not count against your iCloud storage and you cannot get rid of them in the purchased tab.
What is backed up
You get unlimited free storage for:
Purchased music, movies, TV shows, apps, and books
Notes: Backup of purchased music is not available in all countries. Backups of purchased movies and TV shows are U.S. only. Previous purchases may not be restored if they are no longer in the iTunes Store, App Store, or iBookstore.
Some previously purchased movies may not be available in iTunes in the Cloud. These movies will indicate that they are not available in iTunes in the Cloud on their product details page in the iTunes Store. Previous purchases may be unavailable if they have been refunded or are no longer available in the iTunes Store, App Store, or iBookstore.
Look here for help on managing iCloud storage.
http://support.apple.com/kb/HT4847 -
Im trying to update my apps and it wont let me. When i clicked on an app to update it or to download a free app it says "sign in required, tap continue and sign in to view your billing information" when i did it says "you must verify your payment info before you can makes purchases" then "security code is invalid" when the security code is valid. I even switched credit card it keeps saying the same thing....... THIS IS NOT FAIR........ I WANNA UPDATE MY APPS!!!!! Btw idk why did i buy the ipad for, APPLE dont even let you download ADOBE FLASH PLAYER and must of the games required ADOBE FLASH PLAYER to play example: wizard101. Idk what i was thinking...... :(
Why not simply remove yoru payment info by selecting None at top?
APPLE dont even let you download ADOBE FLASH PLAYER
Considering Adobe dont (sic) even make Flash Player for iPads, this seems about right. How can you download something that does not exist? -
When I try and start iTunes after trying to intall the 11.4 update on my Windows 7 laptop, it says to reinstall iTunes and "Windows Error Code 193" I tried ave the same failed response. Can someone help?
Hi inharmony35,
If you are having issues with iTunes after an attempted update, you may want to try the steps in the following articles:
Apple Support: Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Apple Support: Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Regards,
- Brenden -
I can not connect to the ITunes store. I have updated my apple ID and made sure that everything is set correctly. However, I can not purchase or update any apps no matter what I do. My partner has the same phone and hers works perfectly. I'm not sure how to sort this out. Please help
Thanks
AndyI've been having this problem for weeks and have found no solution to it. There are lots of other people with this issue too if you look back on the boards. I even e-mailed AND called Apple and have had no luck. I tried all the suggestions they gave me and all the ones I found on here- nothing worked. I even uninstalled and re-installed iTunes (boy was that a pain!) and no difference.
The weird part is that I have an old laptop that works and if I buy music with the laptop I can download it with my regular computer buy buying does not work on my regular computer. That tells me it's not a connection issue. I can't get to my account either.
I can't figure out why an issue that has kept so many people from purchasing a product has been ignored! -
we updated both of our iphone 4 on the same computer and we have always shared the same itunes account which is convenient when one purchases an app the other person can simply download app without purchasing again!!! but we do not want all same contacts and app on both phones!!! after updating and setting up icloud we both had same contacts so i went in contacts on my phone and began deleting his numerous contacts on my phone well not knowing that it was deleting on his phone also!!! oops he tried restoring from backup with no luck retrieving his contacts !!! also another issue i have noticed is the manual says that in order for it to sync ur phone must b plugged into a power source well and i have noticed it saying syncing w my phone when it was not plugged anything wall nor computer and it looks as tho in the summary at the bottom where it displays capacity and free space that it is gonna take everything off of my phone but nothing changes on my phone!?! do we just need to get him a separate itunes account to be able to get full benefits from update?!
Here's how to do it.
1. App Store, iTunes Store should have the same AppleID on Computer and iPhones. (Free to share apps, music and books... )
2. Person A uses the same purchasing account for everything (ie. email, contacts and ...).
3. Person B have the same purchase account see no. 1 (for App Store and iTunes Store) but create a second AppleID for iCal, e-mail, contacts and etc. -
Prior to updating my iPhone5 to the "new and improved" ios.7, I used to be able to go to my Notes app and scroll through the various categories until I found the item I was looking for. Now, under the "improvements" I have to open each page, one at a time, until I find the desired category. This strikes me as a big step backword. Any solutions in the community?
Have you tried restarting or resetting your iPhone?
Restart: Press On/Off button until the Slide to Power Off slider appears, select Slide to Power Off and, after It shuts down, press the On/Off button until the Apple logo appears.
Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10 seconds).
Also consider deleting and reinstalling the Mail Account in question.
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