HT1338 Problem while downloading the update for the Macbook 10.8.2

Dear Mr/Mrs
This Abdelhameed Ata
I just bought A MACBOOK PRO, and I'm facing this problem that I can not shut down or restart the device because of this following reason.
The device it forze while downloading the software, I mean i can use the laptop but the downloading has stopped or forze . so please help me what am I suppose to do?

Perform a Permissions Repair using Disc Utility...
Verify or Repair Disk Permissions
Then Restart your Mac.
Next...
Go here  >  http://support.apple.com/kb/DL1581 and Download and Install the Combo Update.
After a Successful Install be sure to Restart your computer.

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